Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
The Bentley Hotel Southampton Expected to Join JdV by Hyatt Brand in Mid-2024
JdV by Hyatt | April 18, 2024
The all-suite retreat located at the gateway of the Hamptons is now available via Hyatt.com and is expected to join the JdV by Hyatt brand in mid-2024 following renovation completion CHICAGO, IL (April 18, 2024) – Hyatt Hotels Corporation (NYSE:H) announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality, the property’s owner and operator. The hotel, which is currently in the midst of an extensive renovation, is now bookable across Hyatt reservation channels and is expected to join the JdV by Hyatt brand in mid-2024, following additional property...
IHG Hotels & Resorts Expands Premium Portfolio in India With Signing of Crowne Plaza Dehradun Rajpur Road
IHG | April 18, 2024
Set in the Himalayas, the newly built hotel marks the debut of Crowne Plaza brand in the state of Uttarakhand India, 18 April, 2024: IHG®Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with IVY Hotels & Resorts to bring the first Crowne Plaza hotel to Uttarakhand. Scheduled to open in April 2028, Crowne Plaza Dehradun Rajpur Road hotel will add 110 keys to IHG’s portfolio in the state and build on IHG's commitment to expand its portfolio in well-known leisure destinations across the country. Set in Dehradun, the capital of Uttarakhand and a notable leisure d...
Travelodge Acquires 6 Hotels in Spain From Louvre Hotels Group
Travelodge | April 18, 2024
18 April, 2024 – Travelodge, the UK’s first budget hotel brand which operates approximately 600 hotels, today announces that it is acquiring six hotels, totalling 773 rooms, in Spain from Louvre Hotels Group. The hotels are currently branded Hotel Campanile, with five acquired on a freehold basis and one to be acquired on a long leasehold. The hotels are acquired by Spanish subsidiaries held within the Travelodge OpCo Group and are located in Alicante, Barcelona, Madrid, Malaga and Murcia. The acquisition builds on Travelodge’s existing strongly performing six hotel Spanish business, doubling its presence in the Spanish market. ...
Fairfield by Marriott Chengdu High-Tech Zone Opening Marks Brands 50th Property in China
Fairfield by Marriott | April 18, 2024
Fairfield by Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, recently announced the opening of Fairfield by Marriott Chengdu High-Tech Zone, which marks the brand’s 50th hotel opening milestone in Greater China. Located close to Guilong Park in Shuangliu District, the 145-room hotel is set to bring an inviting and seamless stay experience for travelers in the new area of Chengdu, the capital city of Sichuan province. “We are thrilled to unveil the opening of Fairfield by Marriott Chengdu High-Tech Zone, which marks the brand’s 50th new opening in Greater China, a milestone of the brand’s developm...
Elevating the Ordinary: How Pride Transforms Your Work
Shep Hyken | April 18, 2024
By Shep Hyken I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, “My name is Laura, and it is my pleasure to clean up your spill.” And with a big smile, she added, “It’s job security!” What a great attitude! Laura mentioned she had been working at the airport for seven years and was just a few years from retiring. She was friendly and funny, and her positive attitude abou...
PM Hotel Group Expands Portfolio With Management of Hampton Inn & Suites National Harbor/Alexandria Area
PM HOTEL GROUP | April 18, 2024
Chevy Chase, Maryland (April 18, 2024) —Leading hotel management company PM Hotel Group has been selected to assume management of Hampton Inn & Suites National Harbor/Alexandria Area, further expanding its distinguished portfolio in the Washington, D.C. metropolitan area. This new addition in the heart of National Harbor, Maryland reinforces PM Hotel Group's dedication to offering memorable hospitality experiences in highly sought-after destinations. “We are excited to continue growing in our home region with the addition of Hampton Inn & Suites National Harbor/Alexandria Area,” said Ethan Kramer, Chief Investment and Deve...
