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November 4th, 2024
Banyan Group Expands Multi-Brand Presence in Vietnam With Angsana Quan Lan in Bai Tu Long Bay
Angsana | August 5, 2024
Entwined with abundant biodiversity and a pristine coastline, Angsana Quan Lan is a natural paradise embracing Bai Tu Long Bay, a more secluded gateway to Ha Long Bay Vietnam, 5 August 2024 – Angsana, a brand of Banyan Group, is proud to announce the opening of Angsana Quan Lan. Nestled in Vietnam's Bai Tu Long Bay, Angsana Quan Lan boasts 156 rooms and suites offering stunning views of the Gulf of Tonkin. Guests can enjoy dining at three distinct venues and unwind at Angsana Spa, as well as the brand's signature '101 Things To Do' that celebrate Vietnam's coastal charm. “We are thrilled to present Angsana Quan Lan, nestled on an outl...
Mondrian Singapore Duxton Appoints Guillaume Gallas as General Manager
Mondrian Singapore Duxton | August 5, 2024
MONDRIAN SINGAPORE DUXTON’S NEW GENERAL MANAGER GUILLAUME GALLLAS CHEF KENNY HUANG TAKES THE REINS AS THE NEW EXECUTIVE CHEF Guillaume Gallas has taken the reins of the collective of creatives, disruptors, mavericks, and provocateurs who constitute the Mondrian Singapore Duxton family, with a mission to take the art-forward, community-focused lifestyle hotel to the next level Having worked with Alain Ducasse for seven years at the acclaimed “Hotel de Paris” in Monaco, and in London and Hong Kong, Gallas has a deep-rooted passion for all things culinary and has already been working his magic with the Mondrian team. A new wood-f...
AHLA Statement on Revisions to Destructive NYC Hotel Bill
AHLA | August 5, 2024
NY City Council takes direct aim at NYC’s iconic hotel industry with proposed legislation that would lead to grave, far-reaching damages WASHINGTON (Aug. 5, 2024) – American Hotel & Lodging Association Interim President & CEO Kevin Carey issued the following statement after the release of a revised bill that would impose drastic new measures against hotels in New York City: “The city council’s discussions regarding the Hotel Safety Act continue to exclude those who will be most affected by the legislation – hotel owners, management companies, sub-contractors, and tens of thousands of hotel workers. It is imperative that...
Conrad Gass Named as Director of Food & Beverage for the Shore Hotel in Santa Monica, California
Shore Hotel | August 2, 2024
Hospitality Veteran Conrad Gass to Lead the Highly Anticipated Shoreside Restaurant Opening at Shore Hotel in Santa Monica this Fall SANTA MONICA, Ca. (August 2, 2024) – Shore Hotel, situated on Ocean Avenue in the heart of Santa Monica, is delighted to introduce Conrad Gass as its new Director of Food & Beverage. With his arrival timed perfectly for the launch of the hotel’s new coastal-inspired restaurant Shoreside, Conrad looks forward to leading the Shore Hotel team towards a successful opening. Conrad brings over twenty years of experience and a deep passion for the culinary and mixology industry to his role as Food &...
Pendry Hotels & Resorts Welcomes Derek Lescrinier as General Manager of Pendry Natirar in Somerset County, New Jersey
Pendry Natirar | August 2, 2024
ORANGE COUNTY, CALIF. (August 1, 2024) - Pendry Hotels & Resorts is pleased to announce the appointment of Derek Lescrinier as the General Manager of Pendry Natirar. Lescrinier brings a wealth of experience and a proven track record in luxury hospitality to the resort, set to open fall 2024. Pendry Natirar is set to redefine the country estate experience with its grand Tudor-style architecture, 66 guest rooms and suites, 24 contemporary countryside Pendry Residences, and an array of amenities including the acclaimed Ninety Acres restaurant, Spa Pendry, and extensive outdoor activities. Derek Lescrinier joins Pendry Natirar from Monta...
