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Designing For Optimum Global Ratings / Cheryl Griggs / June 2004
February 28, 2004
Hotel Online Special Report Designing For Optimum Global Ratings E-mail: info@optimumrating.com June 15, 2004 - How do hotels and resorts keep up with the ever-evolving, constantly growing expectations of today's globe trotters? It seems as though resorts and boutique hotel companies are in a perpetual struggle to 'one up' the latest marketing fad in order to grasp the attention of the traveling public. They all want their own unique and unforgettable identity. If it's not welcoming pets, it's giving a pet for the guests to call their own while visiting the property. If it's not pampering the guest with 24 hour...
Delaware North Companies Opens The 109 room Lodge & Conference Center at Geneva State Park, Ohio; Owned by Ashtabula County and the State of Ohio, Fir
February 28, 2004
Hotel Online Special Report Delaware North Companies Opens the 109 room Lodge & Conference Center at Geneva State Park, Ohio; . Owned by Ashtabula County and the State of Ohio, First Ohio State Park Lodge Built in 13 Years GENEVA-ON-THE-LAKE, Ohio (June 25, 2004) -- Festivities framed by a spectacular view of Lake Erie celebrated the opening of The Lodge & Conference Center at Geneva State Park this past May. It is the first state park lodge to be built in more than 13 years and is attracting conference and banquet reservations from throughout the region. A New Era For State Park Lodges The highest s...
Gaylord Texan Resort & Convention Center Puts Dallas, Fort Worth, Houston and Austin on Notice That It's A Player / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Melissa S. Monroe, San Antonio Express-NewsKnight Ridder/Tribune Business News June 14, 2004 - In the cutthroat convention business, cities want (or need) a 1,500-room headquarters hotel, a convention space totaling many thousands of square feet and ample entertainment for conventioneers. San Antonio, Dallas, Houston and Austin have the hotels, convention space and entertainment. Now, so does the North Texas town of Grapevine (population 45,000) after the spring opening of the Gaylord Texan Resort & Convention Center. The opening of the Gaylord has vaulted Grapevine into the big leagues...
Is Gambling America's National Pastime? The American Gaming Association Makes a Case for It / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Timothy Boone, The Sun Herald, Biloxi, Miss.Knight Ridder/Tribune Business News Jun. 6, 2004 - Is gambling America's national pastime? The American Gaming Association makes a pretty good case for it. Americans made nearly three times as many trips to casinos during 2003 as they did to professional baseball games (310 million trips to casinos vs. 106.5 million trips to baseball games), according to the AGA's 2004 State of the States. The association, the gambling industry's main lobbying arm, has been doing an annual survey for six years, with help from well-known political pollsters Pet...
Gloria Shirk Named Director of Sales and Marketing for the Fredericksburg Inn & Suites in Fredericksburg, Texas / June 2004
February 28, 2004
Hotel Online Special Report Gloria Shirk Named Director of Sales and Marketing for the Fredericksburg Inn & Suites in Fredericksburg, Texas Dallas, TX, June 11, 2004: Hospitality Management Corporation (HMC) is pleased to announce that Gloria Shirk has been named as the Director of Sales and Marketing for the Fredericksburg Inn & Suites in Fredericksburg, TX. In her new role, Shirk will be responsible for leading the sales, marketing, revenue merchandising and catering teams to achieve overall business goals. In addition, she will focus on establishing the property as the destination of choice in the Fr...
Florida Officials Looking at Truth in Menu Issues Related to "Fresh catch" or "Catch of the day" / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Valerie Nienberg, The News Herald, Panama City, Fla.Knight Ridder/Tribune Business News May 30, 2004 - PANAMA CITY, Fla. -- Catching fresh fish in local restaurants sometimes can be harder than reeling it in off the dock. And even though it looks like the advertised "catch of the day" and tastes like it, too, the fish served could be something else, representatives of the local seafood industry said Friday. An investigation this week into a possible food-borne illness at Uncle Ernie's restaurant in St. Andrews revealed that the dish in question was Icelandic pollock, a member of the c...
