Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Meyer Jabara Hotels Offering IT Services & Support Across Its Portfolio and Beyond
Meyer Jabara Hotels | June 18, 2024
Hotel ownership and management group to design, procure, certify, manage, monitor, and maintain its hotels’ network infrastructure including cabling, guest/staff connectivity, cybersecurity, data backup/recovery, help desk support and more [Danbury, Conn., June 18, 2024 — Meyer Jabara Hotels (MJH) is invested in technology – so much so that the company is taking on the role of technology support, help desk, and implementation for its portfolio of 32 hotels plus any other properties needing IT assistance on a project basis. With the goal of enabling guests and staff to communicate at the speed of business or faster, the hotel owner an...
Hotel Internet Services Showcases What’s Next in Guest WiFi and Online Connectivity at HITEC 2024
Hotel Internet Services, Inc. | June 18, 2024
Attendees set to discover which technologies are empowering hoteliers with the tools to deliver faster, safer and more personalized internet-driven experiences. CLEARWATER, Fla. — June 18, 2024 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is thrilled to announce its official participation at HITEC 2024, with booth representatives set to showcase the latest breakthroughs in WiFi network and online-based technology. From June 25-27, HITEC attendees visiting HIS booth #3440 will discover how recent technology innovations are empowering properties to deliver the s...
How Can Hotels Use PMS Capabilities to Improve Guest Review Scores?
Audrey MacRae | June 18, 2024
Property-management systems are improving communication between hotels and guests and establishing new norms when managing online reviews and long-term relationships; Learn more by visiting Maestro at HITEC Charlotte in Booth 1844 By Audrey MacRae Hospitality has traditionally been a reactive service model. Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. However, travelers have often been known to leave reviews mid-stay as issues or surprises challenge and delight them. Operators who fail to account for these guests are open to allowing negative reviews to color their proper...
Knowland Announces an Automated Prospecting Tool, Knowland Select for Hotels With Limited Meeting Space
KNOWLAND | June 18, 2024
Streamlines prospecting to improve sales productivity and help smaller properties build agile, proactive sales strategies to accelerate group business growth ARLINGTON, Va. — June 18, 2024— Knowland, the leading provider of data-as-a-service insights on meetings and events for hospitality, announced the introduction of Knowland Select, a new product specifically designed for hotels with limited meeting space. Knowland Select subscribers will receive a curated list of target accounts for upcoming need periods directly to the seller’s inbox. It provides a low-cost option to help optimize resources, save time and improve performance while...
Hilton Signs With Bohemian Hotels for Two Properties in Iceland
Hilton | June 17, 2024
Reykjavik and Akureyri poised to welcome new hotels under Hilton brands REYKJAVIK, Iceland – Hilton (NYSE: HLT) today announced a franchise agreement with Bohemian Hotels ehf. to open Akureyri "Skáld" Hotel, Curio Collection by Hilton, in the northern Icelandic countryside, as well as a stunning new property in Iceland´s capital city, Reykjavik. Nick Smart, vice president, development, UK, Ireland & Nordics, Hilton, said, “Iceland is an incredibly popular travel destination and we are excited to expand our portfolio of properties in Reykjavik, as well as bring the first internationally branded hotel to the Icelandic country...
Global Travel and Tourism Deals Drop 10.9%; PE Deals and European Markets Shine During January-May 2024, Reveals GlobalData
GlobalData | June 17, 2024
Travel and tourism sector witnessed 10.9% year-on-year (YoY) decline in the number of deals (mergers and acquisitions (M&A), private equity (PE) and venture financing) announced globally during January-May 2024. Despite this downturn, PE deals showed improvement, and European markets showed growth, highlighting new opportunities for strategic investments, according to GlobalData, a leading data and analytics company. An analysis of GlobalData’s Deals Database revealed that the total number of deals announced in the travel and tourism sector globally fell from 321 during January-May 2023 to 286 during January-May 2024. Meanwhil...
