Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
F&B/ FF&E
IRIS Launches Full Integration to Shiji’s Infrasys Cloud POS to Elevate the Mobile Ordering Experience
IRIS | April 17, 2024
The robust integration marks a significant milestone in improving operational efficiency, enhancing guest experiences, and driving F&B revenue growth for hospitality operators. IRIS, a global leader in digital ordering for the hospitality industry, today announces the integration of its F&B mobile ordering solution with Infrasys Cloud POS by Shiji. This strategic partnership will enrich the guest experience, save labour and increase ancillary revenue. The IRIS mobile ordering platform empowers guests to self-serve from their own devices at their convenience. It firmly puts guests in control of their ordering experience, freeing ...
Hotels Should Seriously Look at the Alcohol Alternatives Category
Adam and Larry Mogelonsky | April 10, 2024
By Adam Mogelonsky, Larry Mogelonsky As restaurateurs and hoteliers, you bear a significant responsibility to ensure the safety of your guests, particularly in preventing drunk driving. The legal ramifications of such incidents are substantial. However, there is encouraging news: alternatives to alcoholic beverages are becoming increasingly available, diverse in quality, and popular among consumers. Simultaneously, there's a growing trend of people abstaining from alcohol either entirely or by reducing their consumption frequency per week. Whether motivated by health concerns or other reasons, such patrons often seek options beyond trad...
IRIS Mobile Ordering Selected by Kimpton Overland Hotel Atlanta Airport to Revolutionize the Room Service Experience
IRIS | March 12, 2024
The luxury hotel, part of IHG, deploys IRIS’ mobile ordering to enhance the guest experience, boost F&B revenue and streamline processes IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience. The sleek and modern hotel, which is part of IHG Hotels and Resorts and located next to Atlanta International Airport and the Porsche Driving Experience, boasts 214 guest rooms, ...
Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue
Kai Urban | February 22, 2024
By Kai Urban, Director of Food & Beverage, Hilton Anaheim Key pillars of a profitable and successful hotel restaurant include enhancing guest experience while ensuring operational efficiencies. Hotel executives must navigate through the nuances of creating the right ambiance for the respective market and audience and address marketing, branding, and leveraging technology. To build and foster a stellar reputation as a hotel restaurant takes adapting to market trends and ultimately positioning itself as an indispensable asset in the competitive hospitality landscape. Beyond the rooms, Hilton Anaheim is known for an array of amenities...
Marriott Executive Apartments, Dubai Creek Select IRIS Mobile Dining to Maximize F&B Revenue Potential
IRIS | February 20, 2024
The 5-star executive apartments leverage IRIS’ platform to drive revenue beyond room rates and elevate the guest experience Marriott Executive Apartments, Dubai Creek, renowned for its commitment to exceptional guest experiences, has chosen IRIS, the leading provider of mobile F&B ordering platforms, to revolutionise their in-room dining services. This strategic move aligns with the hotel's commitment to innovation, enhanced guest journeys, and revenue diversification. Maximising Revenue and Elevating Culinary Experiences With high occupancy and recognising the need to maximise revenue beyond room rates, Marriott Executive Apar...
Silverware POS Partners With UK-Based Intuitas Technologies to Drive Sales and Strengthen Customer Relationships
Silverware | January 30, 2024
With the popular point-of-sale solution provider continuing to expand its portfolio across the United Kingdom, satisfaction among local hotels and restaurants is expected to soar Markham, Ontario, January 30, 2024—Silverware POS has partnered with Intuitas Technologies to serve as a local sales and customer success resource for all new and existing clients in the UK. Silverware’s current UK client portfolio includes world renowned properties The Ritz London, The Savoy, The Goring, Belmond L'Manoir, Galgorm, Rudding Park, Historic Sussex Hotels, and Crieff Hydro hotels. Together, Silverware and Intuitas are elevating guest dining exper...
Hilton and the James Beard Foundation Evolve Partnership in Year Two, Honoring Excellence in Food and Beverage at the 2024 James Beard Awards
Hilton | January 26, 2024
Amplified partnership champions Hilton’s ongoing commitment to food & beverage innovation and culinary talent MCLEAN, Va. – Hilton today announced an expanded partnership with the James Beard Foundation, serving as an In-Association Sponsor of the 2024 James Beard Awards and Presenting Sponsor of the James Beard Restaurant and Chef Awards Outstanding Chef category. Following last year’s industry-leading partnership as the first global hospitality company to sponsor the Outstanding Bar category, this renewed support underscores Hilton's ongoing innovation in food and beverage and, this year, puts the spotlight on top-tier culinar...
