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Six Additional Destination Hotels and Resorts Properties Installed with PAR Springer-Miller Systems in 2004 / January 2005
January 30, 2005
Hotel Online Special Report Six Additional Destination Hotels and Resorts Properties Installed with PAR Springer-Miller Systems in 2004 Stowe, VT. January 26, 2005 - PAR Springer-Miller Systems (PSMS), a leading provider of hospitality management solutions, is proud to announce that Destination Hotels and Resorts (DH&R) has installed SMS|Host Hospitality Management Solution in six additional DH&R properties in the past year; Estancia La Jolla Hotel, Tempe Mission Palms Hotel, Royal Palms Resort, Resort at Squaw Creek, the Richardson Hotel, and L'Auberge Del Mar Resort. This brings the total number of Destination propert...
Humber Valley Resort Selects PAR Springer-Miller Systems as Vendor of Choice for Property Management Systems/January 2005
January 30, 2005
Humber Valley Resort Selects PAR Springer-Miller Systems as Vendor of Choice for Property Management Systems -- SMS|Host® Integrated Hospitality Management Solution Sets the Stage for Impeccable Guest Service -- Stowe, Vt. (January 11, 2005) - PAR Springer Miller Systems Inc. (PSMS) - a leading provider of guest-centric hospitality management systems-announces that Humber Valley Resort, a new, four season, international destination development, has chosen SMS|Host® as the property management system for its site located in Newfoundland, Canada. Positioned in the natural playgro...
The 247 room Spartanburg Marriott Working Hard to be Catalyst for City / January 2005
January 30, 2005
Hotel Online News for the Hospitality ExecutiveBy Susan Orr, Herald-Journal, Spartanburg, S.C.Knight Ridder/Tribune Business News Jan. 16, 2005 - The executives who run the Spartanburg Marriott at Renaissance Park know that no hotel is an island. They're proud of the 247-room full-service hotel, which boasts 30,000 square feet of meeting space and, they say, amenities and furnishings as elegant as in any hotel. But they also know their upscale hotel is located in Spartanburg, which lacks the density of population, businesses and attractions found in Atlanta or Charlotte, N.C., or even in Greenville's downtown. The hotel, which opened J...
Sonnenblick-Eichner Company Arranges $17.6 Million in Financing for Hilton Tampa Westshore in Tampa Bay, Fla./January 2005
January 30, 2005
Hotel Online Special Report Sonnenblick-Eichner Company Arranges $17.6 Million in Financing for Hilton Tampa Westshore in Tampa Bay, Fla. Tampa Bay, Fla. (Jan. 10, 2005) – Los Angeles, California-based Sonnenblick-Eichner Company has announced that it has arranged $17,600,000 of first mortgage financing of the Hilton Tampa Airport Westshore Hotel on behalf of Highland Hospitality Corporation (NYSE:HIH). Sonnenblick-Eichner Company arranged a 10-year fixed rate loan, at an interest rate of less than 5.75-percent Patrick Brown, executive director of Sonnenblick-Eichner Company noted, “...
The 294 room Sonesta Beach Resort on Key Biscayne to be Demolished; $300 million Condo-Hotel Planned on Site / January 2005
January 30, 2005
Hotel Online News for the Hospitality ExecutiveBy Douglas Hanks III, The Miami HeraldKnight Ridder/Tribune Business News Jan. 19, 2004 - Struggling with an aging property and glitzier competition, the 36-year-old Sonesta Beach Resort on Key Biscayne will be torn down and replaced with a hotel charging five-star rates, owner Sonesta International Hotels announced Tuesday. The $300 million development project will be financed by advanced sales of the rooms as condo-hotel units, a strategy fueling much of the expansion of South Florida's hotel stock. Miami-based developer Fortune International will contribute $60 million to join Sonesta...
12 Predictions On the Future of Ski Resorts / Jeff Coy and Bill Haralson / January 2005
January 30, 2005
Hotel Online Special Report 12 Predictions On the Future of Ski Resorts By Jeff Coy and Bill Haralson, January 2005 As we start Year 2005, here is our forecast on the future of ski resorts. 1. Ski resorts that continue to focus on traditional skiers, aging baby boomers, will falter as this market is dwindling. About 40 million skier visits annually for the last four years --- with no signs of growth. 2. Ski resort marketers that focus on young snowboarders will prosper. The young snowboarder market is growing and will sustain the ski resort industry into future years. Snowboarder visits to ski areas expand...
