Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Accused of Serving Alcohol to Intoxicated Customer, Judge Proposes Hyatt Regency DFW Hotel Be Fined $375,000 or Suspending Alcohol Permit for 75 Da
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Leila Fadel, Fort Worth Star-Telegram, TexasKnight Ridder/Tribune Business News May 13, 2005 - GRAPEVINE -- An administrative law judge has proposed fining the Hyatt Regency DFW hotel $375,000 or suspending its alcohol permits for 75 days. The recommendation comes after a man at a 1999 New Year's party at the hotel left with a blood alcohol level three times the then-legal limit and was killed by a pickup as he walked onto International Parkway. The hotel is accused of serving alcohol to David Clopton, 30, while he was intoxicated. Administrative Law Judge Robert F. Jones Jr. agreed. T...
The Antonopoulos Group Completing $21 million Investment in the Le Place d'Armes Hotel & Suites, Montreal / May 2005...
February 28, 2005
Hotel Online Special Report The Antonopoulos Group Completing $21 million Investment in the Le Place d'Armes Hotel & Suites, Montreal MONTREAL, QC - May 12, 2005 - The newly launched Le Place d'Armes Hotel & Suites, one of Montreal's most distinguished addresses for unparalleled hospitality, is an unequivocal living monument to Montreal's rich heritage. Comprised of the award-winning, former Hotel Place d'Armes-Old Montreal's first boutique hotel, which opened in 2000-and two adjacent historic buildings, Le Place d'Armes's expansion represents a $21 million investment in regional tourism by its proprieto...
Customer Service – Panacea or Placebo / John R. Hendrie / May 2005...
February 28, 2005
Hotel Online Special Report Customer Service - Panacea or Placebo By John R. Hendrie, CEO, Hospitality Performance, Inc., May 2005 Nearly every Destination with who I speak sparkles with enthusiasm about their Customer Service initiatives. Open to members and sometimes the community, these programs are designed to enhance a Destination’s image through increased attention and courtesy to their visitor. I applaud the intention, am curious about how they measure the results and ponder the real impact on the Visitor experience. I cannot help but imagine Rome burning with mad fiddling in the background and a Roman ...
Developed in Seven Historic Buildings, the 155 room Country Inns & Suites By Carlson Opens in New Orleans / May 2005...
February 28, 2005
Hotel Online Special Report Developed in Seven Historic Buildings, the 155 room Country Inns & Suites By Carlson Opens in New Orleans MINNEAPOLIS, Minn. (May 4, 2005) --- Country Inns & Suites By Carlson, the mid-tier lodging brand of Minneapolis-based Carlson Hotels Worldwide, today announced the opening of its first central urban location property in the city of New Orleans, La. Located just a few blocks off the French Quarter at 315 Magazine Street, the 155-room hotel was developed in seven historic buildings dating back to the 1860s. The buildings are listed on the U.S. Register of National Historic Place...
Country Hearth Inns Opening 31 New Hotels in 2005; Mid-scale Chain Currently at 78 Properties / May 2005...
February 28, 2005
Hotel Online Special Report  Country Hearth Inns Opening 31 New Hotels in 2005; Mid-scale Chain Currently at 78 Properties ATLANTA (May 24, 2005) – Country Hearth Inns, the mid-scale hotel chain, has reported record growth so far this year, opening 15 new hotel locations since January and planning to open another 16 properties by the end of this year. There are currently 78 Country Hearth Inns open or under development in the U.S. and Canada. Newly-opened hotels this year average 110 rooms each, and are located in Florida, Georgia, Kentucky, North Carolina, Pennsylvania, South Carolina and Tennessee.Â...
The Historic Cornhusker Hotel Becomes a Marriott / May 2005...
February 28, 2005
Hotel Online Special Report The Historic Cornhusker Hotel Becomes a Marriott WASHINGTON – April 26, 2005 – Marriott International, Inc. (NYSE:MAR) announced today that the Cornhusker Hotel, in Lincoln, Neb., has been re-flagged as The Cornhusker – A Marriott Hotel. The 297-room property is located at 333 South 13th Street and will operate as a Marriott franchise, owned by Shubh Hotels and managed by Innkeepers Hospitality. “We’re delighted to be a part of the Marriott family of hotels, and we look forward to welcoming our past guests and introducing new visitors to this prestigious hotel with i...
