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November 4th, 2024
STUART DEAN COMPANY; Refinishing & Maintenance of Marble, Metal and Wood for Guest Bathrooms and Public Areas / April 2005
February 28, 2005
Hotel Online Special Report STUART DEAN COMPANY; Refinishing & Maintenance of Marble, Metal and Wood for Guest Bathrooms and Public Areas Chicago, IL, April 14th, 2005 – With 20 offices nationwide and over 500 company employed full time technicians, Stuart Dean Co, Inc. a nationally approved vendor of Hilton Hotels, Starwood Hotels & Resorts and Avendra, including Marriott, Hyatt, Fairmont and Inter-Continental Hotels is the oldest and most experienced company of its kind. Whether your project is big or small including a brass front entrance, a couple elevator cabs, a marble lobby floor or an entire guest bathroom renov...
The Strategic Approach to True GUEST KNOWLEDGE / Harry W. Rivkin & John W. Clevenger / April 2005
February 28, 2005
Hotel Online Special Report The Strategic Approach to True GUEST KNOWLEDGE By Harry W. Rivkin & John W. Clevenger, April 2005 There has been a lot of talk in the hotel industry the last several years over something called Customer Relationship Management (CRM). In fact, if you asked a room full of hotel operators and technology vendors if they were developing CRM programs and methodologies, just about everyone would raise their hand. This indicates there are many, if not misconceptions, than certainly different definitions regarding the application of CRM. No doubt you have read about CRM, attended semin...
Florida's Hurricane-battered Hotels Get Back on Their Feet / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Sarah Hale Meitner, The Orlando Sentinel, Fla.Knight Ridder/Tribune Business News Apr. 18, 2005 - Six months and more than $2 million later and the Crowne Plaza Orlando Airport hotel is back in shape. The hotel that took a pounding first by Hurricane Charley and then by Frances -- more than half of its 353 rooms were destroyed by water damage and its 10-story glass atrium was shattered -- has been restored and upgraded. The last construction truck pulled away from the property on April 1. "We've been fortunate. The hotel looks like a million bucks," said Jim Berkley, the hotel's general...
Steigenberger Hotel Group Completes Reorganization in 2004; Hotel Portfolio Reduced by One in the Past Year to 77 Properties within Two Brands / Apri
February 28, 2005
Hotel Online Special Report Steigenberger Hotel Group Completes Reorganization in 2004; Hotel Portfolio Reduced by One in the Past Year to 77 Properties within Two Brands Frankfurt am Main, 19 April 2005 - The Steigenberger Hotel Group can look back on a satisfactory past financial year, having laid the foundations for the corporate future in 2004. The consistent reorganization of the company has borne fruit, ensuring the Frankfurt-based company has posted a positive result. The number of room nights has risen by 6.9 per cent to 2.9 million. The average occupancy rate increased from 60.2 per cent (2003) to 61.3 pe...
First Wi-Fi Symposium Sets Direction for Future of Wireless in Hospitality / April 2005
February 28, 2005
Hotel Online Special Report First Wi-Fi Symposium Sets Direction for Future of Wireless in Hospitality-- 70 Top Hotel & Technology Execs Participate at Sandestin Event Presented by StayOnline -- ATLANTA, Ga. (April 26, 2005) – At the StayOnline-produced North American Wi-Fi Symposium which ended Friday at Sandestin Golf and Beach Resort, more than 70 industry leaders were hard at work defining the future uses of wirelessly-enabled applications and mobility computing in the hospitality and travel industry. These leaders are challenged with leveraging their existing hotel’s ...
Staybridge Suites Enters the United Kingdom Market; InterContinental Hotels Signs Two Management Agreements for New Build Staybridge Suites / April 2
February 28, 2005
Hotel Online Special Report Staybridge Suites Enters the United Kingdom Market; InterContinental Hotels Signs Two Management Agreements for New Build Staybridge Suites ATLANTA, April 6, 2005 - InterContinental Hotels Group (NYSE: IHG; London) (ADRs) (IHG) announces the launch of Staybridge Suites in the UK, making it the first major hotel company to launch an extended stay brand in the UK. The launch is marked by the signing of two separate management agreements to develop Staybridge Suites with Stay Investments Ltd. and The Splendid Hotel Group. The first new-build, 124-room Staybridge Suites will open in Bren...
