Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
InnSpire to Provide Powerful Guest Room Entertainment Platform for Members of Prestigious New York Private Members Club
InnSpire | April 30, 2024
Historic private members club in New York City embraces InnSpire’s innovative InnSmart and InnCast TV solutions to enhance the member experience Stockholm & Washington, D.C. – April 30, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its advanced IPTV, InnSmart and InnCast guestroom entertainment solutions have been successfully deployed at one of the world’s most exclusive private members clubs located in New York City. The InnSpire solutions were implemented i...
Keeping Hospitality Human: The Importance of a Personal Touch in Hotel Technology Management
Jill Wilder | April 30, 2024
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset By Jill Wilder As renowned author Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment is at the core of what most hoteliers strive to achieve for guests during their stays, with a keen focus on guest satisfaction remaining an essential element of any successful property’s operations. However, with technology’s growing role in hospitality optimization, the companies providing systems and solutions...
DO’s and DON’Ts of Selling Tech to Hotels
Terence Ronson | April 29, 2024
By Terence Ronson INTRODUCTION This DOCUMENT outlines challenges CIOs and CTOs face when approached by tech vendors, highlighting communication issues that lead to frustration. It provides DOs and DON’Ts to help tech sellers effectively engage with decision-makers. This advice is backed by Martin's 35 years of International experience, where he managed tech deployment across hotels in the APAC region. His insights are valuable for vendors aiming to successfully market to the hospitality industry, emphasizing best practices for positively impacting guest experiences through technology. These do’s and don’ts are by no means an exhaus...
Ramadan and Eid al-Fitr a Success for Dubai Hotels
CoStar Group | April 29, 2024
WASHINGTON – 29 April 2024 – Dubai’s hotel occupancy and average daily rate (ADR) reached elevated levels during Ramadan and Eid al-Fitr, according to recent data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. Ramadan During Ramadan (11 March - 9 April), Dubai saw its highest daily occupancy levels on Friday, 29 March (at 78.9%), which coincided with the Easter holiday weekend. The market’s ADR levels peaked on Saturday, 30 March, at AED901.25. “As expected, Dubai hotel occupancy dipped slightly at the beginning of Ramadan, fluctuating betw...
How Can the Hospitality Businesses Adapt to the New Generation of Guests?
Tanya Girdhar John | April 29, 2024
By Tanya Girdhar John The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While the hospitality industry is already experiencing a significant digital adaptation to improve guest experiences through digital solutions and software, there are still many more strategies that businesses can adopt to meet the new guest demands. According to the co-founder of Puzzle Partner, Ivana Johnston, there is a demographic transition on demand, and it is crucial ...
Morocco’s First Radisson-Branded Hotel Opens in Casablanca
Radisson Hotel Group | April 29, 2024
Radisson Hotel Casablanca Gauthier La Citadelle opens its doors as the first upscale Radisson-branded hotel in Morocco. Situated in the heart of the vibrant Gauthier district in Casablanca, the thriving port city that fronts the Atlantic Ocean, the opening of Radisson Hotel Casablanca Gauthier La Citadelle marks Radisson Hotel Group’s second hotel in Casablanca and the ninth hotel opening in Morocco. Offering a delightful blend of comfort and convenience, Radisson Hotel Casablanca Gauthier La Citadelle is located in the central hub of Gauthier, near Villa des Arts and the “White City’s” key cultural attractions, including La Corni...
W San Francisco Appoints James McIver as Executive Chef
W San Francisco | April 29, 2024
Inspired by the Diverse Culinary Traditions of his Team, Chef McIver Elevates Dining Program with Bold Flavors and Quality Ingredients SAN FRANCISCO (April 29, 2024) – W San Francisco, an electric urban oasis located in the heart of San Francisco’s culturally-vibrant SoMa District, is pleased to announce the appointment of James McIver as executive chef. With more than 25 years of experience, McIver trained in Paris at the École Supérieure de Cuisine Française and worked with renowned chefs such as Alain Ducasse and Thomas Keller. In his new role, McIver is enhancing the hotel’s culinary program and menus for its catering and ba...
