Using the Labor Data from Hotel Effectiveness to Minimize Costs and Turnover
Adam and Larry Mogelonsky | January 11, 2023
Four Creatively Destructive Forces for the Hotel Industry
Larry and Adam Mogelonsky | July 13, 2022
Hotel Recovery
Survey: 70% of Americans Support More Economic Stimulus to Help Reeling Travel Industry Recover
AHLA | June 24, 2020
WASHINGTON (June 24, 2020) A new survey conducted by Morning Consult commissioned by the American Hotel & Lodging Association (AHLA) found that while Americans remain hesitant about traveling, they overwhelmingly support efforts by Congress to help the travel industry recover including helping hotels keep their doors open and bring back employees, as well as incentivizing Americans to travel again. With only 18 percent of respondents reporting taking an overnight trip since March, the devastation caused to the hotel industry is already nine times worse than 9/11, with more than 8 in 10 hotels having to lay off or furlough workers durin...
Restrictions on Travel Easing as Europe Leads Cautious Restart of Tourism
The World Tourism Organization | June 23, 2020
Restrictions on travel, introduced in response to the COVID-19 pandemic, are slowly being eased, allowing tourism to restart in a growing number of destinations. The latest research by the World Tourism Organization (UNWTO) shows that 22% of all destinations worldwide (48 destinations) have started to ease restrictions, with Europe leading the way. At the same time, however, 65% of all destinations worldwide (141 destinations) continue to have their borders completely closed to international tourism. As the United Nations specialized agency for tourism, UNWTO has been monitoring responses to the pandemic since the start of the current crisis...
HVS: Emerging Hotel Brands
Brittany Hart | June 23, 2020
By Brittany Hart As COVID-19 was declared a global pandemic by the World Health Organization (WHO) on March 11, the hospitality industry began to experience sharp declines in lodging demand given the cancellation of events and the travel restrictions set by the government, which contributed to the drop in all performance metrics. For example, RevPAR for U.S. hotels was down 65% for the week of May 31 through June 6, compared to the same week in 2019. Nevertheless, franchisees continue to search for brand-growth opportunities. Several new brands, ranging from economy to upscale products across all service levels, are being created to occupy...
New Data Shows Impact of COVID-19 on Tourism as UNWTO Calls for Responsible Restart of the Sector
The World Tourism Organization | June 22, 2020
As tourism slowly restarts in an increasing number of countries, the World Tourism Organization (UNWTO) has released new data measuring the impact of COVID-19 on the sector. UNWTO emphasizes the need for responsibility, safety and security as restrictions on travel are lifted. The Organization also reiterates the need for credible commitment to support tourism as a pillar for recovery. After several months of unprecedented disruption, the UNWTO World Tourism Barometer reports that the sector is beginning to restart in some areas, most notably in Northern Hemisphere destinations. At the same time, restrictions on travel remain in place in...
Revenue Optimization Professionals Globally United to Fuel Recovery During HSMAI ROC@Home
HSMAI | June 22, 2020
During one day-long global experience, Hospitality Sales and Marketing Association International (HSMAI) leaders collaborated to exchange industry recovery ideas and revenue optimization revitalization strategies during ROC@Home, on Wednesday, June 17, 2020. HSMAI ROC@Home brought together nearly 2,500 participants from six continents and featured more than 30 live education sessions that were led by hospitality revenue optimization experts from around the world to explore the state of hospitality in different regions, reset to adjust to current circumstances, and evaluate their approaches to revenue optimization going forward. At the hea...
How Rooms-Only Business Impacts a U.S. Break-Even Analysis
HotStats | June 18, 2020
When a golfer hits a wayward drive, it triggers what’s referred to as a provisional ball. A provisional is a second golf ball played by a golfer who believes his or her first ball (the stroke just played) may be lost, but not in a penalty area or out of bounds. A provisional is unlike a mulligan, which occurs when a golfer, unheeding of the formal rules of golf, replays a stroke — a do-over — but doesn’t count it against their score. One is within the rules of the game; one is outside it. In May, HotStats published one of its most highly engaged with pieces of content, titled: “Analysis: At What Occupancy Rate Can a Hotel Break E...
