Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
MAI Canada Ltd. And Progressive Business Solutions Inc. Sign Distribution Agreement to Market Vision Sales and Catering Systems / April 2003
February 28, 2003
Hotel Online .Special Report MAI Canada Ltd. And Progressive Business Solutions Inc. Sign Distribution Agreement to Market Vision Sales and Catering Systems Ontario, Canada (April 10, 2003)... MAI Canada Ltd., announced that they have signed a distribution agreement with Progressive Business Solutions Inc. of London, Ontario to market and install their line of Vision Sales and Catering and Event Management Systems in North America. Progressive custom tailors its solutions around it's "Vision" family of products. Vision EMS is a fully integrated event management system that supports each stage of the event cycle from S...
American Hospitality Management Company Selects M3 Hotel Accounting / April 2003
February 28, 2003
Hotel Online Special Report American Hospitality Management Company Selects M3 Hotel Accounting Gainesville, GA & Minneapolis, MN. April 24, 2003 - American Hospitality Management Company has selected and is now using M3's AccKnowledge and InnQuire for daily accounting entry and operational reporting for their managed and owned hotels. AccKnowledge, the hotel specific accounting software, and InnQuire, the integrated, powerful data mining tool were selected to enhance American Hospitality Management Company's ability to process accounting more efficiently while being able to distribute statistical and financial inf...
M3 Accounting & Payroll Gains 16 New Clients in 2003 / April 2003
February 28, 2003
Hotel Online Special Report M3 Accounting & Payroll Gains 16 New Clients in 2003 Gainesville, GA April 7, 2003 - M3 announced that in 2003, 16 hotel management companies have committed to provide their associates with M3s unique Hotel-Specific productivity software. Two existing M3 clients are also adding 29 more of their hotels to the system. Over 130 new hotels have been added, or are being added, since January first. The owners of more than 65 of Americas leading hotel management companies have found that M3s applications: AccKnowledge (accounting), InnQuire (data mining), Labo...
New Jersey Hotel Owner Pays $150,000 for Overstated Advertisement Claim of Luxury / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive New Jersey Hotel Owner Pays $150,000 for Overstated Advertisement Claim of Luxury By Kevin G. DeMarrais, The Record, Hackensack, N.J. Knight Ridder/Tribune Business News Apr. 1--The ads said luxurious, but the reality was rundown, and the alleged deception will cost the owner of a Wildwood Crest hotel more than $150,000. The Diamond Beach Resort and the Grand Hotel of Wildwood Crest Inc., along with John Patitucci, its owner, agreed to pay $125,000 in penalties and more than $25,000 in consumer restitution to settle charges brought by state regulators. The attorney g...
March 2003 – London Hotels Record Double Digit Declines in RevPAR; Occupancy Falls 8.6% Compared to Previous Year / April 2003
February 28, 2003
Hotel Online Special Report March 2003 - London Hotels Record Double Digit Declines in RevPAR; Occupancy Falls 8.6% Compared to Previous Year April 17, 2003 - London Mayor, Ken Livingstone recently announced that 17 May to 15 June will be a "Totally London" month, during which time the capital will present the very best it has to offer through a series of special promotions. This announcement must have come as a welcome relief to the capitals hoteliers who, still reeling from the fall in demand following the events of September 11, are now coping with the repercussions of the conflict in Iraq. Prelimi...
Court Approves Lodgian Reorganization Plan for Final Two Chapter 11 Debtors; Confirms Plan for Remaining 18 Lodgian-owned Hotels / April 2003
February 28, 2003
Hotel Online Special Report Court Approves Lodgian Reorganization Plan for Final Two Chapter 11 Debtors; Confirms Plan for Remaining 18 Lodgian-owned Hotels ATLANTA, Ga., April 25, 2003 Lodgian, Inc. (AMEX: LGN), one of the nations largest owners and operators of mid-scale and upscale hotels, today announced that the U.S. Bankruptcy Court for the Southern District of New York has confirmed the Plan of Reorganization (the Impac Plan) for 18 hotels owned by Lodgian subsidiaries Impac Hotels II, L.L.C. and Impac Hotels III, L.L.C. (the Impac Debtors), ruling that the Impac Debtors have met all necessary require...