Marriott International Appoints Sam Basu as Area General Manager for Puerto Rico and General Manager of the Ritz-Carlton, San Juan
The Ritz-Carlton Hotel Company | August 2, 2024
(San Juan, Puerto Rico – July 2024) - Marriott International is pleased to announce Sam Basu as new Area General Manager of Puerto Rico, and concurrently to General Manager of the iconic The Ritz-Carlton, San Juan. With over two decades of extensive experience in luxury hospitality spanning across the United States, Central America and Puerto Rico, Basu will oversee the breadth of Marriott’s portfolio on the island, liaise with franchise partners, foster relationships with local officials and lead the highly anticipated re-opening of The Ritz-Carlton, San Juan. As the General Manager of The Ritz-Carlton, San Juan, Basu brings a wealth...
Hyatt Launches Development of Andaz Jakarta Sudirman in Indonesia
Hyatt Hotels Corporation | August 2, 2024
Andaz Jakarta Sudirman is set to debut in 2028 in one of Jakarta’s tallest buildings CHICAGO (August 2, 2024) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with PT Central Sudirman Development, for the first Andaz hotel in Jakarta, Indonesia. Slated to open in early 2028, the hotel will be an integral part of Two Sudirman Jakarta, a mixed-use two-tower development poised to be amongst the tallest skyscrapers in the country. Located in the heart of the central business district, the hotel will be the first Andaz-branded urban hotel in Indonesia complementing An...
Corendon Amsterdam Schiphol Airport Hotel Unveils Multi-Million-Dollar Renovation
Corendon Amsterdam Schiphol Airport | August 2, 2024
Modern Enhancements Infused with Traditional Dutch Touches at Iconic Airport Property; Corendon Revamps all Guestrooms, Meeting Spaces & Public Amenities AMSTERDAM, The Netherlands – (August 2, 2024) – Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel, has completed a multi-million-dollar renovation, just in time for travelers visiting Amsterdam for the city’s lively fall event schedule. Collaborating with the creative studio D/DOCK, Corendon Hotels & Resorts has reimagined the property’s 207 suites and all public spaces, creating a fresh identity as part of Marriott’s Tribute Portfolio, which features charact...
The Beaumont Mayfair in London, UK Unveils Extensive Renovations to Coincide with its 10th Anniversary
The Beaumont Mayfair | August 2, 2024
Having recently unveiled the results of a multi-million extension and renovation and with further investment on the way, this year The Beaumont Mayfair celebrates a decade as one of London’s most treasured hotel landmarks, as well as welcoming newly appointed CEO, Stuart Procter JULY 2024 – Positioned in the heart of Mayfair overlooking Brown Hart Gardens, London’s iconic hotel landmark, The Beaumont Mayfair announces its grand reintroduction following a stunning multi-million-pound renovation to coincide with its 10th anniversary. Now under the visionary leadership of newly appointed CEO Stuart Procter - who brings over 20 years o...
Renovations Near Completion for the Hyatt Regency Greenwich in Connecticut
Hyatt Regency Greenwich | August 2, 2024
OLD GREENWICH, Conn. (August 2, 2024) – Hyatt Regency Greenwich and Trinity Investments are proud to announce a nearly $40 million renovation, adding a modern touch to the historic campus while incorporating nods to the destination and the site’s past. The top-to-bottom transformation encompasses updates to the pool and fitness center, a new atrium event space, the introduction of Glenna’s Cafe and Market alongside Townsend Bar, and a complete remodel of all 374 guest rooms and suites. Designed by Curioso Design Studio, the enhancements to Hyatt Regency Greenwich come as the hotel approaches its 40th anniversary in 2026. Paying homa...
BWH Hotels today Opens the Best Western Premier Ottoperla Hotel in Istanbul, Türkiye
BWH Hotels | August 2, 2024
Türkiye Emerges as the Ultimate Summer Destination with BWH Hotels Istanbul, Türkiye (August 2, 2024) – BWH Hotels today announced the opening of the Best Western Premier Ottoperla Hotel in Istanbul, further showcasing the brand’s strategic growth and expansion throughout Türkiye. The Best Western Premier Ottoperla Hotel is located along the serene shores of the Marmara Sea, providing guests with breathtaking views and easy access to Istanbul's historic and cultural landmarks. The property’s 120 guest rooms and suites highlight its modern architecture and provide luxurious amenities, including an on-site spa, gym, playground...
