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Industry Happenings
Indiana State University Center for Bat Research, Outreach, and Conservation Seeks Hotel Pool Data
| July 15, 2013
July 15, 2013 - "The Center for Bat Research, Outreach, and Conservation is asking for your help in understanding how bats use swimming pools across North America. Anecdotal reports suggest bats use swimming pools for drinking, perhaps especially in areas where natural water sources are scarce. If you own, use, or manage a pool on a regular basis, you could provide valuable information regarding bats' use of swimming pools. The participation of hotels and motels is especially beneficial because they are spread virtually across the entire nation, many have outdoor pools, and the pools are usually monitored on a daily basis when operation...
Baha Mar Names General Managers for the Rosewood, Grand Hyatt and Mondrian at the Multi-Brand Resort
Baha Mar | July 15, 2013
NASSAU, The Bahamas, July 15, 2013 -- This past February, Baha Mar celebrated the topping out of The Baha Mar Casino & Hotel, marking the halfway point of its construction timeline. In May, it announced the selection of its casino management partner, Gaming Global Asset Management (GGAM), an important accomplishment in the resort's development. Today, Baha Mar marks another milestone in a year of substantial progress by announcing its senior operating executives for Rosewood at Baha Mar, Grand Hyatt at Baha Mar and Mondrian at Baha Mar. The newly appointed General Manager of the ultra-luxury Rosewood at Baha Mar, Luis Fernandes, is ...
Cachet Hotel Group to Debut its Cachet Brand in Bangkok, Thailand, With an Opening by Late 2016
Cachet Hotel Group | July 15, 2013
SHANGHAI, July 15, 2013 -- Cachet Hotel Group (CHG) today announced an innovative global hospitality venture featuring culinary excellence, celebrity design and personalized service. The CHG portfolio will include Shanghai's URBN hotel and two new brands – r. hotel and Cachet hotel and residences, which will make its debut in Bangkok, Thailand. CHG's mission is to become the world's most innovative and socially responsible hospitality company. CEO and co-founder, Alexander Mirza stated, "Our strategy is to be a fully integrated management company that is known for business model innovation. Personalization is of paramount importance. ...
Carlson Rezidor to Open the 91-room Radisson Blu Hotel, Rouen, France in Q3 2015
The Rezidor Hotel Group | July 15, 2013
July 15, 2013 - Carlson Rezidor Hotel Group, one of the ten largest hotel groups worldwide, announces the Radisson Blu Hotel, Rouen in France. The 91-rooms property is scheduled to open in Q3 2015, and brings Carlson Rezidor's French portfolio to 23 hotels in operation and under development. "We are delighted to extend our presence to Rouen and to further strengthen the position of Radisson Blu as the largest upper upscale brand in France", commented Wolfgang M. Neumann, President & CEO of Rezidor. The site of the Radisson Blu Hotel, Rouen is centrally located in the heart of Rouen at walking distance from the railway station and ad...
IHG and Felicity Asset Co. Sign Agreement to Build Holiday Inn & Suites Rayong City Centre, Thailand
IHG (InterContinental Hotels Group) | July 15, 2013
Bangkok, Thailand, 15 July: InterContinental Hotels Group (IHG), one of the world's largest hotel companies, and Felicity Asset Co. Ltd have signed an agreement to build Holiday Inn & Suites Rayong City Centre, the first IHG property in Rayong. The 300-room property will be situated in the heart of Rayong's city centre adjacent to the Laemtong Shopping Mall. It is conveniently located close to ten of Thailand's major industrial parks including the Eastern Seaboard Industrial Park and Map Ta Phut Industrial Park. Holiday Inn & Suites Rayong City Centre will be the first international branded hotel in Rayong's city centre. The...
The 384-key Pullman Phuket Arcadia Naithon Beach Opens in Thailand
Pullman | July 15, 2013
July 15, 2103 - Pullman, the Accor Group's upscale international brand, is inaugurating the Pullman Phuket Arcadia Naithon Beach. It is the fifteenth resort in its portfolio, the fifth Pullman in Thailand, and nestled in Naithon Beach, one of the most beautiful expanses on Phuket's west coast. And it is steeped in the brand's "Work hard, Play hard" spirit and mirrors new seasoned travelers' wants and needs, i.e. hotels and resorts that are pulsating with life, that put people in touch with each other, and where they do not need to choose between pleasure and performance. Pullman, in other words, is pushing ahead with its expansion in to...
