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Industry Happenings

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Industry Happenings

HITEC 2024 Welcomes Nearly 6,000 Industry Stakeholders to Explore Latest in Hospitality Technology

HFTP | June 28, 2024

HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit

Hospitality Financial and Technology Professionals | June 25, 2024

Industry Happenings

Cloud5 Communications Enhances Guest Satisfaction With New HSIA Network for the SpringHill Suites by Marriott Morgantown, WV

Cloud5 Communications | May 1, 2019

Top Internet Supplier for Marriott Helps Hotels Meet GPNS Brand Standards by Compliance Deadline CHICAGO (May 1, 2019) – Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently completed the installation of a high speed internet access (HSIA) solution at SpringHill Suites by Marriott, Morgantown, WV. The advanced HSIA network ensures that the property continues to provide the highest level of connectivity for guest satisfaction and meets Marriott's latest Global Property Network Standards (GPNS) for Internet. Cloud5 is a top ranked Marriott Internet supplier. S...

Excel Hotel Group Opens 107-Key SpringHill Suites by Marriott in Escondido, California

SpringHill Suites by Marriott | May 1, 2019

Escondido, CA – May 3, 2019 – Marriott International announced today that the SpringHill Suites by Marriott San Diego Escondido/Downtown is now open. The 107-suite hotel, located at 200 La Terraza Boulevard, will operate as a Marriott franchise, owned and managed by Excel Hotel Group of San Diego, California. General Manager Chuck Ault and Director of Sales Alexandra Bartley lead the management team at the property for Excel Hotel Group. The SpringHill Suites San Diego Escondido/Downtown is located in downtown Escondido and 30 miles from downtown San Diego. The all-suite hotel offers guests convenient access to the San Diego...

Arrivedo Launches Routes Feature to Allow Hotels to Give Guests a Better Customer Experience

Arrivedo | April 30, 2019

Arrivedo self-guided walking routes let hotel guests personalize their trip when exploring a destination based on the precise experiences that they're craving. Lima, Peru. May 1st - Arrivedo, a content platform that collects recommendations and things to do around hotels, announces the launch of a new Routes feature for Arrivedo Neighborhood Guides with the purpose of giving hotels the ability to provide a better guest experience as part of the hotel's website. Arrivedo aims to give hotels the ability to compete with Airbnb by providing guests with more curated experiences at one-fourth of the cost of traditional competitors. They do th...

Your Hotel Can Compete By Deploying Right-Sized Distribution

SHR | April 30, 2019

One size doesn't fit all. Our co-hosts, Glenn Haussman and Estella Hale, chat with Millennium Hotels & Resorts' SVP of Digital Distribution & Revenue Strategy, Nayan Peshkar, about his approach to right-sizing distribution. ...

HVS Market Pulse: Destination Downtown St. Louis

Daniel P. McCoy | April 30, 2019

By Daniel P. McCoy The St. Louis Cardinals remain the market's number one tourism attraction, and a $260-million expansion of the stadium-adjacent entertainment complex, Ballpark Village, is underway. The city's other top attraction, the Gateway Arch, just completed a $380-million revamp in 2018. By late 2019, the $187-million transformation of the former Union-Station shopping mall into the St. Louis Aquarium is expected to be complete, adding a new major attraction to the market. These exciting developments are complemented by a host of other attractions in the City of St. Louis, including a casino, two arenas, and numerous museums an...

How Hotel Design and Concept Development Can Benefit From Revenue Management Insights

Patrick Landman | April 30, 2019

By Patrick Landman Over the last few years we have gotten more and more involved in the businesses of our hotel clients. We have seen a clear difference in revenue and profitability in hotels where we got involved at project definition stage vs coming in at pre-opening. There are many key points that increase the revenue potential of a hotel or resort, which architects, designers and investors are overlooking. And we are not talking about pocket change. I estimate the upside by utilizing revenue management insights to be easily 10% to 25% in top line income. Just think about how much this would impact your bottom line profit. We have de...

