Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Is a Pet Policy Enough? Best Practices for Inviting Pets into Your Hotel And Avoiding Litigation / Diana S. Barber / December 2004
April 30, 2004
Hotel Online Special Report Is a Pet Policy Enough? Best Practices for Inviting Pets into Your Hotel And Avoiding Litigation By: Diana S. Barber, Esq., December 2004 Youve seen the articles. Youve visited the web sites. Youve heard that allowing guests to bring pets on vacation with them is a win-win situation because your guests are happy, they tend to stay longer at your property and, as a result, your revenues increase. Yes, increasing revenues is clearly important; however, you must first evaluate the risks and ultimate cost of having pets in your hotel verses the additional welcomed revenue. G...
Pegasus Solutions Expands Presence in China Through Electronic Hotel Distribution Agreement with Ctrip.com / December 2004
April 30, 2004
Pegasus Solutions Expands Presence in China Through Electronic Hotel Distribution Agreement with Ctrip.com . Nearly 60,000 Hotels Connected to Prominent Chinese Web site Through Pegasus Distribution Services DALLAS and SHANGHAI (December 1, 2004) - Pegasus Solutions, Inc. (Nasdaq: PEGS) announced the signing of a landmark electronic distribution agreement with Ctrip.com International, Ltd. (Nasdaq: CTRP), a leading consolidator of hotel accommodations and airline tickets in China. Beginning in January 2005, Pegasus will provide Ctrip with direct access to inventory at nearly 60,000 hotels worldwide, with negotiated rates fr...
Pegasus Solutions Renews Distribution Agreements With Marco Polo, Meritus, and Taj Hotel Chains / December 2004
April 30, 2004
Pegasus Solutions Renews Distribution Agreements With Marco Polo, Meritus, and Taj Hotel Chains DALLAS and SINGAPORE (December 15, 2004) - Pegasus Solutions, Inc. (Nasdaq: PEGS) today announced the renewal of service agreements with three prominent hotel chains in the Asia Pacific region: Marco Polo Hotel Group, Meritus Hotels & Resorts, and Taj Hotels Resorts and Palaces. Representing a total of 76 hotels, the three hotel groups have extended their relationship with Pegasus for private label reservations-related services. Dallas-based Pegasus Solutions is a global leader in providing technology and services to hotels and...
The Peabody Hotel Group Completes $19 million Renovation of The Hilton Little Rock Metro Center; Its Second Hotel in Little Rock / December 2004
April 30, 2004
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland The Peabody Hotel Group Completes $19 million Renovation of The Hilton Little Rock Metro Center; Its Second Hotel in Little Rock Natick MA December 13 2004 - The new Hilton Little Rock Metro Center, Little Rock AR, held formal grand opening and ribbon cutting ceremonies on November 22, 2004....
Park Plaza Hotels & Resorts London-based partner, Park Plaza Hotels Europe, Opens The Park Plaza Belfast, Formerly The Fitzwilliam International Hotel
April 30, 2004
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Park Plaza Hotels & Resorts London-based partner, Park Plaza Hotels Europe, Opens The Park Plaza Belfast, Formerly The Fitzwilliam International Hotel Belfast MINNEAPOLIS, Minn. (Dec. 6, 2004) Park Plaza Hotels & Resorts today announced that it's London-based partner, Park Plaza Hotels Europe, has opened its ...
Panos Panayotopoulos Appointed General Manager of Athenaeum InterContinental, Athens / December 2004
April 30, 2004
Hotel Online Special Report Panos Panayotopoulos Appointed General Manager of Athenaeum InterContinental, Athens ATHENS, GREECE (December 22, 2004) Panos Panayotopoulos assumed the role of General Manager of Athenaeum InterContinental Athens December 1 and is the first Greek to hold this position since the hotels opening 1982. Having been named Young Hotelier of the World in 1997 by the International Hotel Association, Panayotopoulos brings a wealth of experience acquired over his years of work in some of the leading hotels in Greece and abroad. The position of the General Manager of Athenaeum InterC...
