Analysis-Companies Boost Social and Climate Reporting Amid ESG Backlash
November 4th, 2024
Analyzing Today’s Hotel Revenue Trends: A Snapshot of the Industry
Nasir Zahir | April 9, 2024
By Nasir Zahir In the ever-evolving landscape of hotel business, understanding the latest revenue trends is crucial for hoteliers aiming to optimize their operations and drive profitability. As of today, the hotel industry continues to navigate a complex web of challenges and opportunities, with revenue figures reflecting the dynamic nature of the market. Despite persistent uncertainties stemming from global events and economic fluctuations, many hotels are witnessing a gradual recovery in revenue compared to previous years. The easing of travel restrictions in various regions, coupled with increasing consumer confidence, has contribute...
4 Tips to Attract & Retain Gen Z Employees
Mark Lewis-Brown | April 9, 2024
By Mark Lewis-Brown The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions. 2024 has already ushered in a great deal of change, as consumer booking trends change and many of the top global economies experience contractions, but as always, there will be many other shifts that will impact the hospitality industry over the coming years; one of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, w...
AHLA Welcomes New AAHOA Board Members, Officers
AHLA | April 9, 2024
WASHINGTON (April 9, 2024) – American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today after the Asian American Hotel Owners Association (AAHOA) finalized its new roster of board members and officers. “Congratulations to AAHOA on its 35th anniversary and to its new board and officer team on a successful convention and leadership elections,” said AHLA Interim President & CEO Kevin Carey. “This dedicated group of leaders will play a vital role in driving innovation and future growth while advancing the economic success story of the AAHOA community and a...
Hoteliers To Gather in Toronto for Maestro PMS’s Sold Out ‘Accelerate 2024 Users Conference’; Game-Changing Tech to Be Showcased
Maestro PMS | April 9, 2024
Invitation-only event will feature expansion to sought after all-in-one solutions by this popular PMS provider; NEW Maestro Embedded Payments Solution and NEW Client Reference Incentive Program to be introduced among other new features Markham, Ontario, April 9, 2024 — Next week users of the widely popular Maestro PMS platform, a Web Browser based cloud and on-premises all-in-one property-management system, will gather at the King Edward Hotel in Toronto for the SOLD OUT “Accelerate 2024” users conference. The four-day event, to be held April 15 to 18, will enable attendees to exchange ideas, build alliances, and leverage innovative ...
Analysis: Hotels Projected to Pay Record Taxes and Wages in 2024
AHLA | April 8, 2024
Click here for state-by-state hotel tax revenue projections Click here for state-by-state hotel wages and salary projections Click here for state-by-state hotel guest spending projections Click here for state-by-state hotel employment projections WASHINGTON (April 8, 2024) – America’s hotels are projected to generate record levels of federal, state, and local tax revenue this year while paying employees historic totals of wages, salaries, and other compensation, according to state-by-state projections released today by the American Hotel & Lodging Association. The data show hotels are projected to generate a total of nea...
Downtown Grand Hotel & Casino Appoints Eddie Perales as Director of Food & Beverage
Downtown Grand Hotel & Casino | April 8, 2024
LAS VEGAS (April 8, 2024) – Downtown Grand Hotel & Casino, an iconic destination in the heart of Downtown Las Vegas, announced today the appointment of Eddie Perales as Director of Food & Beverage. With an illustrious career spanning over three decades in the hospitality and culinary industry, Perales brings a stellar reputation and an innovative spirit to the role. In his new role, Perales is charged with overseeing the food and beverage offerings property wide, including the legendary Triple George Grill. Perales joins the property from OYO Hotel and Casino Las Vegas where he was responsible for the leadership of the food, ca...