Is the Sky Falling on the Convention Center Industry; A Critical Review of the Brookings Institution Research Brief on Convention Centers as Economic
February 28, 2005
Hotel Online Special Report Is the Sky Falling on the Convention Center Industry - A Critical Review of the Brookings Institution Research Brief on Convention Centers as Economic Development Strategy by Thomas Hazinski and Hans Detlefsen, HVS Convention, Sports, & Entertainment Facilities Consulting / HVS Journal May 2005 Introduction In January of 2005, the Bookings Institution published a policy brief authored by Prof. Heywood Sanders called Space Available: the Realities of Convention Centers as Economic Development Strategy. Sanders paints a grim view of the convention industry as one in which out of control...
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February 28, 2005
Hotel Online Special Report Construtora Sao Jose of Sao Paulo, Brazil, Named ‘Developer of the Year’ by InterContinental Hotels Group Recognized for Developing the 780-room Holiday Inn Parque Anhembi and the 250 room Holiday Inn Salvador Bahia MIAMI (May 10, 2005) – InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)], the world’s largest and most global hotel company, named Construtora Sao Jose of Sao Paulo, Brazil, ‘The Developer of the Year’, for its construction and development of the 780-room Holiday Inn Parque Anhembi and the 250-room Holiday Inn Salvador Bahia, both in Brazil. A...
Conference Centers in the U.S. Saw Financial Fortunes Turn Around in 2004 after Three Consecutive Years of Declining Revenues; Estimating 9% Increase
February 28, 2005
Hotel Online Special Report Conference Centers in the U.S. Saw Financial Fortunes Turn Around in 2004 after Three Consecutive Years of Declining Revenues - Estimating 9% Increase in Conference Attendance in 2005 Atlanta, May 23, 2005: Conference Centers in the United States saw their financial fortunes turn around in 2004 after three consecutive years of declining revenues and profits. When looking forward to the remainder of 2005, most center managers are expecting even greater improvements in performance. This finding comes from data collected for the recently released 2005 edition of Trends in the Confe...
New Brand Requirements for Comfort Inn and Comfort Suites Focus on Breakfast, Bath and Bedding / May 2005...
February 28, 2005
Hotel Online Special Report New Brand Requirements for Comfort Inn and Comfort Suites Focus on Breakfast, Bath and Bedding Las Vegas, NV (May 17, 2005) – Following successful reimaging campaigns for its flagship Comfort Inn and Comfort Suites brands, Choice Hotels International, Inc. (NYSE:CHH) is now focusing on enhancing the guest amenities consumers care about most: Breakfast, Bath and Bedding. “The refreshed image for both Comfort Inn and Comfort Suites is communicating to guests that these brands are fresh, consistent and welcoming,” said Aaron Katz, vice president, brand strategy at Choice Hotels....
The Former 217-room Adam's Mark Clearwater Beach Resort May be Leveled for Redevelopment / May 2005...
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Aaron Sharockman, St. Petersburg Times, Fla.Knight Ridder/Tribune Business News May 20, 2005 - CLEARWATER -- One of the beach's signature hotels may be leveled by more redevelopment, another domino to fall on a beach already exploding with construction. Officials from international home builder Taylor Woodrow have asked the city to consider a plan to replace the 217-room Adam's Mark with a boutique hotel and residential development. The project could include a midsized resort, about 80 hotel rooms and a 150-foot condominium tower, the city's planning director said Thursday. Developers...
Jerry Albert and Jerry Wofford Selected to Manage and Lease the Food and Beverage Operations for the Kansas City Clarion Hotel Sports Complex / May 20
February 28, 2005
Hotel Online Special Report Jerry Albert and Jerry Wofford Selected to Manage and Lease the Food and Beverage Operations for the Kansas City Clarion Hotel Sports Complex May 23, 2005 - Hospitality Management Enterprises owned by veteran hoteliers Jerry Albert and Jerry Wofford has been selected by Arrowhead Hospitality to manage and lease the food, beverage and banquet operations for the Kansas City Clarion Hotel Sports Complex. The 374 room hotel has 25,000 sq. ft. of meeting and convention space, two restaurants and two lounges. Plans include a new Irish Bar and Cafe to open in August 2005 as well as e...
