GolfHero Partners with EZLinks Golf, Inc. / January 2004

January 30, 2004

Hotel Online  Special Report GolfHero Partners with EZLinks Golf, Inc. scottsdale, arizona – January 22, 2004 - As an online travel portal that places a strong emphasis in creating innovative technology solutions for the golf travel industry, GolfHero has entered into a distribution partnership with EZLinks Golf, Inc.  “We are very excited about this partnership with one of the golf industry’s premier tee time central reservation systems (CRS). This partnership will enable us to provide an efficient, simple solution to planning a golf vacation online,” said Roy Staten, Executive Vice President for  GolfHero. “We ar...

GolfHero Goes Live at the New Raven at Verrado / January 2004

January 30, 2004

Hotel Online  Special Report GolfHero Goes Live at the New Raven at Verrado on-line golf vacation packages with cutting edge technology January 19, 2004 - Scottsdale, Arizona – As an online travel portal that places a strong emphasis in creating innovative technology solutions for the golf travel industry, GolfHero has launched a partnership with Intrawest Golf Management. The newest of the Raven courses, The Raven at Verrado is now offering a real-time, online golf vacation solution. http://www.ravenatverrado.com “We are excited to be working with Intrawest Golf to provide an efficient, simple solution to plannin...

January 30, 2004

Hotel Online  Special Report The Fairmont San Francisco Embraces Technology, Goes Paperless and Enhances Concierge Operations With GoConcierge.net’s Web-based Solution LOS ANGELES — January 29, 2004 — At The Fairmont San Francisco — the City by the Bay’s hotel of choice for heads of state and celebrities — concierges have gone paperless, improved guest satisfaction and become much more efficient in one fell swoop. How? By implementing GoConcierge, a Web-based task-tracking and database solution developed by Los Angeles-based GoConcierge.net.  For years, concierges and bell captains at  used manual logbooks to tra...

January 30, 2004

Hotel Online Special Report Global Update: Who’s Where and Doing What January 2004 Heads Above the Rest The Newsletter of The Boutique Search Firm The Americas John Arnett has returned to the Kor Group as President, Hotel Division after a three-month hiatus. The Odyssey Club, which he had joined as Chief Operating Officer, was sold to Exclusive Resorts, a former competitor. Arnett had been the Chief Operating Officer of the Kor Group from May 2002 until September 2003. He had previously been a Vice President of Hotel Operations for San Francisco’s Kimpton Hotels and Restaurants. Charly Assaly is now the Direc...

George Markantonis Named Chief Executive Officer of Kerzner's Atlantis, The Palm, Dubai / January 2004

January 30, 2004

Hotel Online  Special Report  George Markantonis Named Chief Executive Officer of Kerzner's Atlantis, The Palm, Dubai PARADISE ISLAND, The Bahamas - Jan. 26, 2004 -- Kerzner International Limited (NYSE:KZL) today announced the appointment of veteran hospitality executive George Markantonis to the position of Chief Executive Officer of Atlantis, The Palm, Dubai, the planned destination resort and vast water-theme park, which is expected to extend the Atlantis brand into one of the fastest growing tourist destinations in the world. The first phase of Atlantis, The Palm is an estimated $650 million development p...

UK Hotel Developer Forte Loses Fortune, then Bounces Back with New Chain

January 30, 2004

Hotel Online  News for the Hospitality Executive By Stella Shamoon, Financial Mail on Sunday, London Knight Ridder/Tribune Business News Jan. 11--Sir Rocco Forte shares the unfortunate fate of fellow tycoon Gerald Ratner -- he is better known for the one big mistake of his career than his many successes. Forte was famously on a grouse shoot in 1996 when Gerry Robinson's Granada group sprang out of the long grass and caught him badly unprepared with a hostile bid for his ...