February 28, 2004
Hotel Online Special Report Identity Problem for Some of the Hotel Industrys Biggest Frequent Guest Programs: Members Cannot Correctly Identify all the Hotel Brands Within Somerset, NJ, June 24, 2004 - Results from Phoenix Marketing Internationals recently released Hotel SCORESTM study discovered some surprising results for some of the hospitality industrys biggest name frequent guest programs. Very few members of these programs can correctly identify all the hotel brands that participate in these programs. Most dramatically, no member of the Hilton HHonors, Radisson Gold Rewards or the Starwood Preferred Gues...
Foxwoods, the World's Largest Casino, Expanding Again / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Scott Mayerowitz, Providence Journal, R.I.Knight Ridder/Tribune Business News Jun. 8, 2004 - Foxwoods, the world's largest casino, is getting even bigger. As Rhode Island lawmakers consider allowing a casino here, Foxwoods, in nearby Connecticut, is pumping $300 million into a renovation and expansion project: adding slot machines, restaurants, retail stores and thousands of extra parking spaces to its sprawling complex. But what effect -- if any -- the expansion will have on the $600-million casino proposed by Harrah's Entertainment and the Narragansett Indians is unclear. Foxwoods' e...
Four Vendors Demonstrate Live, Fully Automated Supply System to Distribution Channel Integration at HITEC / June 2004
February 28, 2004
Hotel Online Special Report Four Vendors Demonstrate Live, Fully Automated Supply System to Distribution Channel Integration at HITEC . Real-time bookings, automated PMS confirmation and distribution channel updates happen before your eyes. Dallas, TX (June 23, 2004) - At booth 113 at HITEC this year, you can see a much talked about multi-vendor demonstration in which a hotel property management system is fully integrated to a web-based booking engine and GDS representation company. Attendees can book a room at the Blue Square Studios booth on their Hotel Site Toolkit reservation engine in booth 115, then walk next...
Four Seasons Opens the 242-room Four Seasons Resort in Whistler, B.C. / June 2004
February 28, 2004
Hotel Online Special Report Four Seasons Opens the 242-room Four Seasons Resort in Whistler, B.C. TORONTO, June 28, 2004 - Today, Four Seasons Hotels and Resorts opened its first mountain resort in Canada, at the base of Blackcomb Mountain in Whistler, British Columbia, site of the 2010 Olympic Winter Games. The new 242-room retreat is located in the heart of the largest ski area in North America, just minutes from the slopes, year-round outdoor adventures, fine dining, shopping and nightlife. "Couples, families and business travellers can now experience the service, comfort and luxury of a Four Sea...
Richard Kessler Holds Topping Out Ceremony for The 126-room Mansion on Forsyth Park, Savannah, Georgia / June 2004
February 28, 2004
Hotel Online Special Report Richard Kessler Holds Topping Out Ceremony for The 126-room Mansion on Forsyth Park, Savannah, Georgia Savannah, GA (May 28, 2004) The chic and luxurious, 126-room Mansion on Forsyth Park, a Kessler Collection Property, held a Topping Out Ceremony, today on the construction site of the multi-million dollar luxury hotel located in the historic district across the street from Forsyth Park. Over 200 people attended the event along with several City Of Savannah Officials, Richard C. Kessler, Owner of the Mansion on Forsyth Park and top executives from PCL Construction, the g...
Stout Properties Decides to Test the Waters, Puts the 289 room Holiday Inn Bordeaux, Fayetteville, North Caroline Up for Sell / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Al Greenwood, The Fayetteville Observer, N.C.Knight Ridder/Tribune Business News June 25, 2004 - The Holiday Inn Bordeaux, Fayetteville's largest hotel, is going up for sale next week, following a trend that has led to the sale of six hotels in the area in a little over a year. For nearly three years, hotels in Fayetteville have been filled with reservists. That has driven up room rates and occupancy rates. In 2003, the occupancy rate of the Holiday Inn Bordeaux was 88 percent while the national average was 59 percent. That kind of performance has attracted buyers. In March, Stout Pro...
