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How to Master Your Next Disaster Protect your guests, educate your employees, and limit your liability / Julia L. Rider / JMBM / October 2004
April 30, 2004
Hotel Online Special Report The Global Hospitality Advisor . How to Master Your Next Disaster Protect your guests, educate your employees, and limit your liability By Julia L. Rider, September 2004 Since the specter of terrorist activity has risen in our collective consciousness--and the images of hurricanes Charley and Frances have swept across out television screens--hotel owners and operators worldwide are blowing the dust off of their disaster plans. Whether the cause is terrorists or hurricane, fire, flood, earthquake, or other disaster, the smart money knows that the best time to deal with an emergency...
Marshall Management, Inc. Signs Seven Hotel Management Contracts with Two Separate Ownership Groups / October 2004
April 30, 2004
Hotel Online Special Report Marshall Management, Inc. Signs Seven Hotel Management Contracts with Two Separate Ownership Groups Trish Williams Joins Marshall as Regional VP of Operations for Midwestern Properties SALISBURY, Md., October 7, 2004 Marshall Management, Inc., a leading, mid-sized hotel management company, today announced that it has signed seven new management contracts with two separate ownership groups. The new contracts raise to 15 the total number of hotels Marshall Management has been selected to manage year to date in 2004. Six of the seven hotels are owned by Independent Property Oper...
Developer of the Harlem Marriott Slashes 65 feet off the Height of the Proposed 51 story Skyscraper to Win City Council Approval / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Lore Croghan, Daily News, New YorkKnight Ridder/Tribune Business News Oct. 28, 2004 - The developer of the Harlem Marriott slashed 65 feet off the height of the skyscraper at the last minute -- then won crucial approval from two City Council committees yesterday. Developer Michael Caridi struck a deal with the land use committee's staff to lower the design of the Marriott project at 125th St. and Park Ave. to 453 feet, hours before the City Council was set to take up the matter and after the Daily News revealed the opposition that had crystalized around the project. Caridi had been pl...
Marriott Honors Top Hotel Owner and Franchise Companies; Over 20 Companies Recognized for Hospitality Excellence / October 2004
April 30, 2004
Hotel Online Special Report Marriott Honors Top Hotel Owner and Franchise Companies; Over 20 Companies Recognized for Hospitality Excellence WASHINGTON Oct. 25, 2004 Marriott International, Inc. (NYSE:MAR) honored top owners and franchisees for 2004 at its annual full-service hotel conference held recently at the San Diego Marriott Hotel & Marina. Five companies CNL Hotels & Resorts, Inc., Concord Hospitality Enterprises Corp., Crestline Hotels and Resorts, Inc., White Lodging Services Corp. and Winegardner & Hammons, Inc. were awarded Marriotts highest honor, the Partnership Circle Award, presented...
Royal Garden Resorts Acquires 100% Ownership in the JW Marriott Phuket Resort / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Boonsong Kositchotethana, Bangkok Post, ThailandKnight Ridder/Tribune Business News Oct. 12, 2004 - Royal Garden Resorts (RGR), Thailand's largest hotel group in terms of revenue, has acquired the 50 percent interest in the five-star JW Marriott Phuket resort and spa previously held by the US hotel chain Marriott International as part of an aggressive growth plan. RGR paid 479 million baht to Marriott, thus gaining 100 percent ownership in the 265-room hotel from the 50 percent it held earlier in the property in the southern island resort that cost about two billion baht to build. Bil...
Mandarin Oriental, New York Leads the Hotel Industry in Advanced In-room Technology / October 2004
April 30, 2004
Hotel Online Special Report Mandarin Oriental, New York Leads the Hotel Industry in Advanced In-room Technology Hong Kong, October 14, 2004 Mandarin Oriental, New York will be the first hotel in Manhattan to offer plug-and-play live broadcast capabilities, providing guests with services for live television feeds, video conferencing and web streaming, beginning this September. In addition to the new broadcast service, the hotels advanced in-room technology is setting new industry standards by featuring systems that are as technologically advanced as they are user-friendly. The hotel offers home theater-styl...