AI Set to Shape the Future of Travel & Tourism, Says WTTC
The World Travel & Tourism Council | April 18, 2024
New York, U.S.: New reports from the World Travel & Tourism Council (WTTC) and Microsoft highlight the transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism. The final two reports of a series on Artificial Intelligence from WTTC entitled "Responsible Artificial Intelligence (AI): Overview of AI Risks, Safety & Governance" and "Artificial Intelligence (AI): Global Strategies, Policies & Regulations," underscore a commitment to a digital future that prioritizes safety, ethical considerations, and responsible AI adoption. Launched during the global tourism body’s part...
U.S. Hotel Results for Week Ending 13 April
CoStar Group | April 18, 2024
WASHINGTON – 18 April 2024 – Helped by the total solar eclipse, U.S. hotel performance increased from the previous week, according to CoStar’s latest data through 13 April. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 7-13 April 2024 (percentage change from comparable week in 2023): Occupancy: 65.8% (+2.8%) Average daily rate (ADR): US$160.20 (+2.9%) Revenue per available room (RevPAR): US$105.48 (+5.8%) Among the Top 25 Markets, Philadelphia reported the largest year-over-year increase in occupancy (+23.2% to 77.0%) and RevPAR (+45.7% to US$1...
Richard Bartoni Joins Hotel Valencia Santana Row as New Director of Food & Beverage
OVEJA NEGRA | April 18, 2024
HOTEL VALENCIA SANTANA ROW ANNOUNCES NEW DIRECTOR OF FOOD & BEVERAGE Hotel Valencia Santana Row is excited to announce the appointment of Richard Bartoni as the boutique property’s Director of Food & Beverage. Bartoni will develop and lead a team responsible for all food and beverage operations relating to the restaurant, catering, and events on property, implementing effective strategies to maintain quality while continuously improving guest satisfaction at Hotel Valencia Santana Row. “Richard’s extensive managerial experience along with his background in culinary arts and sommelier expertise make him the perfect candidate ...
Kimpton Saint George Hotel Appoints Ligia Santos as Director of Sales and Marketing
KIMPTON SAINT GEORGE HOTEL | April 18, 2024
TORONTO, ONTARIO – April 18, 2024: The Kimpton Saint George Hotel and InnVest Hotels LP have proudly appointed Ligia Santos as the hotel’s new Director of Sales and Marketing. With over 14 years of experience in the hospitality industry, Ligia is excited to implement innovative sales and marketing strategies in her new role. Ligia joined Kimpton in April 2022 as a Sales Manager and has since been a dedicated member of the Kimpton Saint George team with impressive attention to detail and commitment to client satisfaction. In her new role, Ligia will strengthen Kimpton Saint George’s presence in Toronto and beyond through new marketing ...
Hyatt Centric Faneuil Hall Boston Welcomes Tom Counts as New Director of Sales
Hyatt Centric | April 18, 2024
Director of Sales Tom Counts brings decades of hospitality experience to the executive team of the locally-inspired lifestyle hotel BOSTON, MA, APRIL 18, 2024 — Hyatt Centric Faneuil Hall Boston appoints Tom Counts as the hotel's new Director of Sales. With decades of experience across all hospitality industry sectors, Counts brings years of sales expertise to the Hyatt team to continue the hotel’s success and commitment to high-quality hospitality. "We’re excited to have Tom as our Director of Sales. His proven success in restaurants and hotels will be a huge asset to our team,” shares General Manager Kevin Matheson. “Tom has alr...
Nobu Hospitality and VCRE To Launch Nobu Hotel and Restaurant Ho Chi Minh in 2026
Nobu Hospitality | April 18, 2024
NEW YORK, April 18, 2024 – In an ongoing collaboration with Viet Capital Real Estate (VCRE) and Nobu Hospitality, the leading luxury lifestyle and iconic hotel, dining, and residence brand, announces the upcoming Nobu Hotel and Restaurant Ho Chi Minh. This marks the brand’s 40th hotel and second opening in Vietnam, following the announcement of Nobu Hotel, Restaurant, and Residences Danang - the first Nobu residential project in Southeast Asia. Positioned in the heart of Ho Chi Minh’s historic District 1, Nobu Ho Chi Minh Hotel and Restaurant connects directly to prominent landmarks, shopping, dining and entertainment complexes of...