Are You Laying-off the Right Employees? / Jose Acosta / April 2003
February 28, 2003
Hotel Online Special Report Are You Laying-off the Right Employees? by Jose Acosta April 2003 The current weak economic climate has hotel managers spinning as they try to find ways to increase revenues and reduce costs. However, many managers continue to make the same mistake of drastic across-the-board payroll cuts, which reduce costs in the short term; but, have negative long-term effects that result from a correlating reduction in customer service. Labor represents the single largest expense of any hotel typically comprising 40 to 45 percent of operating expenses and warrants significant focus and analysis. ...
A Three-day Tour of the Seaside Resort, Mount Kumgang, Resembles a Trip to the Zoo to See a Country in Captivity / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive A Three-day Tour of the Seaside Resort, Mount Kumgang, Resembles a Trip to the Zoo to See a Country in Captivity By Gady A. Epstein, The Baltimore Sun Knight Ridder/Tribune Business News Apr. 18, 2003 - MOUNT KUMGANG, North Korea--Here in the idealized version of North Korea, citizens wear new, brightly colored clothes, tour guides appear happy and well-nourished, and everybody worships Kim Jong Il and his father Kim Il Sung, 91 years old this week and still president despite being dead. This seaside mountain resort, developed and operated by the South Korean conglomer...
Joseph Smith Promoted to Executive Vice President/Director of Operations, Boykin Management Company / April 2003
February 28, 2003
Hotel Online Special Report Joseph Smith Promoted to Executive Vice President/Director of Operations, Boykin Management Company Cleveland, Ohio -- April 9, 2003 Boykin Hospitality is pleased to announce the promotion of Joseph Smith to Executive Vice President and Director of Operations for the western region of the United States, reflecting both the recent and anticipated continued growth of the management portfolio while strengthening the current executive team through internal promotions. In his new capacity, Mr. Smith will be providing leadership and direction to our full service properties located mainly...
Bookings in Japan for Overseas Travel Plummets 50% from Year Earlier; Bright Note – Anticipating 100,000 U.S. Baseball Tours / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Bookings in Japan for Overseas Travel Plummets 50% from Year Earlier; Bright Note - Anticipating 100,000 U.S. Baseball Tours Kyodo News International, Tokyo Knight Ridder/Tribune Business News Apr. 16, 2003 - TOKYO--Bookings in Japan for overseas travel in May halved from a year earlier due to factors including the war in Iraq and the deadly severe acute respiratory syndrome (SARS), according to a survey released Wednesday. In contrast to the good performance at the beginning of the year, overall bookings for travel overseas fell 49.9 percent in May, according to the su...
Hotel Developer Files Lawsuit Against City of Jacksonville Alleging the City Reneged on Agreement for Proposed $52 million Marriott Hotel / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Hotel Developer Files Lawsuit Against City of Jacksonville Alleging the City Reneged on Agreement for Proposed $52 million Marriott Hotel By Earl Daniels, The Florida Times-Union, Jacksonville Knight Ridder/Tribune Business News Apr. 12, 2003 - A local development team, led by Charles "Bucky" Clarkson, accused Mayor John Delaney of fraudulent misrepresentation regarding an agreement the group has with the city to build a downtown hotel. Water Street Investors Ltd. and C&M Investors Ltd. added that allegation to a lawsuit the group filed last month in Duval County Circui...
James F. Brown Resigns as Rosewood Hotels & Resorts President & CEO; John Scott Named New President & CEO / April 2003
February 28, 2003
Hotel Online Special Report James F. Brown Resigns as Rosewood Hotels & Resorts President & CEO; John Scott Named New President & CEO April 11, 2003 - Rosewood Hotels & Resorts, LLC ("Rosewood") announces the resignation of James F. Brown and the election of John M. Scott III as its new President & CEO. Lewis N. Wolff, Vice Chairman of Rosewood, praised Mr. Brown for his "strong operational contributions over the past five years which have enabled the company to set the benchmark for the 5-star luxury hotel category experience." Schuyler B. Marshall, a Director of Rosewood, added "Jim's decision to resign after f...
