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HFTP® Appoints the 2003 HITEC® Advisory Council; Tina Marie Samson Chairs / Aug 2002
March 30, 2002
Hotel Online Special Report HFTP® Appoints the 2003 HITEC® Advisory Council; Tina Marie Samson Chairs AUSTIN, TX; August 6, 2002 Hospitality Financial and Technology Professionals (HFTP®) recently announced the 2003 Hospitality Industry Technology Exposition and Conference (HITEC®) Advisory Council. The 2003 HITEC Advisory Council Chairman is Tina Marie Samson, CHAE. Samson is the CFO for Loews Hotels at Universal Orlando. "This group of hospitality technology leaders are professionals who are at the forefront of the industry," said Samson. "This highly qualified group ensures that the HITEC ed...
Closer Links Forged Between Two Major Worldwide Hospitality Organisations – IH&RA and HCIMA / Aug 2002
March 30, 2002
Hotel Online Special Report Closer Links Forged Between Two Major Worldwide Hospitality Organisations - IH&RA and HCIMA Paris, August 29, 2002....A closer working relationship has been forged by the chief executives of two major worldwide hospitality organisations - the International Hotel & Restaurant Association (IH&RA), representing over 750,000 hospitality operators worldwide; and the Hotel & Catering International Management Association (HCIMA), representing 20,000 individual managers and aspiring managers in over 100 countries across the globe. Last week, IH&RA chief executive Alain-Philippe Feutré met...
Overall Hotel Guest Satisfaction Increases in Five of Six Lodging Segments Compared to 2001 / J.D. Power and Associates / Aug 2002
March 30, 2002
Hotel Online Special Report Overall Hotel Guest Satisfaction Increases in Five of Six Lodging Segments Compared to 2001 / J.D. Power and Associates WESTLAKE VILLAGE, Calif - Aug. 29, 2002-- Most major hotel chains are providing a higher level of customer satisfaction despite the tragic events of September 11 and difficult economic times in the hotel industry, according to the J.D. Power and Associates 2002 North America Hotel Guest Satisfaction Study(SM) released today. (see 2001 results, 2000 results, 1999 results) Overall customer satisfaction increased in five of six segments compared to 2001. Luxur...
Former Workers Sue Greenbrier Resort for Life Insurance / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Former Workers Sue West Virginia-Based Greenbrier Resort for Life Insurance By By Ken Ward Jr., The Charleston Gazette, W.Va. Knight Ridder/Tribune Business News Aug. 20--More than 40 former employees of The Greenbrier resort allege that the hotel is cheating them out of promised life insurance. The suit filed by the former employees names CSX Hotels Inc. as a defendant. The company, which owns the hotel and resort, is part of CSX Corp., the transportation conglomerate. The workers allege that Greenbrier management promised "that in return for working" at the hotel...
Wilcox Capital Partners Buy the 284-room Green Oaks Inn in Ft Worth for Approximately $5 million / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Wilcox Capital Partners Buy the 284-room Green Oaks Inn in Ft Worth for Approximately $5 million By Barry Shlachter, Fort Worth Star-Telegram, Texas Knight Ridder/Tribune Business News Aug. 16--FORT WORTH, Texas--The 284-room Green Oaks Inn, a west Fort Worth landmark since its splashy 1965 opening, has been purchased by a group of North Texas investors for an estimated $5 million after the hotel languished in foreclosure for nearly 21 months. In its heyday, a slew of celebrities stayed at the Green Oaks, including Elvis Presley, who spent three nights in suite 140 in 19...
Veteran Hoteliers Take The Helm Of Grand Tradition Hotels & Resorts / Aug 2002
March 30, 2002
Hotel Online Special Report Veteran Hoteliers Take The Helm Of Grand Tradition Hotels & Resorts John Erickson, Ray Hopkins and Duane Quintana steer new course for hotel representation company Portland, Ore. - (August 26, 2002) Veteran hoteliers John Erickson, Ray Hopkins and Duane Quintana have taken over the executive management and operations of Grand Tradition Hotels & Resorts, a collection of three- to five-star independently owned or distinctively branded hotels and resorts receiving national sales and marketing representation under one umbrella. The former Westin, Marriott and Four Seasons execut...