Las Vegas Sands, MGM Mirage and Kerzner Will Submit Proposals to Develop Casino-Hotel Complexes in Singapore / January 2005
January 30, 2005
Hotel Online News for the Hospitality ExecutiveBy Chris Jones, Las Vegas Review-JournalKnight Ridder/Tribune Business News Jan. 21, 2005 - Less than a month after casting its lines across the Pacific, the Singapore Tourism Board has hooked two of the sea's largest fish in its quest to lure world-class casinos to the Southeast Asian city-state. Southern Nevada gaming giants Las Vegas Sands and MGM Mirage each said Thursday they will submit plans to independently develop casino-hotel complexes in Singapore. Bill Weidner, president and chief operating officer of Las Vegas Sands Corp., said his company is looking forward to meeting with ...
Amelia Island Plantation Scores with Signature's Super Bowl Service / January 2005
January 30, 2005
DUBLIN, Ohio (January 25, 2005) - Signature Worldwide, the leading provider of training solutions to the hospitality industry, recently sailed into Florida to set Amelia Island Plantation up for Super Bowl customer service success. Dubbed the "Kickoff for Super Service," Signature's two-day training event touched every employee on the resort ranging from front desk and reservations, to housekeeping and public safety. A Signature client for six years, Amelia Island Plantation employees received updates on how to make the best first impressions with guests, the lifetime value of customers and effective communications. "The pep rally...
Four Points by Sheraton Brand Debuts in China/January 2005
January 30, 2005
Hotel Online News for the Hospitality Executive Singapore, Jan. 11, 2005 - Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) has opened its first mid-priced property in China with the opening of the Four Points by Sheraton Shenzhen. This opening also marks the debut of the Four Points by Sheraton brand in China. Developed by CAFU Investment (Shenzhen) Company, Four Points by Sheraton Shenzhen is part of Phase I of “Cafu Square”, a multi-complex consisting of residential apartments and a multi-storey retail mall scheduled for completion in 2005. Phase II will introduce service apartments, ad...
Panel of Hotel Industry Leaders in Asia Pacific Discuss How 2005 is Shaping Up / HOTEL Asia Pacific / January 2005
January 30, 2005
Hotel Online Special Report Panel of Hotel Industry Leaders in Asia Pacific Discuss How 2005 is Shaping Up 2005 Asia Pacifics year Its shaping up to be a banner year for the hospitality industry in Asia Pacific, as industry leaders tell HOTEL Asia Pacific magazines Publisher/Editor Steve Shellum (Editors note: these comments were made before the tsunami) HOTEL Asia Pacific CEO panel: Michael Issenberg, MD, Accor Asia Pacific Koos Klein, President, Asia Pacific/Middle East, Hilton International Patrick Imbardelli, CEO, Asia Pacific, InterContinental Hotels Group Michael Sagild, MD, Asia Paci...
Shangri-La Opens New Property, Announces Additional Projects / January 2005
January 30, 2005
Hotel Online Special Report Shangri-La Opens New Property, Announces Additional Projects Shangri-La Hotel, Fuzhou Opens its Doors Hong Kong (January 26, 2005) - Asia Pacific's leading luxury hotel group, Shangri-La Hotels and Resorts, today announced the opening of its 19th hotel in mainland China, the Shangri-La Hotel, Fuzhou. The hotel is the first international five-star standard hotel in the city, the capital of Fujian province. Strategically situated in the heart of Fuzhou, overlooking Wuyi Square and the scenic areas of Wushan and Yushan, Shangri-La Hotel, Fuzhou i...
Shaner Hotel Group Selects HotelTraining.com For Internet Based Assessment Program / January 2005
January 30, 2005
Hotel Online Special Report Shaner Hotel Group Selects HotelTraining.com For Internet Based Assessment Program State College, PA - January 17, 2005 - The Shaner Hotel Group (SHG) announced today the development and implementation of the company's Internet based on-line assessment program. The program is designed to assess the skills learned through training conducted at the property level. "The development of this on-line assessment tool will save Shaner Hotels a great deal of time, which will translate into a substantial dollar savings," said Dipi Sawhney, Vice President of Shaner Hotel Group. Mr. Sawhney went on to ...