Bradenton Area Convention & Visitors Bureau Puts Out Request for Proposals for 200 room Hotel Adjacent to Manatee Convention and Civic Center / Dec
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Dana Sanchez, The Bradenton Herald, Fla.Knight Ridder/Tribune Business News Dec. 14, 2004 - PALMETTO, Fla. -- A full-service hotel on the site of the Manatee Convention and Civic Center could bolster the facility's convention business and make it more competitive, area tourism leaders said Monday. The Tourist Development Council directed the Bradenton Area Convention & Visitors Bureau on Monday to put out a request for proposals for a hotel to be built on the grounds of the civic center. The convention center desperately needs a hotel to accommodate visitors who come for conventions a...
Room Rates Across the Top 50 Hotel Markets in the U.S. Will Increase by 3.7% in 2004; Five Highest and Five Lowest Average Daily Room Rate Hotel Marke
April 30, 2004
Hotel Online Special Report Room Rates Across the Top 50 Hotel Markets in the U.S. Will Increase by 3.7% in 2004; . Five Highest and Five Lowest Average Daily Room Rate Hotel Markets in 2005 Room Rates Keep Going Up, but Generally Remain a Value Atlanta, GA December 13, 2004 - After three years of declining hotel rates, consumers are seeing a reversal of that trend and are beginning to experience price increases for their lodging stay. In addition, rate increases are beginning to escalate. Based on the recently updated Winter 2005 forecasts of lodging industry performance prepared by Atlanta-based PKF Hospital...
April 30, 2004
Hotel Online Special Report Understanding the Recovery Occurring in the Meetings Market Surveying the Meeting Planners by: Robert Mandelbaum, December 2004 During the recent industry recession, convention hotels have suffered more than any other property type covered in PKF Consultings Trends in the Hotel Industry reports. The typical convention hotel showed a staggering 40 percent decline in profits during the past three years. From 2000 to 2003, convention hotel revenue has declined 17.4 percent, the result of 9.8 percent declines in both occupancy and average daily room rate. Compounding the negative effec...
Pennsylvania's New Gaming Control Board Gets First Lesson On Protecting Proposed 14 New Casinos; If You Don't Look for Corruption, You
April 30, 2004
Hotel Online News for the Hospitality ExecutiveBy Tom Barnes, Pittsburgh Post-GazetteKnight Ridder/Tribune Business News Dec. 16, 2004 - HARRISBURG, Pa. -- Security experts gave the Gaming Control Board a lesson yesterday on how to protect Pennsylvania's 14 new casinos from being cheated by real-life versions of George Clooney, Brad Pitt and the rest of the "Ocean's Eleven" crew. Tom Sterling, president of the Information Services Group of suburban Harrisburg, a consultant hired by the state Department of Revenue, listed a few casino-security pointers for state officials to keep in mind. If you don't look for corruption, you'll never...
Hotel Owners: Better, Worse or About the Same? / David Brudney ISHC / December 2004
April 30, 2004
Hotel Owners: Better, Worse or About the Same? By David M. Brudney, ISHC December 2004 I was one of those kids who had to wear glasses before I was 10 years old. Fortunately for my parents, my Uncle Ben was our optometrist and he gave terrific family discounts. I remember all of those eye examinations, sitting in that big chair, and hearing Uncle Ben ask me over and over, Is this better, worse or about the same? What brought this to mind was something I experienced recently sitting in a recovery room beside Karen who had just returned from elective surgery on her shoulder. A nurse was standing over my now semi-sedated ...
Outrigger Hotels & Resorts Awarded Management Contracts for its Tenth Resort in the Australia and for its Third Resort in New Zealand / December 2004
April 30, 2004
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Outrigger Hotels & Resorts Awarded Management Contracts for its Tenth Resort in the Australia and for its Third Resort in New Zealand HONOLULU, OAHU, HAWAII - December 6, 2004 - Outrigger Hotels & Resorts has been awarded the management rights for its tenth resort in the Australian state of Queensland, and for its...
