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City of Austin, TX Successfully Markets $262.5 million in Bonds for the new 802 Room Hilton Austin Convention Center Hotel / June 2001
February 28, 2001
Hotel Online Special Report City of Austin, TX Successfully Markets $262.5 million in Bonds for New 802 Room Hilton Austin Convention Center Hotel June 6, 2001 - Mayor Kirk Watson announced today that $262.5 million in bonds have been sold for the new Hilton Austin Convention Center Hotel. There were 2 ½ times MORE requests to purchase these bonds than the City had bonds to sell, said Mayor Watson. That alone should tell you that Austin is still riding high as a destination City. But, it also shows that we are certainly moving in the right direction with our efforts to revitalize downtown....
Attitude vs Aptitude / Harry Nobles / June 2001
February 28, 2001
Hotel Online Special Report Attitude vs Aptitude E-mail: hospsvc001@aol.com Harry Nobles & Cheryl Thompson, June 2001 One dictionary defines aptitude as natural tendency or talent; ability." The same dictionary defines attitude as a way of thinking, acting, or feeling." I interpret this to mean that aptitude enables a person to perform a task while attitude determines how well the person performs that task. Which is more important? Is one more important than the other? Can a hotel employee with great aptitude, but a poor attitude provide superior guest service? Absolutely. The more ...
Atlantica Hotels International Opens the US $7.4 million Quality Resort Lins in Brazil / June 2001
February 28, 2001
Hotel Online Special Report Atlantica Hotels International Opens the US $7.4 million Quality Resort Lins in Brazil SÃO PAULO, June 14, 2001 Atlantica Hotels International has opened the Quality Resort Lins, the companys 13th operational hotel. Opened on June 1, the upscale resort is the companys 10th property in Brazil. Located 180 miles west of São Paulo, the US $7.4 million Quality Resort Lins features 114 rooms, lobby bar, pool bar, coffee shop, state-of-the-art meeting facilities that can accommodate up to 1,000 people, full-service business center, outdoor barbecue areas, fitness center with spa f...
Hotel Room Shortage May Cost Atlanta Its Major Telecommunications Show / June 2001
February 28, 2001
Hotel Online News for the Hospitality Executive Hotel Room Shortage May Cost Atlanta Its Major Telecommunications Show By Shelia M. Poole, The Atlanta Journal and Constitution Knight Ridder/Tribune Business News Jun. 14--Atlanta's Supercomm run may be nearing its end. The mega telecommunications show is slated to be in the Georgia World Congress Center for another year, then it will move to Chicago through 2006. What happens after that is undecided. It's a $70 million question, measured by the show's impact on the local economy. Show officials say they want to come back to Atlanta, but if attendance continues...
Wyndham Anatole Hotel Restructures Sales Team to Enhance Hotel's Strategic Sales Initiatives / June 2001
February 28, 2001
Hotel Online Special Report Wyndham Anatole Hotel Restructures Sales Team to Enhance Hotel's Strategic Sales Initiatives DALLAS (June 14, 2001) - The Wyndham Anatole Hotel, the Southwest's largest convention hotel, has added one new member to its sales team and promoted three, long-term Wyndham veterans to fortify the hotel's strategic sales initiatives and ensure increased demand for meetings and conventions at the hotel. Bruce Hamlin joins the Wyndham Anatole Hotel's sales team as national account manager for the Mid-Atlantic region. Three members of the Wyndham Anatole team, Kevin Owens, Mark Gnatovic and Je...
Big Spender Or Cheapskate? How Americans Tip / June 2001
February 28, 2001
Hotel Online News for the Hospitality Executive (B) OPINION: Big Spender Or Cheapskate? How Americans Tip Bridge News Knight Ridder/Tribune Business News Jun. 21--Older People Give Larger Tips Than Younger Folks By Bernice Kanner, marketing and advertising columnist NEW YORK--Would you tip more on a nice day? You'd probably say it makes no difference, but you'd be wrong. When guests at an Atlantic City hotel with no outside views were told it was sunny when they received their breakfast tray, they tipped on average 29 percent of the bill. Those who heard it was rainy tipped 19 percent of the bill. Guests told...