Four Seasons Hotel Osaka Debuts in Japan
Four Seasons in Japan | August 2, 2024
Featuring the city’s first contemporary ryokan experience on its own dedicated floor, Four Seasons Hotel Osaka welcomes local and regional guests and international travellers to discover why this fascinating city is rapidly increasing in popularity on the world stage A new beacon of luxury and style takes its place in the heart of one of the world’s most dynamic cities, welcoming travellers and local guests with open arms and genuine warmth. The all-new Four Seasons Hotel Osaka is now open. “With each new hotel opening, we strive to create new and exciting experiences grounded in our genuine care and personalized service, while ...
IHG Hotels & Resorts Opens the InterContinental San Antonio Riverwalk in Texas
InterContinental Hotels & Resorts | August 2, 2024
SAN ANTONIO, TX (AUGUST 2, 2024) – Today, InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk. The debut of the 390-room hotel — which features more than 18,000 square feet of meeting space, four new restaurants and bars, and impeccable Les Clefs d’Or concierge service — sets a new standard for luxury accommodations in the region. Located one mile from the Henry B. Gonzalez Convention Center and steps away from the city’s famed River Walk, the 21-story hotel is within walking distance of many of the city’s ...
Hotel Yellowstone Opens in Jackson Hole, Wyoming
Hotel Yellowstone | August 2, 2024
Jackson Hole Welcomes Adults-Only, Luxury Hotel to the Destination JACKSON, Wyo., Aug. 2, 2024 -- Today, Hotel Yellowstone at Jackson Hole is thrilled to celebrate its grand opening as the destination's first and only adults-only hotel. Nestled atop the East Gros Ventre Butte, Hotel Yellowstone touts Jackson Hole's sole unobstructed views of the majestic Teton Mountain Range and expansive Snake River Valley. Opening its doors to guests seeking unparalleled tranquility, complemented by opulent amenities and accommodations, the much-anticipated hotel features 36 sumptuous suites, privately housed in clusters across the property's four a...
Marriott International Signs Agreement With Zhong An Commercial Group to Bring W Hotels to Hangzhou, China
Marriott International, Inc. | August 2, 2024
Marriott International, Inc. recently announced that it has signed an agreement with Zhong An Commercial Group, part of China New City Group, to bring the W Hotels brand to Hangzhou. Anticipated to open in 2031, W Hangzhou will be located at the northwest intersection of Minhe Road and Liyi Road in Qianjiang Century City, Hangzhou’s developing new CBD. With its bold, detail-driven design, elevated service, and engaging always-on programming, the hotel is poised to become a new symbol of luxury hospitality in Hangzhou. "We are thrilled to collaborate with Zhong An Commercial Group to introduce W Hotels to Hangzhou, inviting guests to indu...
RLJ Lodging Trust Acquires Hotel Teatro in Denver, Colorado
RLJ Lodging Trust | August 2, 2024
BETHESDA, M.D.--RLJ Lodging Trust (the “Company”) (NYSE: RLJ) today announced that it has acquired the fee simple interest in the 110-room Hotel Teatro in Denver (the “Hotel”) for a purchase price of $35.5 million. The Hotel was redeveloped into an independent boutique lifestyle hotel following the transformational conversion of the historic Denver Tramway Company office building, built circa 1911. The hotel is expected to generate over a 10% stabilized yield. “We are pleased to expand our footprint in Denver by acquiring this unique boutique lifestyle hotel located in a prime location within Denver, in an off-market deal,” com...
Dubai Welcomes a Record 9.31 Million Visitors in the First Half of 2024
Dubai Department of Economy and Tourism | August 2, 2024
National, 2nd August 2024: Dubai welcomed 9.31 million international overnight visitors from January to June 2024, a 9% increase over the 8.55 million tourist arrivals in the first half of 2023, according to data published by Dubai Department of Economy and Tourism (DET). Following a landmark 2023, when the city hosted 17.15 million international overnight visitors, Dubai maintained its robust tourism momentum into the first six months of this year, putting the city on track for a record performance in 2024. Driven by DET’s efforts in collaboration with stakeholders and partners, the growth in international visitation aligns with the ove...
