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European Hotel Performance Resilient Despite Worsening Economic Conditions / Andersen / Aug 2001
March 30, 2001
Hotel Online Special Report European Hotel Performance Resilient Despite Worsening Economic Conditions London - August 13, 2001 - Andersen, the global professional services firm and leading provider of hotel performance data outside North America, today announced the most definitive health check on the current state of the European hotel industry with the release of half-year trading performance data. Despite worsening economic conditions, the performance of the European hotel industry has remained remarkably resilient during the first half of 2001. Results from the Andersen Hotel Industry Benchmark Survey, ...
Epic Resorts LLC forced Into Chapter 7; Informs Up to 3,000 Employees That Payday Is Not Forthcoming / Aug 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Epic Resorts LLC forced Into Chapter 7; Informs Up to 3,000 Employees That Payday Is Not Forthcoming By Hubble Smith, Las Vegas Review-Journal Knight Ridder/Tribune Business News Jul. 31--Epic Resorts LLC, which owns the Desert Paradise Resort in Las Vegas, has left more than 100 employees unpaid locally and nearly 3,000 nationally, a former sales representative said Monday. The company, headquartered in King of Prussia, Pa., announced last week it would be closing its resorts after being forced into Chapter 7 bankruptcy by bondholders. In addition to the Las Vega...
How to Turn Lookers into Bookers – Recommendation Engines in Travel and Hospitality / Max Starkov / Aug 2001
March 30, 2001
Hotel Online Special Report How to Turn Lookers into Bookers - Recommendation Engines in Travel and Hospitality By Max Starkov, August 2001 Recommendation engines are eCRM decision-support applications that offer new level of personalization and customized travel recommendations. They are quickly gaining popularity in the travel vertical and becoming essential tools for enhancing conversion rates, increasing revenues and outperforming the competition. Conversion rates (look-to-book ratios) serve as an important indicator of the travel website functionality, the effectiveness of the eCRM tools deployed, the bre...
How to Use E-Mail Marketing to Increase Occupancy and ADR / John Martin / August 2001
March 30, 2001
Hotel Online News for the Hospitality Executive How to Use E-Mail Marketing to Increase Occupancy and ADR August 2001 By John Martin, C.E.O. of the Martin Consulting Group, Inc CRM Meets the Internet Savvy marketers increasingly view e-mail as one "killer app" of the Internet. For hospitality marketers, e-mail can maintain and enhance contact with their best customers, prospects and registered browsers by moving content from the web site to the inbox. But this marketing killer has a weakness. It can't find new customers well. Why E-mail Often Fails at Prospecting Direct marketers have long ago proven the omnipotence...
As Luxury Hotel Sector Hits Turbulence, Economy Sector Takes Off in Australia / Aug 2001
March 30, 2001
Hotel Online Special Report As Luxury Hotel Sector Hits Turbulence, Economy Sector Takes Off in Australia 14th August 2001: While construction of new hotels in the upper end of the Australian hotel market has slowed to an almost complete stop - or, in Sydney's case, to a negative level, with hotels being converted to apartments - the economy sector is thriving, with Accor leading the way. This week, Accor opens its latest 2-star Formule 1 motel at Casula in western Sydney, while construction will commence this week on a Formule 1 at Melbourne Airport and a 3-star Ibis in Newcastle. In addition, two further Ib...
The AH&LF Awards $24,000 in Scholarships to 14 Students Funded by the Ecolab Academic Scholarship Program / Aug 2001
March 30, 2001
Hotel Online Special Report The AH&LF Awards $24,000 in Scholarships to 14 Students Funded by the Ecolab Academic Scholarship Program WASHINGTON, August 13, 2001 - The American Hotel & Lodging Foundation (AH&LF) has awarded $24,000 in scholarships to 14 students from the Ecolab Academic Scholarship Program. AH&LF administers the annual scholarship competition funded by Ecolab. The scholarship recipients are selected based upon academic performance, hospitality work experience, a personal essay, and financial need. This year, 100 students applied for the scholarship. The recipients of the 2001 Ecolab schol...