PPDS Delivers Seamless Guest Room Casting for Hotels With New All-In-One Philips Cast Server
PPDS | April 18, 2024
Casting with confidence: The Philips Cast Server brings additional choice and opportunity for hotel TV integrations, delivering a seamless and secure solution that brings smooth experiences without the need for guests to switch to a casting network on their mobile device. Amsterdam, 18 April 2024: PPDS, the exclusive global provider of Philips Professional Displays, is delighted to announce the launch of Philips Cast Server, a brand new, dedicated, and highly innovative hotel TV solution designed to deliver seamless and secure casting and app streaming experiences for hoteliers and their guests alike. Marking the latest evolution in PPD...
Duetto and Shiji Enhance Integration With Folio Data
Duetto | April 18, 2024
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Early Career SHM Alumni Pay It Forward
Penn State School of Hospitality Management | April 18, 2024
Recent SHM Alumni have provided their alma mater with new student support options UNIVERSITY PARK, PA – The School of Hospitality Management (SHM) in Penn State’s College of Health and Human Development (HHD) has received a series of gifts from recent alumni, bolstering the support available to students. In this series, we spotlight recent alumni who have decided to give back to their alma mater, supporting students following the path they helped to trailblaze. As one of the longest-running hospitality programs in the nation, SHM equips students with the technical knowledge and interpersonal skills necessary to meet the needs of an ...
Ellen Kensington, London’s Newest Luxury Boutique Hotel To Open Early Summer 2024
KOP Limited | April 18, 2024
KOP PROPERTIES (UK) Breathes Light and Life into a Fully Refurbished and Refreshed Historic Period Property in Kensington, London. (LONDON, 18th April 2024) KOP PROPERTIES (UK) a subsidiary of Catalist-listed, Singapore-based KOP Limited is pleased to announce the latest plans behind the opening of its second UK property this year in the Royal Borough of Kensington and Chelsea. Officially named Ellen Kensington, the beautifully refurbished luxury boutique hotel, (formerly The Burns Hotel) located in the heart of London’s buzzing Earl’s Court, will open its doors in early summer 2024, with reservations being taken on www.ellenkensin...
Sojern Introduces New Members to Destinations Advisory Board in New York City
Sojern | April 18, 2024
SAN FRANCISCO – April 18, 2024 – Sojern, the leading travel marketing platform, is excited to announce the latest members of its esteemed 2024 Destinations Advisory Board. This board, composed of influential leaders in North America, has expanded with exceptional new members and convened in New York City yesterday. Marking the first-ever 2024 meeting in NYC, Janette Roush, EVP of Marketing & Digital at New York City Tourism + Conventions, shared, “We are pleased to host and gather influential leaders for insightful dialogues, valuable exchanges, and progressive growth to meet the evolving demands of destinations. For several y...
Hotel Association of NYC Foundation Annual ‘Red Carpet Hospitality Gala’ Lights Up Big Apple
HANYC | April 17, 2024
NEW YORK--April 17, 2024--The Hotel Association of NYC Foundation, charitable arm of the Hotel Association of New York City (HANYC), hosted its annual “Red Carpet Hospitality Gala” at The Intercontinental Barclay in Manhattan on Monday, April 1, recognizing Hyatt Hotels and Resorts U.S. and Canada President Susan Santiago with its Hospitality Award and Robin Hood Foundation’s CEO Richard R. Buery, Jr. with its Humanitarian Award. Attended by more than 300 of the city’s hotel owners, executives, labor leaders and industry influencers, the event also featured keynote remarks delivered by former New York Governor David A. P...