Twenty Design Firms Selected as Finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design / Aug 2002
March 30, 2002
Hotel Online Special Report Twenty Design Firms Selected as Finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design WHITE PLAINS, NY, July 31, 2002 Twenty design firms, representing an international selection of lodging and restaurant properties, have been named finalists for the 22nd Annual Gold Key Awards for Excellence in Hospitality Design. Recognizing excellence in seven design categories, the Gold Key Finalists were chosen from 180 entries. The 2002 Gold Key Finalists are: Restaurants - Seating to 110 Burdifilek (Toronto, Canada) for Basilico, Woodbridge, Canada LBL Ar...
Facing The Challenging Budget Period Head-On; Low/No-Cost Ideas for Generating Revenue / Aug 2002
March 30, 2002
Facing The Challenging Budget Period Head-On Low/No-Cost Ideas for Generating Revenue August 12, 2002 - The sluggish economy and lowered occupancies are undoubtedly affecting funding decisions as hotel marketing and sales staff are tasked with streamlining their marketing budgets for 2003. Marketing and sales professionals have to overcome a tendency to hunker down in preparing their marketing budgets for next year. Regardless of funding levels for hotel marketing and advertising, there are some key actions that every hotel can take to increase their propertys competitiveness and revenue: 1. Review Your Prese...
Four Hotels with 1,662 rooms Planned by Price Legacy Corp. for Mixed-use Entertainment Center Near Disneyland / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Four Hotels with 1,662 rooms Planned by Price Legacy Corp. for Mixed-use Entertainment Center Near Disneyland By Mary Ann Milbourn, The Orange County Register, Calif. Knight Ridder/Tribune Business News Aug. 20--ANAHEIM, Calif.--Going down the list of Price Legacy Corp. holdings, the company's major interest is in shopping centers like the one it owns in San Juan Capistrano anchored by Costco, PETsMART and Staples. The San Diego-based real estate investment trust, whose focus is open-air retail shopping centers, also owns self-storage units, an Arizona hotel and some of...
UniFocus Launches GUESTScope; New Mechanism for Guest Feedback / Aug 2002
March 30, 2002
Hotel Online Special Report UniFocus Launches GUESTScope; New Mechanism for Guest Feedback CARROLLTON, TX -- UniFocus, a knowledge and performance management company for service industries, recently introduced the GUESTScope pod, a new mechanism to allow guests to electronically record their perceptions of a hotel at checkout. Hotels have always wanted to know what their guests are thinking at the most critical time when they are experiencing the propertys services, said Mark Heymann, chief executive officer of UniFocus, Now they can. This provides real time guest feedback. The new program provides ...
Foundry Park Inn & Spa Massages History With High Tech; Adds Wireless High-Speed Internet Access through Partnership with StayOnline / Aug 2002
March 30, 2002
Hotel Online Special Report Foundry Park Inn & Spa Massages History With High Tech; Adds Wireless High-Speed Internet Access through Partnership with StayOnline ATLANTA, GA August 1, 2002 Its antebellum meets high tech as the Foundry Park Inn & Spa in Athens, GA, completes installation of wireless high-speed Internet access in its facilities. StayOnline, a leading provider of 100% wireless Internet solutions for the hospitality industry, is handling the job of merging old and new. The Foundry Park Inn & Spa sits on an historic 3.8 acre site at the edge of downtown Athens. Designed to replicate row houses buil...
Food Safety Implementation, by Design / Lee Simon / July 2002
March 30, 2002
Drawing Conclusions Foodservice Design By Lee Simon / The General Group / July 2002 Let the records show that I am a big proponent of food safety big HUGE! The last thing that a dining patron should have to worry about is whether or not food poisoning is a potential side effect of the dining experience. Unfortunately, wide spread implementation of safe food handling practices, throughout most segments of the hospitality industry, has not been as successful as originally hoped. Food Safety Hype Food safety, for our purposes, will refer to the handling of food and food contact items in a manner that reduces the risk ...