Hotel Room Nights Booked Electronically During the Second Quarter of 2001 Increased 3% Over Prior Year Quarter / E-Monitor / Aug 2001
March 30, 2001
Hotel Online Special Report Hotel Room Nights Booked Electronically During the Second Quarter of 2001 Increased 3% Over Prior Year Quarter TravelCLICK Issues Second Quarterly E-Monitor Chicago (August 13, 2001) - TravelCLICK released results today showing that hotel room nights and revenue booked electronically during the second quarter of 2001 by travel agents and consumers increased versus the same period last year. Room nights were up 3% over the second quarter of 2000 while revenue was up 2%, as average rate declined by 0.9%. This growth in Global Distribution System (GDS) business occurred despit...
Dolce International Targets Leisure Travelers for their Conference Center Hotels / Aug 2001
March 30, 2001
Hotel Online Special Report Dolce International Targets Leisure Travelers for their Conference Center Hotels MONTVALE, NEW JERSEY (August 9, 2001). Leading conference center company Dolce International is launching Dolce Leisure Learning at seven of its 17 properties. Two- to seven-day trips, these packages are designed for todays leisure travelers who are looking for short vacations within a reasonable driving distance from home and no-hassle, planned experiences that provide mental stimulation with relaxation. Developed in partnership with the leading travel professionals of Traveling America, ...
Married to the Mouse Outlines the Orlando Area's Sometimes Rocky Relationship with Walt Disney World / August 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Married to the Mouse Outlines the Orlando Area's Sometimes Rocky Relationship with Walt Disney World By Robert Johnson, The Orlando Sentinel, Fla. Knight Ridder/Tribune Business News Aug. 27--For 30 years, Orlando and Disney World have been intertwined for better or worse. It's a relationship that, while flawed, has created mutual dependencies so strong neither side can walk away. Married to the Mouse, a new book by Rollins College political Professor Richard Foglesong, takes a look at the relationship and how it has shaped Central Florida. The book, published by Ya...
Seldovia Native Association Inc. Appoints Richfield to Open, Manage the 109 Room Dimond Center Hotel, Anchorage, Alaska / Aug 2001
March 30, 2001
Hotel Online Special Report Seldovia Native Association Inc. Appoints Richfield to Open, Manage the 109 Room Dimond Center Hotel, Anchorage, Alaska DENVER, Aug. 20, 2001 - The Seldovia Native Association Inc., a village corporation created by Congress under the Alaska Native Claims Settlement Act, is venturing into the hospitality and tourism markets with the opening of its first new-construction, Dimond Center Hotel in Anchorage, Alaska. Pre-opening planning, marketing and management of the property will come under the direction of Richfield, a SWAN solution, which has been providing practical, profitable hotel m...
Gaming Study Predicts Massachusetts Casino Complex Would Recapture $840 Million Annually in Revenues Lost to CT and RI, Create 9,000 Full-time Jobs /
March 30, 2001
Hotel Online Special Report Gaming Study Predicts Massachusetts Casino Complex Would Recapture $840 Million Annually in Revenues Lost to CT and RI, Create 9,000 Full-time Jobs BOSTON, Aug. 9, 2001 - Deloitte & Touche, a leading accounting, tax and consulting firm, today released a new study that reveals the potential economic benefits of a single, Native American entertainment and gaming facility in Southeastern Massachusetts, as proposed by the Wampanoag Native American Indian Tribe of Gay Head. The study, sponsored by the Wampanoag Tribe, documents the revenue Massachusetts residents are spending at gaming...
Day Hospitality Group Takes Two Year Old Fairfield Inn and Converts to An Extension of the Fairfield Brand, Fairfield Inn & Suites / Aug 2001
March 30, 2001
Hotel Online Special Report Day Hospitality Group Takes Two Year Old Fairfield Inn and Converts to An Extension of the Fairfield Brand, Fairfield Inn & Suites Hotel Adds Suites, Meeting Space to Re-Open as New Marriott Brand MACON (August 23, 2001) - The Fairfield Inn by Marriott at I-75 in Macon recently opened 9 suites and officially converted the hotel to a Fairfield Inn and Suites, the newest brand in the Marriott family of hotels. Management also renovated space just off the lobby to create over 1,200 square feet of meeting space for use by hotel guests and members of the community. Own...
