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David Desforges Appointed Senior Vice President Product Planning for Trendwest Resorts / Aug 2004
March 31, 2004
Hotel Online Special Report David Desforges Appointed Senior Vice President Product Planning for Trendwest Resorts REDMOND, Wash. - July 29, 2004 Trendwest Resorts, Inc., one of the worlds leading vacation ownership companies, recently appointed David Desforges to the position of Senior Vice President Product Planning. In his new role with Trendwest, Desforges will oversee the long-term planning and acquisition of real estate to support the companys on-going efforts to expand the number of WorldMark resort and Trendwest sales office locations. Davids wealth of experience and knowledge of the tra...
March 31, 2004
Hotel Online Special Report National Corporation for Tourism & Hotels Set to Open the 109-room Danat Resort Jebel Dhanna on UAEs West Coast Abu Dhabi, August 2004: Countdown is underway for the opening this autumn of a new resort at Jebel Dhanna, 240km west of Abu Dhabi city, the first move in the development of the area as a major tourism destination. The 109-room five-star Danat Resort Jebel Dhanna will be owned and operated by the National Corporation for Tourism & Hotels (NCT&H), one of two government-backed organisations in the capital aiming to position Abu Dhabi as an international resort of the future...
The W and Ritz-Carlton Residential Towers in Dallas Claim 75-80% Sold / Aug 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Steve Brown, The Dallas Morning NewsKnight Ridder/Tribune Business News July 30, 2004 - When the Victory project added condos to its W hotel tower, developers knew there was a market for the high-rises. But how many people want to live on a former industrial site next to a sports arena? A lot, it seems. Construction is just starting, and most of the condos are spoken for. Developer Hillwood is already planning a second tower. "We have reservations for north of 80 percent of the units," said Jonas Woods, president of Hillwood Capital. "This is way beyond what we anticipated the velocity...
The Department of Interior Recognizes Ecologix, Xanterra's Environmental Management System / August 2004
March 31, 2004
Hotel Online Special Report The Department of Interior Recognizes "Ecologix," Xanterra's Environmental Management System DENVER, August 27, 2004 - National park and resort operator Xanterra Parks & Resorts has been selected by the U.S. Department of the Interior (DOI) to receive two 2004 "Environmental Achievement Awards." The awards recognize the environmental initiatives at Yellowstone and Zion National Parks. The DOI awards recognize organizations for "exceptional achievements that conserve our nation's natural resources through communication, consultation and cooperation." The awards focus on the areas of envi...
Trump Hotels and Casino Resorts Plans to File for Bankruptcy Protection by the End of September, 2004; Claims Agreement Reached with a Significant Num
March 31, 2004
Hotel Online Special Report Trump Hotels and Casino Resorts Plans to File for Bankruptcy Protection by the End of September, 2004; Claims Agreement Reached with Significant Number of Trump Hotels' Bondholders to Reorganize Under New Management and New Financing Trump and Private Equity Arm of Credit Suisse First Boston Partner in Recapitalization Plan for Trump Hotels & Casino Resorts NEW YORK - Aug. 9, 2004 --Trump Hotels & Casino Resorts, Inc. ("THCR" or the "Company") (NYSE: DJT) announced today that the Company, Donald J. Trump and DLJ Merchant Banking Partners III, L.P., a private equity fund of Credit S...
Diane Dillon Appointed Director of Catering and Conference Services at The Sutton Place Hotel, Vancouver / August 2004
March 31, 2004
Hotel Online Special Report Diane Dillon Appointed Director of Catering and Conference Services at The Sutton Place Hotel, Vancouver VANCOUVER, BC, August 24th, 2004 It is with great pleasure that The Sutton Place Hotel announces the appointment of Diane Dillon, a former Sutton Place family member, with extensive event management and leadership experience, to the position of Director of Catering and Conference Services. In her new role, Diane will direct the overall catering and conference operations for this AAA Five Diamond rated property. Diane has spent her career in the upscale hospitality industry, in...