Are You Being Out-Hustled By Your Competition? How to Dominate Your Hotel's Market Set / Neil Salerno / December 2004
April 30, 2004
Hotel Online Special Report Are You Being Out-Hustled By Your Competition? How to Dominate Your Hotel's Market Set By: Neil Salerno, CHME, CHA December 2004 The hotel industry lost a lot more than just some room business in the years since 2001; we lost some of the many fundamentals which made us successful in the past. Namely, we lost our aggressive selling mentality and slipped into the race to see who can offer the lowest rates in the market. Mistakenly, many hotels thought that lower rates would create more new demand. Reduced rates never have and never will, create demand. Since 2001, hotels stop...
Odyssey Glendale Hotel, LLC Acquires the 133-room Manchester East Hotel & Suites, Milwaukee; Plans Conversion to Radisson Hotel / December 2004
April 30, 2004
Hotel Online Special Report Odyssey Glendale Hotel, LLC Acquires the 133-room Manchester East Hotel & Suites, Milwaukee; Plans Conversion to Radisson Hotel MILWAUKEE, Nov. 30, 2004 - Odyssey Glendale Hotel, LLC ("Odyssey") today announced completion of its acquisition of the 133-room Manchester East Hotel & Suites located at 7065 N Port Washington Road in Glendale. This is the company's second hotel acquisition within the last 14 months and is part of Odyssey's plan to grow a portfolio of hotel properties across the Wisconsin market. The company has committed to a multi-million dollar re-vitalization program a...
Are Your Guests Expecting Mediocrity with Your Hospitality Services? Move Your Level of Excellence to the Remarkable / John Hendrie / December 2004
April 30, 2004
Hotel Online Special Report Are Your Guests Expecting Mediocrity with Your Hospitality Services? . Move Your Level of Excellence to the Remarkable By John Hendrie, December 2004 Obsolete in your prime? The new Paradigm for Hospitality Mick Jaggar really was right over forty years ago, when he trebled, I cant get no Satisfaction. And, even the satisfaction he might have received, had little value. Consumers are no better off now. The mediocrity anticipated with products and services has created a new depth of cynicism and distrust across retail establishments, and this includes Hospitality o...
The Historic Northern Hotel in Billings Now Branded a Clarion Hotel, Shaun Combs is the General Manager / December 2004
April 30, 2004
Hotel Online Special Report The Historic Northern Hotel in Billings Now Branded a Clarion Hotel, Shaun Combs is the General Manager Billings, Montana (Dec. 16, 2004) The Northern Hotel, located at 19 N. Broadway in the heart of the revitalization of downtown Billings, is now part of the Clarion Hotel brand, franchised by worldwide lodging franchisor Choice Hotels International, Inc. (NYSE:CHH). The Clarion Hotel, the Northern Hotel is owned by Yellowstone Hotel Group, LLC. Shaun Combs is the general manager. This historic hotel with its 100-year history, western flavor and special hotel features is a...
Noble House Hotels & Resorts Readying the Debut of The Shores Resort & Spa in Daytona Beach Shores, Florida; the Former 212 room Hilton Receiving $20
April 30, 2004
Hotel Online Special Report Noble House Hotels & Resorts Readying the Debut of The Shores Resort & Spa in Daytona Beach Shores, Florida; . The Former 212 room Hilton Receiving $20 million Transformation DAYTONA BEACH SHORES, FL (December 16, 2004) With renovations and additions well underway, Noble House Hotels & Resorts is readying for the debut of The Shores Resort & Spa in Daytona Beach Shores, Florida. Earlier this year, the company announced plans for a major renovation and re-branding of the Hilton Daytona Beach Oceanfront Resort to The Shores Resort & Spa. At exactly 12:01 a.m. on December 16th,...
The Ida Cason Callaway Foundation Appoints Noble Management Group to Operate the Callaway Gardens Resort & Preserve; Foundation to Partner with Noble
April 30, 2004
Hotel Online Special Report The Ida Cason Callaway Foundation Appoints Noble Management Group to Operate the Callaway Gardens Resort & Preserve - Foundation to Partner with Noble to Reinvent Callaway Gardens® ATLANTA, Ga., December 6, 2004 The Ida Cason Callaway Foundation (ICCF), owner and operator of Callaway®: Gardens, Resort, Preserve, Community, has named Noble Management Group, the management arm of Noble Investment Group, to operate Callaways entire gardens, resort, and preserve facilities. Noble Investment Group is one of the hospitality industrys leading owners and operators of luxu...
