Quoting Higher Rates and Overcoming Objections Regarding Rate/Availability Restrictions
Doug Kennedy | February 6, 2024
Education
Hotel Trouvail Miami Beach Inducted Into Historic Hotels of America
Historic Hotels of America® | January 26, 2023
MIAMI, January 26, 2023 – Hotel Trouvail Miami Beach in Miami, Florida, is pleased to announce it has been inducted into Historic Hotels of America®, the official program of the National Trust for Historic Preservation. Hotel Trouvail Miami Beach is one of more than 300 hotels and resorts throughout the country that is recognized by Historic Hotels of America® for preserving and maintaining its historic integrity, architecture, and ambiance. “Historic Hotels of America® is delighted to induct Hotel Trouvail, a French-inspired hotel built in 1940,” said Lawrence Horwitz, Executive Vice President of Historic Hotels of America®...
Hospitality Students Expect a Positive Industry Outlook for 2023
Linchi Kwok | January 17, 2023
By Linchi Kwok It is time to say goodbye to 2022, a year of healing and recovery from the pandemic. A few of our hospitality students weighed their perspectives on the industry’s 2023 outlook. The student profiles Bianca Louise N. Del Castillo, a second-year master’s student and competed in the STR Student Market Analysis Competition. She worked in hotels and travel agencies before joining the program. Brandon J. Oceguera, a first-year student, working in a country club in Orange County (OC). He worked at the OC Fair for the past five years, with a total of seven years of experience. He loved to cook, eat, and golf. Jordan ...
Anger Over COVID-19 Layoffs Keeping Hospitality Workers From Returning to Jobs
The University of Houston | January 3, 2023
HOUSTON, Jan. 3, 2023– Researchers at the University of Houston Conrad N. Hilton College of Global Hospitality Leadership say many skilled hospitality workers who were furloughed or laid off during the COVID-19 pandemic are angry and unlikely to return to the industry. During the first few months of the pandemic in 2020, travel and dining out declined rapidly putting severe financial strain on hospitality organizations, especially those in the lodging and food and beverage sectors. According to the U.S. Bureau of Labor Statistics, the hospitality industry lost nearly 8 million hospitality jobs were lost, making it the hardest-hit industr...
AAHOA Commends Best Western® Hotels & Resorts for Being Collaborative and Open-Minded With Respect to Fair Franchising Initiatives and Education
AAHOA | December 7, 2022
ATLANTA, Ga., Dec. 7 – AAHOA leadership, which represents the largest hotel owners association in the world with nearly 20,000 members, recently met with leaders John Kelly, Board Chairman; Larry Cuculic, President and Chief Executive Officer; Danny Lafayette, Board Vice-Chairman; Phil Payne, Board Secretary-Treasurer; Mike Merchant, Board Director; Ishwar Naran, Board Director; Viral (Victor) Patel, Board Director; and Stephen Wahrlich, Board Director, from Best Western® Hotels & Resorts, a global brand leader with a portfolio of 19 brands, and approximately 4,500 hotels across all chain scale segments. The focus of the meeting was...
Maryland Hotel Workers Now Required to Receive Annual Training to Spot the Signs of Human Trafficking
Businesses Ending Slavery and Trafficking (BEST) | November 17, 2022
Annapolis, MD – A new law went into effect on October 1, 2022, requiring all innkeepers in Maryland provide annual human trafficking prevention training to employees. Hotel operators across the state must now provide employees with annual training that has been certified and approved as meeting the requirements defined by the state. Training must be conducted annually, and within the first 90 days for newly hired employees. Since 2019, the Maryland Hotel Lodging Association (MHLA) has partnered with the Seattle-based nonprofit, Businesses Ending Slavery and Trafficking (BEST) to provide human trafficking awareness training for MHLA’...