Accor and Alesayi Holding Partner to Develop Abraj Omar Hotel & Residences Makkah – MGallery Collection in Kingdom of Saudi Arabia
ACCOR | April 29, 2024
Accor, a world-leading hospitality group, in partnership with Alesayi Holding, a leader in the Saudi Arabian real estate market with a diverse portfolio of residential and commercial units, has announced plans for the opening of a new hotel and residences development, Abraj Omar Hotel & Residences Makkah – MGallery Collection, located in the heart of the Holy City of Makkah, Kingdom of Saudi Arabia. Nestled in the bustling heart of Makkah, this hotel serves as a harmonious urban oasis, paying tribute to Makkah’s celestial heritage while drawing inspiration from the rich symbolism of Islamic gardens. The hotel will provide a sanctua...
The Panari Resort Nyahururu Opens as Africa’s First Addition to BW Signature Collection
BWH Hotels | April 29, 2024
Nyahururu, Kenya (April 29, 2024) – BWHSM Hotels (BWH) welcomes the Panari Resort as Africa's first hotel to join its prestigious BW Signature Collection. Located in Nyahururu, Kenya, the resort's warm and rustic ambiance provides visitors with a calming oasis amongst Kenya's famed natural wonders. The Panari Resort is known for its exclusive collection of unique hotels, all distinguished by their originality and individual personas. Guests will enjoy the resort's comfortable cottage-style rooms with ornate stone fireplaces and flat-screen televisions. As a nod to the surrounding natural landscape, the cottage designs showcase botanic wal...
Highgate Announces General Manager Appointments to Hawaii Portfolio
HIGHGATE | April 29, 2024
HONOLULU, HI (April 29, 2024) – Highgate, a leading hotel management, investment and development company, is pleased to announce the appointments of two hospitality leaders to serve as General Managers of its expanding portfolio of hotels across the Hawaii region. “Daniel Texeira and Hayato Nogaki are exceptional hospitality leaders. With a progressive portfolio, we are committed to mentoring talent and creating opportunities for emerging executives to excel within Highgate” said Kelly Sanders, Highgate Hawaii Group President. “Daniel will steward the launch of Romer House Waikīkī with bold community vision and engaging leadership...
Minor Hotels Unifies Global Corporate Identity With NH Hotel Group Rebranded to Minor Hotels Europe & Americas
Minor Hotels | April 29, 2024
Bangkok, April 29, 2024 – NH Hotel Group, part of Minor Hotels, will now operate as Minor Hotels Europe & Americas following a vote by NH Hotel Group’s shareholders to change the company’s registered name at its Annual General Meeting held last Friday. By adopting the Minor Hotels Europe & Americas name, NH Hotel Group strengthens its integration with Minor Hotels. This fosters a single, recognisable corporate identity for stakeholders, accelerating Minor Hotels' global growth. Moreover, this strategic move strengthens the global commercial and operational structure, benefiting industry professionals, customers, and shareh...
Daniela Victoria Promoted to Director of Sales at Malliouhana Resort in Anguilla
Malliouhana | April 29, 2024
ANGUILLA (April 29, 2024) – Malliouhana Resort, the flagship of Anguilla’s luxury tourism industry and the first five-star hotel in Anguilla, is pleased to announce that Daniela Victoria has been promoted to Director of Sales. In her growing role, she will manage the sales teams for the storied Caribbean resort and continue to maintain and build relationships with key corporate accounts and serve as the leader of the overall sales team. With more than 12 years of luxury hotel experience, Victoria brings extensive knowledge in catering, events, and sales. Having served as Malliouhana’s Group Sales Manager and previously worked with bra...