Day Hospitality Group Rebrands Fairfield Inn-Kennesaw to Fairfield Inn and Suites by Marriott Kennesaw / June 2004
February 28, 2004
Hotel Online Special Report Day Hospitality Group Rebrands Fairfield Inn-Kennesaw to Fairfield Inn and Suites by MarriottKennesaw ATLANTA (June 8, 2004) - Day Hospitality Group (DHG) held a Grand Re-Opening and Ribbon Cutting ceremony recently for the Fairfield Inn and Suites by MarriottKennesaw. Built as a Fairfield Inn eight years ago, the hotel recently opened 8 suites and officially converted to the newest brand in the Marriott family of hotels. Owned and operated by Atlanta-based Day Hospitality Group, the three-story, 86-room hotel is located at 3425 Busbee Drive, Kennesaw, Georgia. Brooke Erlacher Sta...
February 28, 2004
Hotel Online Special Report Farooq M. Rehmatwala, Area Vice President and GM of the Hilton Miami Airport Named the 2004 South Florida Tourism Professional of the Year MIAMI, FL June 2004. -- Farooq M. Rehmatwala, Area Vice President, Southeast, Hilton Hotels Corporation and General Manager of the Hilton Miami Airport was honored as the 2004 South Florida Tourism Professional of the Year by the Academy of Travel & Tourism at the fourteenth annual awards dinner held on May 13, 2004 in Miami, Florida. The award is presented annually to the person, selected by a panel of judges, who has made significant contrib...
Leading Hotel Chains and Online Intermediaries to Debate Revenue Management and Pricing Strategies / June 2004
February 28, 2004
Hotel Online Special Report Leading Hotel Chains and Online Intermediaries to Debate Revenue Management and Pricing Strategies June 7, 2004 - On June 16-17 pricing and revenue management executives from all sectors of the travel industry will gather in Las Vegas for EyeforTravels second annual Revenue Management and Pricing in Travel conference. This years event sees a particularly strong focus on the hospitality industry. In a series of presentations and roundtable discussion, hospitality revenue management experts from companies such as Hilton, Best Western, Sol Melia and Harrahs Entertainment will be looking a...
Hotel Costs for Health Coverage, Utilities and Property Insurance Putting Damper on 2004 Rebound / June 2004
February 28, 2004
Hotel Online News for the Hospitality ExecutiveBy Kyle Stock, The Post and Courier, Charleston, S.C.Knight Ridder/Tribune Business News June 14, 2004 - Like other parts of the economy, the hotel industry is starting to see its first significant rebound since the Sept. 11 attacks. But the costs of employee health care, property insurance and utilities are rising, squeezing newfound profits and, in some cases, outpacing revenue growth. "It is kind of taking away from the party," said Brian Lund, a hotel analyst for Chicago market research firm Morningstar Inc. "While things are getting better generally, they are not universally." Hotel...
February 28, 2004
Hotel Online Special Report Produced By Hoteliers For Hoteliers, Essentials Of Hotel Ownership Conference Hailed By All Who Attend Lodging veterans Morris Lasky, Steve Belmonte and John Cauvin receive rave reviews for their back-to-basics refresher course on hotel management CHICAGO June 21, 2004 Theres a lot to be said for experience, said Sumner Baye, President and Partner of the Hotel Network, a New York-based consultancy specializing in hotel development, finance, management and operations. When you are called upon as an equity partner to do as many hotel deals as I do, you need to be kept up-to-...
Encore Enterprises Acquires the Ramada Ltd. in Grapevine, Texas; Will Convert to a Fairfield Inn and Suites Following $700,000 Renovation / June 2004
February 28, 2004
Hotel Online Special Report Encore Enterprises Acquires the Ramada Ltd. in Grapevine, Texas; Will Convert to a Fairfield Inn and Suites Following $700,000 Renovation Gulfport, Mississippi May 21, 2004 - Encore Enterprises, Inc., one of Marriott Internationals Franchisees, has increased its portfolio to 18 hotels across eight Southeastern States. Encore Enterprises purchased the Ramada Ltd. in Grapevine, Texas at DFW Airport and is converting the 80 room hotel into a Fairfield Inn and Suites by Marriott. This is the 4th acquisition for Encore, and the 5th hotel they have purchased within the last six months. ...
