Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Pacific Asia Travel Association Proceeds with Annual Conference in Bali April 13-17 – Sars and the War in Iraq Notwithstanding / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Pacific Asia Travel Association Proceeds with Annual Conference in Bali April 13-17 - Sars and the War in Iraq Notwithstanding Bangkok Post, Thailand, Travel Column By Imtiaz Muqbil, Bangkok Post, Thailand Knight Ridder/Tribune Business News Apr. 7, 2003 - The Pacific Asia Travel Association (Pata) has decided to go ahead with its signature annual conference in Bali next week, Sars and the war in Iraq notwithstanding. Though the final attendance is expected to be between 600 and 700, well short of the 900-950 budgeted, the decision to remain on track is intended to send...
Radical Approach to Hotel Sales Compensation: P.A.C.T. / Mar 2003
February 28, 2003
Carol Verret Consulting and Training Consulting Training Seminars . Radical Approach to Hotel Sales Compensation: P.A.C.T. Carol Verret / March 2003 March, 2003 - What if hotel sales people were paid on commission - actually compensated only for what they produced? Pretty radical idea, isn't it? Almost every other industry has a commission-based approach to compensating sales people based upon what is actually produced. The issue of sales and management performance and accountability has largely been measured solely through group bookings or market share penetration and yield indices. Group bookings ar...
Outrigger Uses Web Designer and Consumer Research to Ensure User Friendly Internet Presence / April 2003
February 28, 2003
Hotel Online Special Report Outrigger Uses Web Designer and Consumer Research to Ensure User Friendly Internet Presence HONOLULU, OAHU, HAWAII - After eight months of development, Outrigger Hotels & Resorts and OHANA Hotels & Resorts have launched new websites using the latest interactive design and navigation technology geared to make every page view more efficient, dynamic and user-friendly. Ultimately, the new websites pave the way for Outrigger and OHANA Hotels to meet travelers' and professional travel planners' growing tendency to use the Internet to research and book travel. The new sites, www.outr...
Online Training as a Cost-Effective Supplement; Hotel Staff Training Can Make or Break a Hotel / Tory Parks / April 2003
February 28, 2003
Hotel Online Special Report Online Training as a Cost-Effective Supplement; Hotel Staff Training Can Make or Break a Hotel April 2003 by Tory Parks, Director of Sales & Marketing, Benchmark Hospitality at Del Lago Resort A staff's training level can make or break a hotel. No matter how exclusive or expensive the property, poor service at any level (from housekeeping to sales) can mar a guest experience to the point that it reflects in the property's bottom line. On the flip side of this equation, even the most modest properties can shine in the eyes of their clients and guests by going over and abov...
Hotel Online Introduces One-on-One/ April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Hotel Online Introduces "One-on-One" Atlanta, Georgia, April 21, 2003 - Hotel Online today announced the introduction of Hotel Online's "One-on-One" a new multi-media informational format. "We are really excited about One-on-One," said Dick Johnson, Hotel Online's Founder and Editor. "We think it will offer our subscribers a rich new way to stay abreast of current developments and trends in the hospitality industry." One-on-One is a new format centered around informational audio interviews with industry executives. In addition to hearing the audio, the audience sees photos, ima...
OZone Strategic Marketing, LLC drives $10 Million incremental RevPAR for client hotels in 2002 / April 2003
February 28, 2003
Hotel Online Special Report OZone Strategic Marketing, LLC Drives $10 Million Incremental RevPAR for Client Hotels in 2002 Washingtons Watergate Hotel and Bostons Le Meridien Hotel benefit from innovative channel strategy Washingtons Watergate Hotel and Bostons Le Meridien Hotel benefit from innovative channel strategy STAMFORD, CT April 15, 2003 - OZone Strategic Marketing, LLC, a management consulting firm serving select upper-upscale client hotels around the world, announced today that the company has added over $10 Million dollars in incremental RevPAR in less than twelve months for th...