ALEC! for Dynamic Rapid Response; Presenting great implications for Brand Management / June 2001
February 28, 2001
Hotel Online Special Report ALEC! for Dynamic Rapid Response Presenting great implications for Brand Management Have you ever thought of a Cruise Control for Quality? June 27, 2001 - Who has time to run reports, much less, read them? Metromedia Software, Inc. has a new solution. ALEC! will generate your favorite reports automatically and distribute them, assuring always-fresh information on service trends. Say, youre the GM and youd like to see the overall guest response rate with an email distribution to the Executive Committee. Say, youre the Chief Engineer naturally, youd like only your departm...
Adrian Ort Appointed Vice President Food & Beverage for Radisson SAS Hotels & Resorts / June 2001
February 28, 2001
Hotel Online Special Report Adrian Ort Appointed Vice President Food & Beverage for Radisson SAS Hotels & Resorts Brussels, May 2001 . Adrian Ort, 41, has been appointed Vice President Food & Beverage for Radisson SAS Hotels & Resorts. He will be based at the company's corporate office in Brussels, Belgium. Mr. Ort, who is Swiss, followed a traditional Swiss Hotel Management education at the "Ecole Hotelière de Lausanne". After graduating in 1985, he joined Radisson SAS Hotels & Resorts (then SAS International Hotels), where he worked in various properties throughout Scandi...
Hotel Developer Ramon Zambrano Creates Serene Boutique Hotel Next to Busy San Francisco Area Freeway / June 2001
February 28, 2001
Hotel Online Special Report Hotel Developer Ramon Zambrano Creates Serene Boutique Hotel Next to Busy San Francisco Area Freeway SAN FRANCISCO, June 19, 2001 - Imagine having your wedding reception next to a freeway. Sounds crazy, but the Acqua Hotel has quickly become the one of the Bay Area's most popular getaway spots because of a remarkably unique design solution. When Ramon Zambrano first announced that he was going to create a serene boutique hotel next to the noisy Highway 101 in Mill Valley, people were more than a little surprised. This derelict site, next to the Richardson Bay portion of t...
Accor Awarded Management Contract for the 454-room Monarch Lee Gardens Hotel; Will Rebrand as Sofitel Silom Bangkok / June 2001
February 28, 2001
Hotel Online Special Report Accor Awarded Management Contract for the 454-room Monarch Lee Gardens Hotel; Will Rebrand as Sofitel Silom Bangkok BANGKOK, June 18, 2001 Accor has been awarded the management contract for the 454-room Monarch Lee Gardens Hotel and will rebrand the property Sofitel Silom Bangkok next year after a comprehensive US$6.5 million upgrade and refurbishment. Located on Silom Road in the heart of Bangkoks financial and business districts, the property is conveniently situated near a myriad of banks, office buildings, entertainment outlets and restaurants. After renovations are comp...
Indian Gaming Creates Substantial, Positive Impact on the Arizona Economy; Now Employes 9,300 / June 2001
February 28, 2001
Hotel Online Special Report Indian Gaming Creates Substantial, Positive Impact on the Arizona Economy; Now Employes 9,300 PHOENIX, June 21, 2001 - Arizona Indian casinos generate $40 million in state and local taxes from casino vendors and more than $28 million in federal and state payroll taxes in 2000 according to an economic study by Udall Center for Studies in Public Policy at the University of Arizona. The study was commissioned by the Arizona Indian Gaming Association to assess the impact on the Arizona economy by Indian casinos. "Indian gaming is a large industry making its 9,324 employees comparable, ...
Atlantica Hotels International Names Annie S. Morrissey VP of Sales and Marketing / June 2001
February 28, 2001
Hotel Online Special Report Atlantica Hotels International Names Annie S. Morrissey VP of Sales and Marketing SÃO PAULO, June 19, 2001 Atlantica Hotels International has named Annie S. Morrissey vice president of sales and marketing. The announcement was made by Paul J. Sistare, president and CEO of the company. Morrissey previously was vice president of operations Latin America for Utell International, where she oversaw seven Latin American offices. She also has been regional director for Utell International and a U.S.-based hotel consultant with a specialty in marketing strategies for Latin America...