The Hotel Holds Promise for Drinking Occasions

| April 30, 2019

Alcohol has long been embedded in American culture, from the bar to the home to the brewpub and beyond. When we think about how and where America will drink in the coming years, we need to consider today's on-the-go, fragmented consumer landscape. The bedrock of travel stay is the hotel, where opportunities remain to up the ante in the alcohol industry. According to Nielsen CGA's Hotel Report, a brand new study of 5,000 hotel visitors, the hotel channel includes almost 21,000 drinking outlets and is growing faster than traditional on-premise establishments within the U.S. With the willingness of today's consumers to drink wherever, when...

Deutsche Hospitality Partners With ICD to Develop Jaz in the City Hotel in the Deira Quarter of Dubai

Jaz in the City | April 30, 2019

Frankfurt am Main, 29 April 2019 Jaz in the City to conquer Dubai! The fourth hotel to operate under the Jaz in the City lifestyle brand will open in the United Arab Emirates in 2022. After establishing locations in Amsterdam, Stuttgart and Vienna, the Jaz Crew will be setting up shop right next to Dubai's historic souks and within the immediate vicinity of the famous Dubai Creek. "Jaz in the City really comes into its own in places where a unique local cultural scene meets an international audience seeking a particular lifestyle and an inimitable experience," said Deutsche Hospitality CEO Thomas Willms. "We have found just such a venue...

Rosewood Hotels & Resorts Plans Rosewood Ningbo Set for 2024 Opening in the Innovation Hub of China

Rosewood Hotels & Resorts | April 30, 2019

Rosewood Hotels & Resorts® continues its strategic growth in China with the announcement of Rosewood Ningbo opening in 2024. This latest project adds to Rosewood's growing pipeline in China's megacities including Guangzhou, Shanghai, Chengdu and Shenzhen, further expanding the brand's established presence in Beijing, Sanya and the recently opened Rosewood Hong Kong. Rosewood Ningbo is an example of the brand's selective approach to strategic growth with unique and highly differentiated projects in locations that are finely attuned to the next generation of ultra-luxury travelers. One of China's oldest cities, Ningbo has both a storied...

Marriott’s New Bonvoy Brand: 5 Lessons for Travel Marketers

Michael Del Gigante | April 30, 2019

By Michael Del Gigante How big of a deal is it when Marriott, the world's largest hotel operator, rebrands its loyalty program? Such a big deal that ABC created a special television advertising block during the Oscars to help the company unveil its new offering: Bonvoy. By nearly any measure—media coverage, consumer buzz, or advertising spend—the program's launch has so far been the biggest travel and hospitality story of 2019. The move is important not only because it directly impacts Marriott's 120 million loyalty members, but also because it's the perfect case study for the wider travel and hospitality industry. What can...

Redefining Hospitality Leadership: Kerten CEO Marloes Knippenberg on Management Philosophy and Delivering Organisational Success

Thomas Mielke | April 30, 2019

By Thomas Mielke Whilst the traditional lodging and restaurant sectors remain the cornerstones of the hospitality world as we know it today, it is undeniable that the emergence of hybrid business models has significantly impacted the space. One of those 'new players' is Kerten Hospitality – an operating vehicle for creative concepts across the boutique hotel, serviced apartment and food & beverage, as well as coworking and business members club segments. Taking the opportunity to sit down and 'talk shop' with Marloes Knippenberg, CEO of Kerten Hospitality, AETHOS explored some key leadership questions. If the hospitality indus...

Young Hoteliers Summit (YHS) 2019: Envisioning-Defining-Succeeding: Commemorating Milestones

YHS | April 29, 2019

On 27 March 2019, the Anniversary Edition of the Young Hoteliers Summit (YHS) concluded with high spirits as speakers, partners, and delegates alike commemorated the end of yet another successful summit. Through three days of powerful keynote speeches and inspiring panel discussions, the 10th Edition brought forth, among other key topics, the future of hospitality in the increasingly technology-focused world of today, and the need for hospitality to constantly adapt to these changing needs and expectations. Data-analytic trends in the industry were undeniably one of the most important topics of discussion at the summit, as Lyle Worthing...