The Fontainebleau, One of the Great Success Stories of Miami's Hotel Industry, Adding New Towers Financed as Condominium Projects / January 2004

January 30, 2004

Hotel Online News for the Hospitality Executive The Fontainebleau, One of the Great Success Stories of Miami's Hotel Industry, Adding New Towers Financed as Condominium Projects By Douglas Hanks III, The Miami Herald Knight Ridder/Tribune Business News  Jan. 29, 2004 - The landmark Fontainebleau Hilton Resort in Miami Beach is ready to build a second luxury tower in an effort to upgrade its iconic but aging resort.  Once the winter getaway of such stars as Bob Hope and Elvis Presley, the Fontainebleau has seen its cachet eclipsed by more fashionable South Beach hotels.  About 60 percent of its business comes from busi...

January 30, 2004

Hotel Online  Special Report Don’t Compromise Your Goals In 2004; Five New Year’s Resolutions You Will Want To Keep By Neil Salerno – January 2004 At this time of year, many people make resolutions to do everything from beginning new fitness programs to dieting and committing to wellness regimens. These are all good resolutions, but it’s also a perfect time to re-commit to exceeding those budget numbers you submitted a few months ago.  In my coaching programs, I continually emphasize that people perform their best when they are appropriately challenged. Too much stretch causes stress, too little produce...

FastBooking Hotels Looking Forward To Increasing Bookings In 2004 / January 2004

January 30, 2004

Hotel Online  Special Report   FastBooking Hotels Looking Forward To Increasing Bookings In 2004 Experts say hotels using this Internet Booking Engine have the power to personally manage inventory, optimize rates and improve yield, thereby reducing or eliminating the need to work with third-party intermediaries and increasing average daily rates and RevPAR . NEW YORK — (January 6, 2004) FastBooking has been receiving rave reviews from its more than 2,000 global hotel customers and e-distribution experts regarding the system’s flexibility and functionality. The Internet booking engine enables hoteliers to directly ...

Farm-raised Salmon Health Warnings; Report Suggests Consumers Eat Only One Serving of Farm-raised Salmon a Month versus Six to EightServings of Wild S

January 30, 2004

Hotel Online News for the Hospitality Executive Farm-raised Salmon Health Warnings; . Report Suggests Consumers Eat Only One Serving of Farm-raised Salmon a Month versus Six to Eight Servings of Wild Salmon By Doug Fraser, Cape Cod Times, Hyannis, Mass. Knight Ridder/Tribune Business News  Jan. 23, 2004 - Salmon is the third most popular fish in the United States, ranking behind shrimp and canned tuna.  The increased consumption is primarily due to farm-raised fish. Specially bred salmon are grown to market size in floating pens in bays in Maine, Washington state and Oregon. Eighty percent of all salmon consumed in th...

Frederick Maclean Appointed Executive Assistant Manager, The Radisson Plaza Resort Tahiti / January 2004

January 30, 2004

Hotel Online  Special Report Frederick Maclean Appointed Executive Assistant Manager, The Radisson Plaza Resort Tahiti PAPEETE, TAHITI – January 5, 2004 – The Radisson Plaza Resort Tahiti, set to open in June 2004, announces the appointment of Frederick Maclean as executive assistant manager. Reporting directly to general manager Philippe Guitton, Maclean’s immediate responsibilities include sourcing operating equipment and preparing the operating budget.  He is also responsible for establishing food and beverage standards, front office, housekeeping and security management, and overseeing the day-to-day...

Fairmont Reports Year-end 2003 Net Income of $50.7 million, Down 45.2% Compared to Prior Year; Intends to Add Two to Four Hotels in 2004 / Hotel Opera

January 30, 2004

Hotel Online  Special Report  Fairmont Reports Year-end 2003 Net Income of $50.7 million, Down 45.2% Compared to Prior Year; Intends to Add Two to Four Hotels in 2004 Hotel Operating Statistics TORONTO, Jan. 28, 2004 - Fairmont Hotels & Resorts Inc.  ("FHR" or the "Company") (TSX/NYSE: FHR) today announced its unaudited financial results for the fourth quarter and year ended December 31, 2003. All amounts are expressed in U.S. dollars. FHR expects to release its 2003 annual report in March and will hold its annual general meeting at 10:00 a.m. on April 27, 2004 at The Fairmont Royal York in Toronto. "Our f...

