Quoting Higher Rates and Overcoming Objections Regarding Rate/Availability Restrictions
Doug Kennedy | February 6, 2024
Education
AHLA, AHLAF, ICHRIE Announce Partnership to Grow Workforce
The International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) | June 16, 2022
WASHINGTON (June 16, 2022) –The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) today announced a new strategic partnership, with the shared goal of growing the future workforce of the hotel and hospitality industry. The announcement comes at a critical time for the hotel industry. According to the U.S. Bureau of Labor Statistics, in May 2022 employment in the broader leisure and hospitality industry was down more than 1.3 million jobs compared to before the pandemic. Hotels are looking to fill many of those jobs. In a May 2022...
HSMAI Foundation Announces Mike Dimond 2022 Scholarship Program Recipients
The HSMAI Foundation | June 16, 2022
The Hospitality Sales & Marketing Association International Foundation is proud to announce this year’s recipients of the Mike Dimond Scholarship. This prestigious program supports degree-seeking students who plan to pursue careers in hospitality. The 2022 Mike Dimond Scholarship Awardees are Tara Hajari and Ava Ruff. Tara Hajari Tara is a student at Florida State University. She expects to graduate in May 2023 with a Bachelor of Science in Hospitality & Tourism Management and a minor in Entrepreneurship. Tara is both a Resident Assistant (RA) for FSU University Housing and a Customer Service Representative for FSU Campus Recr...
Hotel of Tomorrow Project Unveils Seven New Hospitality Concepts
The Gettys Group | June 2, 2022
Chicago, Il (June 2, 2022) --What will hotels of the future look like and how will they function? The Hotel of Tomorrow Project (HOT Project®), a global think tank of industry leaders, seeks to answer that question. After an eight-month collaborative effort, which included regular and virtual reality meet-ups on a custom-built HOT airship in the metaverse, a team of more than 200 including representatives from Hilton, IHG and Marriott hotels, along with technology experts and hospitality school students has unveiled seven future hotel visions. “When you gather and collaborate with many of the most innovative minds in the hospitality ind...
Nobody Asked Me, But… No. 266: Hotel History: The Palace Hotel, San Francisco, California
Stanley Turkel | June 1, 2022
by Stanley Turkel, CMHS Hotel History: The Palace Hotel (1909), San Francisco, Ca (556 rooms) San Francisco and the Palace Hotel have shared a common heritage for more than 140 years. Inspired by a visionary developer, William Chapman Ralston, the Palace Hotel was known as the “Grande Dame of the West”, a hotel of timeless elegance and unprecedented opulence. It was designed by architect John P. Gaynor as the largest, costliest and most luxurious hotel in the world. To finance its $5 million cost, Ralston exhausted his Bank of California which collapsed in late August 1875. Soon thereafter, Ralston’s body was found floating in San...
UniFocus Donates Knowcross Task Management Suite to the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality
UniFocus | May 26, 2022
The Donation will Further Enhance the Tisch Center’s Hospitality Innovation Hub in providing future industry leaders and entrepreneurs with access to advanced platforms offering real world experience in solving hospitality’s latest challenges DALLAS, TX— May 26, 2022—UniFocus, the leading provider of Workforce Management Systems, is today honored to announce the donation of its suite of Knowcross task and workforce management solutions to the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality. Representing the latest advances in hotel operations optimization, access to Knowcross technology as part of the T...
Building an Older, Wiser Workforce
PolyU’s School of Hotel and Tourism Management | May 23, 2022
Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a fifth of all hotel employees. Where does this apparent aversion to employing older people come from? As a vital first step in addressing the low employment rate of older people in this sector, BSc graduate Sau Yin Cheung and Assistant Professor Linda Woo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University explored age stereotypes and job suitability assessments among hotel managers in Hong Kong. As well as putting age-related discrimination under the micro...