2017 Visitation Estimates, Country Profiles and Spending Available

National Travel and Tourism Office | April 29, 2019

The National Travel and Tourism Office (NTTO) has completed posting of the 2017 states, cities, regions visited by overseas travelers and profiles to the website on the Inbound Travel to the U.S. page. NTTO's page contains 24 country profiles, 10 regional profiles and eight sector/activity profiles for 2017, containing characteristics based on SIAT passenger responses and visitor spending reports. The 'profile' format and content have been totally redesigned. We have moved from a static PDF format with year-over-year only data to an Excel format spanning over 20-years of data! Note: the Excel sheet can be opened-up (unhide hidden co...

Muckleshoot Indian Tribe to Develop Luxury 400-Room Hotel at Muckleshoot Casino

Muckleshoot Indian Tribe | April 29, 2019

Twenty-four years after opening a casino which would set the standard for gaming in Washington State, the Muckleshoot Indian Tribe will once again redefine expectations with the addition of a luxury resort at Muckleshoot Casino. Anticipated to open in the second quarter of 2021, the 18-story, 400-room hotel tower will offer sweeping views showcasing the natural beauty of the Pacific Northwest. Sixty percent of the accommodations will allow for stunning panoramas of Tahoma, the native name for Mount Rainier, while other rooms will showcase the majesty of the Olympic mountain range. Beyond the comfort of their plush retreats, guests will ...

Charleston’s Wild Dunes Resort Plans New 153-Room Hotel Expansion to Open in Early 2021

Wild Dunes Resort, A Destination Hotel | April 29, 2019

CHARLESTON, S.C. (April, 2019) – Wild Dunes Resort, A Destination Hotel, is expanded its existing oceanfront meeting destination on the Isle of Palms, just 30 minutes outside of historic downtown Charleston. Opening in early 2021, the highly anticipated project will add a new 153-room hotel bringing the total to 400 guestrooms and suites, in addition to the existing 240 vacation rental homes and condos. The new, multi-faceted meeting and event space includes a grand ballroom with pre-function space and rooftop ballroom and event terrace with 270-degree panoramic ocean views, now allowing the resort to welcome groups of up to 650 a...

U.S. Hotels Enjoy Profit Growth, But It Is Becoming Harder to Achieve

CBRE | April 29, 2019

Atlanta – April 29, 2019 – While U.S. hoteliers enjoyed a ninth consecutive year of increasing profits in 2018, it is becoming increasingly difficult for managers to accomplish this task. According to the recently released 2019 edition of Trends® in the Hotel Industry by CBRE Hotels Americas Research, total operating revenue increased by 2.6 percent in 2018 for the average hotel in its survey sample. Managers were able to limit the growth in operating expenses to 2.8 percent, thus allowing for a 2.3 percent increase in gross operating profits (GOP) at the Trends® properties. The 2.8 percent growth in expenses is less...

JMBM’s Global Hospitality Group® to Host the 29th Annual Meet the Money® National Hotel Finance and Investment Conference May 6-8, 2019 in Los

Meet the Money | April 29, 2019

By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com April 29, 2019 LOS ANGELES—JMBM's Global Hospitality Group® will host Meet the Money® national hotel finance and investment conference May 6-8 at the Hyatt Regency LAX in Los Angeles. Now in its 29th year, this annual event will bring together hotel owners, operators, developers, consultants, investors, brands, lenders and other capital providers to discuss current developments in the industry as well as strategies for the future. "Our line-up of more than 70 speakers include top hospitality leaders who will share their expe...

Lifsey and Pinnacle Plan June 2019 Opening of Current, a New-Build Boutique Hotel as Part of Marriott’s Autograph Collection

Lifsey Real Estate & Holdings | April 29, 2019

TAMPA, Fla. (April 29, 2019) – Development company, Lifsey Real Estate & Holdings, and Pinnacle Hotel Management announced today the opening of their joint venture – the new-build Marriott Autograph Collection Hotel – Current. The contemporary boutique hotel, specifically designed to offer guests sweeping views of the Bay from every room, is projected to start taking reservations this summer. Current is a ten-story, 4-star hotel with 180 luxuriously appointed guest rooms. Amenities include but are not limited to a water-facing 9th-story fitness center, infinity-style pool, a full-service restaurant, Tampa Bay's tal...