Indianapolis Hotel Moves Forward After Stalling In 2010
BuildCentral | July 15, 2013
Hotel-Online and BuildCentral Add/Update 185 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. July 15, 2013 - Hotel-Online and BuildCentral have added or updated 185 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Mission Bay, Hotel and Apartments (San Francisco, CA) Arc of Indiana Hotel (Muncie, IN) Synergy Bus...
The Chattanoogan Hotel Names Adam Roe as Executive Chef and Keith Billingsley as F & B Outlet Manager
The Chattanoogan | July 15, 2013
CHATTANOOGA, Tenn. (July 15, 2013) -- The Chattanoogan, Chattanooga's only AAA Four Diamond-rated full-service hotel, has promoted two key employees in the hotel's food and beverage department. Adam Roe has been appointed as the hotel's new executive chef, and Keith Billingsley has been promoted to food and beverage outlet manager. Roe, who has served as the hotel's executive sous chef for the past four years, has an impressive culinary career working in restaurants on the East and West Coasts. Billingsley, a Chattanooga native, has spent the past 25 years working in the hospitality industry. Adam Roe is now responsible for overseeing the ...
Fred Khoury Appointed as Director of Sales and Marketing for the Viceroy Miami in Florida
Viceroy Miami | July 15, 2013
MIAMI, Fla. - (July 15, 2013) - Viceroy Miami recently appointed Fred Khoury as Director of Sales and Marketing. In this position, he will oversee sales, reservations, events, marketing and public relations teams for the hotel. Specializing in hotel openings and repositioning, Khoury joins the Viceroy staff after a career in Chicago as opening Director of Sales and Marketing for the first Radisson Blu Hotel in the U.S. Prior to his position at Radisson Blu Hotel, Khoury served as Director of Sales at Hard Rock Chicago, where he oversaw individual and group sales, as well as catering. He also spent seven years with Hyatt Hotels, most not...
The 98-room Fairfield Inn & Suites Hotel to Open in Vernon, British Columbia
Fairfield Inn & Suites by Marriott | July 15, 2013
Owned and Managed by The Hollypark Organization Vernon, British Columbia - July 15, 2013 - The 98-room Fairfield Inn & Suites by Marriott in Vernon, British Columbia is scheduled to open this Wednesday, July 17, 2013, with its smart, inventive public space and guest room design, and its bright and inviting décor. Located at 5300 Anderson Way the Fairfield Inn & Suites Vernon will operate as a Marriott franchise, owned and managed by The Hollypark Organization. This is the first Fairfield Inn & Suites in Western Canada to feature the brand's new interior design and décor, which enhance the guest experience through flexible fea...
The Liquidation Sale of the Quality Inn Pittsburgh North Hotel Opens Thursday, July 18th, 10:00 a.m.
NCL/ National Content Liquidators, Inc. | July 15, 2013
Sale Conducted by NCL/ National Content Liquidators, Inc. Building Coming Down and Everything Must Go! Harmar Township, Pennsylvania, July, 2013) - The Quality Inn Pittsburgh North Hotel has contracted with NCL/National Content Liquidators, Inc., the leading expert in hotel liquidation management, to clear the hotel of its current contents as a prelude to the property's demolition. The liquidation is being held on-site at the Quality Inn Pittsburgh North Hotel, located at 2801 Freeport Road, Harmar Township, PA., and is open to both the hospitality industry and the general public. The sale begins at 10:00 am, Thursday, July 18th, and w...
Benchmark Hospitality Appoints Ragini Stearns Director of Sales for Naples Bay Resort in Florida
Naples Bay Resort | July 15, 2013
The Woodlands (Houston), Texas, July 15, 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Ragini Stearns director of sales for Naples Bay Resort. Phillip Starling, general manager of the property, Benchmark's Personal Luxury Resort® located in Naples, Florida, made the announcement. "I am delighted to welcome Ragini to our resort," said Mr. Starling. "She is a seasoned sales professional who brings significant luxury experience and business contacts to our property." Ragini Stearns was previously senior sales manager for the Waldorf Astoria Orlando and the Hilton Orlando...
