Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Travel Commerce Conference & Expo 2004 Scheduled for April 19-21 in New York City; Focus on Attracting Customers in Today's Multi-Channeled Trav
January 30, 2004
Hotel Online Special Report Travel Commerce Conference & Expo 2004 Scheduled for April 19-21 in New York City; Focus on Attracting Customers in Today's Multi-Channeled Travel Marketplace FAIRFIELD, CT (January 28, 2004) - The Travel Commerce Conference & Expo 2004 (TravelCom), the travel industry's defining event for marketing and distribution strategies, will be held April 19-21 at the Hilton NY, New York City. Not limiting themselves to discussions strictly about the Internet, executives from some of the most successful travel industry suppliers will discuss the critical issues involved in attracting and k...
Shangri-La Hotels Signs Management Agreement with New World (Qingdao) Estate Development Group to operate the Traders Hotel, Suzhou / February 2004...
January 30, 2004
Hotel Online Special Report Shangri-La Hotels Signs Management Agreement with New World (Qingdao) Estate Development Group to Operate the Traders Hotel, Suzhou Hong Kong, February 23, 2004 -- Reinforcing its position as the largest luxury hotel group in mainland China, Shangri-La Hotels and Resorts has signed a management agreement with the New World (Qingdao) Estate Development Group to operate the Traders Hotel, Suzhou in the Yangtze Delta in the south of the Jiangsu Province in mid-2005. The 420-room hotel will complement Shangri-La's existing 17 hotels in mainland China and its central location in...
Denver Restaurants Adding Personalization Strategy to Offset Growing Competition; Customer Data Software to the Rescue / February 2004...
January 30, 2004
Hotel Online News for the Hospitality Executive Denver Restaurants Adding Personalization Strategy to Offset Growing Competition; Customer Data Software to the Rescue By Jennifer Alsever, The Denver Post Knight Ridder/Tribune Business News Feb. 22, 2004 - Panzano restaurant manager Jennifer Olson knows all about Jack Henderson the minute he walks through the door. A computer database tells her his birthday, his wife's birthday and their anniversary. She knows he likes to eat at the chef's counter at lunch and that he's dined at the Italian restaurant more than 100 times. Panzano, in the Hotel Monaco in downtown Den...
Tourism Industry Rethinks Promotion on Security Issues Data / Sandi Cain / February 2004...
January 30, 2004
Hotel Online Special Report Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, AmsterdamParis, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Tourism Industry Rethinks Promotion on Security Issues Data By SANDI CAIN, February 2004 Forget carefree days and nights of fun: Visitors and businesses rank safety and security as key factors in planning a vacation or convention. Thats the key finding from a survey released last week by the Southern California T...
Monty D. Hundley and Stanley Tollman Built a Huge Hotel Empire in the 1980s and '90s; After a Long Trial Hundley Convicted of Fraud, Tollman Rema
January 30, 2004
Hotel Online News for the Hospitality Executive Monty D. Hundley and Stanley Tollman Built a Huge Hotel Empire in the 1980s and '90s; After a Long Trial Hundley Convicted of Fraud, Tollman Remains a Fugitive By Barry Flynn, The Orlando Sentinel, Fla. Knight Ridder/Tribune Business News Feb. 6, 2004 - --Despite serious signs of trouble along the way, partners Monty D. Hundley and Stanley Tollman built a huge hotel empire in the 1980s and '90s, including properties in Orlando and Kissimmee. Now, Tollman is a fugitive from justice and Hundley, 60, of Windermere, is a convicted felon who could face multiple sentences of ...
The Hotel Butler – Recognizing the Value Butlers Bring to the Bottom Line / Steven Ferry / February 2004...
January 30, 2004
Hotel Online Special Report The Hotel Butler - Recognizing the Value Butlers Bring to the Bottom Line by Steven Ferry, February 2004 We all know the cliché, but what was it the butler did? Sometimes in movies or board games, he was the one the police wanted to question further. In the hotel environment, the butler can be a failed experiment or a service facility that keeps high-rack occupancy rates at 100%. Where he fails, it is because he is caste in (frankly) degrading-to-the-profession roles such as bath butler, fireplace butler, technology butler, baby butler (who provides rocking chairs a...