Dr. Paul Beals Joins School of Hotel, Restaurant and Tourism Management at The Daniels College of Business at the University of Denver / Aug 2001
March 30, 2001
Hotel Online Special Report Dr. Paul Beals Joins School of Hotel, Restaurant and Tourism Management at The Daniels College of Business at the University of Denver Daniels Enhances Its Hotel, Restaurant and Tourism Management Program with New Specializations DENVER, August 8, 2001 The School of Hotel, Restaurant and Tourism Management at the Daniels College of Business today announced the addition of a new faculty member and the creation of two new MBA specialization options to its nationally- and industry-recognized program. The MBA specialization options will allow graduate students to earn an ...
Dan Hotel Chain of Israel Enjoying Guest Internet Take-rates in the Double-digits; The Secret: True Plug and Play / Aug 2001
March 30, 2001
Hotel Online Special Report Dan Hotel Chain of Israel Enjoying Guest Internet Take-rates in the Double-digits; The Secret: True Plug and Play August 29, 2001 - Since weve heard so often that Internet access is a basic amenity in hotels, its bewildering that the average take rate is only just creeping along at 1-3%. These disappointing statistics are usually reasoned away by poor promotion or laptop incapability or even that the guest is not savvy enough. And yet the Dan Hotel chain of Israel is the refreshing exception to the rule, with Internet take-rates regularly hitting double-digits. The secre...
David Norbut Named Director, Business Development for Executive Hotels and Resorts, U.S / Aug 2001
March 30, 2001
Hotel Online Special Report David Norbut Named Director, Business Development for Executive Hotels and Resorts, U.S VANCOUVER, BRITISH COLUMBIA August 3 2001, Executive Inn Group Corporation operating as Executive Hotels & Resorts is pleased to announce that it has retained Mr. David Norbut as the new Director, Business Development for Executive Hotels and Resorts, U.S. David Norbut comes to the Executive Hotels and Resorts with over 22 years of hospitality industry experience with companies such as Meristar Hotels, Signature Hospitality, Marriott, Hilton and Doubletree Hotels. Mr. Norbut is well...
Hyatt Regency Pittsburgh Provides Flexible DSL Stations (Cyber Café) For Locations Throughout the Hotel / Aug 2001
March 30, 2001
Hotel Online Special Report Hyatt Regency Pittsburgh Provides Flexible DSL Stations (Cyber Café) For Locations Throughout the Hotel PITTSBURGH, PA - August 14, 2001 - Hyatt Regency Pittsburgh introduces a hotel café where guests can plug in, log on and ride the information superhighway. The new Cyber Café a prototype for the hospitality industry is just one of the ways Hyatt Regency Pittsburgh is moving at the speed of technology to enhance guest services and amenities. Hyatt is the only hotel in the Pittsburgh area and one of few in the nation to have on-site video conferencing equipment, allowing...
Cross-Dresser in Tennis Skirt Reaches Settlement with Little America Hotel in Salt Lake City / Aug 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Cross-Dresser in Tennis Skirt Reaches Settlement with Little America Hotel in Salt Lake City By Elizabeth Neff, The Salt Lake Tribune Knight Ridder/Tribune Business News Aug. 2--Most residents of the small city of Douglas, Wyo., are used to seeing Larry "Sissy" Goodwin running his errands dressed in women's clothing. But the 55-year-old husband and father of two turned heads when he went shopping in a tennis skirt in the Little America Hotel in Salt Lake City last April. The hotel ordered Goodwin to leave, and security guards tackled him when he refused. On Wedn...
Florida Gov. Bush Vetoes Bill for Hotel Crib Inspections / June 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Florida Gov. Bush Vetoes Bill for Hotel Crib Inspections By Lesley Clark, The Miami Herald Knight Ridder/Tribune Business News Jun. 20--TALLAHASSEE, Fla.-- Saying it would promote "a false sense of security," Gov. Jeb Bush on Tuesday vetoed a bill that would have required inspections of cribs in hotels to meet safety standards. The veto prompted a stinging rebuke from the bill's champion, who accused him of risking infants' lives. "For the governor to be an obstacle to protecting babies when they sleep in cribs is baffling," said Sen. Debbie Wasserman Schultz, D-We...