Nobody Asked Me, But… No. 265: Hotel History: Asian American Hotel Owners Association
Stanley Turkel | May 10, 2022
by Stanley Turkel, CMHS Hotel History: The Asian American Hotel Owners Association (AAHOA) The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry. Indian Americans in the hotel and motel industry early on faced discrimination, both from the insurance industry and from com...
IDeaS Announces Winners of the Fabian Specht Future Revenue Innovator Scholarship Winners
IDeaS | May 4, 2022
EHL Hospitality Business School and IDeaS award scholarships in honor of Fabian Specht LONDON—May 4, 2022— IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today the winners of the Fabian Specht Future Revenue Innovator Scholarship. The scholarships have been awarded to two international EHL students pursuing a hospitality management education including Léa Ebzant and Arina Syrdybayeva. In addition to her studies, Ms. Ebzant works and has two contracts as a student ambassador and student assistant at EHL in food and beverage, banqueting, and others. She also wor...
Teneo Hospitality Group Offers Hospitality Scholarship in Honor of Hospitality Industry Leader Anthony (Tony) Aslanian
Teneo Hospitality Group | April 27, 2022
In honor of the late Anthony (Tony) Aslanian, who passed away almost a year ago, Teneo Hospitality Group & the Aslanian family are offering a $5,000 scholarship to a current student participating in a 4-year hospitality program at any college or university within the United States. About Tony Tony Aslanian was a 38-year hospitality industry leader who had a deep passion for the industry. Tony’s passion was unyielding, and he carried himself with such a level of friendliness and authenticity that those that met Tony would never forget. Over the course of his career, he touched the hearts of many people with his mentorship, and educat...
Nobody Asked Me, But… No. 264: Hotel History: Palmer House (1871), Chicago, Illinois
Stanley Turkel | April 20, 2022
by Stanley Turkel, CMHS Hotel History: Palmer House, Chicago, IL (1,639 rooms) The original Palmer House was built in 1871 by Potter Palmer who began his career as a bank clerk in upstate New York. He later became a dry-goods store owner in Chicago where he revolutionized the retail trade. He was the first to make big window displays, to use big advertising spaces, to send goods on approval to homes and to hold bargain sales. He became a brilliant hotel man as he applied his successful department store methods to the operation of his hotel. He saw no reason why clerks, chefs and head waiters should not be subject to the same discipline...
Penn State Hotel & Restaurant Society Opens 2022 Alumni Awards Nominations
the Penn State Hotel and Restaurant Society | April 7, 2022
UNIVERSITY PARK, PA — April 7, 2022 — The Penn State Hotel and Restaurant Society (PSHRS) and Penn State School of Hospitality Management have opened nominations for its Annual Alumni Awards. An awards ceremony and reception for award recipients and the entire alumni and School community will be held in conjunction with the school’s 17th annual Alumni in the Classroom event in October 2022. The deadline for alumni, friends and corporate employers of Penn State hospitality alumni to nominate candidates is May 1, 2022. “PSHRS is humbled to honor our fellow graduates who have distinguished themselves in their careers and represented...
Boston University School of Hospitality Administration Bestows Annual Icon Award to the Founders of Airbnb
Boston University School of Hospitality Administration | March 16, 2022
Boston, MA – March 16, 2022 – Boston University School of Hospitality Administration (BU SHA) is proud to announce that the third annual ICON award will be presented to Airbnb co-founders: Brian Chesky, CEO, Nathan Blecharczyk, Chief Strategy Officer, and Joe Gebbia, Chairman of Airbnb.org. The ICON award recognizes innovators who create new and transformative paradigms in hospitality. Blecharczyk will accept the award on behalf of Airbnb virtually to conclude BU SHA’s 2022 Hospitality Leadership Summit. The ICON award ceremony and reception will conclude the School’s Hospitality Leadership Summit, Friday, April 1, 2022 at Hotel C...