Arizona Opportunities Industrialization Center & Thunderbird Legacy Development Partner to Create First-of-Its-Kind Arizona Hospitality Academy
Arizona OIC | November 17, 2022
PHOENIX (Nov. 17, 2022) – The Arizona Opportunities Industrialization Center (OIC) and Phoenix-based Thunderbird Legacy Development announced today the joint creation of the Arizona Hospitality Academy (AHA), the first-of-its-kind vocational training program in the state. As a new division within the Arizona OIC, the AHA is set to open in March 2023 and will offer training for jobs within the hospitality industry. Through innovative partnerships with local governments, hotel companies and operators, and trade associations, the AHA will aim to train and place high-quality, job-ready candidates into open industry positions. “One of...
The 7 Components of Designing a Hotel Concept
Youri Sawerschel | November 1, 2022
By Youri Sawerschel The seven components of hotel concept design The Story The People The Space The Identity The Services The Content The Channels Starting from the central story, components are interconnected and work side by side to build a unique, coherent whole. The hotel concept story The Story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast. Having a good story presents a number of clear advantages: A story lasts virtually forever and can evolve. A story is hard ...
Aimbridge Hospitality Welcomes 93 Associates to AHLA Foundation’s Fall 2022 Apprenticeship Program
Aimbridge Hospitality | October 24, 2022
Industry leader is committed to driving internal growth, excellence and development PLANO, Texas, October 24, 2022 — Aimbridge Hospitality, a leading global hospitality company, announced a cohort of 93 new associates joining its American Hotel & Lodging Association (AHLA) Foundation Fall 2022 Lodging Manager Apprenticeship Program. The cohort is another example of the investments Aimbridge is making to secure top industry talent and foster an environment of growth and development across its team. “We’re taking meaningful action to invest in our associates’ development and are extremely proud of our team’s commitment...
Penn State School of Hospitality Management and PSHRS to Honor Mit Shah, Founder and CEO of Noble
Penn State Hotel and Restaurant Society (PSHRS) | September 8, 2022
Mit Shah, founder and chief executive officer of Noble Investment Group (Noble), will be recognized as the 2023 Hospitality Executive of the Year on April 4, 2023. Credit: Kat Goduco. All Rights Reserved. UNIVERSITY PARK, Pa. — The Penn State School of Hospitality Management in the College of Health and Human Development and the Penn State Hotel & Restaurant Society (PSHRS) have named Mit Shah, founder and chief executive officer of Noble Investment Group (Noble), as the 2023 Hospitality Executive of the Year. Founded in 1993, Noble is an industry-leading real estate investment group specializing in the travel and hospitality sec...
Hotel Industry Foundation Awards Over $1 Million in Academic Scholarships to Hospitality Students Nationwide
The AHLA Foundation | September 6, 2022
WASHINGTON (September 6, 2022) – The American Hotel & Lodging Foundation (AHLA Foundation) awarded over $1 million to 336 hospitality program participants for the 2022-23 academic school year. This year’s diverse pool of recipients includes 51% students of color and 72% female students ranging in age from18 to 70. With six-affiliated HBCU schools, the AHLA Foundation continues its strong tradition of supporting the future of hospitality by providing financial assistance to these deserving scholarship recipients. In the second year of its targeted partnership with 10 community colleges, the number of two-year college students awarde...
Las Vegas Sands and Marina Bay Sands Launch $1 Million Hospitality Scholarship Program in Singapore
Sands | September 6, 2022
LAS VEGAS, Sept. 6, 2022-- Las Vegas Sands ( NYSE: LVS) and Marina Bay Sands have established a $1 million scholarship program that will help build a pipeline of new talent for the hospitality industry in Singapore through Sands Cares, the company's community engagement program. The scholarship initiative is designed to advance hospitality careers in Singapore to capitalize on the tremendous tourism growth projected over the coming years. The Sands Hospitality Scholarship Program will benefit more than 100 Singaporean students pursuing hospitality or tourism-related courses of study at six Institutes of Higher Learning (IHLs) in...