Former Executive Director of the Greater Philadelphia Hotel Association, James A. Rowley, Named Deputy Secretary of the Tourism for State of Pennsylva
February 28, 2003
Hotel Online Special Report Former Executive Director of the Greater Philadelphia Hotel Association, James A. Rowley, Named Deputy Secretary of the Tourism for State of Pennsylvania HARRISBURG April 9, 2003 - Community and Economic Development (DCED) Secretary Dennis Yablonsky today named James A. (Mickey) Rowley to be the Deputy Secretary of the Tourism, Film and Economic-Development Marketing within DCED. I chose Mickey for Deputy Secretary because he possesses the expertise needed to build Pennsylvanias tourism industry, Secretary Yablonsky said. Tourism is an economic-development and community-buildi...
Viva Resorts Appoints Jorge Bravo as General Director for the Viva Vacation Club / April 2003
February 28, 2003
Hotel Online Special Report Viva Resorts Appoints Jorge Bravo as General Director for the Viva Vacation Club SANTO DOMINGO, Dominican Republic (April 9, 2003) Viva Resorts, with six all-inclusive properties in the Dominican Republic, Bahamas and Mexico, has appointed Jorge Bravo as the general director for the Viva Vacation Club, the companys vacation ownership division. Prior to his appointment with the Viva Vacation Club, Bravo was the general director of Grupo Costamexs Royal Holiday Vacation Club, based in the Dominican Republic. In his role as general director, Bravo will oversee ...
Only 862,000 Vacationers Traveled to Israel in 2002 — Lowest Since 1982 / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive Only 862,000 Vacationers Traveled to Israel in 2002 -- Lowest Since 1982 By Rebecca Santana, The Palm Beach Post, Fla. Knight Ridder/Tribune Business News Apr. 13, 2003 - JERUSALEM -- Before flying off on vacation, most tourists look on the Internet for weather information or to make last-minute hotel reservations. Cliff Moberg, bound for a vacation in Israel, looked up prices for gas masks. Israelis lived through Iraqi Scud missiles strikes during the 1991 Persian Gulf War have worried about the threat during this war. "Just a day before I was to fly over, I checked ...
Interstate Hotels & Resorts Signs Five-Year Agreement with VIP International to Outsource Call Center; Expects to Pass Along 8 Percent to 10 Percent S
February 28, 2003
Hotel Online Special Report Hotel Online Special Report Interstate Hotels & Resorts Signs Five-Year Agreement with VIP International to Outsource Call Center - Expects to Pass Along 8 Percent to 10 Percent Savings, Increased Revenue to Hotels 0 Calgary, Alberta, Canada April 22, 2003 VIP International Corporation, a reservation channel marketing company, today announced that it has signed a five-year contract with Interstate Hotels & Resorts (NYSE: IHR) to take over all voice call center reservation services for the majority of Interstates independent properties. Interstate is expected to trans...
Taking the Guesswork out of the Internet / April 2003
February 28, 2003
Hotel Online Special Report Taking the Guesswork Out of the Internet Hotel Internet Strategies (HIS) Helps Properties Own Customer Relationships April 2003 - As an industry, we are well beyond the point of debating whether the Internet will change the way we do business. Now the relevant questions are: How quickly can individual hotels respond to the challenges of ecommerce, and will they be able to maintain control of their customer relationships - or instead, will they relinquish those relationships to the rate-driven environment of the Internet qua electronic marketplace? Leslie Dreier of New York-bas...
InterContinental Hotels Plans to Lay Off About 800 Employees from its Corporate Work Force / April 2003
February 28, 2003
Hotel Online News for the Hospitality Executive InterContinental Hotels Plans to Lay Off About 800 Employees from its Corporate Work Force By Leon Stafford, The Atlanta Journal-Constitution Knight Ridder/Tribune Business News Apr. 26, 2003 - InterContinental Hotels Group, operator of the Holiday Inn and Crowne Plaza chains, plans to lay off up to 800 employees of its corporate global work force. The staff reductions are part of a $100 million cost-cutting move the company previously announced, which will include office closings and consolidations. About 50 percent of the savings will come from layoffs in the coming mo...