Nobody Asked Me, But… No. 262: Hotel History: Tampa Bay Hotel
Stanley Turkel | March 8, 2022
By Stanley Turkel Hotel History: Tampa Bay Hotel (511 rooms) The success of Henry M. Flagler’s Ponce de Leon Hotel in St. Augustine convinced Henry B. Plant that Tampa needed a spectacular new hotel. With the agreement of the town council for a new bridge across the Hillsborough River and for substantial real estate tax abatement, Plant chose New York City architect John A. Wood to design a spectacular hotel. The cornerstone of the Tampa Bay Hotel was laid on July 26, 1888 and the 511-room hotel opened on February 5, 1891 with a 23-foot high rotunda supported by thirteen granite columns. Florida’s first fully electrified hotel conta...
TIEWN Multi-Faceted Announcement for 1st Quarter 2022
TIEWN (Travel Industry Executive Women’s Network) | March 8, 2022
New sponsors, new membership programs, and new events are driving the great expansion of the TIEWN NETWORK furthering the sentiment of global women in the travel industry Los Angeles - March 8, 2022 - TIEWN (Travel Industry Executive Women’s Network) announces the completion of several initiatives in extended support of diversity, equity, and inclusion in the travel, tourism, and hospitality industries. During these difficult times in our world, TIEWN is humbled to announce sweeping changes in our Network as we grow activities exponentially. TIEWN, as one of the oldest established organizations, has been bringing women togethe...
A ‘Global Hospitality’ Evolution: UH Hilton College Changes Name
the University of Houston | February 28, 2022
HOUSTON, TX – February 28, 2022 – The University of Houston Conrad N. Hilton College of Hotel and Restaurant Management has changed its name to the Conrad N. Hilton College of Global Hospitality Leadership. Since hotel industry icon Conrad Hilton gifted $1.5 million to build the first hospitality school in Texas more than 50 years ago, the hospitality industry has grown exponentially. To keep pace, programs and courses offered at Hilton College also evolved into more than a hotel and restaurant management program. “The new name not only reflects the role of Hilton College as a global leader in hospitality education, bu...
Nobody Asked Me, But… No. 261: Hotel History: The Homestead, Hot Springs, Virginia
Stanley Turkel | February 15, 2022
By Stanley Turkel, CMHS Hotel History: The Homestead, Hot Springs, Virginia The Homestead is a famous luxury resort that opened a decade before the American revolutionary war. Located in the middle of the Allegheny Mountains, the area has the largest hot springs in Virginia. Native Americans used the waters to rejuvenate themselves during their many excursions through the area. Captain Thomas Bullett and Charles and Andrew Lewis were part of the militia and surveyors during the French and Indian War. They were told of the many healing qualities of the waters in the area. In 1764, at the end of the war, Capt. Bullett received Gold and...
U.S. Travel Announces 2022 Emerging Travel Leaders for Inaugural Program
U.S. Travel Association | February 11, 2022
WASHINGTON — February 11, 2022 — The U.S. Travel Association announced today an inaugural class of 22 Emerging Travel Leaders representing a diverse cross-section of industry representatives. This new program was created to expand the exposure, knowledge and capabilities of rising travel leaders as they build careers in the travel and tourism field. The 2022 Emerging Travel Leaders class is: Amanda Baker, Visit North Carolina Katherine Barnes, IDEMIA Travis Binkley, Visit Orlando Christian Cadle, Los Angeles Tourism & Convention Board Susana Carraza, Disneyland Megan Conway, Travel Portland Amelia Deluca, Del...
UniFocus Donates Labor Management Technology to Cornell University as Educational Tool to Prepare Future Hospitality Leaders for Industry Success
UniFocus | February 3, 2022
Top ranked hospitality school program leverages industry-leading workforce management tools to demonstrate how advanced AI and automation can ensure high service quality, employee loyalty and appropriately staffed operations. DALLAS, TX — February 3, 2022 — UniFocus, the leading provider of Workforce Management Systems, is today proud to announce the donation of its labor management solutions as an educational resource for the Cornell Peter and Stephanie Nolan School of Hotel Administration. Widely recognized as one of the world’s leading educational institutions for hotel management, Cornell’s partnership with UniFocus will sign...