The City-financed Myrtle Beach Radisson Plaza Hunting for a New GM for Second Time in Less Than a Year / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Dawn Bryant, The Sun News, Myrtle Beach, S.C.Knight Ridder/Tribune Business News Oct. 1, 2004 - The city-financed Radisson Plaza Hotel is on the hunt for a new general manager for the second time in less than a year. Mike Roddy, who took the hotel's helm Jan. 5, has resigned, citing family reasons. Employees found out Thursday. His last day is today. Operations Director David Nobers will serve as acting general manager. Open for less than two years, the Radisson has been through two general managers. The first, Michael Poynter, resigned in November to take a hotel job in Barbados. "That'...
Michael Krouse Joins Interstate Hotels & Resorts as VP, Sales & Marketing, West Coast / October 2004
April 30, 2004
Hotel Online Special Report Michael Krouse Joins Interstate Hotels & Resorts as VP, Sales & Marketing, West Coast ARLINGTON, Va., October 19, 2004 Interstate Hotels & Resorts (NYSE: IHR), the nations largest independent hotel management company, today announced that Michael Krouse, has joined the company as vice president, sales and marketing, West Coast. In the position, he will oversee all sales and marketing activities for a diverse portfolio of the companys managed hotel properties, ranging from the Renaissance Ilikai in Hawaii to a number of Hilton hotels in Arizona and California. Pr...
Hotelier Murray Klauber Moving Forward on $400-million 450 room Hotel Conference Center Near Tampa's Port / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Steve Huettel, St. Petersburg Times, Fla.Knight Ridder/Tribune Business News Oct. 9, 2004 - TAMPA, Fla. -- Plenty of people rolled their eyes three years ago when Murray Klauber announced plans for a multimillion-dollar conference center near shipyards and fuel depots at Tampa's port. Now, the 77-year-old founder of the Colony Beach & Tennis Resort at Longboat Key says he has lined up a five-star hotel operator and a lender for the $400-million project on land in the Channel District owned by the Tampa Port Authority. His corporation, Tampa International Technology Center, must have a...
Manoj Kanwal Appointed General Manager of the Danat Resort Jebel Dhanna on the West Coast of Abu Dhabi / October 2004
April 30, 2004
Hotel Online Special Report Manoj Kanwal Appointed General Manager of the Danat Resort Jebel Dhanna on the West Coast of Abu Dhabi Abu Dhabi, October 2004: The National Corporation for Tourism & Hotels has announced that Manoj Kanwal has been appointed as general manager of the Danat Resort Jebel Dhanna, heading the team overseeing the launch this autumn of the first five-star resort on the west coast of Abu Dhabi. Formerly general manager at NCT&Hs Mafraq Hotel, Kanwal has been with the corporation for six years, prior to which he spent several years with the Rotana group in the UAE, involved in v...
Molinaro Koger Advises FelCor on the Sale of the Harvey Hotel DFW / October 2004
April 30, 2004
Hotel Online Special Report Molinaro Koger Advises FelCor on the Sale of the Harvey Hotel DFW Dallas, Texas October 14, 2004 The Harvey Hotel, located adjacent to the Dallas/Fort Worth International Airport, was sold today by FelCor Lodging Trust. Bill Stadler and Mark Rome of Molinaro Kogers Dallas office advised the Irving, TX-based lodging real estate investment trust in this transaction which is one of the largest single asset hotel sales in Texas this year. The prominent 15-story hotel was purchased by the Procaccianti Group, a privately held hotel real estate investment company based in Rhode Island....
MGM Mirage Third-Quarter Profit Nearly Triples, $126.9 million Compared to Last Year $47.2 million; Planned Acquisition of Mandalay Resort Group On Tr
April 30, 2004
Hotel Online Special Report MGM Mirage Third-Quarter Profit Nearly Triples, $126.9 million Compared to Last Year $47.2 million - Planned Acquisition of Mandalay Resort Group On Track to Close in the 1st Qtr of 2005 . Hotel Statistics LAS VEGAS, Oct. 20, 2004 - MGM MIRAGE (NYSE: MGG) today reported its third quarter 2004 financial results. Adjusted earnings from continuing operations per diluted share ("Adjusted EPS") rose 68% to $0.57 in the third quarter of 2004 from $0.34 in the 2003 quarter, representing the Company's best third quarter performance in its history and continuing a strong trend of ...