Maestro Enterprise Suite Leverages Strong Functionality for Multi-Property Operating Companies, Delivers Centralized Management, Cross-Selling, CRM Ad
February 28, 2003
Hotel Online .Special Report Maestro Enterprise Suite Leverages Strong Functionality for Multi-Property Operating Companies, Delivers Centralized Management, Cross-Selling, CRM Advantages Markham, ON - April 22, 2003 NORTHWIND today announced the widely installed Maestro Enterprise Suite of applications for management companies and hotels just became more versatile. The Maestro Enterprise & Maestro Multi-Property Solutions are now able to drive room sales and facilitate real-time corporate control of all system operation for multiple-property hotel groups. Using one or more servers, the Maestro Enterprise Suite, with...
Casualty of Savings & Loan Crisis of the late 1980s, Elmer F. Bud Hansen Makes Comeback with $30 million Normandy Farm Conference Center Hotel Complex
February 28, 2003
Hotel Online News for the Hospitality Executive Casualty of Savings & Loan Crisis of the late 1980s, Elmer F. "Bud" Hansen Makes Comeback with $30 million Normandy Farm Conference Center Hotel Complex By Henry J. Holcomb, The Philadelphia Inquirer Knight Ridder/Tribune Business News Apr. 14, 2003 - Elmer F. "Bud" Hansen, a highflier until the collapse of the real estate industry in the early 1990s, is building again. His first big project in a decade -- a $30 million conference center, restaurant and hotel complex called Normandy Farm -- is to open in June. "I should say it will open then if it quits raining long e...
Le Royal Meridien Abu Dhabi Installs Noodle Bar Designed by Hirsh Bedner / April 2003
February 28, 2003
Hotel Online Special Report Le Royal Meridien Abu Dhabi Installs Noodle Bar Designed by Hirsh Bedner Abu Dhabi, April 2003: Francesco Borrello, the general manager of Abu Dhabi Grand, has announced that the hotel will host Abu Dhabis first upmarket noodle bar when it is rebranded as Le Royal Meridien Abu Dhabi later this year. He confirmed that the innovative outlet will be named Soba, and claimed it would rapidly become one of the capitals trendiest spots. Borrello said: The key words behind the design of Soba are graphic, modern, minimalist and sleek. It has designed for the beautiful people and wil...
Nexus World Services Releases New Level of Integrates Sales and Marketing System / April 2003
February 28, 2003
Hotel Online .Special Report Nexus World Services Releases New Level of Integrates Sales and Marketing System New version offers integrated Account Management, Corporate, Consortia and Group RFP tools Denver, CO April 22, 2003 Nexus World Services today announced another leap towards their strategic goal of creating a completely integrated sales & marketing platform. Nexus now enables hotel companies to collaborate globally about key accounts and contacts, sales activities, customer service issues and RFP contracting for Consortia, Corporate and Group Bids. Utilizing the power of the Internet, Nexus unites ...
LaSalle Hotel Properties Sells New Orleans Grande Hotel (formerly Le Meridien New Orleans) for $91.5 million / April 2003
February 28, 2003
Hotel Online Special Report LaSalle Hotel Properties Sells New Orleans Grande Hotel (formerly Le Meridien New Orleans) for $91.5 million BETHESDA, Md., Apr 21, 2003 - LaSalle Hotel Properties (NYSE:LHO) today announced the sale of the 494-room New Orleans Grande Hotel. The sale price was $92.5 million with net proceeds of $91.5 million. The proceeds were comprised of $46.7 million in debt assumed by the new buyer plus $44.8 million of cash. This represents a $37.2 million gain on sale. In conjunction with the sale of the New Orleans property, and the assumption of debt by the purchaser, the Company will r...
New Zealand Proposes Smokefree Restaurants, Bars, and Casinos / April 2003
February 28, 2003
Hotel Online Special Report New Zealand Proposes Smokefree Restaurants, Bars, and Casinos April 2003 - A committee of MPs has amended smokefree workplace legislation to include restaurants, bars, casinos, public transport and taxis. Previously, the legislation called for separate, ventilated smoking areas in bars, restaurants and casinos. But Parliament's health select committee, in its report tabled today, said such systems would not provide enough protection for employees from second-hand smoke. The ventilation systems would also impose substantial running costs on businesses, the committee said. Venues wit...