Reservations Booked via choicehotels.com Averaging $1.3 million per Day in 2005 / May 2005...
February 28, 2005
Hotel Online Special Report Reservations Booked via choicehotels.com Averaging $1.3 million per Day in 2005 Silver Spring, MD (May 12, 2005) – Reservations booked via choicehotels.com, the proprietary web site of worldwide lodging franchisor Choice Hotels International (NYSE:CHH), have topped $1 million in revenues per day for a total of 110 days thus far in 2005 – with the daily average for the year-to-date totaling $1.3 million. Revenues have topped $1.5 million per day for a total of 43 days thus far in 2005. “Business delivered to our franchisees via choicehotels.com has been tremendous thus far this year,Â...
First Quarter 2005 Results Across China Show RevPAR Increased by 18% to US$70; Visitor Arrivals to China Booming / Deloitte / May 2005...
February 28, 2005
Hotel Online Special Report First Quarter 2005 Results Across China Show RevPAR Increased by 18% to US$70; Visitor Arrivals to China Booming / Deloitte May 2005 - Latest results from the China edition of the HotelBenchmark Survey by Deloitte show that revenue per available room (revPAR) across China increased by 18% to US$70 during the first quarter of 2005. This is not surprising, as visitor arrivals to the country have been booming. According to the China National Tourist office, international visitors increased by 48% in 2004 to reach 17m. Strong economic growth, an increase in the number of low-cost airlines ...
Charlotte's Half-booked Convention Center Loses Money Every Year; City Seeks $37.5 million for Expansion / May 2005...
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Richard Rubin, The Charlotte Observer, N.C.Knight Ridder/Tribune Business News May 1, 2005 - Charlotte's half-booked Convention Center loses money every year. Teleconferencing and tighter corporate travel spending keep hammering the convention business. Nationally, there's too much meeting space. So why does the city want to spend $37.5 million on a new Convention Center ballroom? One big reason, organizers contend, is the potential synergy with the proposed NASCAR hall of fame, which would be attached to the ballroom and provide a steady source of big events. But two other reasons lea...
Developers of ChampionsGate Building a New Condominium Hotel; Omni Hotels Will Manage / May 2005...
February 28, 2005
Hotel Online Special Report Developers of ChampionsGate Building a New Condominium Hotel; Omni Hotels Will Manage CHAMPIONSGATE, Fla. – (May 11, 2005) – The developers of ChampionsGate started construction today on the first phase of The Villas at ChampionsGate, a new condominium hotel that will become a part of the Omni Orlando Resort at ChampionsGate. Villas will be aimed at giving vacationers to the world-class golf resort the space and comforts of home all in a setting that will include the amenities of a luxury hotel. The new vacation villas will expand the leisure and executive business market for ...
Sandwiched Between Palm Springs and Rancho Mirage, Cathedral City Hoping the Planned 300-room Sheraton Desert Cove Resort Will Make the City more of
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Kimberly Pierceall, The Press-Enterprise, Riverside, Calif.Knight Ridder/Tribune Business News May 13, 2005 - Cathedral City, sandwiched between resort hot spots Palm Springs and Rancho Mirage, is banking on two new hotel s to make the city less of a drive-through and more of a destination. "For years we have just been the home for all of the folks that work in tourism," said Paul Shillcock, the city's economic development director. "We're trying to become more of a player in the tourism industry." The plan to build two new hotels isn't just unusual for Cathedral City. It also goes ag...
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February 28, 2005
Hotel Online Special Report The Carino Collection Announces Creation of Advisory Board - Distinguished Industry Executives Will Advise and Support the Brand’s Growth –  Inaugural Meeting to Assume Official Duties Set for MPI, Miami, in July NEW YORK, May 23, 2005 – President Joe Carino announced that the CARINO Collection, the most innovative sales representation company for independent hotels, appointed nine distinguished industry executives to serve as the Company’s first Advisory Board to provide advice, and support the Company’s growth and direction. Nine Associate Board Members were also appointed,...
Rolling the Dice on Canadian Casino Hotels – Lyle Hall / Colliers International / Including Q1 2005 Hotel Transaction Summary / May 2005...