Greater Miami Convention & Visitors Bureau Names Kimberly Corbets Convention Sales Manager
Greater Miami Convention & Visitors Bureau (GMCVB) | July 15, 2013
Miami (July 15, 2013) - The Greater Miami Convention & Visitors Bureau (GMCVB) has named Kimberly Corbets to the position of Convention Sales Manager, announced William D. Talbert, III, CDME, GMCVB president and CEO. "I am pleased to welcome Kimberly to the GMCVB Convention Sales Team," Talbert said. "She is a well-respected industry professional who brings a high level of enthusiasm and energy to her position at the bureau. Kimberly's industry experience will enhance our sales efforts to bring more meetings to Miami." As Convention Sales Manager, Kimberly will handle the Southeast corporate, association trade and incentive markets....
CasaMagna Marriott Puerto Vallarta Resort and Spa in Mexico Names Eliane Barradas Director of Sales
CasaMagna Marriott Puerto Vallarta Resort & Spa | July 15, 2013
PUERTO VALLARTA, Mexico (July 15, 2013) - CasaMagna Marriott Puerto Vallarta Resort and Spa announces the appointment of Eliane Barradas as director of sales for the four-diamond resort. Eliane strengthens the resort team with more than 16 years of hospitality sales and event experience. As the strategic business leader of the beachfront property's sales department, Eliane's new role will involve development of on-property sales functions to build long-term, value-based customer relationships to achieve the 433-room property's sales objectives. She will be responsible for implementing strategies to meet and exceed the needs of guests in...
George Iannacone Named General Manager of Doubletree by Hilton Cleveland Downtown-Lakeside in Ohio
The Hotel Group | July 15, 2013
Edmonds, Wash. (July 15, 2013) - The Hotel Group has named George M. Iannacone general manager of its DoubleTree by Hilton in Cleveland. In this role, Iannacone is responsible for all hotel operations including human resources, financial and supervision of department managers. A hospitality industry veteran since 1982, Iannacone brings more than 30 years of experience to The Hotel Group and DoubleTree by Hilton. Prior to this role, Iannacone served as regional director of operations for the Gateway Hospitality Group and general manager of the Hilton Garden Inn and Conference Center in Cleveland. His leadership experience includes a weal...
Ed Case to Join Outrigger Enterprises Group as Chief Legal Officer, Senior Vice President
Outrigger Enterprises Group | July 15, 2013
HONOLULU, HAWAII - July 15, 2013 - Ed Case - a veteran Hawaii attorney and former US Congressman- is joining Outrigger Enterprises Group as senior vice president and chief legal officer starting July 22, 2013. In his new role, Case will manage the multifaceted legal affairs for Outrigger Enterprises Group, including assisting with the acquisition, development and management of real estate assets, supporting the company's hotel and condominium management business, and overseeing the full range of internal and external legal matters. Case replaces Donna Leong, who was tapped by Mayor Kirk Caldwell in May of this year to serve as Honolulu'...
Hay Creek Hotels Expands Partnership with US Hotels Group at the Wolfeboro Inn in New Hampshire
Hay Creek Hotels | July 15, 2013
Hay Creek Hotels to Continue Managing the Property after Recent Purchase by US Hotels Group Exeter, NH (July 12, 2013) - Hay Creek Hotels announced today that it is expanding its existing relationship with US Hotels Group, which has purchased the Carlyle Group interest in the Wolfeboro Inn in Wolfeboro, NH. Hay Creek Hotels will continue to manage the property, with all management personnel remaining in place. Additionally, Hay Creek Hotels will retain an equity interest in the hotel following the acquisition. "We are pleased to once again partner with the US Hotels Group on the The Wolfeboro Inn" stated Norman MacLeod, Founder and CEO ...
Hotel V Forges New Social Connections in First Month with Flip.to
Flip.to | July 12, 2013
Orlando, FL — July 16 , 2013 — Flip.to is the brand advocate platform that helps hotels boost brand awareness and earn new guests with the help of their most trusted, untapped marketing juggernaut- their guests. In just over a month, Hotel V has converted 21% of their guests into advocates driving new unique visitors back to their website, which is uniquely personalized for each visitor based on the guest that they know. Each property has a unique identity that attracts different customer bases. Marketing to two distinct demographics using a single platform presented a unique challenge for their Paris based marketing firm, World Ind...