Daniel Amato Named General Manager of the 900 room Grand Hyatt Washington / Aug 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Amy Doolittle, The Washington TimesKnight Ridder/Tribune Business News Aug. 2, 2004 - Hyatt Hotels Corp. has hired Daniel Amato as general manager of the Grand Hyatt Washington. Mr. Amato is responsible for overseeing all operations including marketing, sales, finances and employee relations for the 18-year-old, 900-room downtown hotel and convention center. "That particular property is one of the shining stars of our entire portfolio," said Victor Lopez, divisional vice president for Hyatt Hotels and Resorts. "We realized the importance of having key people in key spots. Dan is one of...
Crestline Hotels & Resorts Appoints Gerald F. Barrack and Craig Hillyard to General Manager Posts / July 2004
March 31, 2004
Hotel Online Special Report Crestline Hotels & Resorts Appoints Gerald F. Barrack and Craig Hillyard to General Manager Posts MCLEAN, Va., and ATLANTA, Aug. 24, 2004 - Crestline Hotels & Resorts, Inc. today announced the promotion of Craig Hillyard as General Manager for the Crowne Plaza Ravinia in Atlanta, Georgia. Mr. Hillyard is a senior executive with over 20 years of hospitality experience and expertise in profit improvement, operations, asset management, strategic planning, revenue management and team development. Mr. Hillyard has a proven track record with Crestline Hotels and Resorts at the Atl...
Highland Hospitality Corporation Acquiring the 202-room Courtyard Denver Airport Hotel for $17.25 million, or $85,400 per room / August 2004
March 31, 2004
Hotel Online Special Report Highland Hospitality Corporation Acquiring the 202-room Courtyard Denver Airport Hotel for $17.25 million, or $85,400 per room MCLEAN, VA, August 26, 2004 - Highland Hospitality Corporation (NYSE:HIH), a lodging real estate investment trust, or REIT, announced today the signing of a definitive agreement to acquire the 202-room Courtyard Denver Airport hotel. The purchase price for the hotel is $17.25 million, or approximately $85,400 per room. The company expects to close on the hotel within the next 30 days. James L. Francis, Highlands President and CEO, stated, We are very exc...
Growing Number of Companies Drop Travel Agencies, Switching to Consumer Travel Web Sites / Aug 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Todd Pack, The Orlando Sentinel, Fla.Knight Ridder/Tribune Business News Aug. 5, 2004 - Employees of Ace Hardware take about 600 business trips in an average month, and until just recently, every one of them was booked through a conventional travel agency, staffed nine hours a day, Monday through Friday. But a couple years ago, Ace began to notice that employees were looking up fares on the Internet and then asking the agents to book specific flights. So this month, Ace joined the growing number of companies that allow employees to book their trips online. Ace dropped its travel agenc...
Influencing the Consumer to Book Business through Your Commitment to Quality / Aug 2004
March 31, 2004
Hotel Online Special Report Influencing the Consumer to Book Business through Your Commitment to Quality August, 2004 - Many Hospitality Operators are resistant to change. How frequently have you heard, We are who we are. Why have someone tell us what we already know? There is a tendency to be overprotective about ones perception of their business. But, to be successful, the Hospitality Professional must move from the me to the them the Guest, the Visitor, the Customer the Ultimate Consumer, who is most interested in what is in it for them. One means to elevate your Business ...
Value-adds, a Term for Freebies, Part of the Mix for South Florida Hotels Attempting to Regain Competitive Edge / August 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Douglas Hanks III, The Miami HeraldKnight Ridder/Tribune Business News Aug. 16, 2004 - Lemon Danishes never mattered at the Cavalier Hotel. Then terrorists attacked the World Trade Center and Pentagon on Sept. 11, 2001, tourism dried up in South Florida, and hotels like the Cavalier found their business plans upended. The attacks and the economic fallout that followed prompted a sharp drop-off in European visitors, a key component of South Florida's $17 billion tourism industry. The loss hit particularly hard at the Cavalier, where European tour operators used to buy up about one of e...
