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TravelCLICK's New Web Site Provides Free Access to Local Hotel GDS Booking Information / May 2002
February 28, 2002
TravelCLICK's New Web Site Provides Free Access to Local Hotel GDS Booking Information CHICAGO - May 22, 2002 -- Bruce W. Mainzer, senior vice president of marketing for TravelCLICK, announced the launch of a completely enhanced www.travelclick.net Web site with a unique capability: the site now enables any visitor to download GDS hotel booking data for over 400 cities worldwide. "TravelCLICK is making hotel booking information available to increase understanding of the $15 billion marketplace the GDS represent," said Mainzer. "We encourage anyone interested in hotel room dis...
TravelCLICK Products Offered Chain-wide by Marriott International / May 2002
February 28, 2002
TravelCLICK Products Offered Chain-wide by Marriott International CHICAGO - May 28, 2002 -- Ray Cohen, president and co-CEO of TravelCLICK, Inc., the leading provider of digital media and data solutions to the travel industry, today announced that Marriott International, Inc. will offer the company's portfolio of electronic marketing and informational tools to its 2,400 hotels worldwide. TravelCLICK's products and local consultants will help Marriott properties in every geographic region of the world raise their profiles on electronic shelves and boost revenues. "TravelCLICK will equip our hotels with planning t...
Many Consumers Believe Travel Companies are Engaging In Bait and Switch Tactics to Remain Competitive / Wyndham Survey / May 2002
February 28, 2002
Hotel Online Special Report Many Consumers Believe Travel Companies are Engaging In "Bait and Switch" Tactics to Remain Competitive / Wyndham Survey 62 percent of Americans do not expect to pay full price for leisure travel DALLAS (May 14, 2002) - A recent survey* commissioned by Wyndham International reveals how Americans define a good travel deal. Results show that Americans think travel deals are not always what they originally appear to be; in fact, 59 percent of respondents associate travel deals with "bait and switch" tactics designed to lure potential purchasers into exploring the deal in question. A f...
TOWARD (Tour Operators and Wholesalers Achieving Real-Time Distribution) Will Feature Atinera, Pegasus and Datalex on the Future of Electronic Distrib
February 28, 2002
Hotel Online Special Report -TOWARD (Tour Operators and Wholesalers Achieving Real-Time Distribution) Will Feature Atinera, Pegasus and Datalex on the Future of Electronic Distribution Key players to go head-to-head on vital issue at global distribution conference 3 May 2002 - For the first time, leading figures in the travel industry are to debate the vexed issue of electronic distribution and customer connectivity across the booking chain. The no-holds-barred panel debate will form the centrepiece of TOWARD 2002 conference in Las Vegas (7-8 May) organised by TOWARD, the leading exponent of global dis...
Amount of Tip Depends on Type, Quality of Service / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive Amount of Tip Depends on Type, Quality of Service By Joby Nahas, The Free Lance-Star, Fredericksburg, Va. Knight Ridder/Tribune Business News May 2--The hair stylist. The waitress. The guy who delivers the pizza. It seems all of these people expect customers to drop them a little something extra for their services. But how much is enough when it comes to tipping? The word "tip" is thought to mean "to ensure prompt service." And while it's a pleasant plus for some workers, it's a make or break for others. In restaurants, it's common for diners to leave servers som...
Thailand's Hotel Industry Losing Occupancy as Foreign Tourists Stay Home to Watch World Cup on TV / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive Thailand's Hotel Industry Losing Occupancy as Foreign Tourists Stay Home to Watch World Cup on TV By Nondhanada Intarakomalyasut, Bangkok Post, Thailand Knight Ridder/Tribune Business News May 23--The World Cup has started to hurt Thailand's hotel industry as foreign tourists from main markets including Japan, South Korea and Europe choose to stay home to watch the tournament on television. Japanese tourists, whose arrivals exceeded one million a year, as well as Koreans, had all but vanished recently from Thailand, said Prakit Chinamornpong, secretary of the Thai Hotels...