Service Excellence 101: The Smile Reserve
B.Williams Enterprise | July 12, 2013
by Bryan Williams Some people believe that they have a limited supply ofkindness. After the first ten people, for example, their "smile reserve" will dry up, and there will be no more smiles for anyone else. Their "anticipate needs" reserve will be empty, and their "learn preferences" reserve will be depleted. They feel like they can't actually be nice to every customer they meet. It's not possible! Or is it? Commuter flight Recently, I was on board a small commuter plane that was staffed with one flight attendant. The first person to board the plane was an elderly lady, and I saw the attendant give her a warm hug and big smile before s...
Jean-Francois Tremblay Named Hotel Manager of Gansevoort Meatpacking NYC
Gansevoort Hotel Group (GHG) | July 12, 2013
New York, New York (July 12, 2013) - Gansevoort Hotel Group is pleased to announce the appointment of Jean-Francois Tremblay as Hotel Manager of Gansevoort Meatpacking NYC. Tremblay began his tenure with the property as part of the pre-opening team for the hotel's flagship property in the Meatpacking District. In his new role as Hotel Manager, Jean-Francois will be responsible for all hotel operations, including staff management, recruitment and development, weekly payroll review, training, scheduling, and preparation of annual budgets, amongst other daily operational tasks. With over 15 years of management experience, Jean-Francois wil...
Davidson Hotels & Resorts Partners with M3 Accounting + Analytics to Develop Accounting Platform
Davidson Hotels & Resorts | July 12, 2013
GAINESVILLE, Ga. and TAMPA, Fla. (July 12, 2013) -- Facing a pivotal decision as part of its strong growth, Atlanta-based Davidson Hotels & Resorts recently considered whether to upgrade its existing accounting system platform or to migrate to another package to support its 46-hotel portfolio. Davidson CFO Barry Wabler described a user-focused decision-making process that resulted in partnering with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. With M3's help, Davidson aims to enhance transaction visibility, improve workflow, and drive efficiencies. ...
Nassy Saidian Named General Manager for Pennsylvania’s 172-room Hyatt at The Bellevue Philadelphia
Hyatt at The Bellevue | July 12, 2013
PHILADELPHIA, PA (July 12, 2013) - Hyatt at The Bellevue Philadelphia has announced the appointment of Nassy Saidian as General Manager, effective immediately. Nassy has a long history with Hyatt Hotels Corporation, which spans 30 years in North America. Most recently, Nassy was General Manager of Hyatt Regency Rochester, a position he held since 2007. Prior to the Rochester post, Saidian was Executive Assistant Manager at Hyatt Regency Dallas, Hyatt Regency Crown Center Kansas City, Hyatt Regency Cambridge Massachusetts and Hyatt Regency Coral Cables Florida. Nassy's long history at Hyatt includes earlier roles at Hyatt Regency Chicago...
Sundy House in Delray Beach, Florida Appoints Marco Schlenz as General Manager
Sundy House | July 12, 2013
Delray Beach, FL, July 12, 2013 - Sundy House, an award-winning restaurant and boutique hotel located in Delray Beach, Florida, has named Marco Schlenz as the new General Manager. Schlenz most recently served as Director of Club Operations at St. Andrews Country Club in Boca Raton. A graduate of the Culinary Institute of America in Hyde Park, New York, Schlenz has served as the General Manager for both the President Country Club in West Palm Beach and the Dye Preserve Golf Club in Jupiter, Florida. For many years, Schlenz was Corporate Chef/Partner in Gastronomy, Inc., a six-restaurant concept that became the largest independent chain i...
Marcus Hotels Names Michael Carsch Managing Director of the Grand Geneva Resort & Spa in Wisconsin
Grand Geneva Resort & Spa | July 12, 2013
MILWAUKEE - July 12, 2013 - Marcus® Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), today announced that Michael Carsch has been appointed managing director of the AAA Four-Diamond, all-seasons Grand Geneva Resort & Spa in Lake Geneva, Wis. Carsch has more than 30 years of experience in the hospitality industry and mostly recently served as general manager of the Hotel Sax in Chicago, Ill. Carsch joins Marcus Hotels & Resorts after a 20-year career with the Ritz-Carlton Hotel Company and most recently with Thompson Hotels. While at Thompson, he served as general manager of the Sax Chicago, Hollywood Rooseve...