IHG Partners With Two Leading HBCUs to Help Support the Success of Future Leaders and Diversify Talent
IHG Hotels & Resorts | August 30, 2022
ATLANTA (August 30, 2022) – IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced partnerships with two leading Historically Black Colleges and Universities (HBCUs) – Clark Atlanta University and Morehouse College – both located in Atlanta, Ga., the home to IHG’s Americas region headquarters. Through these partnerships, IHG will contribute resources and expertise to support students’ professional development, with a goal to inspire careers in hospitality and create a robust pipeline of future employment opportunities within IHG. The partnerships with Clark Atlanta University and Mo...
Nobody Asked Me, But… No. 270: Hotel History: Hotel Martinique (1910)
Stanley Turkel | August 25, 2022
Nobody Asked Me But… The family of Stanley Turkel would like to share that Stanley Turkel passed away on Friday, August 12th, 2022 after a brief illness. Stanley had completed his 270th article for this newsletter which is below. It was a great pleasure for him to have you, a receptive readership, over the last 20-plus years. Thank you. Stanley’s obituary can be found on his website. If you are so inclined, Stanley would appreciate donations to The Southern Poverty Law Center or the ACLU in his name. by Stanley Turkel, CMHS Hotel History: Hotel Martinique (530 rooms) The Hotel Martinique (560 rooms) at the northeast corner...
When Nothing Is Normal: Managing Hotel Revenue During COVID-19
PolyU’s School of Hotel and Tourism Management | August 25, 2022
For hotels worldwide, the last year has been marked by countless empty beds and cancelled bookings. The plummet in demand for hotel stays caused by COVID-19 has sent standard revenue management practices into a tailspin. Faced with this unprecedented scenario, hotels can no longer rely on past patterns to forecast demand. They must find entirely new ways to manage revenue. In the first study of its kind, Professor Basak Denizci Guillet and Ms Angela Mai Chi Chu of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University comprehensively evaluate the relative importance of various core processes that feed into r...
The Tony & Libba Rane Culinary Science Center Debuts at Auburn University
August 24, 2022
Auburn, AL (August 24, 2022) — The Tony & Libba Rane Culinary Science Center (RCSC), the new home to Auburn University’s esteemed School for Hospitality Management, opens its doors this month, ushering in a new era for hospitality education with this groundbreaking facility. The Tony & Libba Rane Culinary Science Center, which houses a teaching restaurant and luxury hotel, is a result of a unique partnership between academia and the hospitality industry and will prepare students with operational knowledge creating a stronger and more competitive group of future industry leaders, while also offering unparalleled guest experiences. ...
Hospitality Industry Statistics to Have on Your Radar in 2022
EHL Insights | August 18, 2022
The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing. Now that things are almost back to normal, the hospitality industry not only has to deal with changing consumer preferences and expectations but also deal with...
Sharma Named Inaugural Edward Friedman and Stuart Mann Professor in Hospitality
THE PENN STATE SCHOOL OF HOSPITALITY MANAGEMENT | August 3, 2022
UNIVERSITY PARK, Pa. — Amit Sharma, professor of hospitality management, has been named the inaugural Edward Friedman and Stuart Mann Professor in Hospitality Management. The professorship supports an outstanding faculty member in the College of Health and Human Development’s School of Hospitality Management to advance the contributions of its holder in teaching, research and public service. “I could not be more pleased that Amit Sharma is the inaugural holder of the Edward Friedman and Stuart Mann Professor in Hospitality Management,” Donna Quadri-Felitti, associate professor and Marvin Asher Endowed Director of the Penn...
A Call for Industry-Academia Collaboration to Address the Labor Shortage Challenge
Linchi Kwok | July 28, 2022
By Linchi Kwok When the pandemic hit, the hospitality and tourism (H&T) industry immediately responded to the crisis with furloughs and layoffs. It did not take long for the industry to realize that it must deal with the labor shortage challenge. In fact, the labor shortage challenge is not new to the H&T industry, but the “Great Resignation” during the pandemic has worsened the situation. In one of my recent publications in the Journal of Contemporary Hospitality Management, I presented three propositions about the labor shortage issue facing the H&T industry. The paper aims to initiate a conversation between our industr...