GBTA U.S. Legislative Summit 2024 Brings the Voices of Business Travel to Policymakers to Advance Industry Priorities
GBTA | June 17, 2024
100+ GBTA Members Share Industry’s Economic Impact and Urge Legislators to Support Decarbonizing Air Travel and Improve the U.S. Visa System for Those Who Travel for Work Senator Jacky Rosen (D-NV) and Representative Sam Graves (R-MO) Receive “GBTA Navigator Award” for Championing Business Travel in the U.S. Members and constituents of the Global Business Travel Association (GBTA) converged last week in Washington D.C. for the GBTA U.S. Legislative Summit 2024 where over 100 participants met one-on-one with U.S. Senators, Representatives and their staff to share data-informed insights and advocate for policies that supp...
Ivana Johnston Named CEO of Hotel Tech Advisory Firm Puzzle Partner
Puzzle Partner | June 17, 2024
The current co-founder and chief marketing officer of the industry’s most trusted technology marketing consultancy will transition to chief executive officer. Toronto, Ontario (June 17, 2024)—Puzzle Partner, a leading strategy and marketing agency in the hospitality and travel technology industry, has appointed Ivana Johnston as its new Chief Executive Officer (CEO). With a wealth of experience in the sector and as a co-founder of the firm founded over 10 years ago, Johnston is set to bring a fresh perspective, accelerate transformation, and drive new growth initiatives to the company. Puzzle Partner has helped clients outperform the ...
2024 Wellness Real Estate Report by RLA Global in Collaboration With HotStats
June 17, 2024
Wellness Hotels Surge in Global Market, Upper Upscale Properties Lead Hotels with wellness amenities experienced notable revenue growth in 2023, with upper-upscale properties emerging as top performers, according to the latest Wellness Real Estate Report by RLA Global, published in collaboration with P & L benchmarking firm HotStats. Among the key findings were: Revenue Performance: Luxury hotels with comprehensive wellness offerings reported the highest Total Revenue Per Available Room (TRevPAR), achieving three times the TRevPAR of upper upscale hotels in 2023. However, upper upscale properties led in terms of both Average D...
Prima Asset Management Acquires Prime Hotel in London, Paddington
Prima Asset Management | June 17, 2024
SINGAPORE, June 17, 2024-- Singapore based private equity real estate firm, Prima Asset Management announces the strategic acquisition of an ultra-rare freehold hotel in one of London's most attractive sub-markets. Focused on developing a robust pipeline of opportunities across the United Kingdom, this strategic move marks Prima's commitment to the market, via their VCC Investment Fund, managed by First Degree Global Asset Management. In partnership with Capilon Group, a specialised London based hotel operator and developer, and financed by OakNorth Bank, the newly acquired hotel is set to undergo an extensive refurbishment,...
Almost Every Hotel or Resort Customer Reads Guest Reviews
Accor | June 17, 2024
A staggering 97% of hotel guests have consulted guest reviews when looking to book a stay in a hotel or resort, according to a new report from Accor, a world leading hospitality group. The report, based on research1 carried out amongst 5,000 travellers across five European countries who stayed in a hotel or resort during the last 12 months, reveals that almost four in ten (38%) guests do so every time they book a stay, and a further 38% do so most of the time. According to the study, guest reviews and ratings are the second most important factor in the booking decision process, ranking just behind rooms and amenities, and surpassing cri...
The College Hotel Amsterdam Reopens Following Multimillion-Dollar Renovation
The College Hotel, Autograph Collection | June 17, 2024
The College Hotel Officially Reopens with Luxurious New Design, Modern Features & Fresh Amenities Complementing its More Than 125-Year History AMSTERDAM, The Netherlands – (June 17, 2024) – The College Hotel, Autograph Collection, has officially reopened, unveiling the completion of a multi-million-dollar renovation just in time to welcome summer travelers. Conveniently situated just south of downtown Amsterdam, the historic boutique hotel features a tastefully refreshed lobby, library, guestrooms and function spaces, along with a host of luxurious new amenities to offer an elevated guest experience. Corendon Hotels & Resorts ...