Casino Executives Still Out-Earn Hotel Colleagues As Gap Widens Further / Keith Kefgen / August 2004
March 31, 2004
Hotel Online Special Report Casino Executives Still Out-Earn Hotel Colleagues As Gap Widens Further By Keith Kefgen, August 2004 It appears that the gap between casino and hotel pay continues to widen for senior executives. We recently updated the HCE Hospitality Compensation Exchange© survey and found that on average, casino executives received cash compensation that was nearly double that of hotel executives. We compared the positions of general manager, head of human resources, head of sales and marketing and head of food and beverage. The comparison included hotels with more than six hundred rooms an...
The Power of Breakfast / Hotel Common Sense / John Hogan, MBA CHA MHS / Aug 2004
March 31, 2004
Hotel Online Special Report Hotel Common Sense . The Power of Breakfast by John Hogan, MBA CHA MHS, August 2004 . Excellence is to do common things in an uncommon way. Booker T. Washington Founder, Tuskegee University The term "power breakfast" was a very popular term in the late 1980s and through the 1990s. It was frequently used to describe all the "deals" that sophisticated and influential people were able to close business agreements in previously under-utilized hours. It makes sense that a hotel, as a combination of a product and a service, is easier to sell in a face-to-face situation. The be...
Now is the Time for independent Hoteliers to Exploit the Changing Market and Maximize their Advantage Over the Global Chains; Hotel Market Embracing
March 31, 2004
Hotel Online Special Report Now is the Time for independent Hoteliers to Exploit the Changing Market and Maximize their Advantage Over the Global Chains; Hotel Market Embracing Individuality New Terms Such as Clustomer and Amenity Creep Discussed LONDON, August 2004 - Four keynote speakers set out the challenges and opportunities facing the independent hotel sector in a debate on the spirit of independence that concluded the first ever Independent Hotel Forum (IHF) organized by The Independent Hotel Corporation (IndeCorp). IndeCorp provides business systems and sales and marketing support to mo...
The Chehalis Tribe Building 70 room Hotel on the Grounds of the Lucky Eagle Casino, Rochester, Washington / August 2004
March 31, 2004
Hotel Online Special Report The Chehalis Tribe Building 70 room Hotel on the Grounds of the Lucky Eagle Casino, Rochester, Washington ROCHESTER, Wash., Aug. 19, 2004 - The Chehalis Tribe broke ground this week on an impressive 70 room and suite hotel on the grounds of the Lucky Eagle Casino, tribal leaders announced today. Scheduled to open in March 2005, the hotel is designed to augment the facilities of the existing 65,000 square foot casino opened in 1995, and to allow the Chehalis Tribes to continue to attract customers from surrounding communities. "The new Lucky Eagle Casino Hotel is the latest ...
Johnson & Wales New $112 million Charlotte Campus Will Have First Year Enrollment of 1,200 / August 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Kathleen Purvis, The Charlotte Observer, N.C.Knight Ridder/Tribune Business News Aug. 23, 2004 - Trade Street won't eclipse Paris as the epicenter of the culinary world. Four-star tables will not sprout like toadstools overnight. But when Johnson & Wales University's Charlotte campus finally welcomes its first students Sept. 6, a change will begin that will reverberate through the city. "On a scale of 1 to 10, excitement is at a 10," says Jim Palermo. "And it's legitimate." As chairman of Center City Partners, Palermo helped recruit the university in 2002. Now he's on its staff, as "exec...
Upscale Restaurant Chain Institutes Cell Phone, Baseball Cap Etiquette Code / August 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Karen Robinson-Jacobs, The Dallas Morning NewsKnight Ridder/Tribune Business News Aug. 7, 2004 - Houston's, a 27-year-old upper-end, casual dining chain, is just the kind of place you might visit for a sit-down meal after shopping or for a more special occasion. But it's not the kind of place you'd want to visit or be allowed to visit if you're a man wearing a tank top. Or a man wearing a hat ... or even a small boy wearing a baseball cap. Or, in some cases, anyone wearing cut-off shorts. Or anyone talking on a cellphone. For reasons company officials decline to explain, Houston's h...