AHLA Statement Regarding Lack of Senate Action on Hotel Tax Relief Bill
AHLA | August 2, 2024
WASHINGTON (Aug. 2, 2024) – American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey issued the following statement today after the Senate failed to advance the Tax Relief for American Families and Workers Act, H.R. 7024. “We’re disappointed the Senate failed to advance this bipartisan bill, which would provide critical tax relief for hoteliers who are still struggling to deal with a nationwide workforce shortage, multiple harmful new federal regulations, and the lingering effects of inflation,” said AHLA Interim President & CEO Kevin Carey. “AHLA is grateful to Rep. Jason Smith and Sen. Ron W...
U.S. Hotel Results for Week Ending 27 July
CoStar Group | August 2, 2024
WASHINGTON – 2 August 2024 – The U.S. hotel industry reported lower performance results than the previous week and mixed comparisons year over year, according to CoStar’s latest data through 27 July. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 21-27 July 2024 (percentage change from comparable week in 2023): Occupancy: 72.0% (-0.4%) Average daily rate (ADR): US$164.45 (+1.3%) Revenue per available room (RevPAR): US$118.37 (+0.9%) Among the Top 25 Markets, New Orleans saw the highest year-over-year occupancy increase (+16.9% to 66.7%). ...
Lodging Econometrics: Dallas Continues to Lead U.S. Construction Pipeline
Lodging Magazine | August 2, 2024
According to the recent Q2 2024 United States Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of the quarter, the five markets with the largest hotel construction pipelines were led by Dallas with 189 projects, just four projects shy of its record-high at the end of Q4 2023 and a new record-high 22,392 rooms. Atlanta followed with a record-high 159 projects/18,522 rooms, then the Inland Empire with a record-high 124 projects/12,569 rooms, Nashville with 123 projects/15,924 rooms, and Phoenix with 120 projects/15,627 rooms. Ten states claim 60 percent of the rooms in the pipeline: Texas, California, Florida...
Recent Challenges Faced by the Monterey County Lodging Market
Curtis Herbolich | August 2, 2024
Similar to other resort destinations in California, Monterey County was initially affected by the COVID-19 pandemic; however, the economic effects in 2020 were somewhat minimized by the market’s proximity to the San Francisco Bay Area. Monterey’s appeal as a picturesque, lower-density, drive-to destination drew significant interest from those seeking refuge from urban centers during the pandemic. According to STR, Monterey County experienced a faster rebound across all hotel performance metrics in 2021 than the San Francisco Bay Area, driven by a surge in demand for outdoor leisure attractions, such as Pebble Beach Golf Resorts, Big...
Four Takeaways from Destinations International
Andrew van der Feltz | August 2, 2024
By Andrew van der Feltz, Global Senior Director, Business Development, Expedia Group Media Solutions Several key themes drove the conversation at this year’s Destinations International Annual Convention. While some of these topics aren’t necessarily new, their impact on destinations and the opportunities they create are evolving. Hear are our top four takeaways from this year’s event. 1. Improving underserved travelers’ experiences should be a priority. Diversity and inclusion play a vital role in travel. Conversations highlighted perspectives on social inclusion from a range of destination marketing organizations, including H...
Two Sides of Customer Service: The Dark Side and the Shep Side
Shep Hyken | August 2, 2024
Let’s play a game. We can call it Lousy Service Versus Good Service, or a better title I came up with: The Dark Side Versus the Shep Side. The Dark Side of service is just bad. The opposite is what I teach in my CX keynote speeches and customer service training program. Here are some Dark Side and Shep Side examples: Dark Side: Making customers wait for long, unreasonable lengths of time. Shep Side: Customers don’t wait. But that’s not always possible, so if they do have to wait, they are told how long, and the company honors its commitment. Dark Side: Employees are rude. In my annual customer service r...
Hotel Indigo Jabal Akhdar Resort & Spa Debuts in the Mountains of Oman
IHG | August 1, 2024
Dubai, United Arab Emirates, 3 September 2024: IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa. Jabal Akhdar, meaning "Green Mountain" in Arabic, is a majestic range in Oman known for its stunning landscapes and cooler climate. Famed for terraced gardens, ancient villages, and dramatic canyons, the new Hotel Indigo resort is nestled 2,000 metres above sea level, featuring 173 beautifully designed rooms, suites, and chalets, each offering majestic views of the neighbouring mountains. The new property is located a two-hour drive from Oman’s c...