Stronger, Greener and More Innovative: The Future of Tourism in the Americas
The World Tourism Organization (UNWTO) | June 18, 2020
Ministers from across the Americas have met to map a course for the sustainable growth of the region’s tourism sector, a lifeline for many millions and a key driver of economic growth. Though kept apart physically due to the extraordinary circumstances, the 65th meeting of the World Tourism Organization (UNWTO) Regional Commission for the Americas saw Member States more united than ever in their determination to harness the power of tourism to recover from the economic and social impact of COVID-19 and drive future growth. The second of the UNWTO Regional Commission meetings to be held virtually, the high-level discussions were opened by C...
Choice Hotels’ Extended Stay Portfolio Shows Continued Resilience
Choice Hotels | June 18, 2020
ROCKVILLE, Md., June 18, 2020 - Choice Hotels International, Inc.'s (NYSE: CHH) strategic focus on the resilient extended stay segment continues to position the company for long-term success. Its brands, which include WoodSpring Suites and Suburban Extended Stay in the economy segment, and MainStay Suites and recently launched Everhome Suites in midscale, have achieved notable, industry-leading performance amid the current worldwide decline in travel demand. Choice Hotels' extended stay portfolio – led by WoodSpring Suites, the company's largest brand in the segment — outperformed the overall industry in several ways over the pas...
5 Easy Steps to Bring Employees Safely Back to Work Using the InvoTech UHF-RFID Uniform System
InvoTech | June 17, 2020
InvoTech Systems provides the perfect solution to help wardrobe operations transition employees safely back to work in the current situation—respecting social distancing and hygiene norms to enable full productivity of staff. Track your entire inventory and distribute uniforms without physical contact using the UHF-RFID Uniform System—from uniform purchase, assignments, daily use and laundry activity. Processing uniform transactions and recordkeeping is automated by simply passing the uniform items over a counter-top RFID antenna, a bulk reader station or using a portable handheld RFID reader. Here are the 5 easy steps you can implemen...
Preparing the Year Ahead for Post-Covid Hotel Luxury
Larry Mogelsonsky | June 17, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As hoteliers work tirelessly to reopen their properties in an uncertain world and with many new Covid policies that must be implemented, who has the time to look ahead at what will be required for the rest of the calendar year and into 2021? Particularly at the luxury end where close contact is a hallmark of great guest service, changing rapidly takes a sound mind to steer the ship as the hospitality world ebbs and flows through the post-pandemic cycle. To help understand where this segment is headed, I’ve recruited four veteran GMs: Franck X. Arnold, General Manager of the R...
Gov. Hogan, Marriott CEO Kick Off New AHLA Leadership Series
AHLA | June 17, 2020
WASHINGTON (June 17, 2020) – Governor Larry Hogan (R-MD) and Marriott International president and CEO Arne Sorenson will kick off a new series launched by the American Hotel & Lodging Association (AHLA) and hosted by president and CEO Chip Rogers. The Forum, a series of thought-provoking conversations brings together the nation’s top business and political leaders to discuss forces that will shape the hotel industry of tomorrow. This new series is an expansion of The Forum, an AHLA Experience™, and will be an on-going speaker series tackling critical issues that are front and center for the hospitality industry. “In a time...
Milestone Inc. Develops New Digital Recovery Framework to Accelerate Business Stability and Growth
Milestone Inc | June 17, 2020
Milestone Inc, a leader in omnichannel digital marketing software and services, announces a proven program to help businesses recover and rebound as the economy reopens. Born out of its Covid Crisis-Recovery-Growth framework and webinar series, the Recovery Framework redefines new steps in the marketing funnel before purchase to address the significant disruption the pandemic has had on consumer sentiment and the possibility of exposure. The new sub-steps include, 1. Building Confidence, 2. Building Demand, 3. Driving Conversions, and 4. Building Trust. “Businesses must play an active role in evangelizing confidence and safety and...