StayOnline Designs New Generation Wireless for San Francisco's Intercontinental Mark Hopkins / April 2005
February 28, 2005
Hotel Online Special Report  StayOnline Designs New Generation Wireless for San Francisco's Intercontinental Mark Hopkins Atlanta, April 8, 2005 – San Francisco’s famed InterContinental Mark Hopkins is again making its mark on the landscape of the Nob Hill area by becoming one of the first area hotels to offer complete wired and wireless Internet technology to their guests from the lobby to meeting and guest rooms, thanks to Atlanta-based StayOnline.  “We have seen StayOnline successfully provide service to other prestigious, historic properties and we know they have the knowledge and expertise to offer the Mark...
StayOnline Strengthens Management Team with Three New Hires; Wireless Hospitality Professionals Parrish, Lewis and Watkins Join Company / April 2005
February 28, 2005
Hotel Online Special Report  StayOnline Strengthens Management Team with Three New Hires; Wireless Hospitality Professionals Parrish, Lewis and Watkins Join Company April 19, 2005 – Atlanta – StayOnline, Inc., the early innovator and current market leader in WiFi hospitality solutions, announced today that it has added three new executives to its management team: Barry J Parrish, as vice president of Western Sales, Patrick Lewis as vice president of operations and Allan Watkins as director of development. “Our significant growth in the last year has led us to search for the best in the industry to fill these po...
Station Casinos Closes in on Michigan Resort / April 2005
February 28, 2005
Hotel Online Special Report Station Casinos Closes in on Michigan Resort- Lake Gun Tribe Slated to Develope 145 Acres North of Kalamazoo - KALAMAZOO, Mich. (April 25, 2005) -- Station Casinos has moved a step closer to opening an American Indian casino in Michigan with U.S. Department of the Interior approval that the Gun Lake Tribe may develop 145 acres into a gambling destination about 25 miles north of Kalamazoo. The Las Vegas-based casino company, which also operates an American Indian casino outside Sacramento, Calif., needs several other steps to b...
Starwood Vacation Ownership Adding More than 1,000 Units at Nine Properties in North America, Hawaii and the Caribbean / April 2005
February 28, 2005
Hotel Online Special Report Starwood Vacation Ownership Adding More than 1,000 Units at Nine Properties in North America, Hawaii and the Caribbean ORLANDO, Fla - April 12, 2005-- Starwood Vacation Ownership (SVO), a division of Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), today announced its continued expansion plans including new construction on nine properties throughout North America, Hawaii and the Caribbean. The expansion calls for adding more than 1,000 units. "Our aggressive growth strategy was engineered in direct response to robust market demand. We are devel...
Pyramid Advisors Offers StarCite Reg Tools To Make Meeting Planning Easier / April 2005
February 28, 2005
Hotel Online Special Report Pyramid Advisors Offers StarCite Reg Tools To Make Meeting Planning Easier BOSTON and PHILADELPHIA – April 12, 2005 – To enhance its appeal to the meetings market, hotel management firm Pyramid Advisors today announced plans to include StarCite RegWeb™ attendee management sites in selected meeting contracts at two of its properties in Houston, Texas, and Daytona Beach, Fla. As a value-add to attract selected meetings, sales executives at the Hilton Daytona Beach Oceanfront Resort and Houston Marriott Westchase properties may include RegWeb sites as part of their meeting proposals to client...
The Adolphus Hotel Selects PAR-Springer-Miller Systems / February 2005
February 28, 2005
Hotel Online Special Report Windmill Point Resort To Install SMS|Host Hospitality Management System Resort selects PAR Springer-Miller Systems to manage lodging and marina First PAR customer to contract for implementation of PAR's complete hospitality solution -Software, Hardware and Life Cycle services  New Hartford, NY - March 31, 2005 - PAR Springer-Miller Systems Inc. (PSMS) - the leading provider of guest-centric hospitality management solutions- is pleased to announce that Windmill Point Resort and Yacht Harbor is the first property to select PAR's integrated property management solution as the syste...