February 28, 2005
Colliers International Hotels . INNvestment Canada First Quarter 2005 Rolling the Dice on Casino Hotels Q1 2005 Transaction Summary Written by Lyle Hall, Hall Hospitality Advisors Casino gaming has been one of the fastest growing entertainment products of the past decade not only in Canada but also in the United States and internationally. More than seventy five casinos and “racinos” (i.e., slot machines at racetracks) currently operate in Canada with several others either under construction or renovation/expansion. Casino gaming (including racinos but excluding all other forms of gaming such as lotteries and bin...
Choice Hotels Executes Four Contracts for its New All-Suites Brand, Cambria Suites / May 2005...
February 28, 2005
Hotel Online Special Report Choice Hotels Executes Four Contracts for its New All-Suites Brand, Cambria Suites Las Vegas, NV (May 17, 2005) – From Savannah to Phoenix, from Boise to Somerset, NJ, hotel developers are recognizing the significant profit potential represented by Cambria Suites, the new upscale, select-service all-suites hotel brand franchised by Choice Hotels International, Inc. (NYSE:CHH). “Since its January launch, Cambria Suites has generated a tremendous amount of interest throughout the hotel development community,” said David Pepper, senior vice president, franchise development for ...
Waterford Development LLC Ordered to Redesign 17 Handicapped Accessible Rooms to Meet Connecticut Code at the Soon to Open 409-room Marriott Hartfor
February 28, 2005
Hotel Online News for the Hospitality Executive By Jeffrey B. Cohen, The Hartford Courant, Conn. Knight Ridder/Tribune Business News May 25, 2005--HARTFORD -- The developer of the new Marriott hotel at Adriaen's Landing must redesign bathrooms in 17 nearly completed handicapped-accessible rooms to meet state code and ensure that people in wheelchairs are able to use the toilets, a state panel ruled Tuesday morning. "We've got an oops on the table here and I think that ... the goal here is to remedy the situation that brought us to the hearing today," said John Butkus, chairman of the codes and standards commi...
Branding is Buzz Word for Quality and Service / Hospitality Column / Carol Ruddick / May 2005...
February 28, 2005
 Hospitality Column By Carol Ruddick Carol Ruddick is co-owner of The Cypress Inn, a AAA Four Diamond bed & breakfast located in Conway, South Carolina. by Carol Ruddick, The Guests Column - Myrtle Beach Herald, Myrtle Beach, SC Back in the 1970s, "customer service" became the buzz word for many businesses. We all grabbed onto this with great gusto. The new 2005 buzz word is "branding." Many people are now jumping on this bandwagon with the same gusto. Branding is not very complicated, but it is all encompassing. Branding is finding that distinct personality of your business and incorporating that personality int...
Making Sense Out of Outsourcing the Central Reservation Office Function / Laurie Emery / May 2005...
February 28, 2005
Hotel Online Special Report Making Sense Out of Outsourcing the Central Reservation Office Function Teamwork between your outsourced CRO and the property(s) will generate higher revenue and improved customer satisfaction. By Laurie Emery, Client Services & Business Development Manager, Virtual-Agent Services, May 2005 Often times, outsourcing the central reservation office (CRO) function makes sense for hoteliers. Select contact center providers can provide a fully integrated CRO solution providing hoteliers with the time and resources to concentrate on their core competency. In the past, many hoteliers have ...
CNL Hotels & Resorts, Inc. Reports 1st Qtr Net income Was $9.0 million; RevPAR Up 11.6% / Hotel Operating Statistics / May 2005...
February 28, 2005
Hotel Online Special Report CNL Hotels & Resorts, Inc. Reports 1st Qtr Net Income Was $9.0 million; RevPAR Up 11.6% Hotel Operating Statistics Portfolio Outperforms Expectations During Its Highest-Performing Seasonal Period ORLANDO, Fla., May 16, 2005 - CNL Hotels & Resorts, Inc., the nation's second largest hotel real estate investment trust ("REIT"), today announced results of operations for the first quarter ended March 31, 2005. First Quarter Highlights RevPAR increased 11.6% -- Revenue per available room ("RevPAR") increased to $106.25 for the quarter. Total revenue increased 88.8% -- Total re...