Loews Hotels Appoints Senior Executives for Key Leadership Roles at Universal Orlando Resort Hotels
Loews Hotels & Co | June 17, 2024
ORLANDO, FL - (June 17, 2024) – Loews Hotels, the co-owner and operator of a portfolio of hotels at Universal Orlando Resort has named three senior executives to leadership roles amid the destination’s unprecedented growth. Loews will open three new hotels in 2025, when Universal’s most ambitious theme park yet - the new Universal Epic Universe, is also set to open. The joint venture partnership between Loews Hotels & Co and Universal Orlando now spans more than two decades. Robert Rivers has been named managing director for Universal Helios Grand Hotel, a Loews Hotel, the destination’s first-ever hotel inside a theme park. A v...
RIU Hotels & Resorts Completes Renovation of Riu Plaza The Gresham Dublin
RIU Hotels & Resorts | June 17, 2024
This refurbishment had two objectives: to renovate almost all of the hotel's existing rooms and add 16 more to make a grand total of 404 rooms. What's more, all the electrical energy consumed in the hotel will now be certified as coming from renewable sources RIU Hotels & Resorts recently completed the refurbishment of the historic Riu Plaza The Gresham Dublin. This majestic 4-star hotel offers the best of the Irish capital's tradition and history and now boasts a total of 404 fully refurbished rooms with modern, contemporary amenities. In addition to its totally refurbished rooms and suites, the historic six-storey establish...
The Luxury Collection Debuts in Germany With Opening of Koenigshof in Munich
THE LUXURY COLLECTION HOTELS & RESORTS | June 17, 2024
Embracing the city’s rich heritage and vibrant culture, Koenigshof, a Luxury Collection Hotel, Munich offers an unparalleled blend of luxury hospitality and local authenticity Bethesda, Maryland – JUNE 17, 2024 – The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the highly anticipated opening of Koenigshof, a Luxury Collection Hotel, Munich. Situated in the heart of Munich’s historical “Stachus” Square, this property marks The Luxury Collection brand’s debut in Germany. Designed by internationally acclaimed architects Nieto Sobejano, the hotel captures the ...
Highgate Unveils Romer House Waikiki, O’ahu’s First Adults-Only Hotel
Highgate | June 17, 2024
Oʻahu’s First Adults-Only Respite for the Best of Urban Wonderment is Now Open HONOLULU, HI – The summer of adulting has dawned in paradise with full permission and zero apologies as Highgate opens Romer House Waikīkī. Offering 179 rooms, O‘ahu's sole adults-only hotel is a perfect Waikīkī hideaway for guests looking to connect with Hawai’i's vibrant artistic community and culture. The expansive, residential-like lobby has a seamless discovery of Waikīkī's newest restaurant and bar, IZAKAYA 855-ALOHA, a celebration of Japanese traditions, Hawaiian flavors, and good-old-fashioned analog connections; a concept envisioned ...
Zachari Dunes on Mandalay Beach Appoints Glenda Rivera as General Manager
Zachari Dunes on Mandalay Beach | June 17, 2024
OXNARD, Calif. (June 17, 2024) – Recently named one of the country’s best new hotels by USA Today 10Best, Zachari Dunes on Mandalay Beach, Curio Collection by Hilton, California’s only all-suite beachfront resort, is pleased to announce the appointment of General Manager Glenda Rivera. Bringing over 25 years of robust hospitality experience to her new leadership role, Rivera will serve as invaluable asset to the award-winning resort’s continued success since its opening in fall 2022. Drawing on more two decades of industry experience, Rivera is responsible for the day-to-day operations and commercial strategies for Zachari Dunes....
