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GuestWare Finalizes Upgrade with Major Management Company / June 2003
February 28, 2003
Hotel Online Special Report GuestWare Finalizes Upgrade with Major Management Company SEATTLE June 20, 2003 Diversified Computer Corp. (DCC) and Washington based Marriott International have finalized an agreement to upgrade Marriott properties that use GuestWare to the latest version of DCCs customer relationship management (CRM) software. Marriott properties will upgrade to GuestWare 3.0 to replace version 2.0 currently installed in more than 450 properties. The hotels will receive the software upgrade as part of an enhanced software maintenance plan that will increase guest service delivery while i...
GuestWare, Arch Wireless Form Alliance to Provide Powerful Two-Way Messaging Solution / June 2003
February 28, 2003
Hotel Online Special Report GuestWare, Arch Wireless Form Alliance to Provide Powerful Two-Way Messaging Solution NEW ORLEANS - June 23, 2003 Diversified Computer Corp. (DCC), maker of GuestWare, has formed an alliance with Arch Wireless Inc., a leading wireless messaging and mobile information company, to provide a powerful two-way messaging solution to the hospitality industry. As part of an arrangement with DCC, Westborough, Mass.-based Arch Wireless will be a recommended provider of pagers and monthly pager service to hotels that use GuestWares Customer Relationship Management solution. Diversified...
Gregory W. French Promoted Vice President of Golf Operations for Benchmark / June 2003
February 28, 2003
Hotel Online Special Report Gregory W. French Promoted Vice President of Golf Operations for Benchmark THE WOODLANDS, TEXAS, June 2002 Benchmark Golf, a wholly owned subsidiary of Benchmark Hospitality, has announced the promotion of Gregory W. French to vice president of golf operations. Burt Cabañas, chairman and chief executive officer of Benchmark, made the announcement. Mr. French is based at Benchmarks home office in The Woodlands, Texas. Greg French was previously director of operations for Benchmark Golf, overseeing the management of eleven golf properties and the development of new clu...
Hotels Spend a Little and $ave a Lot by Installing GueStatTM Flush-Mount Programmable Digital Thermostats / June 2003
February 28, 2003
Hotel Online Special Report Hotels Spend a Little and $ave a Lot by Installing GueStatTMFlush-Mount Programmable Digital Thermostats Properties cool their costs and turn up the heat on the competition by reducing guestroom energy consumption 25% or more via a smart-yet-simple thermostat with a payback measured in months UPLAND, CALIF. June 16, 2003 How many parents let their kids crank up the AC to their hearts content while leaving the back door open in the summer? How many homeowners leave their AC running while they go on vacation? While these questions initially might sound a little off the wall...
Adriana Restrepo Named by Golden Tulip to Develop Brand in Mexico / June 2003
February 28, 2003
Hotel Online Special Report Adriana Restrepo Named by Golden Tulip to Develop Brand in Mexico Amersfoort (The Netherlands), 2nd June 2003 - Golden Tulip Hotels, Inns & Resorts is proud to announce the opening of its new office in Mexico City. Golden Tulip has appointed two dedicated specialists as per 1st May 2003 to support the development of the brand. Adriana Restrepo joins Golden Tulip as the regional director for Mexico bringing along 12 years of experience with Utell International, one of Golden Tulips suppliers of reservation business. Maria Helena Quiriga Ortiz also joins Golden Tulip with a ...
Hotel Owner/Operators Disclose Secrets of Web Booking Success / June 2003
February 28, 2003
Hotel Online Special Report Hotel Owner/Operators Disclose Secrets of Web Booking Success HITEC Booth # 1832 Top Five-Web Booking Champs Deploy Winning Approaches to GDS Reservations from VIP International; Log Gains of 60% to 840% Calgary, Alberta, Canada - April 24, 2003 - Internet Distribution Service (IDS) channels are the fastest growing source of hotel reservations according to industry reports, but a majority of hotel operators still feel uncomfortable with the complexity of their options and the tradeoff between Web reservation volume and plunging ADR. Web reservations cost less to generate than almo...