Allied for Action: Tourism’s Restart Brings Hope for Millions
UNWTO | June 16, 2020
Global tourism has never been more united than it is now. Both in assessing the impact of COVID-19 and in looking at how we can restart tourism in a responsible way, based on the best that our sector has to offer: sustainability, innovation, collaboration and solidarity. It’s more than three months since the World Health Organization declared the COVID-19 pandemic. The crisis continues to threaten jobs and livelihoods in tourism and beyond. Changing gears to #RestartTourism The UNWTO led Global Tourism Crisis Committee supported our guidelines to restart tourism, and we are now transforming this determination into concrete actions ...
Cloudbeds’ Global Sentiment Survey of Independent Hoteliers Reveals That Caution Remains but 64% Expect Doors to Be Open by August
Cloudbeds | June 16, 2020
(San Diego) June 16, 2020 - Cloudbeds, a leading provider of cloud-based software solutions for more than 20,000 hotels, hostels, and vacation rentals across the globe, released the results of a sentiment survey with responses from more than 1,000 independent owners and operators across 65 countries. The goal of the survey is to equip Cloudbeds’ customer base with key market level indicators that will be integral to decisions they make as part of their recovery plans moving forward. The survey incorporated everything from the timing of restriction liftings to demand channels. The majority, 64%, said they expected to be open by late Au...
Travel Predictions for Summer 2020 After Two Seasons of Pandemic and Social Unrest
Zongqing Zhou | June 16, 2020
By Dr. Zongqing Zhou It is relatively difficult to predict summer travel, particularly after the massive national protests that add a potentially tide-turning consumer psychological breaker. But, if the protests do not trigger a second wave of the pandemic, the threat of contamination by the coronavirus will be drastically reduced in the minds of the travelers and we may expect a more peaceful and steady increase of travel for the latter part of summer. We won't know, though, until the two-week window is over, which brings us to the end of June. To the contrary, if the protests induce a second wave of the pandemic, consumers will ...
Ripclear Releases New V2 COVID-19 Face Shields to Safeguard Hotel Personnel
| June 16, 2020
Ripclear, makers of the most advanced protective film for outdoor sports eyewear, announced the launch of its V2 Shield, designed to protect personnel dealing with the COVID-19 outbreak including hotel staffers, EMS workers, nurses, police, facility and operations personnel, and other front-line staff. They expertly designed V2 Shield features with 91% optical transparency, so that personnel can safely and effectively do their work while staying protected via a certified medical face shield. “We heard the needs of frontline responders and essential workers across the country, and are producing an optically clear, anti fog, foam padded fa...
Extending the Covid Summer Into Fall
Larry Mogelonsky | June 15, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Data from numerous sources supports the notion that people are eager to start exploring the world once more. However, with travel restrictions still in effect for international flights, many won’t be able to take advantage of the regular summer season vacation, and this may result in numerous travelers holding out until autumn when more freedoms are restored. Firstly, a gradual rollout of ending the lockdown means that the start of the post-pandemic revival will come from drive markets or regional air travel. By now, this should be pretty obvious. In other words, don’t expect in...
WTTC Welcomes the Beginning of the Recovery of Travel Across Europe
| June 15, 2020
15/06/2020 - Gloria Guevara, WTTC President & CEO, said: “WTTC welcomes the reopening of borders and the easing of travel restrictions across Europe, and applauds the European Commission (EC) recommendation to Schengen Member States to lift all internal border controls by June 15 and international travellers from July 1, as well as the recently announced website Re-open EU to help travellers plan their European holidays. “This important move will help encourage holidaymakers to begin travelling again, provide a vital boost to the Travel & Tourism sector, and kick-start the much-needed global economic recovery. We strongl...