HFTP Celebrates the Upcoming 75th Anniversary of ICHRIE
HFTP | July 28, 2022
The association supports the upcoming hospitality and tourism educators’ event, August 3–6 in Washington, D.C., providing the latest on global hospitality finance and technology. Hospitality Financial and Technology Professionals (HFTP®) is pleased to support the upcoming International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Annual Summer Conference as its 75th Anniversary sponsor. The established event offers varied programming, including educational presentations on research and other academic-focused sessions, association business meetings, networking events and concluding with a Celebration Dinner and ...
BWH Hotel Group Awards First Ever David and Louise Kong Legacy Scholarships
BWH Hotel Group | July 14, 2022
Four Deserving Recipients Receive Funding Towards Their Higher Education Goals Phoenix, Arizona (July 14, 2022) – Leading hospitality company BWH Hotel Group® is proud to announce the recipients of the David and Louise Kong Legacy Scholarship, the first year these scholarships have been awarded. The BWH Hotel Group Board of Directors established the David and Louise Kong Legacy Scholarship fund to grant financial assistance to individuals associated with Best Western® Hotels & Resorts – member hoteliers or their children, hotel staff or their children, and corporate associates or their children – who are bettering themselve...
Nobody Asked Me, But… No. 268: Hotel History: Wentworth by the Sea
Stanley Turkel | July 12, 2022
by Stanley Turkel, CMHS Hotel History: Wentworth By The Sea, New Castle, New Hampshire (161 rooms) The Wentworth by the Sea (formerly the Hotel Wentworth), built in 1874 by Daniel E. Chase and Charles E. Campbell, was the largest wooden structure on the New Hampshire coast. It was bought in 1879 by Frank Jones, wealthy owner of banks, breweries, insurance companies, racing stables, railroads and the world's largest shoe-button company. Jones hired the talented Frank W. Hilton (no relation of Conrad) to manage and promote the Wentworth. Hilton introduced steam-driven elevators, Western Union telegraph, a telephone wire connected to...
How Hospitality Students See Their Future in the Industry
Steffen Raub | July 7, 2022
By Dr. Steffen Raub, Catherine Rey Survey insights that explore how the hospitality industry is currently offering both opportunities and drawbacks in the eyes of today's young hospitality students. If the post-Covid labor shortage is to pick up, all key stakeholders must collaborate closely to refresh areas ranging from curriculums to working hours. Worker shortage in the hospitality industry – A chronic problem The hospitality industry is a people business and a labor-intensive industry that produces a considerable number of direct and indirect jobs worldwide. The attraction, selection and retention of “top talent” is theref...
Quadri-Felitti Named Recipient of ICHRIE 2022 Stevenson W. Fletcher Award
The Penn State School of Hospitality Management | July 5, 2022
University Park, PA - The International Council on Hotel, Restaurant, and Institutional Education (CHRIE) has named Donna Quadri-Felitti, Marvin Ashner Endowed Director and associate professor in the Penn State School of Hospitality Management, as recipient of the 2022 Stevenson W. Fletcher Award. The Stevenson W. Fletcher Award recognizes an individual educator, trainer, or administrator for outstanding achievement in contributing innovative ideas, methods or programs that have advanced teaching, learning or practice in the field of culinary, hospitality and tourism education. “This award is particularly meaningful to me, and I am ...
Nobody Asked Me, But… No. 267: Hotel History: Famous Artist Edward Hopper and His Hotel Management Paintings
Stanley Turkel | June 21, 2022
Hotel History: Famous Artist Edward Hopper (1882-1967) and his Hotel Management paintings by Stanley Turkel, CMHS The American artist Edward Hopper was known for interest in hotels, motels, tourist homes, and the wide scope of hospitality services. From 1920 through 1925 he worked as a commercial illustrator for Hotel Management and Tavern Topics from the Great Depression through the Cold War. He augmented his knowledge of hospitality services as a frequent guest in several lodgings on the long-distance automobile trips he took with his wife, the artist Josephine Hopper. Beginning in the mid-1920s and through the early 1960s, Hopper explo...