Hotel Lawyer: New Federal Junk Fee Law – The No Hidden FEES Act of 2023 (HR 6543)
Mark S. Adams | June 14, 2024
By Jim Butler and the Global Hospitality Group® Note: If you are a consumer with a Junk Fee issue, please do NOT contact us! We do not represent consumers against hotels, restaurants, or other business owners. We are part of the fabric of the hospitality industry and are committed to informing, educating, and assisting the industry. We represent business owners, helping them to understand and comply with applicable laws and defending them from consumer charges. HR 6543: The US Congress wants in on Junk Fee regulation for hotels Over the past several weeks, we have written about recent major regulatory developments concerning Junk F...
Human-Centric Hospitality: The Key to Thriving in the Industry
EHL GRADUATE SCHOOL | June 14, 2024
In the hospitality industry, success lies in the ability to integrate strategic business practices with the unique demands of the sector. A people-centric approach should lie at the heart of everything you do, both in terms of delighting your guests and attracting and retaining the best talent. However, all too often, the demands of running a business can get in the way. In this article, we explore the key challenges hospitality businesses face and the strategies they can implement to align corporate culture and human values. We also discuss some of the benefits you can realize by successfully navigating the transformation to become a...
Driftwood Capital Celebrates Grand Opening of Element Melbourne Oceanfront Hotel on Florida’s Space Coast
Driftwood Capital | June 14, 2024
The Miami-based company is capitalizing on one of the fastest-growing areas in Florida, opening the first waterfront hotel in Brevard County since 2020 Melbourne, Fla. (June 14, 2024) – Driftwood Capital, a vertically integrated commercial real estate firm providing accredited investors opportunities to invest in hospitality assets, announces the grand opening of the Element by Westin Melbourne Oceanfront (“Hotel”), a 130-key hotel in Melbourne, Florida. Part of a $1 billion pipeline of properties Driftwood Capital is developing throughout 2024, the Hotel is the firm’s fourth investment in Florida’s Space Coast, capitalizing on o...
Technology and Sustainability in Hotels
Shiji | June 14, 2024
Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability. Today’s technology enables hotels to implement eco-friendly practices that reduce their environmental footprint and are cost-effective. By leveraging smart systems for energy management, water conservation, and waste reduction, hotels can meet the growing expectations of today’s environmentally conscious travellers while enhancing their bottom line. Integrating technology and sustainability is no longer a mere option but a necessity for hotels aiming to thrive in a competitive and responsible tourism industry. Demand for Sustainable Tour...
Takeaways From the 2024 Boutique Hotel Investment Conference by BLLA: Reviving the Spirit of Boutique Hotels
MARCUS R. LEE | June 14, 2024
By Marcus R. Lee, Patricia Shih, and Lizzette Casarin FIAF Florence Gould Hall Theater was bustling in early June with another successful Boutique Hotel Investment Conference. Kudos to the BLLA team for executing a great event! This article presents some key takeaways from HVS attendees Patricia Shih (HVS Consulting & Valuation) and Marcus Lee (HVS Asset Management & Advisory). In the ever-evolving landscape of hospitality, the term “boutique hotel” has transformed. Once synonymous with personalized service, unique design, and intimate experiences, “boutique hotels” as a phrase has recently blended with some nation...
Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective
Hala Matar Choufany | June 14, 2024
Throwback to Future Hospitality Summit Saudi Arabia last month, where Hala Matar Choufany هلا مطر شوفاني contributed her insights on the “Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective". Click here to watch the discussion unfold with Catherine Edwards, Chief Strategy Officer at QUO. ...
Courtyard by Marriott Detroit Downtown Unveils Property-Wide Transformation
Courtyard by Marriott | June 14, 2024
Monumental renovations span both the exterior and interior of the hotel, including completely updated guest rooms, new workspaces and meeting rooms, a state-of-the-art fitness studio, and more DETROIT, MI – June 14, 2024 - Courtyard by Marriott, part of Marriott Bonvoy’s portfolio of 31 extraordinary hotel brands, today announced the completion of a significant renovation to transform both the interior and exterior of its Courtyard Detroit Downtown hotel. Owned by Bedrock and operated by Marriott International, the 260-room hotel resides inside the Millender Center that connects to the Renaissance Center, Millender Center Detroit Pe...
