Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
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New Hotels of France Chooses Lexington Services for Global Reservation Services / Aug 2002
March 30, 2002
Hotel Online Special Report New Hotels of France Chooses Lexington Services for Global Reservation Services DALLAS, TX (August 14, 2002) Lexington Services, part of MyTravel, one of the largest providers of global hotel reservations in the world, announced today the expansion of their European presence by signing new and extended representation contracts with six of New Hotels properties, comprising more than 700 rooms throughout France. Under the agreement, Lexington will provide centrally hosted reservations technology and support through its new SPIRIT hotel reservation system. This includes worldwi...
Security: Something No Hotel Can Ignore / Geoff Griswold / Summer 2002
March 30, 2002
Hotel Online Special Report Security: Something No Hotel Can Ignore This article is from the Summer 2002 issue of Hospitality Upgrade magazine. To view more articles covering technology for the hospitality industry please visit the Hospitality Upgrade Web site or to request a free publication please call (678) 802-5303 or e-mail. . Summer 2002 by Geoff Griswold Security has always been a key issue for hoteliers. The events of the past seven months have only heightened awareness for proper security and the need for upgrades in equipment, where required. Technology plays a major part in meeting todays secu...
US Hotels and Their Workers Room for Improvement / AFL-CIO / September 2002
March 30, 2002
US Hotels and Their Workers Room for Improvement September 2002 AFL-CIO Working for America Institutes Research Director Dr. Howard Wial and Economic Analyst Jeff Rickert wrote this report with support from many people in many organizations. . Executive Summary The U.S. hotel industry¾ a low-wage industry that has grown rapidly over the past two decades¾ provides jobs for workers with little formal education or training, including some people leaving welfare. Hotels have also received public economic development subsidies as part of central city economic development projects. This report summarizes the industrys perfo...
The 320 room Hilton Stockholm Infra City Reopens After Multimillion Renovation / Aug 2002
March 30, 2002
Hotel Online Special Report The 320 room Hilton Stockholm Infra City Reopens After Multimillion Renovation Stockholm, 28th August 2002 - Hilton Stockholm Infra City - located 10 minutes from Stockholm Arlanda Airport - Stockholms largest congress- and event hotel opens today. Hilton Stockholm Infra City is one of the Nordic regions largest Conference-, Congress- and Exhibition Hotels, when today opening its doors to 320 modern bedrooms, 24 Conference Rooms including 7 Hilton Meetings rooms and a purpose built auditorium seating 400 guests. Add to that the large Exhibition Hall offering a total of 3.500 square...
Homestead Studio Suites Acquires Dallas Hawthorn Suites; First Conversion Since Inception in 1992 / August 2002
March 30, 2002
Hotel Online Special Report Homestead Studio Suites Acquires Dallas Hawthorn Suites; First Conversion Since Inception in 1992 ATLANTA, Aug. 21, 2002 - Homestead Studio Suites Hotels, owner of more than 100 extended-stay hotels in 28 states, today announced the acquisition of the Dallas North Hawthorn Suites from an independent owner. Terms of the acquisition were undisclosed. The 112-room all-suite hotel is Homestead's first conversion since the company's inception in 1992. The development is located in the Dallas metropolitan area on Dallas Parkway, immediately off the North Dallas Tollway and one block nort...
InnLink Hires Sharryn Harewood as Director of Marketing Solutions / Aug 2002
March 30, 2002
Hotel Online Special Report InnLink Hires Sharryn Harewood as Director of Marketing Solutions; Creates New Division Targeting GDS and Internet Channel Growth Management Hendersonville, TN August 14, 2002 - InnLink, L.L.C., a company specializing in reservation representation services for independent hotels, inns, and lodging companies including toll-free, private label voice reservation services, seamless global distribution system (GDS) connectivity, Internet distribution system (IDS) services, and Customer Relationship Management (CRM) and marketing assistance programs designed to increase propertys ...