City of Flagstaff Chooses Three Finalists to Develop a 250-room Hotel and Conference Center / June 2003
February 28, 2003
Hotel Online News for the Hospitality Executive City of Flagstaff Chooses Three Finalists to Develop a 250-room Hotel and Conference Center By Jeff Tucker, The Arizona Daily Star, Tucson Knight Ridder/Tribune Business News Jun. 27, 2003 - Last week the city of Flagstaff chose three finalists to develop a 250-room hotel and conference center in downtown, but one local businessman believes the city is making a grave mistake. "This can't happen," said George Nackard, president of Consolidated Investments of Flagstaff. "If it happens, I'll resist it any way I can, legally." Nackard contends that putting a conference ce...
FelCor Sells Hotels in Moline, Illinois and Davenport, Iowa for Net Proceeds of $6.5 million / June 2003
February 28, 2003
Hotel Online Special Report FelCor Sells Hotels in Moline, Illinois and Davenport, Iowa for Net Proceeds of $6.5 million IRVING, Texas June 2, 2003 - FelCor Lodging Trust Incorporated (NYSE: FCH), the nations second largest hotel real estate investment trust (REIT), today announced that it had closed on the sale of three non-strategic assets, with aggregate net sales proceeds of $12.1 million. Two non-strategic hotels, the 138-room Hampton Inn® in Moline, Illinois, and the 132-room Hampton Inn in Davenport, Iowa were sold, with net sales proceeds of $6.5 million. In addition, a parking facility t...
Fred Ruiz Appointed Executive Chef at The CasaMagna Marriott Puerto Vallarta Resort / June 2003
February 28, 2003
Hotel Online Special Report Fred Ruiz Appointed Executive Chef at The CasaMagna Marriott Puerto Vallarta Resort PUERTO VALLARTA, México (June 12, 2003) - The CasaMagna Marriott Puerto Vallarta Resort is pleased to announce they have appointed Fred Ruiz as their new Executive Chef. In his new position, Ruiz will be responsible for overseeing all food service operations, including developing new recipes and expanding upon existing recipes for the resort's four restaurants. "I am excited to be joining such a professional, well established Food & Beverage Team, and I look forward to integrating my per...
Florann M. Gailliard, 50, Professor of Hospitality Management, Dies; First Black Woman to Obtain a Doctorate in Hospitality and Tourism Management in
February 28, 2003
Hotel Online News for the Hospitality Executive Florann M. Gailliard, 50, Professor of Hospitality Management, Dies; - First Black Woman to Obtain a Doctorate in Hospitality and Tourism Management in the U.S. By Gregory Lewis, South Florida Sun-Sentinel Knight Ridder/Tribune Business News Jun. 3, 2003 - Florann Marie Montgomery Gailliard, the first black woman to obtain a doctorate in hospitality and tourism management in the nation, died Thursday of cancer in Fort Lauderdale. She was 50. Ms. Gailliard, a former assistant professor of hospitality management at Tuskegee University, died on an airplane shortly...
88 Exeter Street Approved to Become First Courtyard by Marriott in Downtown Boston / June 2003
February 28, 2003
Hotel Online Special Report 88 Exeter Street Approved to Become First Courtyard by Marriott in Downtown Boston New York, NY June 18, 2003 Boston Exeter Corporation and Meyer-Jabara Hotels have entered into a long-term lease for 88 Exeter Street in Boston, Massachusetts. The property has been approved to fly the Courtyard by Marriott flag, the first in downtown Boston, as part of the reconstruction of this historic former apartment building into an 81-room hotel. The hotel is expected to open in the first quarter of 2004. Insignia/ESG Hotel Partners was the owner's exclusive representative in this ...
Ramesys to Unveil New Products at HITEC: Entirety PMS for Windows and Imaginn Search Data Mining Tool / June 2003
February 28, 2003
Ramesys to Unveil New Products at HITEC: Entirety PMS for Windows and Imaginn Search Data Mining Tool June 20, 2003 - The final component of Ramesys Entirety Enterprise Suite, Entirety PMS for Windows, will be showcased to the public for the first time during the upcoming Hitec Exposition in New Orleans, LA. The Entirety product suite consists of integrated modules including property management systems, central reservations, customer relationship management, web reservations, global distribution system access and telecommunication solutions. Entirety PMS, suited for both stand-alone independent and chain properties, is a s...