Average Daily Rates for New York City Hotels Fall from $237 in 2000 to $193 for First Quarter 2003; Lowest Rates in 10 Years / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Average Daily Rates for New York City Hotels Fall from $237 in 2000 to $193 for First Quarter 2003; Lowest Rates in 10 Years By Larry Fish, The Philadelphia Inquirer Knight Ridder/Tribune Business News Apr. 26, 2003 - NEW YORK--At noon one day last week, Mayor Michael Bloomberg was very publicly eating lunch in Chinatown at the same moment that the head of the tourism bureau was treating some upstate high schoolers to a Times Square concert by the cast of the hit show Mamma Mia! In both cases, the message was the same: New York City is fun. New York City is safe. New York is...
Middle East Travel, Hotel Industry Looks for Recovery after Bruising Period / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Middle East Travel, Hotel Industry Looks for Recovery after Bruising Period By Peter J. Cooper, AME Info, Abu Dhabi, United Arab Emirates Knight Ridder/Tribune Business News Apr. 28, 2003 - September 11th, terrorism fears, war in Iraq and now the SARS virus have given the travel and hotel sectors almost two years of unremitting gloom. Empty beds and empty seats on aircraft have decimated earnings around the globe. Indeed, worldwide the airline industry has lost more money since 2001 than all the money it made since the Second World War. The cost of the war in Iraq alone...
Measuring and Understanding Hotel Profits; Profit and ProfPAR Defined / PKF / April 2003
February 28, 2003
Hotel Online Special Report Measuring and Understanding Hotel Profits; Profit and ProfPAR Defined by Kristin Rohlfs, Hospitality Research Group of PKF Consulting April 2003 - An issue developing within the lodging industry is whether or not Profit Per Available Room (ProfPAR) is a better way to measure hotel performance than the well-known Revenue Per Available Room (RevPAR) statistic. Specifically, the main question is Does RevPAR miss some important economic phenomena that ProfPAR reveals? Arguably, the first steps in gaining insight about the ProfPAR vs. RevPAR debate are to clarify the definitio...
Maxim Revenue Management Solutions Establishes Long-term Presence in Japan, Signs Key Agreement with Leading Hospitality Consulting Firm, PHASE, Inc.
February 28, 2003
Hotel Online Special Report Maxim Revenue Management Solutions Establishes Long-term Presence in Japan, Signs Key Agreement with Leading Hospitality Consulting Firm, PHASE, Inc. CHICAGO, April 8, 2003 - Maxim Revenue Management Solutions (MaximRMS), a global leader in Revenue Management and Profit Optimization solutions to the Hospitality Industry, announced today the signing of a long-term agreement with PHASE, Inc., aimed at serving the needs of the Japanese Hospitality industry. PHASE, Inc. headquartered in Tokyo, is a leading Japanese hospitality industry consulting organization. PHASE joins the MaximRMS global al...
Marriott Bundles HSIA and Unlimited Domestic Long Distance and Local Phone Calls for $9.95 Per Day; Available at 150 Hotels / April 2003
February 28, 2003
Hotel Online Special Report Marriott Bundles HSIA and Unlimited Domestic Long Distance and Local Phone Calls for $9.95 Per Day; Available at 150 Hotels WASHINGTON, D.C. April 29, 2003 Marriott International, Inc. (NYSE:MAR) announced today that Wired for Business® will be available at more than 180 Marriott and Renaissance hotels. Wired for Business is designed to meet the needs of guests who want to stay connected to work and home by offering them a bundle of communications services including high-speed internet access and unlimited local and long distance phone calls within the U.S. for...
The Chateau Vacation Ownership Development in Las Vegas Aligns with Marriott Vacation Club International / April 2003
February 28, 2003
Hotel Online Special Report The Chateau Vacation Ownership Development in Las Vegas Aligns with Marriott Vacation Club International LAS VEGAS, April 3, 2003 - Marriott Vacation Club International (MVCI) and vacation ownership pioneer, Diamond Resorts International (DRI) announced today the formation of a development and sales and marketing alliance for timeshare resorts in Las Vegas. The initial focus of this relationship is to market and sell the remaining inventory within Polo Towers which will remain under the Diamond Resorts brand, in addition to a joint venture to develop DRI's previously announced, "Chat...