Prioritizing the Need for Guestroom-Centric Experiences in a Post COVID-19 World
Bartech | June 15, 2020
LAS VEGAS — JUNE 15, 2020 — From implementing strict cleanliness procedures to reshaping the way that services and amenities are offered, it’s clear that the hotel industry has experienced a seismic shift and will look very different as the threat of COVID-19 subsides and guests begin to return. One thing hoteliers can be sure of is that the first bookings will come predominantly from business travelers. In fact, recent survey findings from consulting firm Oliver Wyman support this conclusion with approximately three-quarters of business travelers expecting to travel the same amount post-pandemic as they did before, due to an improvemen...
U.S. Travel Searches Indicate Initial Signs of Hotel Recovery
Expedia Group | June 12, 2020
Rising traveler intent is positive indicator for industry, according to insights from BVA BDRC and Expedia Group SEATTLE, June 12, 2020 – According to new consumer research from BVA BDRC[1] and supported by Expedia Group search data[2], Americans are increasing their intent to travel this summer, a positive indicator for the industry. While U.S. domestic and regional travel searches steadily dropped throughout March and into the first week of April, according to Expedia Group data, search has been steadily climbing over the last month in total volume. Expedia Group search data also showed that for domestic travelers who searched within t...
Hotels Welcome Travelers as California Reopens Friday
California Hotel & Lodging Association | June 11, 2020
SACRAMENTO, Calif., June 11, 2020 - Hotels throughout California will begin welcoming guests Friday as California counties lift travel bans for the first time since the COVID-19 outbreak in March. Under revised California Department of Public Health guidelines, all but seven of the state's 58 counties are permitting hotels to reopen this Friday and the majority of those are allowing individual and leisure travelers to stay at hotels. To ensure the well-being of guests and employees, hotels have implemented Centers for Disease Control and Prevention-backed health safety self-certifications programs, hotel-specific plans, and employee trai...
An Unexpected Detour: The Cleveland Hotel Market in the Wake of COVID-19
Adam Zarczynski | June 11, 2020
By Adam Zarczynski Coming into 2020, the United States hotel industry was ready to build on the record-setting performances of the past few years. In 2019, RevPAR and ADR reached the highest levels ever tracked by STR. While some experts warned of oversaturation with the number of new properties built in recent years, nobody could have predicted the current state of the industry as a result of the COVID-19 pandemic. For most of April, weekly RevPAR declines of more than 80% year-over-year across the United States were common. While resort destinations such as Hawaii and parts of Florida have seen tremendous decline in hotel performance, th...
Global Hotel Stay Data Shows U.S., Canada Follow China’s Precedent of Early Recovery With 30% Increase in May
Onyx CenterSource | June 11, 2020
Dallas, Texas (June 11, 2020) – While globally hotel stays remain relatively flat at all-time lows, the U.S. and Canada saw stays increase 10-30% week-over-week in May, according to the latest data from Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry. OnyxComp internal analytics show recent hotel stay trends in parts of the U.S. and Canada follow earlier data from China, shared on the Onyx blog yesterday, indicating signs of initial market recovery. In contrast, South America continues to see low hotel stay volumes, in line with the region’s ongoing struggle to contain COV...
Is Your Hotel Sales Team Ready for the Transition From “Fishing for Inbound Leads” to “Sales Hunting?”
Doug Kennedy | June 11, 2020
By Doug Kennedy In the course of a few months the hotel group, conference, event and BT sales landscape has transitioned from a period of historically high demand to near zero. After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many were furloughed, hotel salespeople are now returning to an entirely new sales habitat. Is your sales team ready? The last 10+ years of growth have allowed hotel sales to be more about "fishing" for new leads. Most salespeople could simply wait for a meeting or event planning “fish” swim by and bite on digital "bait" such as a hotel website or ...