Edward Callaway and Ralph Walton Hoping to Pull Crested Butte Mountain Resort Out of Four Year Funk / Aug 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Edward Callaway and Ralph Walton Hoping to Pull Crested Butte Mountain Resort Out of Four Year Funk By Jason Blevins, The Denver Post Knight Ridder/Tribune Business News Aug. 13--CRESTED BUTTE, Colo.--Between forkfuls of Mexican food, Edward Callaway wraps both hands around his throat. Ralph Walton, co-owner of Crested Butte Mountain Resort, and Richard Connally look over property that's part of expansion plans. The resort hopes a three-way land swap with federal and state agencies will help lift it into prosperity. No, it's not the enchiladas. Callaway is describing hi...
ClubCorp Inc. Sells 29.9% Stake in Britain's PGA Courses PLC / August 2001
March 30, 2001
Hotel Online News for the Hospitality Executive ClubCorp Inc. Sells 29.9% Stake in Britain's PGA Courses PLC By Richard Alm, The Dallas Morning News Knight Ridder/Tribune Business News Aug. 21--Dallas-based ClubCorp Inc. said Monday that it has sold its 29.9 percent stake in a British company that develops and operates golf courses for $13.9 million. The minority interest in PGA Courses PLC was sold to Murryhill Ltd., a company controlled by Irish telecommunications tycoon Denis O'Brien. In British currency, the deal looks good for ClubCorp. It paid 45 pence a share and sold to Murryhill at 50.5 pence a share....
Chattanooga's 200-room Clarion Hotel Reopening After Electrical Fire Causes $500,000 in Damage / Aug 2001
March 30, 2001
Hotel Online News for the Hospitality Executive Chattanooga's 200-room Clarion Hotel Reopening After Electrical Fire Causes $500,000 in Damage By Bob Gary Jr., Chattanooga Times/Free Press Knight Ridder/Tribune Business News Aug. 10--General managers of hotels don't normally do housekeeping, but it hasn't been a normal couple of weeks for Robyn Fuller. She runs Chattanooga's 200-room Clarion Hotel, which reopens today after having been closed since July 30 because of an electrical fire. "I've scrubbed walls, vacuumed and helped clean out freezers -- whatever it's taken," said Ms. Fuller, who added that several a...
Choice Hotels International Gifts $250,000 to the AH&LF's New Century Fund / Aug 2001
March 30, 2001
Hotel Online Special Report Choice Hotels International Gifts $250,000 to the AH&LF's New Century Fund WASHINGTON, August 29, 2001 - The American Hotel & Lodging Foundation (AH&LF) has announced a gift of $250,000 for its New Century Fund Campaign from Choice Hotels International. The New Century Fund Campaign's goal is to support scholarship programs for the hospitality industry, develop and enhance industry training programs, and assist the industry in utilizing the most current technology services. The Fund total is currently in excess of $9 million. "We are pleased to support the AH&LF in its missio...
The Chattanoogan, a City-owned $43 million Hotel, Reports Loss in July Financial Results / August 2001
March 30, 2001
Hotel Online News for the Hospitality Executive The Chattanoogan, a City-owned $43 million Hotel, Reports Loss in July Financial Results By Bob Gary Jr., Chattanooga Times/Free Press Knight Ridder/Tribune Business News Aug. 29--The Chattanoogan, the city-owned $43 million hotel and conference center, had a good July because it lost less money than projected, its general manager said Tuesday. Dave Lagarce, The Chattanoogan's general manager, said the hotel's loss of about $194,000 last month was $12,000 less than its projected loss of $206,000. Though revenues for the month were flat, he said, savings were made ...
The 227-room Radisson Resort Hill Country Hotel in San Antonio Is Carlsons's First Combination Resort Hotel – Luxury Condominium Project /
March 30, 2001
Hotel Online News for the Hospitality Executive The 227-room Radisson Resort Hill Country Hotel in San Antonio Is Carlsons's First Combination Resort Hotel - Luxury Condominium Project By Adolfo Pesquera, San Antonio Express-News Knight Ridder/Tribune Business News Aug. 3--There's nothing like it anywhere, the project's boosters say. They may be right. It's a combination resort hotel-luxury condominium-townhouse community on 27 acres where permanent residents have the same privileges enjoyed by VIP guests. And it's coming to San Antonio. Want room service? Call the concierge. Need your goldfish fed or your lawn...
