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November 4th, 2024
Tivoli Hotels & Resorts Debuts Its First Hotel in Italy: Tivoli Portopiccolo Sistiana Wellness Resort & Spa
Tivoli Hotels & Resorts | July 24, 2024
~ The luxury property opens in the Gulf of Trieste with two exciting partnerships—Purobeach Portopiccolo and Terme di Saturnia ~ Lisbon, July 24, 2024 – Tivoli Hotels & Resorts is pleased to announce the opening of Tivoli Portopiccolo Sistiana Wellness Resort & Spa, bringing the brand’s timeless glamour to the Gulf of Trieste in northern Italy, and marking its expansion into Italy. Tivoli Portopiccolo Sistiana welcomes guests to experience its unique location, exciting culinary concepts, and two new partnerships: Purobeach Portopiccolo, the beach club that brings the Mediterranean lifestyle to the unspoiled coast of the No...
Capella Hotel Group Appoints General Managers To Helm the Brand’s 2025 Japanese Openings
Capella Hotel Group | July 24, 2024
John Blanco, appointed Cluster General Manager Capella Kyoto and Patina Osaka, will lead the brand in its expansion into Japan, and Ellen Franke will be General Manager at Patina Osaka. Singapore – 24 July 2024 - Capella Hotel Group is excited to announce two new executive appointments to spearhead the brand’s foray into Japan with Capella Kyoto and Patina Osaka, both scheduled to open in 2025. Formerly General Manager of Capella Bangkok, John Blanco will bring his long-standing hospitality leadership experience and distinguished track record of excellence to his new role of Cluster General Manager for both Capella Kyoto and Patina ...
John Silva Appointed to Executive Chef of Hell’s Kitchen at Harrah’s Resort Southern California
Harrah’s Resort | July 24, 2024
FUNNER, CALIF. (July 24, 2024) – Harrah’s Resort Southern California is pleased to announce the appointment of Chef John Silva as Executive Chef of Hell's Kitchen. In this role, Chef John will oversee daily culinary operations for the first and only Hell’s Kitchen in California. With close to two decades of experience in the industry and a long-standing background in destinations across the region, Chef John will be a tremendous asset as Hell’s Kitchen at Harrah’s Resort Southern California continues to evolve. “I am honored to be leading the Hell’s Kitchen team at Harrah’s Resort Southern California,” said Chef John. “...
How to Make a Hotel’s Common Areas Anything But Common
Cicero Construction Group | July 24, 2024
PLAINFIELD, IL, JULY 24, 2024 -- Before embarking on a hotel renovation, do not overlook common spaces like the pool, business center, and grab-and-go pantry. Updating these spaces can improve the overall guest experience, attract new customers and lead to return visits. In addition, renovating common areas can save the hotel money in the long run by addressing maintenance issues, therefore preventing deterioration and extending the lifespan of the property. Cicero Construction Group, a premier contractor with more than fifty years renovating commercial properties, offers the following renovation ideas for hotel common spaces: BUSINESS ...
Artificial Intelligence Agents as a Next Step for Hotel Tech
Adam and Larry Mogelonsky | July 24, 2024
By Adam and Larry Mogelonsky Coming out of HITEC 2024 in Charlotte, Generative AI (genAI), specifically large language models (LLMs) and generative pre-trained transformers (GPTs), are moving beyond only chatbots for use cases in the hospitality sector. These AI tools are primarily recognized for handling guest inquiries and managing standard room reservations. However, their potential extends far beyond these capabilities. The future of AI in hospitality lies in agents trained for complex tasks, offering advanced solutions across various departments such as HR, finance, sales, and marketing. Despite the promising advancements, there ar...
Indigo Road Hospitality Group Appoints Katharine Ames as Chief Marketing Officer
The Indigo Road Hospitality Group | July 24, 2024
Charleston, SC – (July 24, 2024) – The Indigo Road Hospitality Group (IRHG) is pleased to announce the appointment of Katharine Ames as Chief Marketing Officer. In this newly created role, she will continue to oversee all marketing efforts across the company’s portfolio, including internal communications, public relations, programming and branding, partnerships, and social media. Ames, who is based in Atlanta, previously served as Director of Marketing since joining the company in 2021. She will continue to lead an internal team of marketing directors, managers, and coordinators and oversee several agency partners. She will continue ...