The Secret to Foodservice Design: Follow the Flow of Food / Drawing Conclusions / May 2002
March 30, 2002
Drawing Conclusions Foodservice Design By Lee Simon / The General Group / May 2002 To kick off this column, I thought I would start by giving away the biggest, baddest secret to successful kitchen design. All right, it is right there in the title, but it is certainly worth repeating follow the flow of food. By this, I mean that the facility should be designed to handle the events that occur as part of food preparation in sequential order. It sounds simple, but you would be surprised to learn how many foodservice facilities (independent and chain establishments alike) are designed without keeping this key principle in m...
Chicago Marriott Welcomes Seeing Eye Dogs Along with Their Masters / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Chicago Marriott Welcomes Seeing Eye Dogs Along with Their Masters By Jon Anderson, Chicago Tribune Knight Ridder/Tribune Business News Aug. 27, 2002 - Call it a woof deck. When 600 conventioneers checked into the Chicago Marriott Downtown last weekend for national convention of The Foundation Fighting Blindness, they brought along an added challenge for the hotel--Seeing Eye dogs. The Marriott, in turn, put in a fenced-off turf and cement dog-walk area on its 9th-floor patio, high above North Michigan Avenue, with a splendid view of the surrounding skyscrapers. "W...
FelCor Developing $100 million 251-Unit, Luxury Ocean Front Condominium Tower at Kingston Plantation / August 2002
March 30, 2002
Hotel Online Special Report FelCor Developing $100 million 251-Unit, Luxury Ocean Front Condominium Tower at Kingston Plantation IRVING, Texas August 22, 2002 - FelCor Lodging Trust Incorporated (NYSE: FCH), one of the nations largest hotel real estate investment trusts (REITs), today announced the development of the 251-unit Margate Tower Condominiums in Myrtle Beach, South Carolina. The Margate development project will be owned through a joint venture arrangement between FelCor and Hilton Hotels Corporation, with each company owning a 50 percent interest. FelCor will be the project developer and will oversee...
Four Seasons Hotels Reports 36% Decline in 2nd Qtr Profit; Weak Business Travel Continues at City Centre Hotels Within the US / Hotel Operating Data
March 30, 2002
Hotel Online Special Report Four Seasons Hotels Reports 36% Decline in 2nd Qtr Profit; Weak Business Travel Continues at City Centre Hotels Within the US Hotel Operating Data TORONTO, Aug. 2, 2002 - Four Seasons Hotels Inc. (TSX Symbol "FSH"; NYSE Symbol "FS") today reported its results for the second quarter ended June 30, 2002. Net earnings decreased 35.7% to $18.1 million ($0.52 basic earnings per share and $0.48 diluted earnings per share) for the three months ended June 30, 2002, as compared to $28.2 million ($0.80 basic earnings per share and $0.72 diluted earnings per share) for the comparable period in...
FelCor's CEO, Thomas J. Corcoran, Jr., Files Certification Letter with SEC / Aug 2002
March 30, 2002
Hotel Online Special Report FelCor's CEO, Thomas J. Corcoran, Jr., Files Certification Letter with SEC IRVING, Texas August 13, 2002 - FelCor Lodging Trust Incorporated (NYSE: FCH), one of the nations largest hotel real estate investment trusts (REITs), today announced that its President and CEO, Thomas J. Corcoran, Jr., and Executive Vice President and Chief Financial Officer, Richard J. OBrien, have each signed sworn statements attesting to the accuracy of FelCors previous Securities and Exchange Commission (SEC) filings and have submitted such statements to the SEC. The sworn statements were m...
Etched Bottles Perfect for Hotels; Unique Product Makes Clients Remember You for Years / Aug 2002
March 30, 2002
Hotel Online Special Report Etched Bottles Perfect for Hotels; Unique Product Makes Clients Remember You for Years New York, N.Y., August, 2002 -- Morgan Walker International has unveiled a new product line -- "Your Private Label," a custom branded 100% non-alcoholic sparkling cider that comes in two varieties of designer bottles-glass engraved and custom labeled. The line also features Wine Butler® bottle apparel, a line of over 100 different styles patented exclusively for bottles. This unique combination makes Your Private Label the best-dressed bottles in America. With your corporate brand on the bottle...