Oetker Collection Names Erick Sanz as Executive Chef for Jumby Bay Island, Antigua
Oetker Collection | April 29, 2024
With 20 years of gastronomic experience and a deep passion for culinary art, Erick Sanz eagerly steps into his new role as Executive Chef at the prestigious Oetker Collection’s Private Island Resort, Jumby Bay Island April 2024 – Oetker Collection is pleased to announce the appointment of Erick Sanz as Executive Chef of Jumby Bay Island, a private island off the coast of Antigua and one of the most desirable all-inclusive retreats in the Caribbean. As a respected leader in the culinary and hospitality industries, Sanz brings his commitment to excellence and innovation in gastronomic creations to his new role at Jumby Bay Island. O...
Blue Diamond Resorts Opens Royalton Chic Antigua in the Caribbean
Blue Diamond Resorts | April 29, 2024
Royalton CHIC Antigua, the highly anticipated adults-only all-inclusive resort, officially opened its doors today, marking a significant milestone for top-tier lifestyle travel in this region of the Caribbean. As the newest addition to Blue Diamond Resorts’ portfolio and its first property exclusively for adults on the island, it introduces the innovative ‘Party Your Way’ concept to cater to couples, groups of friends, and solo travelers seeking an unforgettable social vacation experience amidst the stunning backdrop of the Caribbean Sea. "The success that Royalton CHIC Resorts has had in Cancun and the Dominican Republic inspired us...
Should I Stay or Should I Go?: Keeping Hotels Open During Renovation
Cicero Construction | April 29, 2024
While renovations ensure a hotel continues to be a popular destination, it's no secret that renovations can be disruptive for guests. Confronted with this dilemma, a hotel owner is left with the question: “Should we stay open during the renovation or should we close?” The correct answer depends on several factors. Pro: Closing Your Hotel On one side of the ledger, closing the hotel makes good sense. It allows for a far broader scope with work done in less time. Total re-branding of the hotel, a large-scale PIP, or a major build out can be completed on a fast track schedule without concern for subjecting guests to noise or other dis...
Dallas’ Hotel Construction Pipeline Largest at Q1; Atlanta Hits Its All-Time High
Lodging Econometrics (LE) | April 29, 2024
April 29, 2024 – PORTSMOUTH, NH The recent U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE) reports that, at the close of the first quarter, the top five markets with the largest hotel construction pipelines are led by Dallas with 185 projects/21,882 rooms, slightly below record-highs recorded at the end of Q4 2023. Next is Atlanta, with an all-time high of 153 projects with 17,929 rooms, then Nashville with 127 projects/16,199 rooms. Phoenix follows with 123 projects/16,198 rooms, and the Inland Empire with a new record-high 121 projects/12,324 rooms. U.S. markets with the greatest number of projects already und...
Google Trailing Behind Instagram, TikTok: How Social Media Is Changing the Travel Search Landscape
Lodging Interactive | April 29, 2024
Recent studies highlight a significant trend: Gen Z (aged 18 - 24) is turning to social media for their travel searches. This age group bypasses Google in favor of visually-driven platforms like Instagram (67%) and TikTok (62%) to find places to stay. It used to be that you’d find the perfect hotel by contacting local travel agencies or searching on good old Google. But a new report shows that search methods are changing, especially for Gen Z consumers. Social media platforms like Instagram and TikTok are becoming increasingly popular for discovering hotels. Why the Shift? Recent studies highlight a significant trend: G...
Shiji Enterprise Platform PMS Is Selected by Melco Resorts & Entertainment to Power Its Digital Transformation
Shiji Group | April 29, 2024
Leading luxury casino and entertainment group chooses Shiji Enterprise Platform PMS for its advanced features, robust security and luxury hotel experience. SINGAPORE, April 29, 2024: Shiji, the global hospitality technology innovator, has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts. The company will begin implementation at their locations in Macau, completely transforming its current technical infrastructure. With 5 properties located throughout Asia and Europe and a...