The $17 million Boutique Hotel – Sedona Rouge Hotel & Spa – Set to Open in Spring 2005; Ed Conway Named General Manager / January 2005
January 30, 2005
Hotel Online Special Report The $17 million Boutique Hotel - Sedona Rouge Hotel & Spa - Set to Open in Spring 2005; Ed Conway Named General Manager SEDONA, Ariz. (January 19, 2005) - The Sedona Rouge Hotel & Spa, is scheduled to open in the spring of 2005 and promises to be different, sophisticated, and very authentic in its style and design. The two managing general partners, Jim Apple and Al Walburg of Orinda, California have avoided the traditional Southwestern architectural style so common in Northern Arizona. Select furniture pieces and design elements are coming from Northern Spain and North Africa paying...
Fairmont's Management Agreement for The Savoy Now Complete Following Acquisition by Kingdom Hotels International; $48 million Renovation Schedule
January 30, 2005
Hotel Online Special Report Fairmont's Management Agreement for The Savoy Now Complete Following Acquisition by Kingdom Hotels International - $48 million Renovation Scheduled for Iconic London Hotel Built in 1889 LONDON - Jan. 19, 2005 - The Savoy, the iconic London property overlooking the Thames, has become the latest addition to Fairmont Hotels & Resorts (NYSE:FHR)(TSX:FHR) growing collection of luxury hotels. Fairmont's management agreement for the hotel and adjacent Simpson's-in-the-Strand restaurant is now complete following the recent sale of The Savoy to Kingdom Hotels International, a company aff...
Sarojin Management Expresses Thanks Over Concern Following Tsunami
January 30, 2005
Hotel Online Special Report Sarojin Management Expresses Thanks Over Concern Following Tsunami HONG KONG -- Jan. 5, 2005 -- The management of The Sarojin, the 56-room boutique luxury resort scheduled to open in Khao Lak, Thailand, in January 2005, would like to thank their friends, prospective guests and the media for their kind concern and support following the tsunami which hit Khao Lak so severely. Currently, the property has one member of staff and two guests missing and the management is continuing to search for them. There was one guest fatality. The property...
Santa Cruz City Council Approves $100 million Hotel Development; Will Replace the Architectural Atrocity Known as the Dream Inn / January 2005
January 30, 2005
Hotel Online News for the Hospitality ExecutiveBy Ken McLaughlin, San Jose Mercury News, Calif.Knight Ridder/Tribune Business News Jan. 27, 2005 - In a middle-of-the-night vote, the Santa Cruz City Council on Wednesday approved a $100 million hotel development, one critics claim could transform the town's funky beachfront into an upscale row of white linen eateries and trendy boutiques. The 4-3 vote paves the way for Surf City's biggest building project since the University of California-Santa Cruz was constructed in the 1960s. It also marks a defining moment in Santa Cruz politics, crystalizing a new philosophy on the left-leaning c...
CB Richard Ellis Hotels Arranges Successful Sale of Saipan Grand Hotel to Asia Pacific Hotels, Inc./January 2005
January 30, 2005
Hotel Online Special Report CB Richard Ellis Hotels Arranges Successful Sale of Saipan Grand Hotel to Asia Pacific Hotels, Inc. HONOLULU, HI (Jan. 13, 2005) - Micro Pacific Development, Inc. has sold The Saipan Grand Hotel to Asia Pacific Hotels Inc., a regional hotel group that owns and operates the Dai-ichi Hotel Saipan Beach, the Guam Dai-ichi Hotel and the Century Hotel on Saipan. CB Richard Ellis Hotels (CBRE) served as the broker for the sellers, with support from Tim Goodwin of the Saipan-based Pacific Rim International. The CNMI is a tourist destination popular with Japanese touris...
Steven DeFelice Named Director Of Sales & Marketing For Hyatt Regency San Antonio / January 2005
January 30, 2005
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Steven DeFelice Named Director Of Sales & Marketing For Hyatt Regency San Antonio SAN ANTONIO, Texas -- (January 25, 2005 ) Steven A. DeFelice has been appointed director of sales and marketing for Hyatt Regency San Antonio located in downtown San Antonio, Texas on the River Walk at the historic Paseo del Alamo. ...