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January 30, 2004
Hotel Online Special Report Thayer Interactive Group Announces Significant Investment in Clients Success; TIG Seeks Senior Hospitality Executives to Manage Relationship and Channel Education WASHINGTON, D.C. February 2, 2004 Thayer Interactive Group (TIG), a leading hospitality online marketing firm, announced today that it is seeking senior hospitality executives to lead and manage its client revenue-enhancement initiatives, Internet channel education, and overall service and sales development. TIG has grown significantly during the past three years as a result of proven revenue impact, leading ...
Thailand Attracts About 555,000 U.S. Visitors Yearly; Tourism Authority of Thailand Looks at Survey in Bid to Attract More Americans / February 2004..
January 30, 2004
Hotel Online News for the Hospitality Executive Thailand Attracts About 555,000 U.S. Visitors Yearly; Tourism Authority of Thailand Looks at Survey in Bid to Attract More Americans By Nondhanada Intarakomalyasut, Bangkok Post, Thailand Knight Ridder/Tribune Business News Feb. 18, 2004 - Thailand's bid to attract Americans for long-stay tourism must overcome the perception that the country is dirty, polluted and traffic-congested, according to research conducted by California State University. Based on the results of a questionnaire sent to 6,000 retirees and young high-income professionals in the US, the top concern o...
After $3 million Renovation the Former Park Plaza Hotel Reflagged as The Clarion Hotel Tampa Westshore / February 2004...
January 30, 2004
Hotel Online Special Report After $3 million Renovation the Former Park Plaza Hotel Reflagged as The Clarion Hotel Tampa Westshore TAMPA, Fla. (Feb. 26, 2004) - The 11-story Clarion Hotel Tampa Westshore, located at 5303 West Kennedy Boulevard in the heart of the Westshore district overlooking Tampa Bay, is now open. The 250-room hotel features spacious rooms and suites with king, queen and double beds and top-of-the-line features including a rooftop ballroom with views of the city of Tampa and the bay. The Clarion Hotel Tampa Westshore is owned by Van Tampa Plaza Hotel Inc. and operated by InnDeavor Development ...
Tracy L. Kundey Rejoins Northwest Lodging International as Chief Operating Officer, Part of the Reorganization of AFM's Management Division / Fe
January 30, 2004
Hotel Online Special Report Tracy L. Kundey Rejoins Northwest Lodging International as Chief Operating Officer, Part of the Reorganization of AFM's Management Division SEATTLE, WA, Feb. 19, 2004 - AFM Hospitality Corporation announced the appointment of Tracy L. Kundey, CHA as Chief Operating Officer for its management division companies, Northwest Lodging International (USA) and Northwest Lodging International (Canada). Lawrence P. Horwitz, Chairman and CEO of AFM Hospitality Corporation said "I am excited by the return of Tracy L. Kundey to head the Northwest Lodging teams; Kundey, a graduate ...
Price, Dependability and Service Keep The Hotel Group Turning to Ramesys for their Telecom Needs / February 2004...
January 30, 2004
Price, Dependability and Service Keep The Hotel Group Turning to Ramesys for their Telecom Needs February 18, 2004 - The Hotel Group (THG) is a 25-property strong hotel management and investment company based in Seattle, WA. Since their start in 1984, they have stood apart from the competition with their "hands-on, on-site" philosophy that ensures top management is personally involved in every project. Specializing in the mid- to high-end market with brands such as Hilton, Holiday Inn, Holiday Inn Express and Courtyard by Marriott, the company's predominantly west coast properties sought a new partner for voice telecommunic...
SuiteSpeed Presents Audio Interview on Proactive Support Services for Wireless HSIA / February 2004...
January 30, 2004
Hotel Online Special Report SuiteSpeed Presents Audio Interview on Proactive Support Services for Wireless HSIA Featured on Hotel-Onlines One-on-One Segment; CEO Makes Connection Between Internet Access Success and Guest Loyalty Louisville, CO (February 10, 2004) SuiteSpeed, a leading provider of wireless and wired Internet solutions for the hospitality industry, announces the availability of an online audio interview with CEO Michael Wasik. The interview focuses on the need for proactive network monitoring and support of hotel high-speed Internet service to minimize outages and ensure guest user satisfaction. ...
SuiteSpeed Announces SuiteScope Proactive Network Monitoring for Hotel Internet Access / February 2004...