Margaritaville Beach Resort at The Pointe Bahamas Celebrates Topping Off

Margaritaville at The Pointe | April 29, 2019

Orlando, Fla. – April 25, 2019 – Margaritaville Beach Resort at The Pointe, the highly-anticipated beachfront resort coming to the Bahamas' capital, celebrated its progress with a topping off celebration last month and today released a new rendering (shown above) of the soon-to-open resort. The five-star Margaritaville Beach Resort will be an integral part of Margaritaville at The Pointe, an exclusive $250 million, seven-acre luxury development located on Nassau Harbour in the Bahamas "The topping off of Margaritaville Beach Resort at The Pointe is one more exciting step in nearing completion of The Pointe," said Daniel Liu,...

BENCHMARK®, a global hospitality company, Names Nate Waldron Winner of the Chairman’s Award of Excellence

April 29, 2019

The Woodlands (Houston), Texas, April 2019 … Burt Cabañas, founder & chairman of BENCHMARK®, a global hospitality company, announces that Nate Waldron, director of operations at The Ridge in Basking Ridge, New Jersey, is the recipient of the Chairman's Award of Excellence. The award annually recognizes a Benchmark employee who has exhibited exemplary service, actively demonstrating the company's "Be The Difference" service culture within Benchmark and the recipient's local community. Mr. Waldron was nominated for the Award of Excellence by Mike Taylor, Benchmark's general manager of The Ridge. Benchmark Founder and...

Hospitality Financial Leadership: Investing in Financial Leadership in Your Hotel

David Lund | April 29, 2019

By David Lund CFO to CEO: "What happens if we invest in developing people and they leave?" CEO: "What happens if we don't and they stay?" I found this exchange in, of all places, the internet. Go figure. It's an interesting back and forth that I know plays out in many organizations. Investing in anything training related in business is tricky. Not only when it comes to the money and resources it takes, but it's also the matter of finding the appropriate training. I also believe one of the biggest stumbling blocks to creating and investing in a culture where we train and develop our leaders continually, is the ability to have it result i...

Rosen Hotels & Resorts in Orlando Announces Consolidation of Two International Drive Hotels

Rosen Hotels & Resorts | April 29, 2019

ORLANDO (April 26, 2019) - Rosen Hotels & Resorts has consolidated two of its adjoining hotels in Orlando's famed International Drive convention and tourist district, expanding amenities for guests and elevating the combined property with Rosen's award-winning service, the privately-owned hospitality company announced today. The 134-room Midpointe Hotel has become a 356-room property with the addition of 222 rooms at the former Clarion Inn & Suites at International Drive. Acquired by Rosen Hotels & Resorts in late 2017, both properties are adjacent to the 1,334-room Rosen Centre, which features 150,000 square feet of versatile ...

Hyatt Signs With wasl Asset Management Group for Development of Andaz Dubai The Palm

Andaz | April 29, 2019

CHICAGO -- Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with wasl Asset Management Group, one of the largest real estate development and management companies in Dubai, for the development of an Andaz branded hotel on the Palm Jumeirah. Occupying prime real estate on the world-famous man-made island, Andaz Dubai The Palm is slated to open in the last quarter of 2019, becoming the first Andaz branded hotel in Dubai and the second Andaz hotel in the United Arab Emirates, joining Andaz Capital Gate Abu Dhabi. Created for the inquisitive-minded traveler, the hotel will offe...

New Research Study Explores Trends to Meet Consumer of the Future Needs

IHG | April 29, 2019

The end of room types, robots at the concierge and achieving 'cult status': new Amadeus-IHG research asks if this is the future of hospitality? New research study, Drivers of Change in Hospitality, explores the changes we can expect as guest insight, technology optimization and the ability to hyper-personalize take effect. Informed by over 7,500 consumers worldwide and industry experts, the study identifies three trends that the sector must respond to meet the needs of the consumer of the future. Traditional room types have been around forever - single, double, twin, suite or family room. It's a tried and tested format, beloved by hotel...

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