Lack of Leadership Development for Mid-Level Managers and Senior Executives Hampering Foodservice and Hospitality Industry / June 2003
February 28, 2003
Hotel Online Special Report Lack of Leadership Development for Mid-Level Managers and Senior Executives Hampering Foodservice and Hospitality Industry Landmark Study by The Elliot Leadership Institute at Johnson & Wales University Finds Clear-cut Need for Leadership Development PROVIDENCE, R.I. - June 23, 2003 - A landmark survey of senior- and middle-managers in the foodservice and hospitality industry has exposed an acute need for leadership development, particularly among those most likely to climb to the top of the corporate ladder. The Next Generation of Leadership Research, a study released b...
How do I Successfully Manage All These Extranets – Top Hoteliers Find A Way / June 2003
February 28, 2003
How do I Successfully Manage All These Extranets Top Hoteliers Find A Way June 2003 PROBLEM 1: Effective Yield Management of the Top-Producing Internet Wholesalers, worldwide, has been a daunting, time consuming, and frustrating task. --- Time constraints of managing these extranets SEPARATELY costs hotels tens of thousands of dollars of potential revenue per month. PROBLEM 2: Hotels need to be competitively positioned on Internet wholesalers. --- SOLUTION: Hoteliers say EZ YIELD.com is the answer. EZ YIELD.com provides the hotel the ability to Simultaneously Update Rates, Allotments and Inventory Restrict...
Emma Gross Named General Manager of the Comfort Inn in Oak Ridge, Tennessee / June 2003
February 28, 2003
Hotel Online Special Report Emma Gross Named General Manager of the Comfort Inn in Oak Ridge, Tennessee OAK RIDGE, TN - May 30, 2003 - Crown American Hotels is pleased to announce that Ms. Emma Gross has been named General Manager of the Comfort Inn located at 433 South Rutgers Avenue in Oak Ridge, Tennessee. Ms. Gross is responsible for the efficient and overall operation of the 122-room hotel. She reports to Mr. Gary Thirkell, President of Crown American Hotels. Ms. Gross has earned valuable experience in the hospitality industry. Most recently, Ms. Gross was a Quality Consultant for Intercontine...
Prudential Real Estate Investors Appoint Dow Hotel Company to Operate the 420 room Sheraton North Houston / June 2003
February 28, 2003
Hotel Online Special Report Prudential Real Estate Investors Appoint Dow Hotel Company to Operate the 420 room Sheraton North Houston HOUSTON, Texas/SEATTLE, Wash., June 10, 2003 The Dow Hotel Company (DHC), a hotel owner/investor and management company, today announced that it has been selected to manage the 420-room Sheraton North Houston Hotel at George Bush Intercontinental Airport. The hotel, which is owned by New Jersey-based Prudential Real Estate Investors (PREI), will undergo a $1 million renovation, including installation of DHCs well received restaurant concept, Basils Kitchen. ...
Dolce International Clicks Through Smith Travel Data To Chart Growth Plans, Increases Market Share 4 Percentage Points / June 2003
February 28, 2003
Dolce International Clicks Through Smith Travel Data To Chart Growth Plans, Increases Market Share 4 Percentage Points Global Leader in Conference Destinations Grows 144% in Six Years; Uses Business Intelligence to Trend Smith Travel Data for Senior Execs Quick Action June, 2003 - When Melodee Insley squinted at 17 columns of crucial Smith Travel Research numbers that were 26 rows long and, with one touch of a computer key, turned the crowded report into a multi-colored pie chart, she moved the company closer to double-digit growth. As Dolce Internationals regional controller for North America, Insley is part o...