January 30, 2004

Groupe Lucien Barrière Proceeds with Accelerated Roll-out of EzRMS™ Throughout the Group January 21, 2004 - Following the early success of a pilot project at it’s two Cannes hotels, Groupe Lucien Barrière announced today that it will be proceeding with an accelerated roll-out of EzRMS™ throughout the group. Such was the success of the pilot that implementation dates are being brought forward and all properties will be fully operational by March 2004. Mr. Christian Meunier, Executive Vice President Hotels of Lucien Barrière, states “Last year we carried out a rigorous evaluation of the available RM solutions, and ou...

Hospitality Heavyweights Debate Groundbreaking Sales and Marketing Strategies / January 2004

January 30, 2004

Hotel Online  Special Report Hospitality Heavyweights Debate Groundbreaking Sales and Marketing Strategies EyeforTravel’s Sales and Marketing in the Travel Industry – Strategies to Increase Sales Conference and Expo, is taking place on March 16-17th 2004 in Los Angeles.   January 21, 2004 - Top hospitality executives will be speaking on a number of issues related to sales and marketing in the hotel industry. Taking a fresh look at the concept of brand, Ric Leutwyler, VP of E-Commerce & Field Marketing at Best Western International will be addressing how to adapt and maintain brand consistency across multiple dist...

E-site Marketing Partners with Major Hospitality Companies in 2003 / January 2004

January 30, 2004

Hotel Online Special Report     E-site Marketing Partners with Major Hospitality Companies in 2003 Washington, D.C. (January 13, 2004) -- E-site Marketing, L.L.C. experienced significant growth in 2003 with a 50% increase in clients compared to 2002. The company also doubled revenue and grew their employee base by 40% during the same period. “You might find our growth surprising, when you consider the challenges the travel industry has encountered the last few years,” Felix Laboy, E-site Marketing president and CEO said. “But with hospitality marketers looking harder than ever for greater returns on every marketin...

Encore Enterprises, Inc. Acquires Four Marriott Hotels from Musselman Hotels, Inc.

January 30, 2004

Hotel Online  News for the Hospitality Executive GULFPORT, Miss./EWORLDWIRE/Jan. 15, 2004 --- Encore Enterprises, Inc., a developer and owner of hotels and commercial real estate is pleased to announce the acquisition of four Marriott hotels from Musselman Hotels, Inc. The acquisition expands Encore's growth in the hotel industry to 17 hotels under leading brand names such as Fairfield Inn by Marriott, Fairfield Inn & Suites by Marriott, Towneplace Suites by Marriott, and Courtyard by Marriott. This acquisition has helped in posi...

January 30, 2004

Orlando’s Largest Independent Hotel Company Finds Rate Parity is Now EZ Orlando, Fla., January 1 , 2004 —  After successfully testing EZ Yield.com, Rosen Hotels & Resorts, Inc. has designated EZ Yield.com an exclusive vendor and installed EZ’s software in all of its hotels, currently comprising 4,884 rooms (soon to be 6334 rooms) in the highly competitive Orlando Market.  EZ Yield features the ability to update up multiple Internet wholesale sites in one action, automatically calculates net and sell rates and provides views of current rates and inventory on contracted Web sites.  These exclusive features have made EZ...

TravelCLICK Names Mandarin Oriental Hyde Park, London E-Marketer of the Year / January 2004

January 30, 2004

Hotel Online  Special Report TravelCLICK Names Mandarin Oriental Hyde Park, London "E-Marketer of the Year" Additional Four Category Winners Honored Chicago, IL (January 26, 2004) - With electronic distribution of hotel room nights approaching $21 billion in annual worldwide revenues, TravelCLICK and the Hospitality Sales and Marketing Association International (HSMAI) honored excellence in electronic marketing at the HSMAI Travel Awards Gala in New York. TravelCLICK presented the third annual HSMAI/TravelCLICK E-Marketer of the Year award to Mandarin Oriental Hyde Park, London at tonight's dinner. Mary Ellen D...