San Antonio Landmark The Emily Morgan Hotel Opened by Westmont Hospitality Group and General Manager H.L. Scooter Yates Jr. / Aug 2002
March 30, 2002
Hotel Online Special Report San Antonio Landmark The Emily Morgan Hotel Opened by Westmont Hospitality Group and General Manager H.L. "Scooter" Yates Jr. SAN ANTONIO - Aug. 2, 2002 - The Emily Morgan Hotel, one of the country's foremost "lifestyle" hotels, officially re-opened with a lavish, gold-themed party following an extensive multi-million-dollar interior renovation. And just in time for the festivities, the Texas landmark was designated as a "style" hotel by Utell, the prestigious hotel representation firm, making it the only property of its class in the state of Texas. Owners Westmont Ho...
Embassy Suites Would Get Rebate for Hotel Development at Hampton, Va., Convention Center / Aug 2002
March 30, 2002
Hotel Online News for the Hospitality Executive Embassy Suites Would Get Rebate for Hotel Development at Hampton, Va., Convention Center By Susan Friend, Daily Press, Newport News, Va. Knight Ridder/Tribune Business News Aug. 29--HAMPTON, Va.--Hampton city officials revealed for the first time Wednesday night some of the incentives that they've offered the Embassy Suites chain to build a hotel adjacent to the proposed Crossroads convention center. The news occurred at a sparsely attended two-hour public meeting, during which officials and the city's consultants explained reports just received by the city on t...
Elysium Resort Hotel in Cyprus, Designed by SBT International, Named by the Sunday Times as the Best New Resort Hotel in the World / Aug 2002
March 30, 2002
Hotel Online Special Report Elysium Resort Hotel in Cyprus, Designed by SBT International, Named by the Sunday Times as the Best New Resort Hotel in the World Listed as One of the Great Hotels of the World the Elysium Resort Hotel in Cyprus, designed by SBT International, the international division of Scott Brownrigg + Turner, has also been named by the Sunday Times as the Best [New] Resort Hotel in the World. The Elysium offers luxury holiday accommodation close to the ancient city of Paphos and opened in May 2002. SBT International provided architecture, interior design, landscape archite...
March 30, 2002
Hotel Online Special Report The IH/M&RS Editors Choice Awards Allows Exhibitors to Introduce New, Cutting-edge Products Prior to Opening Day 2002 IH/M&RS EDITORS CHOICE AWARDS ACCEPTING ENTRIES WHITE PLAINS, NY, August 1, 2002 Entries are now being accepted for the 7th Annual IH/M&RS Editors Choice Awards, which recognize leading new product introductions in five categories: amenities; technology; foodservice equipment and supplies; food and beverage; and furnishings and fixtures. The entry deadline for the Editors Choice Awards is October 25, 2002. International Hotel/Motel & Restaurant Show (...
The Ecolab Academic Scholarship Program Awards 11 Scholarships to Hospitality Students / Aug 2002
March 30, 2002
Hotel Online Special Report The Ecolab Academic Scholarship Program Awards 11 Scholarships to Hospitality Students Washington, August 20, 2002 - The American Hotel & Lodging Educational Foundation (AH&LEF) has awarded $22,000 scholarships to 11 hospitality students participating in the Ecolab Academic Scholarship Program. The AH&LEF-administers the annual academic scholarship competition, which selects recipients based on academic performance, hospitality work experience, a personal essay, and financial need. The Ecolab scholarship program is open to all full-time undergraduate and graduate students enro...
East Coast Hotels' Demand for Cost-Saving Ecological Solutions Heats Up as Utility Expenses Soar / Aug 2002
March 30, 2002
Hotel Online Special Report East Coast Hotels' Demand for Cost-Saving Ecological Solutions Heats Up as Utility Expenses Soar Green Suites International Expanding to Meet Customer Needs; New England-area Office to Benefit the Company and Industry Upland, Calif.(Aug. 20, 2002) West Coast hoteliers are not alone in their much-reported battles against ever-increasing water, sewer, gas and electric rates. While the supply-and-demand gap might be wider in certain West Coast markets, many East Coast markets are suffering similarly. In recent months, East Coast hotels demand for ecological solutions providing si...