AHLA Launches Hospitality Law Database for Hoteliers
AHLA | July 24, 2024
WASHINGTON (July 24, 2024) – The American Hotel & Lodging Association (AHLA) today announced the launch of its Hospitality Law Database, which gives hoteliers quick access to a nationwide compendium of state and local laws that impact hotel operations. This new online tool will help hotel owners, managers, human resources professionals, lawyers, and others navigate and abide by the ever-changing patchwork of state and local laws that affect the hotel industry. Tracking laws across all 50 states, the District of Columbia, and the top 25 U.S. hotel markets, AHLA's growing Hospitality Law Database makes it easy to filter hotel-relate...
The Impact of Technology Trends on Transforming the Hospitality Industry
Ahmed Mahmoud | July 24, 2024
By Ahmed Mahmoud Digital transformation and the leverage of technology play an important role in today’s hospitality industry, especially in the post-pandemic era. Facing the challenges of labor shortage, the rising cost of operation, and the changes in consumer needs and behaviors, hospitality businesses need to pivot their services and products with the latest technology in order to keep their competitive edge. Every year, new technology emerges and dies. hotels either adopt them and thrive, or are left behind by their competitors, but technology doesn’t stop for anyone. Just like the hotel industry. In 2024, the hotel industry...
Hotel Food and Beverage Trends: Shaping the Future of Hospitality
Nasir Zahir | July 24, 2024
Hotel Food and Beverage Trends: Shaping the Future of Hospitality The hotel food and beverage (F&B) sector is constantly evolving, adapting to the changing preferences and expectations of guests. Here are some of the key trends shaping the future of hotel F&B: 1. Health and Wellness: With an increasing focus on health and wellness, hotels are offering more nutritious and balanced menu options. Guests are seeking organic, gluten-free, and vegan dishes, pushing hotels to incorporate fresh, locally-sourced ingredients. Smoothie bars, juice stations, and wellness-focused dining experiences are becoming common, catering to the health-con...
U.S. Travel Announces 2024 Hall of Leaders Honorees
U.S. Travel Association | July 24, 2024
NAPA, CALIF. - Destination leaders Christopher L. Thompson, former president and CEO of Brand USA, and William D. “Bill” Talbert, III, former president and CEO of the Greater Miami Convention and Visitors Bureau, will be honored as the 2024 inductees into the U.S. Travel Hall of Leaders this fall, the U.S. Travel Association announced today. “Bill and Chris embody the highest ideals of a travel leader. Over many years, each has contributed in meaningful ways to the success and growth of this industry,” said Geoff Freeman, President and CEO of the U.S. Travel Association. “Under Chris’s stewardship, Brand USA has flourished t...
United Center Joint Venture Reveals Plans for The 1901 Project on Chicago’s West Side
THE UNITED CENTER | July 23, 2024
CHICAGO, July 23, 2024 -- United Center next-generation owners Michael Reinsdorf and Danny Wirtz today jointly announced plans for the largest private investment on Chicago's West Side: a catalytic mixed-use development project that includes housing, retail, entertainment and public open space on more than 55 acres of privately owned land surrounding the iconic arena campus. Spearheaded by the Reinsdorf and Wirtz families, The 1901 Project will transform the West Side with a jolt of new development, bridging neighborhoods and enhancing opportunities for residents, businesses and all of Chicago. "The 1901 Project represents a con...
Agilysys Announces Fiscal 2025 First Quarter Record Revenue of $63.5M
Agilysys | July 23, 2024
Includes Subscription Revenue Growth of 32.0% Quarter Adjusted EBITDA of $12.1M and Adjusted EPS of $0.30 ALPHARETTA, GA – July 22, 2024 - Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions that deliver High Return Hospitality, today reported results for its fiscal 2025 first quarter ending June 30, 2024. Summary of Fiscal 2025 First Quarter Financial Results Total net revenue increased 13.3% to a record $63.5 million compared to total net revenue of $56.1 million in the comparable prior-year period. Recurring revenue (comprised of subscription and maintenance charges) was a record ...