January 30, 2004
Hotel Online Special Report SuiteSpeed Announces SuiteScope Proactive Network Monitoring for Hotel Internet Access -- SuiteScopes Preventive Service Improves HSIA Uptime and Reduces Guest Service Interruptions up to 50% -- Louisville, CO (February 9, 2004) SuiteSpeed, a leading provider of wireless and wired Internet solutions for the hospitality industry, today announced SuiteScope, a proactive high-speed Internet monitoring service that minimizes service outages and ensures guest user satisfaction. SuiteScope is operational in SuiteSpeed Internet installations across the U.S. SuiteScope monitors each hotel ...
Hotel Investors and Operators in London Not Dissuaded by Year over Year Declines in Performance / February 2004...
January 30, 2004
Hotel Online Special Report Hotel Investors and Operators in London Not Dissuaded by Year over Year Declines in Performance The lure of the London hotel market February 20, 2004 - For many hotel operators and investors, London remains a key strategic location. Despite widely reported difficulties in trading conditions over recent years, this has done little to dissuade both operators and investors from targeting the capital. According to VisitLondon, between January 2001 and July 2003, over 5,000 rooms were added to London hotel supply through a mixture of both new openings and renovations. A further 4,000 room...
Developers for $7.1 million, 102-room AmeriSuites in Fort Worth Obtain Six-year Tax Abatement Worth $330,000 / February 2004...
January 30, 2004
Hotel Online News for the Hospitality Executive Developers for $7.1 million, 102-room AmeriSuites in Fort Worth Obtain Six-year Tax Abatement Worth $330,000 By Anna M. Tinsley, Fort Worth Star-Telegram, Texas Knight Ridder/Tribune Business News Feb. 4, 2004 - FORT WORTH, Texas -- City leaders laid the groundwork Tuesday for a six-year tax abatement worth nearly $330,000 for developers planning a $7.1 million, 102-room western-themed AmeriSuites hotel in the heart of the historic Stockyards. The City Council approved, 7-2, creating a reinvestment zone in the Stockyards, the first step toward qualifying the project ...
Staybridge Suites Hotels Opens Hotels in New Orleans and Cranbury, NJ; The $19 million New Orleans Property is the Largest Staybridge Suites Hotel in
January 30, 2004
Hotel Online Special Report Staybridge Suites Hotels Opens Hotels in New Orleans and Cranbury, NJ; The $19 million New Orleans Property is the Largest Staybridge Suites Hotel in North America ATLANTA (Feb. 12, 2004) - InterContinental Hotels Group announced today that Staybridge Suites Hotels has opened the doors of two of its newest hotels; a seventeen-story 182-room all-suite extended stay hotel in New Orleans, La.; and a 87-room all-suite extended stay hotel in Cranbury, NJ. These hotels represent the 73rd and 74th addition to the brand's growing portfolio of extended-stay hotels. The New Orleans hotel, ...
The 94-year-old Saint Paul Hotel Receiving Multi-million Renovation / February 2004...
January 30, 2004
Hotel Online News for the Hospitality Executive The 94-year-old Saint Paul Hotel Receiving Multi-million Renovation By Sheryl Jean, Saint Paul Pioneer Press, Minn. Knight Ridder/Tribune Business News Feb. 26, 2004 - Downtown St. Paul's most venerable hotel is getting a makeover for the first time in 14 years. The interior of the 12-story Saint Paul Hotel will be completely remodeled with a multi-million-dollar price tag. The appearance of its 254 guest rooms and all of the public spaces, except for the St. Paul Grill restaurant, will change beginning this summer through early next year. The hotel will stay open du...
In Aftermath of Greenville Comfort Inn Fire that Killed Six, New South Carolina Law Proposed Mandating Sprinkler Systems by July 2007 / February 2004.
January 30, 2004
Hotel Online News for the Hospitality Executive In Aftermath of Greenville Comfort Inn Fire that Killed Six, New South Carolina Law Proposed Mandating Sprinkler Systems by July 2007 By Charles Williams, The Post and Courier, Charleston, S.C. Knight Ridder/Tribune Business News Feb. 5, 2004 - A bill introduced in the state Senate would require most of the hotels in South Carolina to install sprinkler systems by July 2007, an idea that isn't sitting too well with at least one Lowcountry hospitality company. The bill, sponsored by Sen. Verne Smith of Greer, was authored in reaction to a fire Jan. 25 at a Greenville C...