Dolce International Clicks Through Smith Travel Data To Chart Growth Plans, Increases Market Share 4 Percentage Points / June 2003
February 28, 2003
Dolce International Clicks Through Smith Travel Data To Chart Growth Plans, Increases Market Share 4 Percentage Points Global Leader in Conference Destinations Grows 144% in Six Years; Uses Business Intelligence to Trend Smith Travel Data for Senior Execs Quick Action June, 2003 - When Melodee Insley squinted at 17 columns of crucial Smith Travel Research numbers that were 26 rows long and, with one touch of a computer key, turned the crowded report into a multi-colored pie chart, she moved the company closer to double-digit growth. As Dolce Internationals regional controller for North America, Insley is part o...
Investors Buy $354.7 million Worth of Bonds Offered by Denver Convention Center Hotel Authority; Average Interest Rate of 4.61% / June 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Investors Buy $354.7 million Worth of Bonds Offered by Denver Convention Center Hotel Authority; Average Interest Rate of 4.61 % By Mark P. Couch, The Denver Post Knight Ridder/Tribune Business News Jun. 18, 2003 - Denver Mayor Wellington Webb celebrated a hard-won victory Tuesday with the sale of $354.7 million bonds for an 1,100-room convention center hotel in downtown. The frequently delayed project has inched through years of union opposition, financing troubles, court battles, site searches and a host of other woes. On Tuesday, investors rallied to buy bonds of...
Newmarket International Introduces Hosted Sales Management Solution, Delphi.Net; to Provide the Midscale Hospitality Market with Robust, Affordable So
February 28, 2003
Hotel Online Special Report Newmarket International Introduces Hosted Sales Management Solution, Delphi.Net; To Provide the Midscale Hospitality Market with Robust, Affordable Solutions HITEC booth #1216 Low-cost Sales System Delivers Centralized Control of Account Data, Negotiated Rate Tools, Improved Customer Service, and Catering Management Solutions . Portsmouth, N.H. June 18, 2003 Newmarket International, with 18 years of technology leadership as maker of the hospitality industrys most widely used sales and catering system, DelphiTM, today announced it is launching a completely new Internet-based sal...
Hotelier Ian Schrager Protects Trademarked Names Skky Lounge and Delano with Lawsuits / June 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Hotelier Ian Schrager Protects Trademarked Names Skky Lounge and Delano with Lawsuits By Cara Buckley, The Miami Herald Knight Ridder/Tribune Business News Jun. 17, 2003 - They say imitation is the sincerest form of flattery, but Ian Schrager wasn't flattered. When a gift shop right across from his Delano hotel in South Beach named itself the Delano Art Gallerie, the hip hotelier sued. His company had trademarked the name Delano in 1997. "We've been fortunate to have been successful, and it's frustrating when someone else wants to capitalize on our success," Schrager...
Daylight Software Honored With Prestigious Microsoft R.A.D. Award For The Second Straight Year / June 2003
February 28, 2003
Hotel Online .Special Report Daylight Software Honored With Prestigious Microsoft R.A.D. Award For the Second Straight Year Annual Awards Program recognizes Application Developers that make the best use of Microsoft® technology to provide outstanding business benefits to customers in the retail and hospitality industries. DOVER, N.H. JUNE 17, 2003 Daylight Software's Advanced Sales and Catering Solution, Daylight ASP, which is rapidly becoming the software of choice in the hotel industry, is a 2003 winner of the coveted Microsoft Retail Application Developer (R.A.D.) Award. Daylight ASP allows propertie...
Datavision Enhances its Revenue Management Module by Adding Spa/Golf Revenue Analysis and Res Agent Productivity Data / June 2003
February 28, 2003
Hotel Online Special Report Datavision Enhances its Revenue Management Module by Adding Spa/Golf Revenue Analysis and Res Agent Productivity Data WESTON, FLA. (June 20, 2003) Datavision Technologies, the premier vendor of data warehousing and business intelligence solutions for the hospitality industry, announces that it is strengthening its powerful Decisions Revenue Management module by adding Spa/Golf Revenue Analysis and Reservation Agent Productivity data. These products will be demonstrated at HITEC in New Orleans, June 24-26, Booth number 1506, at the Morial Convention Center. The Revenue Management mo...