InterContinental Hotels Group Shapes New Organisation for Asia Pacific / April 2003
February 28, 2003
Hotel Online Special Report InterContinental Hotels Group Shapes New Organisation for Asia Pacific More Focused, Customer-centric and Efficient Group Singapore: Friday 25 April, 2003 - InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] has unveiled the shape of the new organization in Asia Pacific following the companys global demerger and rebranding from Six Continents Hotels, which became effective last week. The new streamlined organization, which has in its portfolio leading brands including InterContinental Hotels, Crowne Plaza and Holiday Inn, is underpinned by more efficient use of r...
InnLink Releases Next Generation Customer Management System (CMS) / April 2003
February 28, 2003
Hotel Online Special Report InnLink Releases Next Generation Customer Management System (CMS) Hendersonville, TN - April 21, 2003 - InnLink LLC, the industrys leading provider of reservation representation services to the lodging industry, announces the release of its next generation, Customer Management System (CMS). In development for eight months and building on InnLinks former customer-accessed application, CMS provides unparalleled functionality and enhanced user-friendliness to customers of InnLinks reservation representation services. InnLinks CMS is an online, browser-based, graphical tool designed t...
John Imaizumi Named SVP and General Manager of the 1,511-room Gaylord Opryland Texas Resort & Convention Center / April 2003
February 28, 2003
Hotel Online Special Report John Imaizumi Named SVP and General Manager of the 1,511-room Gaylord Opryland Texas Resort & Convention Center GRAPEVINE, Texas - April 7, 2003 -- Gaylord Entertainment (NYSE:GET) today named John Imaizumi senior vice president and general manager of Gaylord Opryland Texas Resort & Convention Center, the luxurious 1,511-room hotel scheduled to open in April 2004. Imaizumi will report directly to Gaylord Entertainment President and CEO Colin Reed. "John's arrival is tremendous news for Gaylord Hotels. We are fortunate to be able to recruit someone of John's caliber into this c...
Impact of World Events Forces IH&RA to Reschedule 40th Annual Congress; New Dates for Cairo, Egypt are Dec 5-9, 2003 / April 2003
February 28, 2003
Hotel Online Special Report Impact of World Events Forces IH&RA to Reschedule 40th Annual Congress; New Dates for Cairo, Egypt are Dec 5-9, 2003 April 15, 2003 - The International Hotel & Restaurant Association (IH&RA) 40th Annual Congress has been rescheduled to take place in Cairo, Egypt 5-9 December 2003, instead of the previously announced dates of 3-7 October 2003. This decision was made in response to the impact of recent world events on hospitality and tourism, the notable shifts in tourism supply and demand and the current trend of travellers postponing or delaying business and leisure travel due to econom...
President Hotel and Tower Appoints InterContinental Hotels Group to Manage and Rebrand Le Royal Meridien Bangkok and Le Meridien President Bangkok / A
February 28, 2003
Hotel Online Special Report President Hotel and Tower Appoints InterContinental Hotels Group to Manage and Rebrand Le Royal Meridien Bangkok and Le Meridien President Bangkok Hotels to be Re-branded as InterContinental Bangkok and Holiday Inn Bangkok Singapore, April 22, 2003 In a major boost to its long-established presence in Thailand, InterContinental Hotels Group (IHG) today announced that it will assume the management of two hotels in central Bangkok, to join its InterContinental and Holiday Inn brands as InterContinental Bangkok and Holiday Inn Bangkok. IHG will commence management of bo...
Michael and Ariane Batterberry and Jean-Marie Lacroix Inducted into International Food & Beverage Forum Hall of Fame / April 2003
February 28, 2003
Hotel Online Special Report Michael and Ariane Batterberry and Jean-Marie Lacroix Inducted into International Food & Beverage Forum Hall of Fame PROVIDENCE, R.I. - April 21, 2003 - Celebrating its 10th anniversary, the International Food & Beverage Forum (IF&BF) held its annual meeting at Johnson & Wales University April 2 through April 5. IF&BF members from around the world came together to induct new members to their Hall of Fame, to award student scholarships, to participate in educational panels and to attend the foundation ceremony of the IF&BF Hall of Fame Society. Comprising 50 top industry leaders, the IF&B...