Vacationers Help Buoy Destination Hotels & Resorts; Named Manager of Teton Mountain Lodge at Jackson Hole / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive Vacationers Help Buoy Destination Hotels & Resorts; Named Manager of Teton Mountain Lodge at Jackson Hole By Jason Blevins, The Denver Post Knight Ridder/Tribune Business News May 6--Business and luxury travel have yet to rebound after the economic and emotional turmoil of the last part of 2001, but one Denver-area hotel company has found room to grow. Destination Hotels & Resorts, a Denver Tech Center-based manager of about 30 independent, luxury resorts, has recently landed the contract to manage the new Teton Mountain Lodge at the base of Jackson Hole ski area, maki...
Tom McCarthy's Sales and Catering Training Via Internet Introduced by HotelTraining.com / May 2002
February 28, 2002
Hotel Online Special Report Tom McCarthy's Sales and Catering Training Via Internet Introduced by HotelTraining.com Dallas, TX May 16, 2002 - HotelTraining.com announced today the hospitality industry's first Internet based group sales and catering training workshop, Handling the Telephone Inquiry. The workshop was written by Tom McCarthy, president of Hotel Professionals, working with Performance Systems Group, Inc. of Reston, VA which provided the design and production resources. HotelTraining.com is delivering the workshop over the Internet as well as providing tracking and reporting of participants' usage. "T...
Trey Matheu Named Director of Lodging at Nemacolin Woodlands Resort & Spa / May 2002
February 28, 2002
Hotel Online Special Report Trey Matheu Named Director of Lodging at Nemacolin Woodlands Resort & Spa May 25, 2002, Farmington, Pa. -- Nemacolin Woodlands Resort & Spa is pleased to announce the appointment of Trey Matheu as director of lodging. In his new position, he manages the operations of the front office and reservations department, including valet, concierge, door staff, bell staff, front desk, PBX and transportation. Prior to joining Nemacolin Woodlands, Matheu was resident manager at Snake River Lodge & Spa in Teton Village, WY. Other career highlights include resident manager at Jackson Lake Lo...
Travel + Leisure Magazine Votes The Mansion on Turtle Creek, Dallas the No. 1 in the World for Service / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive Travel + Leisure Magazine Votes The Mansion on Turtle Creek, Dallas the No. 1 in the World for Service By Rob Brinkley, The Dallas Morning News Knight Ridder/Tribune Business News May 18--If The Mansion on Turtle Creek's definition of "service" includes draining its swimming pool to find a dropped engagement ring, what does it get? Noticed. The readers of Travel + Leisure magazine voted the tony Dallas hotel No. 1 in the world for service. In addition to the lost ring incident, readers said they were impressed by the Mansion's 2-to-1 staff ratio and such perks a...
Hyatt International Hotels and TIV Operations Group Announce Innovative Telecom Improvement Solution / May 2002
February 28, 2002
Hotel Online Special Report Hyatt International Hotels and TIV Operations Group Announce Innovative Telecom Improvement Solution Will increase telecom profits through TIVs Telecom Yield Management system May 6, 2002 Dallas, Texas & Chicago, IL TIV Operations Group, Inc. and Hyatt International Hotels & Resorts today announced a joint accord to offer TIV CompuCall Telephone Revenue Yield Management system to each of Hyatt Internationals 82 diverse international properties, in 39 countries, over a 24 month improvement period. Commenting on the new agreement with Hyatt International, David Larsen,...
TIA Forecasting 2% Increase in Travel for the 2002 Summer Season; Issue is Shorter Trips, Spending Less / May 2002
February 28, 2002
Hotel Online Special Report TIA Forecasting 2% Increase in Travel for the 2002 Summer Season; Issue is Shorter Trips, Spending Less Washington, DC -- The Travel Industry Association of America (TIA) is forecasting a slight increase in travel for the 2002 summer season, although travelers plan to take shorter trips, spend less money and stay closer to home. According to TIAs Summer 2002 Travelometer, Americans will take more than 233 million person-trips during June , July and August 2002, up two percent over last summer. A person-trip is one person traveling 50+ miles, one-way, away from home. Survey results...
Ted Davis Named Area Director of Sales & Marketing for Wyndham International Resorts in the West / May 2002
February 28, 2002
Hotel Online Special Report Ted Davis Named Area Director of Sales & Marketing for Wyndham International Resorts in the West DALLAS - May 30, 2002 -- Wyndham International, Inc. (NYSE:WYN) has appointed Ted Davis area director of sales and marketing for Wyndham resorts in the west, including Wyndham Luxury Resorts. Properties under his supervision are The Boulders Resort & Golden Door® Spa and The Lodge at Ventana Canyon, both in Arizona, Carmel Valley Ranch and The Golden Door Spa, both in California, the Wyndham Peaks Resort & Golden Door Spa, The Cabins & Penthouses at The Peaks and the Wyndham Mountain Lodge, al...