Average Domestic Lodging Rate Rises 7%, Overseas Hotel Rates Climb 16% According to American Express Business Travel Monitor / June 2001
February 28, 2001
Hotel Online Special Report Average Domestic Lodging Rate Rises 7%, Overseas Hotel Rates Climb 16% According to American Express Business Travel Monitor American Express Business Travel Monitorsm Tracks Latest Quarterly Business Travel Price Trends in North America and Overseas: International Business-Class Fares Jump 15 percent; North American Typical Business Fares Up 12 percent U.S. Car Costs Accelerate 4 percent NEW YORK, May 31, 2001 -- A look at business travel prices in the first quarter reveals that U.S. companies faced significantly higher international airfares and hotel ra...
Andrea Jennings Appointed General Manager at Spice Island Beach Resort, Grenada / June 2001
February 28, 2001
Hotel Online Special Report Andrea Jennings Appointed General Manager at Spice Island Beach Resort, Grenada GRENADA (June 19, 2001) - In keeping with its high service standards, Spice Island Beach Resort in Grenada has appointed Andrea Jennings, a rising star in the Caribbean hospitality industry, as the property's new general manager. Jennings brings 15 years of Caribbean hotel industry experience to her position at Spice, which re-opened its doors in December 2000 after a major renovation and refurbishment project. She will oversee the day-to-day operations of the luxury property as well as be responsible fo...
AFM Targets 35,000 Managed and Franchised Rooms By the End of 2004 / June 2001
February 28, 2001
Hotel Online Special Report AFM Targets 35,000 Managed and Franchised Rooms By the End of 2004 SEATTLE - June 20, 2001AFM Hospitality Corporation (TSE:AFM.), a North American hotel management company with offices in Seattle and Toronto, presented its long-term forecasts for growth through 2004, to shareholders at its Annual General Meeting in Toronto June 6. Chief among its forecasts was a threefold increase in licenses and management agreements for hotel properties and rooms by FY 2004 compared to FY 2000. AFM is looking to build on its portfolio of recognized lodging brands, following its recent franchise rig...
The Rise and Fall of hsupply.com / Lessons Learned: Life after a Dot-bomb / Mark Haley / Hospitality Upgrade Magazine / Spring 2001
February 28, 2001
Hotel Online Special Report The Rise and Fall of hsupply.com Lessons Learned: Life after a Dot-bomb To view more articles covering technology for the hospitality industry please visit the Hospitality Upgrade Web site or to request a free publication please call (770) 953-2300 or email. This article is from the Spring 2001 issue of Hospitality Upgrade, formerly the Hotel & Restaurant Technology UPDATE magazine. This article is from the Spring 2001 issue of Hospitality Upgrade, formerly the Hotel & Restaurant Technology UPDATE magazine. Performance and execution didnt matter: companies like hsu...
Revenues from Online Travel Bookings in the U.S. Now Exceed Previous Leader of Computer Hardware and Software / April 2001
February 28, 2001
Hotel Online Special Report Revenues from Online Travel Bookings in the U.S. Now Exceed Previous Leader of Computer Hardware and Software NEW YORK - April 4, 2001-- A new eMarketer report reveals that revenues from online travel bookings in the U.S. surged past those for computer hardware and software, previously the leading categories in the online consumer segment. According to a PhoCusWright survey cited in the eTravel Report, $13 billion was spent on online travel bookings in the U.S. during 2000, up from $7 billion recorded in 1999. The eTravel Report, citing estimates from 30 research organizations, reveals ...
Canadian Hotel Income Properties (CHIP) Develops botanica*, A New Restaurant Concept their Hotel Dining Outlets / April 2001
February 28, 2001
Hotel Online Special Report Canadian Hotel Income Properties (CHIP) Develops botanica*, A New Restaurant Concept for their Hotel Dining Outlets Vancouver, BC April 19, 2001: CHIP Hospitality, is pleased to announce the introduction of botanica* restaurants in select CHIP Hospitality Hotels across the country. The new concept restaurant, featuring a tantalizing menu, funky décor and quality service, is part of the hotel management groups strategy to increase the number of value-added services available to its hotel guests. Dining at botanica* will give our guests the same high calibre experience that w...