Rocco Forte Hotels Appoints Sarah Browne and Sue Heady to Corporate Executive Posts / January 2005
January 30, 2005
Hotel Online Special Report Rocco Forte Hotels Appoints Sarah Browne and Sue Heady to Corporate Executive Posts 24 January 2005 - To support its continuing expansion, Rocco Forte Hotels is pleased to announce the creation of two new senior roles that will considerably strengthen the corporate team based at the companys head office in London. Sarah Browne has been appointed International Sales Director, reporting to Moreno Occhiolini, Managing Director Operations Europe, while Sue Heady has been appointed Head of Media Relations, reporting to Sir Rocco Forte. Sarah joined Rocco Forte Hotels in July 2004...
Cost of Staying at Hotels in U.S. Rising Quickly, Report Says / January 2005
January 30, 2005
Hotel Online News for the Hospitality Executive By Andrew LePage, The Sacramento Bee, Calif. Knight Ridder/Tribune Business News Jan. 14, 2005 -- The cost of a night's stay in a hotel is rising faster and in more markets across the nation as the hospitality industry continues to rebound. In Sacramento, November's average room rate rose 4 percent over last year to $90.39, PKF Consulting reported Tuesday. However, the average hotel/motel occupancy rate of 65.7 percent was 2.3 percent lower than in November 2003. Robust government-related travel to the Sacramento area helped insulate...
Expanded Ownership of ResExpo to Deliver ‘Big Ideas in Travel Distribution at March 2005 Conference in Atlanta/january 2005
January 30, 2005
Hotel Online Special Report Expanded Ownership of ResExpo to Deliver ‘Big Ideas in Travel Distribution’ at March 2005 Conference in Atlanta BALTIMORE/ATLANTA (Jan. 13, 2005) -- Baltimore-based Travel Technology Source, LLC has formed a new partnership with Market Designs, LLC of Atlanta, making the companies co-owners and co-producers of ResExpo, one of the travel industry’s leading annual business and technology conferences. Themed “Big Ideas in Travel Distribution – From Revolution to Execution,” ResExpo 2005 will be held March 1-3 at Atlan...
Revenue Management – The Challenge for Hotel Sales / Carol Verret / January 2005
January 30, 2005
Carol Verret Consulting and Training Consulting Training Seminars . Revenue Management The Challenge for Hotel Sales . Carol Verret / January 2005 January 2005 Robust Revenue Management systems have been the drivers behind the industry's ability to drive ADR and REVPAR in 2004 and will continue to be the drivers for the foreseeable future. Consider the following forecast from PKF. Demand is expected to increase by 2.8%. Supply is anticipated to increase by only 1.6% but ADR is forecasted to increase by a whopping 4.7% resulting in an average REVPAR increase of between 7.7 and 8.4% in 2005. "In 2005, ADR wi...
Is it ROI, Return On Investment or ROL, Return on Loyalty / Richard K. Hendrie / January 2005
January 30, 2005
Hotel Online Special Report Is it ROI, Return On Investment or ROL, Return on Loyalty by Richard K. Hendrie, January 2005 Here we strike at the bedrock, because creating value for the customer is the bedrock of every business system. Creating value for customers builds loyalty, and loyalty, in turn, builds growth, profit and more value Profit is indispensable, of course, but it is, nevertheless, a consequence of value creation. Frederick Reichheld The Loyalty Effect . LINK Inc. recently produced two research white papers on attitudes and perceptions concerning marketing. The first surveyed CEO...
Remarkable Hospitality – the Road Map to Excellence; Exceeding the Expectations of our Guests / John Hendrie / January 2005
January 30, 2005
Hotel Online Special Report Remarkable Hospitality - the Road Map to Excellence Exceeding the Expectations of our Guests By John R. Hendrie, January 2005 Mired in mediocrity, our Hospitality Industry has lost focus exceeding the expectations of our Guests, as measured by their satisfaction. That is the bottom line our Guests, their hopes and our delivery. This situation is not corrected by discounts, clever promotions, or throwing marketing dollars down that black hole. We need to rethink what makes that memorable experience, for our consumer is very savvy, a prudent shopper, no longer swayed by our ...