Pertlink Helps Hanoi Horison Become First Hotel in Vietnam to Provide Free Wireless Internet Access / Aug 2002
March 30, 2002
Hotel Online Special Report Pertlink Helps Hanoi Horison Become First Hotel in Vietnam to Provide Free Wireless Internet Access GO SURFING IN HANOI Hanoi August 7th, 2002 - Exotic Vietnam, rich in culture and history is taking a giant step to attract more visitors to the country. In an effort to widen doors, not long ago closed to the outside world, Vietnam is embracing new technology to make it more accessible and the world beyond easier to reach. For the first time ever, free wireless broadband high-speed internet access will be available to guests of the Hanoi Horison Hotel with the signing o...
Hospitality Sales & Marketing Association International Remaining Events for 2002 / Aug 2002
March 30, 2002
Hotel Online Special Report Hospitality Sales & Marketing Association International Remaining Events for 2002 MCLEAN, VA (Aug. 26, 2002) The Hospitality Sales & Marketing Association International (HSMAI) provides an extensive calendar of events highlighting educational forums as well as business-to-business venues for buyers and suppliers of hospitality, travel and tourism. From cutting-edge educational sessions and executive think tanks featuring expert speakers, to a full program of regional meetings, trade shows and networking opportunities, HSMAI events are invaluable for sales and marketing prof...
Hotel Del Coronado signs agreement with HSA International for Blended Solutions Reservations Sales Training / Aug 2002
March 30, 2002
Hotel Online Special Report Hotel del Coronado Signs Agreement with HSA International for Blended Solutions Reservations Sales Training July 22, 2002 Fort Lauderdale, FL. Hotel del Coronado, a Mobil Four Star, Automobile Club of America Four Diamond hotel that was recently ranked among Training magazines 2002 Training Top 100 has entered into an agreement with HSA International to provide a targeted and blended solution for Reservations Sales Enhancement Training. Through the new Targeted and Blended Solutions (TABS) system, HSA offers a collection of products and services that have been proven to assist and sup...
Ted Darnall, Geoff Ballotti, Norman Macleod and Sue Brush Appointed to New Positions at Starwood / Aug 2002
March 30, 2002
Hotel Online Special Report Ted Darnall, Geoff Ballotti, Norman Macleod and Sue Brush Appointed to New Positions at Starwood WHITE PLAINS, N.Y.- Aug. 6, 2002 -- Starwood Hotels & Resorts Worldwide, Inc (NYSE:HOT) announced today that several veteran senior executives have been appointed to new positions within the organization. Ted Darnall, currently President, North America, has been named President, Starwood Real Estate, and Geoff Ballotti, Senior Vice President of Southern Europe, has been appointed Executive Vice President, Hotel Operations for North America. Darnall will report to Barry S. Sternlicht, Star...
Arlington Hospitality, Inc Reports 2nd Qtr 2002 Net income of $234,068; 2nd Quarter RevPAR Up 5.3% / Aug 2002
March 30, 2002
Hotel Online Special Report Arlington Hospitality, Inc Reports 2nd Qtr 2002 Net income of $234,068; 2nd Quarter RevPAR Up 5.3% ARLINGTON HEIGHTS, ILLINOIS, August 7, 2002 Arlington Hospitality, Inc. (Nasdaq/NM: HOST) today announced its earnings results for the second quarter ended June 30, 2002. Net income for the quarter was $234,068, or $0.05 per diluted share, compared to net income of $152,596, or $0.03 per diluted share in 2001. Revenues increased 21.7%, to $20.6 million in the second quarter of 2002, from $17.0 million in 2001. Net income plus depreciation and amortization was up 26.1%, to $1.6 mi...
Hong Kong PolyU Crafting Leading Brand Name in Hotel and Tourism Education / Aug 2002
March 30, 2002
Hotel Online Special Report Hong Kong PolyU Crafting Leading Brand Name in Hotel and Tourism Education (Sing Tao Daily, 28 August 2002) Prof. Kaye Chon joined The Hong Kong Polytechnic University's School of Hotel & Tourism in July 2000 from the Conrad Hilton College of Hotel and Restaurant Management at the University of Houston. In just two years, Prof. Chon made the School one of the 16 hotel schools worldwide accepted into the World Tourism Organization's travel and tourism education network. The School has also become the world headquarters and secretariat of the International Academy for the ...