Sol Meliá Opens Fifth Meliá Boutique Hotel in Zamora / April 2001
February 28, 2001
Hotel Online Special Report Sol Meliá Opens a Fifth Meliá Boutique Hotel in Zamora April 10, 2001 - Sol Meliá has opened the doors to its first hotel in Zamora: the Meliá Horus Zamora Boutique Hotel, an elegant 19th. century Palace located in the heart of the city and magnificently restored and refurbished to adapt its services and facilities to the rigorous quality standards of the Meliá hotel brand. The management agreement with the Meliá Horus Zamora Boutique Hotel confirms Sol Meliás Meliá Horus Zamora Boutique Hotel Plaza del Mercado, 20 49003 - Zamora - España commitment to t...
The Pan Pacific Singapore Adds Innovations and Broadens Executive Floor Services / April 2001
February 28, 2001
Hotel Online Special Report The Pan Pacific Singapore Adds Innovations and Broadens Executive Floor Services 10 Apr 2001 - The Pan Pacific Singapore is breaking the mould once again, moving ahead with product and service innovations and cementing its position as the first choice for corporate executives travelling to Singapore. The hotels newly refined Pacific Floor now offers a multitude of additional services focused on making business stays more productive and enjoyable. Mr. Yasuhiro Uetani, General Manager and Executive Vice President explained, When looking at improvements we could make to our P...
Gila River Indian Community Selects Starwood to Operate the $125 million 500-room Sheraton Wild Horse Pass Resort and Spa, Located South of Phoenix, A
February 28, 2001
Hotel Online Special Report Gila River Indian Community Selects Starwood to Operate the $125 million 500-room Sheraton Wild Horse Pass Resort and Spa, Located South of Phoenix, Arizona WHITE PLAINS, N.Y. - March 29, 2001-- Today plans were unveiled for the 500-room Sheraton Wild Horse Pass Resort and Spa, located just south of Phoenix, Arizona. The $125 million project is owned by the Gila River Indian Community, who has selected Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) to manage the resort under the Sheraton brand. The resort is scheduled to open fourth quarter of 2002. We are pleased to grow o...
Table Games Stymie The Venetian's First-Quarter Results; Hotel Reports Record ADR of $220 / April 2001
February 28, 2001
Hotel Online News for the Hospitality Executive Table Games Stymie Las Vegas Casino Resort By Dave Berns, Las Vegas Review-Journal Knight Ridder/Tribune Business News Apr. 21--A lower-than-expected table games take for The Venetian's casino depressed first-quarter results at the 2-year-old Strip megaresort, according to figures released Friday by the company. Despite the quarterly numbers, which were characterized as "very frustrating" by Bill Weidner, president of The Venetian parent Las Vegas Sands Inc., executives argue that the resort's overall business is strong. "We should have had a spectacular quarter," ...
Las Vegas Hotels Continue Building Attractions to Lure Families / April 2001
February 28, 2001
Hotel Online News for the Hospitality Executive Las Vegas Hotels Continue Building Attractions to Lure Families By Hubble Smith, Las Vegas Review-Journal Knight Ridder/Tribune Business News Apr. 22--Las Vegas hotels continue to invest millions of dollars in roller coasters, thrill rides and video arcades to attract the lucrative family visitor base, even though many casino executives have backed off the notion that this is a great place to bring the kids. The Adventuredome at Circus Circus, which drew 2.9 million visitors last year, purchased and installed its 19th ride, Chaos, in March at a cost of $1 million. ...
Las Vegas Projects Seeing Alarming Trend of Contractors Not Being Paid for Their Work / April 2001
February 28, 2001
Hotel Online News for the Hospitality Executive Unpaid Bills Lead to Injunction Against Las Vegas Eatery By Hubble Smith, Las Vegas Review-Journal Knight Ridder/Tribune Business News Apr. 13--Martin-Harris Construction was granted a preliminary injunction against the Race Rock Restaurant that closed its downtown business earlier this week from removing equipment and furnishings, Frank Martin, president and chief executive officer of the Las Vegas construction company, said Thursday. Martin claims he's owed $1.4 million for construction costs on the 30,000-square-foot, race-themed restaurant that's built into the F...