Marriott International Inc. 3rd Qtr Earnings Up 42% to $132 million from $92 million in Prior Year; RevPAR Increased 8.3%, Occupancy Increased to 75%
April 30, 2004
Hotel Online Special Report Marriott International Inc. 3rd Qtr Earnings Up 42% to $132 million from $92 million in Prior Year . RevPAR Increased 8.3%, Occupancy Increased to 75% for North American Properties Hotel Operating Statistics Washington, D.C. October 7, 2004 Marriott International, Inc. (NYSE:MAR) today reported income from continuing operations of $132 million, up 42 percent, and diluted earnings per share from continuing operations of $0.55, up 45 percent for the quarter ended September 10, 2004. The companys synthetic fuel business generated earnings per share of $0.13 during the qua...
Can Your Technology Change Your Business Process? / Luis DeSouza / October 2004
April 30, 2004
Can Your Technology Change Your Business Process? . By Luis DeSouza, October 2004 As a hospitality technology provider, all too often I receive a phone call from someone interested in purchasing stock control technology for their company who asks the wrong questions and views their technology as a band aid rather than a long term solution. Right away, it becomes apparent that these IT buyers are not planning in a solution-oriented way, but are going through a pre-determined checklist without actually considering what would be best for the individual operation first. Rather than simply checking off boxes and buying into technol...
Use Look-to-Book Ratios to Monitor Online Distribution Channels and Your Competitive Set / October 2004
April 30, 2004
Hotel Online Special Report Use Look-to-Book Ratios to Monitor Online Distribution Channels and Your Competitive Set By Paolo Torchio, October 2004 Look-to-Book ratios are becoming more and more prevalent in measuring the effectiveness and Return on Investment of hotel Website marketing strategies. But what has not yet been fully understood is that these ratios can be highly effective in actually monitoring the other online distribution channels and your competitive set. To explain this concept we need a quick economics refresher on the concepts of Supply, Demand and Price Elasticity. An extension on the classic de...
Lodgian Reports Six Hotels Sustained Hurricane Damage; Two, the Holiday Inn Melbourne, Fla.and Crowne Plaza West Palm Beach, Fla., Remain Closed / Oct
April 30, 2004
Hotel Online Special Report Lodgian Reports Six Hotels Sustained Hurricane Damage; Two, the Holiday Inn Melbourne, Fla. and Crowne Plaza West Palm Beach, Fla., Remain Closed ATLANTA - Oct. 5, 2004 -- Lodgian, Inc. (AMEX: LGN), one of the nation's largest independent owners and operators of full-service hotels, today announced that six of its hotels sustained damage during four hurricanes in the past six weeks. Two of the hotels are closed, three are operating in a limited capacity and one is fully operational. The 295-room Holiday Inn Melbourne, Fla., near Cape Canaveral, in which Lodgian has a 50 percent ...
April 30, 2004
Hotel Online Special Report Housekeepers, Bellmen, Waiters Are the Celebrities in Peninsula Hotels Global Advertising Campaign HONG KONG (October 06, 2004) The collaboration of two legends debuts this fall with the launch of The Peninsula Hotels new global advertising campaign, featuring the work of renowned portrait photographer Annie Leibovitz. Portraits of Peninsula is a collection of black-and-white photos that go to the heart of the guest experience that distinguishes Peninsula hotels as the finest in the world. With the photos, Leibovitz departs from her tradition of celebrity portraiture to foc...
The 20 Year Old Marriott Harbor Beach in Fort Lauderdale, Fla. Receives Continuous Upgrading, Totaling $38 million / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Tom Stieghorst, South Florida Sun-SentinelKnight Ridder/Tribune Business News Oct. 23, 2004 - The Marriott Harbor Beach resort is celebrating its 20th year in business this weekend, just in time to welcome new competitors. With 600 rooms and a prime spot on the sand, the resort has long been the top dog on the Fort Lauderdale lodging scene. After it opened in 1984, it was the newest hotel on the beach. It remained so until earlier this year. That's when The Atlantic, a 124-unit condo/hotel opened as a Starwood Hotels & Resorts Luxury Collection property. Plans call for a W Hotel, a St...