Accor Signs Dual-Branded Project Banping Island in Wenzhou
Accor | July 23, 2024
Accor Greater China today announced the signing of a unique dual-branded project on Banping Island in Wenzhou, featuring the debut of Peppers Edge – a new regional brand extension of Peppers, a premium guesthouse concept originating from Australia. The 235-room Peppers Edge hotel will be joined by a 135-room MGallery luxury resort hotel. MGallery and Peppers Edge Wenzhou Banping Island are expected to open in late 2027. The resort will provide both leisure and business guests with an intimate and personalized style of hospitality, centered around environmental sensitivity, memorable experiences connected to nature and community, ...
Radisson RED Hotel & Radisson RED Apartments Krakow Opens in Poland
RADISSON HOTEL GROUP | July 23, 2024
Radisson RED Hotel & Radisson RED Apartments Krakow offers lifestyle hotel experiences with bold design and modern amenities. The property features 229 rooms, along with 46 extended-stay apartments located in a separate building. The main building offers a wide selection of rooms and suites, including superior rooms with a terrace overlooking the University of Economics campus, in addition to corner and junior suites, and a presidential suite. In the separate apartment building, apartments ranging from 27 to 92 square meters will be available, with the largest two-bedroom apartment accommodating up to four adults.. All apartments, except...
Is AI Over-Hyped? Or Do We Actually Need to Learn This Stuff?
Daniel Craig | July 23, 2024
After so much buzz about AI over the past two years, things have grown a bit quiet. Was it all just marketing bluster, or is generative AI still poised to transform how we work and live? For hoteliers, is it enough to dabble occasionally with ChatGPT or Gemini, or do you actually have to learn how to use these tools? To find answers to these questions, it’s helpful to look at the path new technologies typically follow from inception to mass adoption. Charting AI on the Hype Cycle Decades ago, Gartner introduced the Hype Cycle to map the maturation process of emerging technologies. The model is intended to help people and compan...
Global Business Travel Industry Spending Expected to Hit Record $1.48 Trillion in 2024
Global Business Travel Association | July 23, 2024
Boosted by economic stability, pent-up demand and recovery momentum, spending is projected to surpass $2 trillion by 2028 according to the latest GBTA Business Travel Index Report The business travel industry has proven itself resilient as it leaves the global pandemic behind and moves into a new era of post-pandemic stabilization. The forecast for 2024 predicts global business travel spending will reach $1.48 trillion USD by the end of the year, an increase on 2019 spending which was a previous record at $1.43 trillion. Additionally, by 2028, it is projected to exceed $2.0 trillion, highlighting a robust path ahead for the business travel...
USALI 12th Revised Edition, Deep Dive: Energy, Water, and Waste
USALI | July 23, 2024
Across the globe, businesses have begun to address the issues related to establishing and monitoring standards for enhanced reporting of environmental costs and liabilities. As with other industries, the lodging industry is increasingly required by various stakeholders, including meeting planners, corporate and leisure customers, investors, and municipalities, to quantify the environmental impact of a guest’s stay and the overall environmental impact of the hotel. The American Hotel and Lodging Association (AHLA) had the foresight to establish the AHLA Sustainability Committee several years ago. In updating the Uniform System of Accounts...
U.S. Hotel Performance for June 2024
CoStar Group | July 23, 2024
WASHINGTON – 23 July 2024 – The U.S. hotel industry reported improved performance results from the previous month, according to June 2024 data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets. June 2024 (percentage change from June 2023): Occupancy: 69.6% (flat) Average daily rate (ADR): US$161.30 (+1.5%) Revenue per available room (RevPAR): US$112.33 (+1.5%) Among the Top 25 Markets, New York City experienced the highest levels in each of the three key performance metrics: occupancy (+2.5% to 87.8%), ADR (+4.4% to US$317.91) and RevPAR ...