In Charleston, South Carolina, the $56 million Convention Center Seeks its Place Within a Glut of Meeting Space throughout the U.S. / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Kyle Stock, The Post and Courier, Charleston, S.C.Knight Ridder/Tribune Business News Apr. 17, 2005 - A convention or big group meeting is the tourism equivalent of landing a trophy fish. It pays off for the whole boat -- restaurants, hotels, attractions, retailers -- and it can very quickly redeem an entire season of so-so results. But it's getting harder for group sales directors to bring home something to brag about. There are a lot more lines in the water than ever before, and according to some tallies, there's less to catch. Scores of expensive convention centers around the country...
Hotel Spa Survey Indicates 1 in 3 Guests Spend More on Spa Treatments than Hotel Dining / April 2005
February 28, 2005
Hotel Online Special Report Hotel Spa Survey Indicates 1 in 3 Guests Spend More on Spa Treatments than Hotel Dining Over 1 in 3 spend more on treatments than food and wine Appearing Naked Ranks Among Top Dislikes April 2005 - In conjunction with the release of the new Spa Book, Exclusively by Small Luxury Hotels, the global luxury brand surveyed over 1000 frequent travelers and regular spa-goers in 20 countries as to their likes, dislikes and preferences of the spa experience. Research found that typically these guests book at least one treatment during every weekend break, and three during a week-long s...
Sonnenblick-Eichner Company Arranges $68,500,000 in Financing for Two California Hotels / April 2005
February 28, 2005
Hotel Online Special Report Sonnenblick-Eichner Company Arranges $68,500,000 in Financing for Two California Hotels Los Angeles, CA, April 13, 2005 - Sonnenblick-Eichner Company announced today that they have arranged a combined total of $68,500,000 in financing for two distinct hotel properties in California, both located in renowned tourist destination cities. Sonnenblick-Eichner Company arranged $46.5 million in first mortgage leasehold and mezzanine financing for the Sheraton Anaheim Hotel at The Anaheim Resort within the Anaheim Resort district in Anaheim, California. Currently operating as a Coast-branded hotel, ...
Fortune International and Sonesta Finalize Deal to Develop Five-Star Condominium Hotel in Key Biscayne; The Current Sonesta Beach Hotel Resort Will be
February 28, 2005
Hotel Online Special Report Fortune International and Sonesta Finalize Deal to Develop Five-Star Condominium Hotel in Key Biscayne . The Current Sonesta Beach Hotel Resort Will be Demolished in Fall 2006 KEY BISCAYNE, Fla.- April 20, 2005 -- Fortune International, a leading Miami-based real estate development and brokerage firm, and Sonesta International Hotels Corporation (NASDAQ:SNSTA - News), a Boston-based operator of upscale hotels, announced today that they have closed on the purchase of the Sonesta Beach Resort in Key Biscayne. According to Edgardo Defortuna, president and CEO of Fortune Internatio...
Vying for Visitors; To Outsiders, Southern California is One Big Tourist Playground / Sandi Cain / April 2005
February 28, 2005
Hotel Online Special Report Vying for Visitors; To Outsiders, Southern California is One Big Tourist Playground By Sandi Cain, April 2005 Orange County Business Journal Staff  OCÂ’s Tourism Share Disproportionate to Size The Santa Monica Pier, Disneyland, SeaWorld and other tourist draws blur together as a sprawling, sun-kissed region with little regard to cities and county lines. But up close, Orange, Los Angeles and San Diego counties are as much rivals for visitors as they are partners in promoting Southern California as a fun zone of theme parks, beaches and shopping. “We are each otherÂ’s best customers,Â...
All Nine of Orange County, California's Major Resort Spas Were Built or Upgraded Since 2001 / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Michele Himmelberg, The Orange County Register, Calif.Knight Ridder/Tribune Business News Apr. 4, 2005 - Spa customers come in all forms. Weary workers with knots in their necks are being joined by anti-aging warriors, couples on retreat, and even bridal showers and birthday parties. "Spas have come a long way; they're now high-touch, high-emotion, high-everything," said Janice Gronvold, a former spa executive who works in the industry as a business strategist. "We're going to spas not just for facials and massages, but for lifestyle and bonding." That desire to reconnect and revitali...