January 30, 2004

Hotel Online  Special Report  “Trees,” the Theme for Doubletree Advertising Campaign BEVERLY HILLS, Calif., January 13, 2004 . Doubletree Hotels today announced the launch of a new, nationwide print advertising campaign designed to strengthen and showcase the brand’s identity by virtually bringing its name and logo to life. “Trees,” the theme for the new campaign, was developed in conjunction with Irvine, Calif.-based Foote Cone & Belding. The long-term strategy of the initial four-ad series aims to simultaneously distinguish the Doubletree experience from other hotel brands and strike an emotional cor...

We're Not In Kansas Anymore; Differentiating your hotel through technology / Mark Haley / January 2004

January 30, 2004

Hotel Online Special Report We're Not In Kansas Anymore  Differentiating your hotel through technology Mark Haley is a regular contributor to Hospitality Upgrade magazine.To view more articles covering technology for the hospitality industry please visit the Hospitality Upgrade Web site or to request a free publication please call (678) 802-5303 or e-mail by Mark Haley, January 2004 Sometimes, you simply know that you have arrived somewhere different, somewhere unique, just like Dorothy did when the tornado dropped her off on the Wicked Witch.Many hotels and hotel companies strive for this sense of dif...

#2 Ranked Management Firm Projects 100% Growth in Next 5 Years; Leverages Data to Multiply Loyal Guests and Please Investors / January 2004

January 30, 2004

#2 Ranked Management Firm Projects 100% Growth in Next 5 Years; Leverages Data to Multiply Loyal Guests and Please Investors Destination Hotels & Resorts Uses Data Collection Tools to Enable Its 25 Hotels to Partner, Share Repeat Business January 2004 - Destination Hotels & Resorts (DH&R) was recently ranked the second highest revenue producing hotel company in Hotel Business magazine’s “2003 Top 100 Management Companies” survey.  With 25 hotels under management and gross annual revenues of $557 million, DH&R also placed first in the same survey for the highest average daily rate.  Performance like this makes the com...

Patience, It May Take Until 2006 Before Hotel Performance Levels Seen in 2000 Are Matched Again / Deloitte / January 2004

January 30, 2004

Hotel Online  Special Report  Patience, It May Take Until 2006 Before Hotel Performance Levels Seen in 2000 Are Matched Again / Deloitte 2003 hotel data suggests that a recovery in the global hotel industry may be starting LOS ANGELES – January 19, 2004 - Today at the Americas Lodging Investment Summit (ALIS) Deloitte and Smith Travel Research shared the platform to reveal year-end performance data for the global hotel industry. US data was presented by Randy Smith, CEO of Smith Travel Research, whilst international data was presented by Marvin Rust, partner for HotelBenchmark at Deloitte.  The data...

European Hotel Industry Year-End 2003 Results; Only Four Markets Witnessed RevPAR Growth / Deloitte / January 2004

January 30, 2004

Hotel Online  Special Report  European Hotel Industry Year-End 2003 Results;  Only Four Markets Witnessed RevPAR Growth / Deloitte 23 January 2004 - Today at the 2004 European Hotel Managers Association’s 31st General Meeting in Athens, the HotelBenchmark Team at Deloitte announced year-end 2003 results, which reinforced the view that the year 2003 has certainly been a very challenging period for the European hotel industry. As a result of continued global challenges, revenue per available room (revPAR) levels across Europe fell by 7.5% during 2003 to €67, compared to the €72 achieved in 2002. This...

Amelia Island Plantation Builds Repeat Guest Business with Datavision CRM Module / January 2004

January 30, 2004

Hotel Online  Special Report Amelia Island Plantation Builds Repeat Guest Business with Datavision CRM Module Adds Marketing Campaign software to communicate with current guests and increase revenues.  WESTON, FL — (January 6, 2004) - Datavision Technologies, a software solutions firm that specializes in data warehousing and business intelligence systems for the hospitality industry, recently developed a new CRM Marketing Module and installed it at the Amelia Island Plantation Resort. In addition to using the revenue management module at the resort, the new marketing module enables the marketing department to measu...