Mexico City-based Hoteles Marquis Opens the 240-suite Marquis Los Cabos Beach, Golf, Spa and Casitas Resort / April 2003
February 28, 2003
Hotel Online Special Report Mexico City-based Hoteles Marquis Opens the 240-suite Marquis Los Cabos Beach, Golf, Spa and Casitas Resort LOS CABOS, Mexico - April 9, 2003 -- With a dramatic 36-foot waterfall, a chef with a Michelin pedigree, and a major Latin American art collection, the new 240-suite Marquis Los Cabos Beach, Golf, Spa and Casitas Resort is now open. The resort, a member of the Small Luxury Hotels of the World, is on the tip of Baja California, where the Sea of Cortez and the Pacific Ocean meet. It is nestled between two professional 18-hole golf courses, one of which is ranked number one in ...
Mandarin Oriental Hotel Group Chosen as Operators for 168-room Hotel and Residences in $200 million Boston Mixed Use Project / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Mandarin Oriental Hotel Group Chosen as Operators for 168-room Hotel and Residences in $200 million Boston Mixed Use Project By Thomas C. Palmer Jr., The Boston Globe Knight Ridder/Tribune Business News Apr. 8, 2003 - The developers of a new ultraluxury hotel on Boylston Street to be operated by the international Mandarin Oriental Hotel Group say they're building at the Prudential Center whether the Hynes Convention Center stays open or not. The principals of CWB Boylston LLC, preparing for yesterday's announcement at the Hynes, said Boston's older convention center wou...
M-Tech Partners With PRPRO / April 2003
February 28, 2003
Hotel Online Special Report M-Tech Partners With PRPRO Former hospitality trade magazine editors retained to brew-up excitement for Espresso! Rapid Response System MIAMI APRIL 1, 2003 Management Technologies (M-Tech), which develops and installs solutions that help hotels streamline information and workflow processes across all departments, has retained PRPRO, a hospitality-specific public relations firm based in Cleveland, to manage its public relations and marketing communications effort. PRPRO will assist M-Tech by brewing up excitement and interest for its Espresso! Family of Products. We aligned w...
Marcel Pitton Named General Manager of the Historical Casa Monica in St. Augustine, Florida / April 2003
February 28, 2003
Hotel Online Special Report Marcel Pitton Named General Manager of the Historical Casa Monica in St. Augustine, Florida Orlando/St. Augustine, Fla. - (April 23, 2003) Marcel Pitton has been named general manager of the four diamond, historical Casa Monica Hotel located in St. Augustine, Florida. Prior to joining the Casa Monica Hotel, Pitton was residential executive manager of the luxury residential development at The Mansion on Turtle Creek in Dallas, Texas. He was also the founder and president of Celmar Corporate Apartments, a luxury extended stay corporation. Pitton also served as regional...
MGM Mirage Posts 38% Drop in 1st Qtr Net Income, $51 million vs 82 Million / Hotel Operating Statistics / April 2003
February 28, 2003
Hotel Online Special Report MGM Mirage Posts 38% Drop in 1st Qtr Net Income, $51 million vs 82 Million Hotel Operating Statistics April 16, 2003 - MGM MIRAGE today reported its first quarter 2003 financial results. Adjusted earnings per diluted share ("Adjusted EPS") was $0.40 in the first quarter of 2003, versus $0.52 in the 2002 quarter. First quarter Adjusted EPS was in line with the Company's previously announced guidance of $0.35 to $0.40. Adjusted EPS (and Adjusted Earnings) excludes preopening and start-up expenses, restructuring costs, and property transactions, net(1). Diluted EPS computed i...
Marriott Earns $116 million in 1st Qtr 2003, Up from $82 million Last Year; Synthetic Fuel Business Accounts for $19 million / Key Lodging Statistics/
February 28, 2003
Hotel Online Special Report Marriott Earns $116 million in 1st Qtr 2003, Up from $82 million Last Year; Synthetic Fuel Business Accounts for $19 million Key Lodging Statistics WASHINGTON, April 24, 2003 - Marriott International, Inc. (NYSE: MAR) today reported diluted earnings per share from continuing operations of $0.36 in the first quarter of 2003, up 13 percent from the 2002 first quarter. Income from continuing operations, net of taxes, for the quarter was $87 million, up from $82 million a year ago. Synthetic fuel operations contributed approximately $19 million after-tax ($0.08 per share) during the first ...