Sonesta Chooses SynXis As its Full Reservation Management and Distribution Partner / February 2004...
January 30, 2004
Hotel Online Special Report Sonesta Chooses SynXis As its Full Reservation Management and Distribution Partner - McLean, VA, and Boston, MA February 24, 2004 - SynXis Corporation, a provider of reservation management and distribution systems for the hospitality industry, announced today that Sonesta Hotels, Resorts & Nile Cruises is in the final stages of adopting the SynXis Reservation Management System for all of their 27 properties and Nile cruise ships. SynXis will provide Sonesta with a single image of inventory for its private label GDS chain codes (SO/SN), its Internet Distribution channels, and its glob...
Sol Melia Reports Net Profit of 49.1 million euros, an Increase of 260% Over 2002; RevPar in the Sol Meliá Portfolio Decreased by 1.7% Compared
January 30, 2004
Hotel Online Special Report Discount Hotels London, Sydney, Rome, Amsterdam Paris, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Discount Hotels London, Sydney, Rome, Amsterdam Paris, Melbourne, Lisbon, Barcelona, Berlin, Hong Kong, New York, Auckland Sol Melia Reports Net Profit of 49.1 million euros, an Increase of 260% Over 2002; RevPar in the Sol Meliá Portfolio Decreased by 1.7% Compared to 2002 Palma de Majorca, 25th. February, 2004. 2003 EBITDA reached 222.3 million euros (- 4,7%), better than market expectations. Results were affected negati...
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January 30, 2004
Hotel Online Special Report Quality and Value The Trademark of the Society for Hospitality Management by Chris Longstreet, CHA, February 2004 Quality and Value Defined Value. Value is what every guest wants, what every customer seeks, and every service transaction should provide. Value is when the quality of the experience, service, or product truly outweighs the costs. When quality is high and costs are low, greater value is achieved. When costs are greater than the quality given, value is not achieved in the eyes of the customer. Quality is determined when the guests expectations are sub...
Choice Hotels Augments Sleep Inn Franchise Sales Team; David Aupied, Brian Bible and Thomas J. Sommer Appointed Franchise Sales Directors / February
January 30, 2004
Hotel Online Special Report Choice Hotels Augments Sleep Inn Franchise Sales Team; David Aupied, Brian Bible and Thomas J. Sommer Appointed Franchise Sales Directors SILVER SPRING, Md. (Feb. 17, 2003) -- Choice Hotels International, Inc. (NYSE:CHH) has augmented its Sleep Inn franchise sales team with three seasoned industry professionals. As new Choice Hotels franchise sales directors, David Aupied, Brian Bible and Thomas J. Sommer will be responsible for selling Sleep Inn franchises in the southern, midwestern and western regions of the U.S. David, Brian and Tom bring a wealth of lodging sales...
Signature Chairman Awards Trio of Top Performers at the Homestead Annual GM Meeting / February 2004...
January 30, 2004
Columbus, OH (February 5, 2004) -- The stage was set; it was the awards gala of Homestead Village Incorporateds Annual General Managers Meeting, held in Washington, DC, where Signature Founder and Chairman, Don Farrell, presented an award to three General Managers of Homestead Studio Suites for sustaining outstanding performance on Signatures Phone Sales and Service Training (PSST) program for the year 2003. Phil Liu, General Manager of the Homestead Studio Suites in Shelton, CT accepted the award on behalf of his employees, achieving a 97% on Signatures training program. Tim Brinson, General Manager of the Homestead Studi...
Benchmark Japan's Tokyo Conference Center Shinagawa Joins International Association of Conference Centers / February 2004...
January 30, 2004
Hotel Online Special Report Benchmark Japan's Tokyo Conference Center Shinagawa Joins International Association of Conference Centers THE WOODLANDS, TEXAS, January 2004 Benchmark Hospitality has announced through its partner company, Benchmark Japan, that Tokyo Conference Center Shinagawa has been accepted into the prestigious global organization, the International Association of Conference Centers (IACC). The conference center is one of just two facilities in Japan that have been accepted into the membership of IACC. Burt Cabañas, Chairman and Chief Executive Officer of Benchmark Hospitality, and Kozue ...