March 31, 2004
Hotel Online Special Report Summit Hotels & Resorts Names Mexicos Ceiba del Mar Hotel & Spa as its Hotel of the Year 2004 LONDON - August 18, 2004 - Summit Hotels & Resorts has named Mexicos Ceiba del Mar Hotel & Spa as its Hotel of the Year 2004. Acclaimed for its unique location, extensive facilities and outstanding customer service, Ceiba del Mar Hotel & Spa won top honors out of the more than 130 properties in the Summit brand. All Summit properties undergo annual stringent independent third-party inspections through its QXL Quality Assurance Program, which reviews more than 1,800 criteria...
Raffles International Opens Raffles Canouan Island, an Ultra-luxury Resort in Grenadines, W.I. / August 2004
March 31, 2004
Hotel Online Special Report Raffles International Opens Raffles Canouan Island, an Ultra-luxury Resort in Grenadines, W.I. SINGAPORE, 12 August 2004 Raffles International opens its first resort in the heart of the Caribbean today. Raffles Resort Canouan Island (formerly The Carenage Bay Club), located in The Grenadines, a hundred miles (161 kilometres) west of Barbados, is the perfect hideaway for a serious indulgent, romantic holiday. Unspoiled and virtually undiscovered, Canouan Island is one of the most up and coming luxury destinations. The three square-mile island is surrounded by small bays and coves, secl...
March 31, 2004
Hotel Online Special Report June Results Are In And....... Were Back! CANADIAN LODGING OUTLOOK June 2004 Year-to-Date The Canadian Lodging Outlook is a joint monthly publication of Smith Travel Research and HVS International, Vancouver and Toronto, Canada . By: Betsy MacDonald, MAI, AACI, RIBC - HVS International - Canada If the results for the month of June are any indication, we are back on track. Downtown Toronto saw a 39% increase in rooms demand and a 55% increase in RevPAR. Occupancy during the month of June was 75.1% at a $165.04 average room rate. The Alberta Mountain Region reported an increase in d...
Jim Callaghan Named Regional Vice President of Hotel Operations, CSM Lodging / August 2004
March 31, 2004
Hotel Online Special Report Jim Callaghan Named Regional Vice President of Hotel Operations, CSM Lodging MINNEAPOLIS, Aug. 16, 2004 - CSM Corporation, a diversified real estate development and acquisition company, announces today that Jim Callaghan has joined CSM Lodging as Regional Vice President of Hotel Operations - Eastern Region, effective immediately. Previously, Callaghan served as General Manager of Radisson's flagship property, the Radisson Plaza Hotel in downtown Minneapolis, with additional responsibilities for Minnesuing Acres, an executive retreat owned by Carlson Companies, a position he he...
Cathy Hsu and Denny Rutherford to Serve at Collins School of Hospitality Management at Cal Poly Pomona As Endowed Chairs / August 2004
March 31, 2004
Hotel Online News for the Hospitality ExecutiveBy Lisa B. McPheron, Inland Valley Daily Bulletin, Calif.Knight Ridder/Tribune Business News Aug. 20, 2004 - POMONA, Calif. -- Two hospitality specialists will lend their expertise to the Collins School of Hospitality Management at Cal Poly Pomona as the program's first endowed chairs. Cathy Hsu, who is a professor and the graduate programs director in the School of Hotel and Tourism Management at the Hong Kong Polytechnic University, will serve as an advisor to Cal Poly faculty members. Her expertise is in the economic and social impacts of casino gaming, tourism, hospitality marketing,...
Shangri-La Hotels and Resorts Now Managing the Rebranded Shangri-La Hotel, The Marina, Cairns, Formerly the Radisson Plaza at the Pier / Aug 2004
March 31, 2004
Hotel Online Special Report Shangri-La Hotels and Resorts Now Managing the Rebranded Shangri-La Hotel, The Marina, Cairns, Formerly the Radisson Plaza at the Pier Cairns, Australia, August 4, 2004 - Shangri-La Hotels and Resorts, Asia Pacific's leading luxury hotel group, announces today the management takeover and re-branding of Shangri-La Hotel, The Marina, Cairns, formerly the Radisson Plaza at the Pier, in north Queensland. The 256-room five-star hotel is currently undergoing extensive refurbishment, costing more than A$25 million (about US$17.6 million), that will be completed by January 2005. Improvements ...