W Barcelona Boosts F&B Guest Spend by 60% With IRIS’ Mobile Ordering
IRIS | January 11, 2024
The 5-star Barcelona hotel increases guest spend by two-thirds since upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app W Barcelona, situated on the famous Barceloneta Boardwalk, partnered with IRIS, the leading provider of digital F&B and guest experience platforms, to offer a broader digital ordering experience resulting in a boost in revenue and efficiencies. It selected both its mobile dining solution to deliver an in-room dining service and a world of culinary delights direct to its guest’s doors, in addition to its digital guest directory solution to provide all guests with direct access ...
Le Méridien Pasadena Arcadia Enjoys a 24% Increase in F&B Revenue Thanks to IRIS’ Mobile Dining
IRIS | December 12, 2023
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What’s Trending in the Food and Beverage Industry in 2024?
EHL Insights | December 4, 2023
The food and beverage industry has witnessed healthy growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has evolved across all its component parts, from food preparation to packaging, restauration, home delivery, and homemade. Social media has become a powerful force that propels food trends to spread rapidly through our cultural consciousness. Whether it's those yawn-inducing people who only talk about their latest air-fryer inventions or the gorgeous gorgeous girlies of #SoupTok who proclaim their love for the velvety comfort health food (who doesn't?!). On the other side of th...
Nominations Now Open for the 2024 Industry Excellence Awards Presented by Bar & Restaurant Expo
Questex | November 21, 2023
Nominations will be accepted through Jan. 15, 2024 LAS VEGAS – Nominations are now open for the third annual Industry Excellence Awards, presented by Bar & Restaurant Expo, which celebrate and support the individuals who make the independent bar and restaurant industry great. These awards honor leaders and teams for their talent, integrity and commitment to equality, sustainability, community and culture. Nominations will be open through Jan. 15, 2024, and winners will be announced at the 2024 Bar & Restaurant Expo on Wednesday, March 20, 2024. Nominations can be made at link. 2024 Nomination Categories Include: Individua...
Mandarin Oriental, Costa Navarino Select IRIS’ Digital Ordering App to Elevate the Guest Experience
IRIS | November 15, 2023
The stunning beachfront resort in Greece deploys IRIS’s F&B digital ordering and guest directory app to offer an unparalleled level of service and mobility to guests IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences. With breath-taking views over Navarino Bay and a peaceful Mediterranean backdrop, the stunning hotel offers sweeping bay v...
Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
By Adam and Larry Mogelonsky Every hotelier knows in their heart of hearts the importance of giving guests a great experience. It’s the lifeblood of hospitality. Yet beyond impeccable service and a flawless guestroom, so much of that hotel experience is crafted by what else is happening onsite. This is what we often label as a ‘reason to visit’ which can be a spa, golf, the pool, beach access, proximity to attractions, activities, funky décor or a mix of several of these and more. In this case, the focus is F&B as that reason to visit, yet normally we would still write about its importance as a part of the overall hotel exper...
The Best Just Got Bigger: PPDS Launches New ‘Sized Up’ 32″ Philips Tableaux ePaper Display Including Latest E Ink Spectra™ 6 Techn
PPDS | November 7, 2023
Size matters: New ‘power free’ Philips display delivers previously unachievable colour performance, using enhanced colour algorithms to provide a true print quality replacement for any paper sign used inside a hotel (including general communications, reception, bars, restaurants, cafes and more). Amsterdam, November 2023: PPDS, the exclusive global provider of Philips Professional Displays and complementary solutions, is delighted to announce the latest evolution of its multi-award-winning ePaper signage range, with the launch of the new 32” (16:9) Philips Tableaux 5150I for hotel and other hospitality environments. Extending PPDS...
How Restaurant Teams Help Upsell Hotel Services
Adam and Larry Mogelonsky | November 1, 2023
By Adam Mogelonsky, Larry Mogelonsky Here’s a thought to get your head churning. When you think of ‘innovation’ do you only think about some shiny new technology or does your mind also include incremental process improvements or business model adaptations within established industries? A softer front for innovation is thus in F&B, with intrepid chefs and mixologists constantly tinkering with their own technologies to dazzle their patrons and push the foodservice industry into uncharted territory. It follows that hotels, as the incubators for some of the best restaurant concepts on the planet, are leading progenitors for this type...
Hotel Financial Performance Influenced by Changes in Hotel Food and Beverage Offerings
Robert Mandelbaum, Ed Stacy | October 30, 2023
By Robert Mandelbaum and Ed Stacy The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. • Social distancing regulations forced operators to be creative in the way they served food and beverages to guests. • Rising wage rates and sharp increases in the cost of food and beverage products compelled hotel managers to find ways to control costs. • The inability of hotels to attract employees to fill the positions eliminated during the recession required creative solutions to improve productivity and offer more with less. These facto...
Case Study: Boar’s Head Resort, Charlottesville, Virginia
Auto-Chlor | October 25, 2023
Commercial dishwashing solution ensures spotless dishes through precise chemical dosing while reducing waste, cutting costs, and minimizing environmental impact Hospitality companies are seeking products and services to achieve sustainability goals while keeping their environment clean, safe, and operating efficiently. Boar’s Head Resort, a AAA four-diamond country resort owned by the University of Virginia Foundation, was looking for a way to ensure dishwashing operations used the proper chemical dosage and could be efficiently operated and maintained. They opted for the Auto-Chlor System, a commercial dishwashing model focused on recyc...