HITEC 2002 Post Show Report / Terence Ronson / August 2002
March 30, 2002
Hotel Online Special Report HITEC 2002 Post Show Report / Terence Ronson By Terence Ronson - August 2002 This year, HITEC celebrated its 30th anniversary, and what amazed me most about that fact (and Mike Wrigley of BOSS IT Ltd.) is that the industry is still trying to fix many of the original problems that saw it formed in the first place. Although weve seen the advent of the computer and most especially the sophistication of the PMS (Property Management System), we still talk about how to recognize the guest, and make sure they get bananas or apples in their room as well as a fluffy bathrobe and, maybe a s...
HFTP® Appoints the 2003 HITEC® Advisory Council; Tina Marie Samson Chairs / Aug 2002
March 30, 2002
Hotel Online Special Report HFTP® Appoints the 2003 HITEC® Advisory Council; Tina Marie Samson Chairs AUSTIN, TX; August 6, 2002 Hospitality Financial and Technology Professionals (HFTP®) recently announced the 2003 Hospitality Industry Technology Exposition and Conference (HITEC®) Advisory Council. The 2003 HITEC Advisory Council Chairman is Tina Marie Samson, CHAE. Samson is the CFO for Loews Hotels at Universal Orlando. "This group of hospitality technology leaders are professionals who are at the forefront of the industry," said Samson. "This highly qualified group ensures that the HITEC ed...
Closer Links Forged Between Two Major Worldwide Hospitality Organisations – IH&RA and HCIMA / Aug 2002
March 30, 2002
Hotel Online Special Report Closer Links Forged Between Two Major Worldwide Hospitality Organisations - IH&RA and HCIMA Paris, August 29, 2002....A closer working relationship has been forged by the chief executives of two major worldwide hospitality organisations - the International Hotel & Restaurant Association (IH&RA), representing over 750,000 hospitality operators worldwide; and the Hotel & Catering International Management Association (HCIMA), representing 20,000 individual managers and aspiring managers in over 100 countries across the globe. Last week, IH&RA chief executive Alain-Philippe Feutré met...
Overall Hotel Guest Satisfaction Increases in Five of Six Lodging Segments Compared to 2001 / J.D. Power and Associates / Aug 2002
March 30, 2002
Hotel Online Special Report Overall Hotel Guest Satisfaction Increases in Five of Six Lodging Segments Compared to 2001 / J.D. Power and Associates WESTLAKE VILLAGE, Calif - Aug. 29, 2002-- Most major hotel chains are providing a higher level of customer satisfaction despite the tragic events of September 11 and difficult economic times in the hotel industry, according to the J.D. Power and Associates 2002 North America Hotel Guest Satisfaction Study(SM) released today. (see 2001 results, 2000 results, 1999 results) Overall customer satisfaction increased in five of six segments compared to 2001. Luxur...
Former Workers Sue Greenbrier Resort for Life Insurance / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Former Workers Sue West Virginia-Based Greenbrier Resort for Life Insurance By By Ken Ward Jr., The Charleston Gazette, W.Va. Knight Ridder/Tribune Business News Aug. 20--More than 40 former employees of The Greenbrier resort allege that the hotel is cheating them out of promised life insurance. The suit filed by the former employees names CSX Hotels Inc. as a defendant. The company, which owns the hotel and resort, is part of CSX Corp., the transportation conglomerate. The workers allege that Greenbrier management promised "that in return for working" at the hotel...
Wilcox Capital Partners Buy the 284-room Green Oaks Inn in Ft Worth for Approximately $5 million / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Wilcox Capital Partners Buy the 284-room Green Oaks Inn in Ft Worth for Approximately $5 million By Barry Shlachter, Fort Worth Star-Telegram, Texas Knight Ridder/Tribune Business News Aug. 16--FORT WORTH, Texas--The 284-room Green Oaks Inn, a west Fort Worth landmark since its splashy 1965 opening, has been purchased by a group of North Texas investors for an estimated $5 million after the hotel languished in foreclosure for nearly 21 months. In its heyday, a slew of celebrities stayed at the Green Oaks, including Elvis Presley, who spent three nights in suite 140 in 19...