3 in 5 Younger Travelers Go the Extra Mile for Live Events, AAA and Bread Financial Survey Finds
AAA | April 26, 2024
New study shows Gen Z and Millennials are willing to travel the farthest and spend the most to attend destination events COLUMBUS, OH (April 26, 2024) – A new study from AAA and Bread Financial finds younger generations are driving a surge in live event travel. Approximately three in five Gen Z (65%) and Millennial (58%) respondents confirmed they have traveled in the past 12 months and/or plan to travel in the next 12 months for in-person events like concerts, sporting events, comedy shows, and book readings that are more than 50 miles from home . This compares to 43% of Gen X and just 27% of Baby Boomers. Going the Extra Mile and Spen...
Fewer Global Markets Recording RevPAR Growth, Japan a Big Exception
CoStar Group | April 26, 2024
Analysis by Eddie Yeung Note: All financial figures presented in US$. STR's global "bubble chart" update for the four weeks ending 6 April 2024 shows 60% of markets with year-over-year growth in revenue per available room (RevPAR). That volume was noticeably less than the 77% of markets with growth in our last update, showing more of the world has reached a normalization period. China contributed the most to the decline against 2023 levels, with 90% of its markets experiencing lower performance compared to last year. This further underscores the slowdown in the country's economy. When excluding China, 67% of global markets recorded ...
Grand Hyatt Atlanta in Buckhead Launching Multi-Phased Renovation
Grand Hyatt | April 26, 2024
ATLANTA (April 26, 2024) –– Nestled in the heart of the vibrant Buckhead neighborhood, Grand Hyatt Atlanta, in Buckhead announces an extraordinary transformation of its legendary premises. This multi-phased renovation will revolutionize the iconic 25-story landmark. Set for a grand reveal in early 2025, this extensive project will enhance every aspect of the hotel, from the luxurious guest rooms and dynamic meeting spaces to the arrival experience with the newly conceptualized lobby lounge, ushering in a new era of unparalleled luxury and elegance. As a beacon of sophistication within Atlanta's bustling business and shopping district...
WoodHouse Set to Open The Hotel at The Moore in Miami’s Design District
WoodHouse | April 26, 2024
(MIAMI, FL – April 26, 2024) – Today, WoodHouse announced that The Moore in the Miami Design District has officially begun its re-opening. The iconic landmark enters its next century as a new cultural destination, complete with a private members club, public restaurant, boutique hotel, executive offices and gallery space. One of the most recognizable façades in the city, The Moore was built in 1922 during the 1920s Florida Land Boom on a former pineapple farm and estate, and would influence the development and design of the surrounding area for 100 years to come. Occupying a nearly 90,000-square-foot space, each floor of The Moore...
Embassy Suites by Hilton Deerfield Beach Resort & Spa Unveils Multimillion-Dollar Property Renovation
Embassy Suites by Hilton Deerfield Beach Resort & Spa | April 26, 2024
DEERFIELD BEACH, Fla. (April 26, 2024) – Embassy Suites by Hilton Deerfield Beach Resort & Spa is ready to unveil the completion of its multi-million-dollar property renovation, just in time to welcome summer travelers. Located between the popular city centers of Boca Raton and Fort Lauderdale, Deerfield Beach is a peaceful, beachside getaway for locals and tourists alike. The extensive renovation includes a redesign of public spaces, more than 11,700 sq. ft. of newly renovated event space, an aesthetic refresh of guestrooms and décor, and a rebranding of its signature dining destination, Beach Terrace Restaurant. “We are absolu...
IHG Hotels & Resorts and Brigade Group To Bring the InterContinental Brand to Hyderabad
IHG Hotels & Resorts | April 26, 2024
Bengaluru, April 26, 2024: IHG Hotels & Resorts, a global hospitability company, and Brigade Group, renowned property developer in India have announced the signing of a management agreement to debut the InterContinental brand in Telangana − InterContinental Hyderabad Neopolis. Slated to open in 2029, this newly constructed hotel is expected to be an integral part of Brigade’s upcoming, mixed-use development. The world-renowned brand, InterContinental has over 220 open hotels across more than 60 countries. Commemorating its 75th Diamond Anniversary in 2021, InterContinental continues to uphold its esteemed status as the world's fi...