Trinity Investments and Partners Group Acquire The Scottsdale Plaza Resort & Villas
Trinity Investments | April 8, 2024
37.4-acre resort in Paradise Valley includes 404 hotel rooms and suites PARADISE VALLEY, Ariz.--A joint venture between Partners Group, a leading global private markets firm, acting on behalf of its clients, and funds managed by Trinity Investments (“Trinity”), announced today the acquisition of The Scottsdale Plaza Resort & Villas (the “Resort”), located in Paradise Valley, Arizona. The Scottsdale Plaza Resort & Villas features 404 rooms spread across the central hotel and surrounding villa suites, as well as 50,000 square feet of meeting space. The transaction also includes the potential for expansion with entitlements...
Unlocking Organizational Potential With Human-Centered Leadership
EHL | April 8, 2024
Human-centered leadership is an emerging and influential leadership style that puts people first within an organization. It emphasizes deeply understanding employees' needs, actively supporting their professional growth and fulfilment, and co-creating an engaging, psychologically safe, and inclusive work environment. Human-centric leaders act with authenticity, communicate their vision in a compelling and collaborative way, encourage teamwork and new ideas, and foster a culture of trust and innovation. This article will explore the multitude of benefits that human-centered leadership offers organizations, provide strategies and best practi...
The Dynamic Demand Base Powering the Knoxville Lodging Market
Marc Greeley | April 8, 2024
By Marc Greeley Knoxville’s prime location, unique blend of attractions, academic institutions, and natural beauty has always made it a popular destination for tourists and business travelers. The city’s proximity to the Great Smoky Mountains National Park has benefited the market and region, as this is the most visited national park by a significant margin. Historically, the market mirrored many college towns, with a sturdy base of corporate demand fueled by businesses associated with and benefiting from the University of Tennessee, Knoxville. But over the last several years, growth at the university, the city’s location as a con...
Hyatt’s Inclusive Collection Expands in Mexico With Opening of Dreams Estrella del Mar Mazatlán Golf & Spa Resort
Hyatt Hotels Corporation | April 8, 2024
The 358 suite, family-friendly, all-inclusive resort marks the first Hyatt branded property to open in the picturesque colonial town of Mazatlán CHICAGO (April 8, 2024) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of the family-friendly, all-inclusive, Dreams Estrella del Mar Mazatlán Golf & Spa Resort. The opening of the luxury all-suite resort marks the first Hyatt hotel in the seaside destination of Mazatlán in Mexico, supporting Hyatt’s strategic brand expansion plans to provide more distinctive destination options for guests and members seeking unique experiences in trending cities and towns that tou...
Anglo American Hotel Florence, Curio Collection by Hilton Opens in the Heart of the Tuscan Capital
Hilton | April 8, 2024
With design inspired by artistic movements of the early 1900s, Curio Collection by Hilton makes its debut in Florence FLORENCE, Italy and McLEAN, Va. – Hilton (NYSE: HLT) has opened Anglo American Hotel Florence, Curio Collection by Hilton, joining 36 trading hotels under Hilton brands in Italy. With 118 rooms and suites and a sun-drenched interior courtyard, this hotel is the latest addition to Hilton’s rapidly growing Curio Collection by Hilton portfolio. “Tuscany’s natural beauty and unique culture has drawn visitors from all over the world for decades,” said Simon Vincent, executive vice president & president, Europe,...
Fairfield Makes European Debut With Opening of Fairfield by Marriott Copenhagen Nordhavn
Fairfield by Marriott | April 8, 2024
Fairfield by Marriott expands its global footprint with the opening of Fairfield by Marriott Copenhagen Nordhavn, marking its first hotel opening within Europe Fairfield by Marriott, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, announces its debut in Europe with the opening of Fairfield by Marriott Copenhagen Nordhavn. Situated in Copenhagen’s vibrant North Harbour district, the opening marks a momentous milestone for the trusted brand and its continued global growth. Fairfield by Marriott is the second largest brand within Marriott Bonvoy’s global portfolio with a footprint of over 1,290 open hote...