Destination by Hyatt To Make Its South American Debut in Paracas, Peru With The Legend Paracas Resort
Hyatt Hotels Corporation | April 17, 2024
CHICAGO, IL (April 17, 2024) – Hyatt Hotels Corporation (NYSE: H) and El Pardo Hospitality today announced plans for The Legend Paracas Resort in Paracas, Peru to join the Destination by Hyatt brand, marking the introduction of the brand in South America. Expected to join the Destination by Hyatt brand in June 2024, the hotel is currently undergoing a phased enhancement project to elevate guestrooms, offer new culinary options, and redesign public areas. Enhancements will be done in a thoughtful manner over the next 24 months in an effort to avoid impacting the guest experience. “We are very excited to join Hyatt’s Independent Col...
Hilton Expands Guadalajara Portfolio With Signing of Canopy by Hilton Guadalajara
Hilton | April 17, 2024
Expected to open in 2028, the hotel will join Hilton’s portfolio of more than 90 hotels in Mexico and continue to strengthen its presence in the growing city of Guadalajara MCLEAN, Va. and GUADALAJARA, Mexico – Today Hilton (NYSE: HLT) has announced the signing of Canopy by Hilton Guadalajara, reinforcing the company’s rapid expansion in Mexico, where it boasts a robust portfolio of more than 90 hotels with an additional 30 projects in development. Signed on the heels of the recently opened Hilton Garden Inn Guadalajara Airport and expected to open in 2028, the new-build, 170-room hotel will boost Hilton’s presence in Guadalaj...
Luxury Hotels and a ‘Sense of Place’: The Branding Imperative
Dr. Suzanne Godfrey | April 17, 2024
By Dr. Suzanne Godfrey ‘Sense of place’ has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is increasingly being used in the hospitality industry. It captures the physical aspects, culture and history of a place, as well as its impact on the senses, which can trigger emotions. Over time, it can create feelings of familiarity, comfort and security, as well as a sense of belonging: it’s a place where one feels, quite literally, ‘at home’. As we journey on, checking out brand identity examples will give us a better understanding of this concept. Brand differentiation: Locatio...
Marriott International and HMI Hotel Group Announce a Multi-Property Conversion Deal in Japan
Marriott International | April 17, 2024
The conversion deal entails the rebranding of seven hotels to Marriott Hotels and Courtyard by Marriott across five of Japan’s most popular travel destinations Marriott International and HMI Hotel Group today announced a signed agreement to rebrand seven existing HMI properties in five major cities across Japan to Marriott Hotels and Courtyard by Marriott. This signing will bring the rich legacy and guest-focused experiences of both Marriott brands to the increasingly sophisticated consumers in Japan and is part of HMI’s strategic repositioning, aimed at revitalizing and realigning these properties with the latest trends in global hospit...
IHG Signs With Felix Capital to Develop Holiday Inn & Suites Caloundra Sunshine Coast in Queensland
IHG | April 17, 2024
17 April 2024: IHG Hotels & Resorts (IHG) is delighted to announce the signing of the second Holiday Inn & Suites in Australasia, partnering for the first time with Felix Capital to open Holiday Inn & Suites Caloundra Sunshine Coast in early 2028. Overlooking the pristine beaches and picturesque coastal town of Caloundra, this new hotel will form part of a mixed-use development in the heart of the Sunshine Coast. The striking 160-room hotel will include 33 suites and feature all the Holiday Inn brand hallmarks including an open lobby, all-day dining restaurant and lobby cafe, meeting spaces, a well-equipped fitness centre, ...
GCommerce Partners With Jonas Chorum as Its Preferred Metasearch Provider
Jonas Chorum | April 17, 2024
Metadesk, powered by GCommerce, has established a partnership with Jonas Chorum its preferred provider for metasearch management solutions. Jonas Chorum, a subsidiary of Jonas Hospitality, is an industry-leading provider of hotel management solutions, trusted by 1,200+ hotels. Their suite of products includes a hotel PMS, CRS, POS, as well as guest and staff mobile apps. Their commitment to providing distinctive, guest-centric technology resonates seamlessly with Metadesk’s objective of enhancing direct bookings while prioritizing the overall guest experience. Key benefits of the expanded partnership include: Strategic Market...