Following Unprecedented Hurricanes the Greater Fort Lauderdale Broward Convention Center Will Offer Free Floor Space Rental for Groups Booking 600+
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Tom Stieghorst, South Florida Sun-SentinelKnight Ridder/Tribune Business News Oct. 23, 2004 - The visitors bureau in Fort Lauderdale said Friday it will give away space for the next two years at the Broward County Convention Center in August and September to any group willing to book 600 hotel rooms on the peak night of its event. It was the latest sign of distress following this year's unprecedented hurricane season, which has roiled the meetings market. The bureau also said it will cover attrition fees for such groups at key hotels during August and September to encourage convention b...
La Quinta Opens First New Baymont Since its Acquisition of the Baymont Inns & Suites Brand; the Baymont Inns & Suites in Ann Arbor, Michigan / October
April 30, 2004
Hotel Online Special Report La Quinta Opens First New Baymont Since its Acquisition of the Baymont Inns & Suites Brand; the Baymont Inns & Suites in Ann Arbor, Michigan DALLAS, Oct. 22, 2004 - La Quinta Corporation (NYSE: LQI) announces the opening of the Company's first new Baymont since its acquisition of the Baymont Inns & Suites brand in September. The two-story, 50-room Baymont Inns & Suites-Ann Arbor in Ann Arbor, MI is owned and operated by Akram Namou. The hotel, located at 2376 Carpenter Road, is the brand's 20th hotel in the state of Michigan and offers convenient access to the University of...
La Quinta Streamlines Web Booking Process Based on Customer Feedback and User Testing / October 2004
April 30, 2004
Hotel Online Special Report La Quinta Streamlines Web Booking Process Based on Customer Feedback and User Testing Dallas - (Oct. 5, 2004) - La Quinta recently launched several new enhancements to its proprietary website, LQ.com, to improve the sites overall appearance and streamline the booking process. To further enhance the visitors experience, many of the changes to the site were made based on extensive customer feedback and user testing. Addressing several usability issues communicated via visitor feedback, the LQ.com homepage now sports a new, fresh appearance, which consists of a more user-fri...
Larry Mullin Named Executive Vice President Chief Operating Officer of Borgata Hotel Casino and Spa / October 2004
April 30, 2004
Hotel Online Special Report Larry Mullin Named Executive Vice President Chief Operating Officer of Borgata Hotel Casino and Spa ATLANTIC CITY, N.J., Oct. 8, 2004 - Bob Boughner, Chief Executive Officer of Borgata Hotel Casino & Spa, a joint venture of Boyd Gaming Corporation (NYSE: BYD) and MGM MIRAGE (NYSE: MGG), today announced the promotion of Larry Mullin to Executive Vice President Chief Operating Officer. "I am pleased to announce the promotion of Larry Mullin to the position of Executive Vice President Chief Operating Officer of Borgata," commented Boughner. "Larry has brought a wealth of knowle...
LaSalle Hotel Properties Reports 3rd Qtr Net income of $10 million vs $3.3 million in Prior Year 3rd Qtr; RevPAR Up 11.7% / Hotel Operating Statistics
April 30, 2004
Hotel Online Special Report LaSalle Hotel Properties Reports 3rd Qtr Net income of $10 million vs $3.3 million in Prior Year 3rd Qtr; RevPAR Up 11.7% Hotel Operating Statistics BETHESDA, Md. - Oct. 20, 2004 -- LaSalle Hotel Properties (NYSE:LHO) today reported net income of $10.0 million, or $0.35 per diluted share for the quarter ended September 30, 2004, compared to net income of $3.3 million, or $0.15 per diluted share for the prior year period. For the quarter ended September 30, 2004, the Company generated funds from operations ("FFO") of $17.8 million versus $12.1 million for the prior year period. FFO for th...
Lorenzo Creighton Eyes Past While Steering the Flamingo Hotel and Casino – Las Vegas / October 2004
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Rod Smith, Las Vegas Review-JournalKnight Ridder/Tribune Business News Oct. 24, 2004 - Lorenzo Creighton, president of the Flamingo Las Vegas, is the king of the hill at the joint Bugsy Siegel started half a century ago, a casino he wouldn't even have been allowed to enter back when the mob was still in charge. Creighton points out that Lena Horne sang in the Flamingo's show room but couldn't stay in the hotel as a guest. Blacks weren't allowed. There have been a lot of changes in the past half century. Among the most recent is the renovation of 2,400 rooms, all of which were demolish...