Kennedy Training Network Announces Online (Self-Study) Version of Reservations Sales QUEST
Doug Kennedy | February 1, 2022
First In A Series: Hotel Sales and Hospitality/Guest Services Topics To Follow Later This Year Ft. Lauderdale, FL - February 1, 2022 - KTN, the lodging industry’s best source for training in the topic areas of reservations sales, hospitality and guest service excellence, and hotel sales team training, announced the first in a series of online, (self-study) versions of its menu of training programs. “Finally, the learning platforms have evolved to the point where we created a truly engaging, multimodal learner experience,” said KTN President Doug Kennedy. While most online courses are still limited to a series of narrated slide decks...
Nobody Asked Me, But… No. 260: Hotel History: Terminal City, The Roosevelt Hotel and The Postum Building, New York
Stanley Turkel | January 25, 2022
By Stanley Turkel, CMHS Hotel History: Terminal City (1911) Terminal City originated as an idea during the reconstruction of Grand Central Terminal from the old Grand Central Station from 1903 to 1913. The railroad owner, the New York Central and Hudson River Railroad, wished to increase capacity of the station’s train shed and rail yards, and so it devised a plan to bury the tracks and platforms and create two levels to its new train shed, more than doubling the station’s capacity. At the same time, chief engineer William J. Wilgus was the first to realize the potential of selling air rights, the right to build atop the now-undergr...
The Relationship Between Teaching and Management
Dean Inès Blal | January 12, 2022
By Dean Inès Blal While it might seem rather counter intuitive, gaining some teaching experience can boost a manager’s skill set. We all had a teacher that marked our lives. Equally we can recall a manager who influenced our personal path. Both professions offer a unique way to impact others. Yet, because we tend to dissociate our experience in school from the one on our workplace, we don’t often make this connection. Beyond this common influence role here are the 4 ways in which teaching can nurture our management and ultimately leadership skills. 1. Effective motivation One of the main challenges when teach...
Nobody Asked Me, But… No. 259: Hotel History: The Greenbrier, White Sulphur Springs, West Virginia
Stanley Turkel | January 3, 2022
by Stanley Turkel, CMHS Hotel History: The Greenbrier (682 rooms) The original hotel, the Grand Central Hotel, was built on this site in 1858. It was known as "The White" and later "The Old White". Beginning in 1778, people came to follow the local Native American tradition to "take the waters" to restore their health. In the 19th century, visitors drank and bathed in the sulphur water to cure everything from rheumatism to an upset stomach In 1910, the Chesapeake and Ohio Railway purchased the historic resort property and embarked upon a major expansion. By 1913, the railroad had added The Greenbrier Hotel (the central section of t...
AHLA Foundation Awards $175,000 to Community Groups in Los Angeles, New Orleans, Orlando, and Washington DC to Train Opportunity Youth
The AHLA Foundation | December 23, 2021
WASHINGTON – December 23, 2021 – The AHLA Foundation today announced it is awarding $175,000 in total to community-based organizations that help change the lives of Opportunity Youth by preparing them for future careers in hospitality. Through a combination of continued and newly started partnerships, the AHLA Foundation will join forces with organizations in Los Angeles, New Orleans, Orlando, and Washington DC to help train an estimated 370 youth for hotel jobs. These recently awarded grants are part of the reinvigorated Empowering Youth Program (EYP) – an effort focused on engaging, educating, and advancing new talent in hospitality....
HFTP and NCA Publish Resource: “Comprehensive Practices in Club Cybersecurity”
NCA | December 14, 2021
AUSTIN, TX — December 13, 2021 — Hospitality Financial and Technology Professionals (HFTP®) and the National Club Association (NCA) have partnered to develop a resource designed to provide members with a detailed guide on data and network security. “Comprehensive Practices in Club Cybersecurity” is a full-range report that helps club leadership identify cybersecurity risks, data regulation review, the tools to protect against cyberthreats, IT governance best practices, and response guidance in case of a breach. “As the number of cyberattacks continue to rise and threaten businesses and institutions nationwide, the imp...