Veteran Hoteliers Take The Helm Of Grand Tradition Hotels & Resorts / Aug 2002
March 30, 2002
Hotel Online Special Report Veteran Hoteliers Take The Helm Of Grand Tradition Hotels & Resorts John Erickson, Ray Hopkins and Duane Quintana steer new course for hotel representation company Portland, Ore. - (August 26, 2002) Veteran hoteliers John Erickson, Ray Hopkins and Duane Quintana have taken over the executive management and operations of Grand Tradition Hotels & Resorts, a collection of three- to five-star independently owned or distinctively branded hotels and resorts receiving national sales and marketing representation under one umbrella. The former Westin, Marriott and Four Seasons execut...
Twenty Design Firms Selected as Finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design / Aug 2002
March 30, 2002
Hotel Online Special Report Twenty Design Firms Selected as Finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design WHITE PLAINS, NY, July 31, 2002 Twenty design firms, representing an international selection of lodging and restaurant properties, have been named finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design. Recognizing excellence in seven design categories, the Gold Key Finalists were chosen from 180 entries. The 2002 Gold Key Finalists are: Restaurants - Seating to 110 Burdifilek (Toronto, Canada) for Basilico, Woodbridge, Canada LBL Ar...
Facing The Challenging Budget Period Head-On; Low/No-Cost Ideas for Generating Revenue / Aug 2002
March 30, 2002
Facing The Challenging Budget Period Head-On Low/No-Cost Ideas for Generating Revenue August 12, 2002 - The sluggish economy and lowered occupancies are undoubtedly affecting funding decisions as hotel marketing and sales staff are tasked with streamlining their marketing budgets for 2003. Marketing and sales professionals have to overcome a tendency to hunker down in preparing their marketing budgets for next year. Regardless of funding levels for hotel marketing and advertising, there are some key actions that every hotel can take to increase their propertys competitiveness and revenue: 1. Review Your Prese...
Four Hotels with 1,662 rooms Planned by Price Legacy Corp. for Mixed-use Entertainment Center Near Disneyland / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Four Hotels with 1,662 rooms Planned by Price Legacy Corp. for Mixed-use Entertainment Center Near Disneyland By Mary Ann Milbourn, The Orange County Register, Calif. Knight Ridder/Tribune Business News Aug. 20--ANAHEIM, Calif.--Going down the list of Price Legacy Corp. holdings, the company's major interest is in shopping centers like the one it owns in San Juan Capistrano anchored by Costco, PETsMART and Staples. The San Diego-based real estate investment trust, whose focus is open-air retail shopping centers, also owns self-storage units, an Arizona hotel and some of...
UniFocus Launches GUESTScope; New Mechanism for Guest Feedback / Aug 2002
March 30, 2002
Hotel Online Special Report UniFocus Launches GUESTScope; New Mechanism for Guest Feedback CARROLLTON, TX -- UniFocus, a knowledge and performance management company for service industries, recently introduced the GUESTScope pod, a new mechanism to allow guests to electronically record their perceptions of a hotel at checkout. Hotels have always wanted to know what their guests are thinking at the most critical time when they are experiencing the propertys services, said Mark Heymann, chief executive officer of UniFocus, Now they can. This provides real time guest feedback. The new program provides ...
Foundry Park Inn & Spa Massages History With High Tech; Adds Wireless High-Speed Internet Access through Partnership with StayOnline / Aug 2002
March 30, 2002
Hotel Online Special Report Foundry Park Inn & Spa Massages History With High Tech; Adds Wireless High-Speed Internet Access through Partnership with StayOnline ATLANTA, GA August 1, 2002 Its antebellum meets high tech as the Foundry Park Inn & Spa in Athens, GA, completes installation of wireless high-speed Internet access in its facilities. StayOnline, a leading provider of 100% wireless Internet solutions for the hospitality industry, is handling the job of merging old and new. The Foundry Park Inn & Spa sits on an historic 3.8 acre site at the edge of downtown Athens. Designed to replicate row houses buil...