Liss Ard Estate in Ireland Welcomes Nick van Duijn as General Manager
Liss Ard Estate | April 8, 2024
CORK, Ireland (April 8th, 2024) — Liss Ard Estate, the elegant, Georgian-style mansion situated on 163 acres in the verdant West Cork region, today announced the appointment of Nick van Duijn as its new General Manager. Bringing over 20 years of experience from working at hotels and resorts across the globe, van Duijn is responsible for the day-to-day operations at the exquisite Relais & Châteaux designated property, including its 26 rooms, award-winning restaurant, and lakeside wellness centre. "We are excited to welcome international hotelier Nick van Duijn to Liss Ard Estate as General Manager,” said Colin Best, Owner of Liss...
Chris Franzen Appointed New Managing Director of The Bürgenstock Resort Lake Lucerne
The Bürgenstock Collection | April 8, 2024
Obbürgen, Switzerland (April 8, 2024) - Chris Franzen, an experienced international hotelier, has been appointed as the new Managing Director of the Bürgenstock Resort Lake Lucerne, Switzerland, starting on 1st April 2024. Stepping into this new role, he succeeds the current Acting General Manager, Thomas Goval. After six years of successful leadership and notable contributions to elevating the resort’s profile, Thomas Goval is now expanding his career internationally within the same ownership company, Katara Hospitality, joining the iconic Raffles Singapore as Hotel Manager. Originally from Zermatt, Switzerland, ...
HSMAI Americas Announces 2024 Rising Sales, Marketing, and Revenue Optimization Leader Councils
HSMAI | April 8, 2024
McLean, VA (April 8, 2024) – The Hospitality Sales and Marketing Association International (HSMAI) is proud to introduce the 2024 Rising Sales, Marketing, and Revenue Optimization Leader Councils. Each council, with a tenure of 2-years, is comprised of emerging professionals from various roles within the hospitality industry. Participants benefit from a structured mentorship program with Advisory Board members, collaborative small-group projects, annual in-person meetings, exclusive networking opportunities, and access to leadership development resources. These councils, which consist of industry professionals under 32 years old, represe...
It’s Time to Eliminate Generationalism in the Hotel Workplace: Myth of Generational Differences Has Been Busted by Research
Doug Kennedy | April 8, 2024
By Doug Kennedy As my frequent readers know, I have been bemoaning the myths that are thrown out as facts at conferences, podcasts, and in books and blogs that, at best, mislead hospitality leaders and at worst, lead to discrimination based on birth year. Generationism is harmful, just like racism and sexism. Worse yet, many of those spewing these falsehoods are making a handsome profit by doing so. Seems like just about every conference I speak at lately has another high-paid keynote speaker addressing some topic related to what “Gen Z” or “Millennials” want out of work, life, and what they are looking for in a hotel workplace....
Radisson Hotel Group’s Luxury Lifestyle Brand Radisson Collection Arrives in India With First Opening in Srinagar
Radisson Hotel Group | April 4, 2024
Brussels / New Delhi - 4 April 2024 - Radisson Hotel Group is delighted to announce the grand debut of its luxury lifestyle brand, Radisson Collection in India with the opening of Radisson Collection Hotel & Spa, Riverfront Srinagar. Nested on the banks of River Jhelum, the hotel derives its design inspiration from Kashmir’s heritage, culture, and art. The hotel exudes the true spirit of Kashmir combining landmark architecture, elegant interiors, exceptional gastronomic and cultural experiences, personalized service, and luxurious amenities. With this opening, Radisson Hotel Group has further solidified its presence in Jammu and Kashm...
Hilton Signs With SunnyRaj Properties to Develop Conrad Jaipur
Hilton | April 4, 2024
This marks India’s third Conrad Hotels & Resorts property and Hilton’s second luxury offering in Jaipur after Waldorf Astoria NATIONAL, India - Hilton (NYSE: HLT) has announced the signing of Conrad Jaipur, marking the debut of Conrad Hotels & Resorts in the iconic “pink city” of India. The new 246-key hotel will be developed in collaboration with SunnyRaj Properties Pvt Ltd, and is slated to open in 2027. This milestone solidifies Hilton's commitment to expand its luxury portfolio in the country, adding to Conrad properties in Pune and Bengaluru, and following the signing of India's first Waldorf Astoria in Jaipur last y...