6 Marketing Tactics To Boost Revenue at Your Hotel Restaurant
Alison Wilson | September 28, 2023
By Alison Wilson As a hotel general manager and restaurant owner, driving revenue growth for your establishment is an important priority. To achieve this goal, implementing effective marketing initiatives is crucial and in this article we’ll share, we present five tactical marketing strategies that can help elevate your hotel restaurant’s revenue and set it apart from the competition. 1. Establish an Irresistible Online Presence Ensure your website showcases the unique qualities of your hotel restaurant, from its ambiance to its delicious menu offerings. Include high-quality photography to entice potential diners. Boleo in...
Dorchester Collection’s The Beverly Hills Hotel Appoints Ashley James as New Culinary Director
Dorchester Collection | September 7, 2023
Beverly Hills, September 7, 2023 – Chef Ashley James has been appointed Culinary Director of the iconic Beverly Hills Hotel, overseeing the entire culinary operation including all restaurants, banquets and in-room dining. Chef Ashley James brings a wealth of expertise to the position, with more than 30 years cooking in prestigious kitchens throughout the world including positions in England, France, Spain, Singapore, Mexico, Germany, Argentina, and the United States. Most recently, he was Managing Director of Culinary at Di Bruno Bros, Philadelphia, PA. Prior to this, he was Vice President of Culinary Starr Catering Group. He spent 18...
Hotel Verte, Warsaw, Autograph Collection, Selects ASSA ABLOY Global Solutions for Mobile Access-Enabled Security Technology
ASSA ABLOY Global Solutions | August 22, 2023
Polish luxury boutique hotel adopts VingCard Allure door lock panels to increase guest safety while enhancing interior design and providing the latest in check-in convenience. Stockholm –August 22, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful adoption of VingCard Allure door lock panels featuring Mobile Access activation by Hotel Verte, Warsaw, Autograph Collection. Situated within an 18th century palace in the heart of Warsaw, Hotel Verte by leveraging ASSA ABLOY Global Solutions technology can now achieve its goals of simultaneously ens...
Breakfast Is King: Elevating the Guest Experience through F&B Innovations
Court Williams | August 14, 2023
By Court Williams Food and beverage (F&B) services are now integral to the hotel guest experience, extending beyond mere sustenance to create memorable moments and elevate the overall stay. Gone are the days when hotel restaurants were loss leaders, primarily serving the needs of in-house guests. F&B has emerged as a profit center, with proactive and innovative approaches driving its success. The Power of Innovative F&B Today’s hotel guests expect more than just a place to rest. They want intriguing and Instagrammable moments extending to the dining table, community spaces, and overall experience. Hotels recognize the power...
The Latest Wine Trend for Fall Then 2024
Adam and Larry Mogelonsky | August 9, 2023
By Adam and Larry Mogelonsky If you know either of us, then you know that we are big fans of wine. Besides the actual taste and endless variety of production around the world, we write about wine because it’s a great way to ramp up restaurant revenues on a high-margin basis. But this only occurs when the wine is effectively marketed and sold. For reference (and to show we actually know what we’re talking about), we published a book about how to sell more wine last year, and we’ve written about how finetuning your wine strategy can be used to generate quick wins for the hotel. Today, we look ahead, first to Q4 2023 then to 2024. Sp...
Tourism Tidbits: The Importance of Food and Food Safety for the Travel and Tourism Industry
Dr. Peter Tarlow | August 4, 2023
By Dr. Peter Tarlow The northern hemisphere’s long summer months are a time to relax and enjoy the great outdoors. When it comes to food preparation and good food safety habits, however, being too relaxed can destroy a vacation or even terminate in hospitalization. Although no one has recently connected food safety to criminal acts or acts of terrorism, this has occurred in the past. As we learned during the Covid-19 pandemic health is an important part of tourism security. Likewise, food safety must be an essential component of a sustainable tourism industry. We only have to review some of the problems that the cruise industry has...
Christopher J. Collins Joins OTO Development as Vice President, Food & Beverage
OTO Development | August 2, 2023
SPARTANBURG, SOUTH CAROLINA (August 2, 2023) — Christopher J. Collins has joined OTO Development as Vice President, Food & Beverage, bringing a medley of operations experience in restaurants, sports and entertainment venues, private clubs, and hotels. As part of The Johnson Group, South Carolina-based OTO develops, owns, and operates approximately 70 hotels across the country. Some of these properties offer brand-standard food and beverage while others feature OTO’s proprietary restaurant concepts. Collins will oversee the full F&B portfolio with an emphasis on elevating the guest experience while expanding revenue opportuni...