Looking Ahead to the 2026 NFL Draft in Pittsburgh and Its Impact on the Hotel Market
Christian Cross | July 23, 2024
Earlier this year, the Steel City was announced as the host for the 2026 NFL Draft. The scale and draw of this event make it highly sought after by cities, with many local and state governments actively competing for the opportunity to serve as the host city. Following nearly half a century of being held in New York City (1965–2014), the NFL Draft began to be rotated to other cities in 2015. The number of visitors attracted to the host cites and the economic impact of this event have been significant, peaking in the pre-pandemic period when Nashville was host, boasting an attendance of 600,000 people and a total economic impact of $224 ...
Courtyard by Marriott Sapporo Debuts in Capital of Japan’s Island of Hokkaido
Courtyard by Marriott | July 23, 2024
Courtyard by Marriott®, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announced the opening of Courtyard by Marriott Sapporo in Sapporo City, the capital of Japan’s northernmost island of Hokkaido. The new hotel is the eighth Courtyard by Marriott hotel to open in Japan and the first Courtyard by Marriott hotel in Hokkaido. "We are full of positive anticipation as we embark on this exciting journey with the opening of Courtyard by Marriott Sapporo, the eighth Courtyard hotel in Japan and the first to debut in beautiful Hokkaido,” said Karl Hudson, Area Vice President Japan & Guam, Marriott I...
Marriott International Appoints Sam Basu as Area General Manager for Puerto Rico and General Manager of The Ritz-Carlton, San Juan
The Ritz-Carlton Hotel Company, LLC | July 23, 2024
(San Juan, Puerto Rico – July 23, 2024) - Marriott International is pleased to announce Sam Basu as new Area General Manager of Puerto Rico, and concurrently to General Manager of the iconic The Ritz-Carlton, San Juan. With over two decades of extensive experience in luxury hospitality spanning across the United States, Central America and Puerto Rico, Basu will oversee the breadth of Marriott’s portfolio on the island, liaise with franchise partners, foster relationships with local officials and lead the highly anticipated re-opening of The Ritz-Carlton, San Juan. As the General Manager of The Ritz-Carlton, San Juan, Basu brings a wealt...
Salamander Collection Appoints Connie Power as Director of Sales and Marketing at Aspen Meadows Resort
Salamander Collection | July 23, 2024
Aspen, Colorado (July 23, 2024) – Salamander Collection has announced the appointment of Connie Power as Director of Sales and Marketing at the recently enhanced Aspen Meadows Resort. Power has more than 25 years of experience in the resort and hospitality industry, with deep connections in domestic and international sales, marketing, and public relations. She is a fifth-generation Aspen local – a rarity in the region which is known for attracting talent and tourists from all over the world. She has worked with a variety of local hospitality standouts, including the Aspen Skiing Company where she was director of sales for The Limelight...
Viewline Resort Snowmass, an Autograph Collection Hotel, Appoints New Executive Chef Marc Boussarie
Viewline Resort Snowmass | July 23, 2024
ASPEN, CO. (July 23, 2024) – Viewline Resort Snowmass, an Autograph Collection Hotel and mid-mountain resort in the heart of Colorado’s Snowmass Village, announces the appointment of Executive Chef Marc Boussarie. In his new role as Executive Chef at Viewline Resort Snowmass, Chef Marc oversees culinary operations for the 254-room property including banquets, special events, and the resort’s signature restaurant Stark’s Alpine Grill. With a consistently creative menu development approach, Chef Marc has revitalized the culinary offerings at the resort for locals and visitors, with new offerings available now on Stark’s dinner menu. ...
SpringHill Suites Jackson Hole Unveils Property-Wide Transformation
SpringHill Suites by Marriott | July 23, 2024
Featuring an impressive collection of original artwork, the 121-room property completes eight-month refresh of all guest rooms, lobby, common areas and meeting spaces JACKSON HOLE, Wyo. (July 23, 2024) — SpringHill Suites Jackson Hole, a 121 all-suite property centrally located in the heart of downtown Jackson, has announced the completion of its property-wide redesign and transformation. Inspired by the natural beauty of the surrounding area and rugged Teton Range, the renovations encompass significant enhancements across the property including a refresh to all suites; a new arrival experience with the complete redesign of the lobby and a...