SCP Corcovado Wilderness Lodge Debuts on Costa Rica’s Osa Peninsula
SCP Hotels | April 4, 2024
Corcovado, Costa Rica (April 3, 2024) – Soul Community Planet (SCP) Hotels, a holistic hospitality company serving those who value wellness, social good and the environment, today announced the grand opening of SCP Corcovado Wilderness Lodge (CWL). CWL uniquely sits at the intersection of two thriving ecosystems: Corcovado National Park, which is known as the world’s most biologically intense terrestrial ecosystem, and the Isla del Caño Biologic Reserve, a vibrant marine ecosystem. The all-inclusive 189-acre private reserve is 100% off the grid, offering a blend of environmentally conscious accommodations, local and sustainably sour...
Travel & Tourism Set to Break All Records in 2024, Reveals WTTC
The World Travel & Tourism Council | April 4, 2024
Global GDP impact predicted to exceed $11 trillion in 2024 Unprecedented job numbers expected in the sector New York, U.S.: The World Travel & Tourism Council (WTTC) is projecting a record-breaking year for Travel & Tourism in 2024, with the sector’s global economic contribution set to reach an all-time high of $11.1 trillion. According to the global tourism body’s 2024 Economic Impact Research (EIR), Travel & Tourism will contribute an additional $770BN over its previous record, stamping its authority as a global economic powerhouse, generating one in every 10 dollars worldwide. As the global sector soars past its ...
U.S. hotel results for week ending 30 March
CoStar Group | April 4, 2024
WASHINGTON – 4 April 2024 – As expected ahead of the Easter holiday, U.S. hotel performance decreased from the previous week, according to CoStar’s latest data through 30 March. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 24-30 March 2024 (percentage change from comparable week in 2023): Occupancy: 62.3% (-5.6%) Average daily rate (ADR): US$157.14 (-0.7%) Revenue per available room (RevPAR): US$97.83 (-6.3%) Among the Top 25 Markets, New York City reported the largest year-over-year increases in each of the three key performance metrics: occu...
Regent Santa Monica Beach Set for Summer Opening in California
Regent Hotels & Resorts | April 4, 2024
LOS ANGELES, Calif. (April 4, 2024) – Regent Santa Monica Beach, the premier destination resort located on the nation’s most celebrated beach, is set to debut this summer. Steps from the legendary Santa Monica Pier, this highly anticipated opening will also represent the first destination in the Americas for the reimagined Regent Hotels & Resorts brand, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio. Set along the sought-after California coastline, Regent Santa Monica Beach will deliver inspired stays through a blend of timeless elegance and thoughtful luxury, capturing the unique allure of Santa Monica. Imp...
“No” Is an Easy Answer
Shep Hyken | April 4, 2024
By Shep Hyken If a customer asks you to do something you haven’t done before, “No” is an easy answer. Why? Because… We don’t do that. We’ve never done that. We don’t carry that product. That’s not our policy. And more reasons – or excuses – like these. Recently, I was the keynote speaker at a conference, and the CEO, who spoke just before me, teed up my presentation perfectly when he talked about going the extra mile. His approach to this concept was realistic. He said, “No one will be able to go the extra mile every time.” He emphasized that unless the customer has some kind of emerg...
Wyndham Grand Orlando Resort Bonnet Creek Names Mallory Goldstein as Director of Food & Beverage Outlets
Wyndham Hotels & Resorts | April 4, 2024
ORLANDO, Fla. (April 4, 2024) – Wyndham Grand Orlando Resort Bonnet Creek has named Mallory Goldstein as Director of Food & Beverage Outlets, overseeing the five distinct dining outlets at the AAA Four Diamond resort. “Mallory has demonstrated her ability to lead high-performing teams and deliver outstanding results,” said General Manager Cathy Zucker. “Her strategic mindset and hands-on approach are sure to further enhance and elevate the overall guest experience.” Having spent more than a decade in leadership roles within the hospitality industry, Goldstein has honed her expertise at Westgate Resorts, Hyatt Hotels & Reso...