Missing Guest History Data At Issue in Suit Brought Against Prime Hospitality Corp. By Buyer of Recently Acquired Wellesley Inn & Suites Hotel / May
February 28, 2002
Hotel Online Special Report Missing Guest History Data At Issue in Suit Brought Against Prime Hospitality Corp. By Buyer of Recently Acquired Wellesley Inn & Suites Hotel Suit Brought by Sunrise Hotel Management, LLC and Prakash Patel, Plaintiffs FORT LAUDERDALE, Fla - May 8, 2002 - A suit alleging two counts of fraud and conspiracy has been brought against the corporations Wellesley Inn & Suites Franchising, Inc,. And Prime Hospitality Corp. (NYSE:PDQ). "As a publicly-traded company, we feel it is imperative to make the public aware of the situation brought about by the actions of the sellers (Wellesley Inn & Su...
Delaware North Companies Asserts a Hospitality Business Approach To Its Acquistion of Delta Queen Steamboat Company / May 2002
February 28, 2002
Hotel Online Special Report Delaware North Companies Asserts Hospitality Business Approach To Its Acquistion of Delta Queen Steamboat Company BUFFALO, N.Y., May 6, 2002 - Delaware North Companies, a global leader in hospitality, retail and food service, announced today that it was the successful bidder for the assets and business of the Delta Queen Steamboat Company, including the Delta Queen, Mississippi Queen and American Queen steamboats. These three vessels are part of a successful river cruise business that serves overnight passengers and pays tribute to the era of the great American paddlewheel steambo...
St. Kitts & Nevis Hotel and Tourism Association Name Don and Kathie Johnson 2002 Hotelier of the Year / May 2002
February 28, 2002
Hotel Online Special Report St. Kitts & Nevis Hotel and Tourism Association Name Don and Kathie Johnson 2002 Hotelier of the Year ST. JAMES PARISH, Nevis (May 8, 2002) Don and Kathie Johnson, the husband and wife management duo at Nisbet Plantation Beach Club in Nevis, were named 2002 Hotelier of the Year at the annual St. Kitts & Nevis Hotel and Tourism Association (HTA) Pelican Tourism Awards Reception, held on April 27, 2002 at the Four Seasons Resort in Nevis. No strangers to the Caribbean tourism industry, both Don and Kathie are hospitality veterans in their own right. Don has worked with Nisbet Plant...
Parisian Architect Jean-Paul Viguier Credited for Sofitel Chicago Water Tower's Audacious, Almost-faultless Design / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive Parisian Architect Jean-Paul Viguier Credited for Sofitel Chicago Water Tower's Audacious, Almost-faultless Design By Blair Kamin, Chicago Tribune Knight Ridder/Tribune Business News May 29, 2002 --Ooh la la! After years of flops by celebrated out-of-town designers and some good, but not quite great, efforts by the home team, Chicago finally has a work of architecture that makes you want to run into the streets and dance the can-can. The new Sofitel Chicago Water Tower, a 415-room, 33-story hotel that sits two blocks west of the John Hancock Center and opens Tuesday...
U.S. Ski Industry Posts Third Best Year Ever with 54.2 million Skier Visits / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive U.S. Ski Industry Posts Third Best Year Ever with 54.2 million Skier Visits By Jason Blevins, The Denver Post Knight Ridder/Tribune Business News May 24--NEW ORLEANS--Travel safety, security, war, a deepening recession and lousy snowfall plagued the start of the past ski season. But still the nation's ski hills posted their third most crowded ski year ever with 54.2 million skier visits. "The ski industry performed significantly better than anyone could have imagined," said Nolan Rosall, a founder of RRC Associates, the Boulder-based market research group that surveys t...