Have You Hugged Your Travel Website Market Manager Today? / June 2004
February 28, 2004
Have You Hugged Your Travel Website Market Manager Today? Introduction With the advent of online travel, many hoteliers have become complacent with how they manage their relationship with online travel websites. The most common misconception is that once you are live with a site, you do not have to worry about HOW to drive in business from that site. Nothing could be further from the truth. Contracting with a website is just the first step in generating business. One of the most important parts of this process is achieving a key placement position on the site. Why is key placement highly desirable? Look at a...
February 28, 2004
Meet The Gold Standard to Manage ALL Online Travel Websites EZ Yield.com, Inc Booth # 312 at HITEC June 22-24 2004 Dallas Texas Problem 1: Effective Yield Management of Internet Wholesalers worldwide has been a daunting, time consuming, and frustrating task. SOLUTION: EZ YIELD.com provides the hotelier the ability to simultaneously update rates, allotments, and inventory restrictions on all of their Internet Wholesalers in a 100% impartial and effective manner. Problem 2: Hotels need to be competitively positioned on Internet Wholesalers. Many hoteliers complain when dealing with 5, 10, 20, 30 or more trave...
CHIP Hospitality Manages Online Travel Distribution Channels with EZ Yield / June 2004
February 28, 2004
CHIP Hospitality Manages Online Travel Distribution Channels with EZ Yield Orlando, Fla., June 1, 2004 CHIP Hospitality, one of Canada's and Washington State's leading hotel management companies, has found a way to finally harness the power of the multiple travel websites they partner with by using the web-based EZ Yield system for their hotels. Select hotel properties within the CHIP Hospitality family are now able to manage their websites in real time, at one time and in parity. EZ Yield.com is an easy-to-use, technologically advanced, web-based application for hotel revenue management. Co-founders Edward St, Ong...
February 28, 2004
Millennium Hotels & Resorts USA Announce Rollout of EzRMS Product Suite throughout North America New York 17th June 2004: Millennium Hotels & Resorts USA announced today a plan to rollout the EzRMS Internet Product Suite, following a successful pilot period at the 201 Room Millennium Bostonian Hotel. Steve Baker, SVP Sales and Marketing, Millennium Hotels & Resorts (USA), Inc. is delighted with the results already seen at the Boston property: "Having implemented this dynamic solution at the Bostonian only 3 months ago we have already seen huge results and impact to our bottom line profits we are now keen ...
Elliot Mills Named Director of Operations for the Outrigger Reef on the Beach, Honolulu / June 2004
February 28, 2004
Hotel Online Special Report Elliot Mills Named Director of Operations for the Outrigger Reef on the Beach, Honolulu HONOLULU, OAHU, HAWAII USA - May 28, 2004 - Kimberly Agas, Vice President Operations, Outrigger Waikiki Beachfront Division, is pleased to announce that Elliot Mills has joined the Outrigger Reef on the Beach as Director of Operations. In his position, Mills is responsible for all areas of the hotel's day-to-day management and operations of the 858-room beachfront hotel, including front office administration, housekeeping, engineering and guest services. Mills joins Outrigger with over 15 years of ...
Towne Park Ltd. Chooses Educational Institute for Training, Certification / June 2004
February 28, 2004
Hotel Online Special Report Towne Park Ltd. Chooses Educational Institute for Training, Certification ORLANDO, Fla., June 2004-The Educational Institute of the American Hotel & Lodging Association is helping Towne Park Ltd. to fulfill its mission to provide hotels with "the very best people-guaranteed" by providing targeted training programs and professional certification for the company's line-level staff and managers. Employees of Towne Park, the nation's leading provider of contracted hospitality services and parking systems, complete the Educational Institute's Hospitality Skills Certification for Valet Attendants a...