Chicago Edges Out New York as the Top Spot for 2004 New Year's Eve Hotel Bookings / December 2004
April 30, 2004
Hotel Online Special Report Chicago Edges Out New York as the Top Spot for 2004 New Year's Eve Hotel Bookings New Orleans and San Francisco Round Out Top Three Cities Via Hotwire.com; New York Falls to Seventh Spot SAN FRANCISCO, Dec. 23, 2004 - As the countdown to the New Year begins, one in five Americans (21 percent) plan to ring in 2005 away from home, according to a recent survey released by discount travel site Hotwire.com. Chicago, New Orleans and San Francisco top the list as the most popular destinations for New Year's Eve hotel bookings on Hotwire. Surprisingly, perennial favorite New York City dr...
Norm Jenkins Named Senior Vice President for North American Lodging Development; Will Oversee Marriott's Diversity Ownership Initiative / Decembe
April 30, 2004
Hotel Online Special Report Norm Jenkins Named Senior Vice President for North American Lodging Development; Will Oversee Marriott's Diversity Ownership Initiative WASHINGTON - Dec. 7, 2004 -- Norman K. Jenkins, vice president of owner and franchise services for Marriott International, Inc. (NYSE:MAR) has been named senior vice president of North American lodging development for the company. In his new role, Jenkins will lead all development efforts related to minority ownership. He will oversee Marriott's recently enhanced Diversity Ownership Initiative, which has been designed to build on Marriott's outstandin...
The Secret to Getting More Web Site Bookings / Neil Salerno / December 2004
April 30, 2004
Hotel Online Special Report The Secret to Getting More Web Site Bookings By: Neil Salerno, CHME, CHA December 2004 For the last few years, the hotel industry has slowly morphed its understanding of the Internet from that of simple fascination into finally believing that the Internet is a serious, viable, and necessary medium to obtain hotel reservations. Just a few years ago, when I first started expressing my thoughts about the great Promise of the Internet for hotels, many hoteliers did not realize nor understand its true potential. In those early days, most hotel web sites were poorly designed and, sadly, so...
Mintek Announces First Industry Specific, Money Saving Asset Management Solution Exclusively for Lodging / December 2004
April 30, 2004
Mintek Announces First Industry Specific, Money Saving Asset Management Solution Exclusively for Lodging DUNEDIN, FLA. December 13, 2004 Mintek Mobile Data Solutions announces the release of its new Mintek Lodging Asset Management Suite, the only industry specific mobile solution that provides for complete management of a propertys assets. The solution consists of WinTrack Asset Director, WinTrack PM, WinTrack Maintenance Portal and WinTrack Alerts. Tracking, maintaining and managing any lodging asset is easily done through a powerful solution that combines handheld devices and Internet capability, says Mark Soko...
Middle East Hotels Leap Forward with Double-digit Growth / Deloitte / December 2004
April 30, 2004
Hotel Online Special Report Middle East Hotels Leap Forward with Double-digit Growth / Deloitte December 2004 - Year-to-October 2004 results from the HotelBenchmark Survey by Deloitte show hotel performance in the Middle East regained lost ground against 2003. All 27 markets tracked across the region, recorded double-digit growth in revenue per available room (revPAR), except Kuwait City, Provincial Saudi Arabia and Riyadh. The progress of hotel performance in the Middle East marks a move away from historic occupancy and average room rate volatility. In consideration of the impact of the Iraq war, we compare year...
Why Are Some Hotel Companies Plagued By Management Turnover? Is This Systematic of Poor Performance? / Neil Salerno / December 2004
April 30, 2004
Hotel Online Special Report Why Are Some Hotel Companies Plagued By Management Turnover? Is This Systematic of Poor Performance? By: Neil Salerno, CHME, CHA December 2004 One owner asked it best, Why do our good managers leave and weaker managers stay? We just cant seem to find good managers that stay with us. For this owner and others, its time to reflect on your companys management style. For some people, this process can be a little painful, but one cannot fix problems without first identifying them. I dont think it takes a genius to figure out that management turn-over is a symptom; a...