Florida Grouper and Genuine Red Snapper Commonly Misrepresented on Florida Menus; Seafood Mislabeling is Hard to Prove and Enforce / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Tilde Herrera, The Miami HeraldKnight Ridder/Tribune Business News Apr. 16, 2005 - When dining out, Bill Houghton only orders seafood if it comes from his Madeira Beach fish company. That's because he is sure of its source -- and that it's the species he's paying for. "Most other restaurants, I'm very leery of any kind of seafood," Houghton said. Houghton and others say consumers don't always get what they pay for when purchasing seafood in restaurants and grocery stores. Such consumer complaints prompted state agencies to join forces and launch a campaign in February to crack down, in part...
Singaore Government Softens Resistance to Casinos; Squeaky Clean City Ponders 19 Proposals / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveKyodo News International, TokyoKnight Ridder/Tribune Business News Apr. 16, 2005 - SINGAPORE -- Singapore is expected to scrap its long-standing ban on casinos next week, overriding debate on an issue which has roused raging controversy in recent months, analysts say. Last Saturday, members of the Cabinet reached a decision on the issue, which Prime Minister Lee Hsien Loong will announce Monday in parliament. Analysts say the government will likely go ahead with the idea. "Basically at the end of the day the government is driven by economic consideration," said Seah Hiang Hong, head of re...
Hotel Chain Website, Holiday-Inn.com, Ranked Number One as a Source for Online Reservations; Popularity Higher then Third-party Websites / April 2005
February 28, 2005
Hotel Online Special Report Hotel Chain Website, Holiday-Inn.com, Ranked Number One as a Source for Online Reservations; Popularity Higher then Third-party Websites Falls Church, VA, 31 March 2005: A new study by D.K. Shifflet & Associates has found that 19% of guests booking online used Holiday-Inn.com ranking it number one, above traditional third-party websites such as Expedia and Travelocity. This is the first time a hotel chain website has been ranked number one as a source for online reservations. The consumer shift towards booking via hotel chain websites is also supported by the 12% of online guests who...
Starwood Selected to Manage the 509 room Sheraton Shanghai Hotel & Residences, Pudong / April 2005
February 28, 2005
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Starwood Selected to Manage the 509 room Sheraton Shanghai Hotel & Residences, Pudong Singapore, 5th April 2005 - Starwood Hotels & Resorts Worldwide, Inc (NYSE: HOT) and Shanghai You You Group Co. Limited have announced an agreement whereby Starwood will manage the Sheraton Shanghai Hotel & Residences, Pudong in Ch...
The 324-room Sheraton Concord, Calif. Rebranded as Crowne
February 28, 2005
Hotel Online Special Report  The 324-room Sheraton Concord, Calif. Rebranded as Crowne Plaza ATLANTA, Ga. (April 6, 2005) - InterContinental Hotels Group announced today the opening of its latest 324-room Crowne Plaza property in Concord, Calif., with plans to complete a $2.5 million renovation by fourth quarter 2005. The Crowne Plaza Concord, which is owned and managed by Airport Capital Group, Inc., under a license agreement with a company in the InterContinental Hotels Group, is located at 45 John Glenn Dr., Concord, Calif., 95420. The hotel was formerly known as the Sheraton...
Sheraton Edges Past Hyatt as Likely Next Operator of the Struggling Myrtle Beach Convention Center Hotel / April 2005
February 28, 2005
Hotel Online News for the Hospitality ExecutiveBy Dawn Bryant, The Sun News, The Sun News, Myrtle Beach, S.C.Knight Ridder/Tribune Business News Apr. 2, 2005 - Sheraton has edged past Hyatt as the likely next operator of the struggling Myrtle Beach Convention Center hotel. The Hotel Board Corp., which oversees the hotel for the city, voted Friday to finalize a contract with Sheraton. The corporation has been on the hunt for a new operator to replace Radisson, which agreed a month ago to part ways with the city after a rocky relationship of missed financial marks. After much debate on which chain would be a better fit for the Grand St...