The 6th-Star© Status…for Five Star Hotels that Possess the Latest Guest-related Technologies / May 2002
February 28, 2002
Hotel Online Special Report The 6th-Star© Status...for Five Star Hotels that Possess the Latest Guest-related Technologies Hong Kong, May 28, 2002 - When hotels are star-rated, they are awarded a number of stars based on certain criteria such as location, service levels and facilities. The maximum number of stars any property can hope to achieve is five. But times are changing and the hospitality industry has to adapt to show it responds to the needs of those who help keep their lights on the guests. In a short span of time, technology has become an intrinsic part of our everyday lives. Just look around ...
Six Continents Hotels Guarantees Lowest Internet Rate; Assures Best Online Rate or 10% Off Lowest Price Found with Other Online Consolidators / May 2
February 28, 2002
Hotel Online Special Report Six Continents Hotels Guarantees Lowest Internet Rate; Assures Best Online Rate or 10% Off Lowest Price Found with Other Online Consolidators ATLANTA (May 9, 2002) - Six Continents Hotels, Inc., the world's leading global hotel group, which owns, operates or franchises more than 3,200 hotels and over 510,000 guest rooms in close to 100 countries and territories, today announces the Lowest Internet Rate Guarantee. The consumer promise states that every hotel reservation booked directly through a Six Continents(tm) Hotels web site is guaranteed to have the lowest rate publicly av...
Six Continents Hotels Reports 41% Decline in Profits for Six Months Ended 31 March 2002; Believes Opportunities Exist to Buy More Hotel Assets This Ye
February 28, 2002
Hotel Online Special Report Six Continents Hotels Reports 41% Decline in Profits for Six Months Ended 31 March 2002; Believes Opportunities Exist to Buy More Hotel Assets This Year Six Continents PLC announces today, Thursday 23 May 2002, its interim results. (for the 28 weeks ended 13 April 2002 for Six Continents Retail and Britvic Soft Drinks and six months ended 31 March 2002 for Six Continents Hotels) 1. SUMMARY Financial Highlights Operating profit Six Continents Hotels down 41.1 per cent to £109m Six Continents Retail up 8.1 per cent to £146m* ...
February 28, 2002
Hotel Online Special Report Shoneys Inn Franchise Owners Agree to Rebrand Their Hotels to Guesthouse Inns & Suites May 20, 2002 - ShoLodge, Inc. today announced that it intends to convert the name of the Shoneys Inns hotel chain to GuestHouse International Inns & Suites. The Company recently acquired GuestHouse International Franchise Systems, Inc. (GuestHouse), the franchisor of the GuestHouse hotel brand, consisting of 73 properties in operation, 12 properties under development, and 27 license agreements in various stages of completion. Leon Moore, chief executive officer of ShoLodge, said, After careful ...
Shaner's Cash Tender Offer for Interstate Hotels Corporation Stands Firm Against Interstate's Penny-stock Trade with MeriStar / May 2002
February 28, 2002
Hotel Online Special Report Shaner's Cash Tender Offer for Interstate Hotels Corp. Stands Firm Against Interstate's Penny-stock Trade with MeriStar Shaner Hotel Group Responds to Meristar / Interstate Merger PITTSBURGH - May 2, 2002 - Shaner Hotel Group, which on April 11 commenced a cash tender for Interstate Hotels Corporation (Nasdaq: IHCO) at $3 per share to obtain 51 percent of Interstate's Class A common stock, affirmed today that Shaner will stand by its offer until the published May 31, 2002 deadline. Despite a planned merger announced today in which MeriStar Hotels and Resorts, Inc. (NYSE: MMH) woul...
The EEOC Files Racial Discrimination Lawsuit on Behalf of a Sales Manager Against the Former Owner of the Radisson Hotel Memphis / May 2002
February 28, 2002
Hotel Online News for the Hospitality Executive The EEOC Files Racial Discrimination Lawsuit on Behalf of a Sales Manager Against the Former Owner of the Radisson Hotel Memphis By Jerome Obermark, The Commercial Appeal, Memphis, Tenn. Knight Ridder/Tribune Business News Apr. 30--The U.S. Equal Employment Opportunity Commission has charged the Shaner Hotel Group Limited Partnership as owners of the Radisson Hotel Memphis at 185 Union with racial discrimination in a lawsuit filed in U.S. District Court in Memphis. Barry Gambold, general manager of the hotel, said the owners and current management company deny the alleg...
