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Industry Happenings
Skytop Selects UniFocus for Guest Satisfaction Survey for Launch into New Era
Skytope Lodge | June 28, 2013
June 28, 2013 - UniFocus is proud to announce our partnership with Skytop Lodge, known as the premiere luxury resort destination in the Pocono Mountains. Skytop is now able to capture their guest's experience and feedback immediately and accurately by upgrading from paper cards. The GUESTScope system is providing the knowledge for the executives to make educated strategic decisions for the property as they continue their history of brand excellence and guest centricity. "Skytop's competitive advantage is the longevity and the experience of our staff that is unparalleled to hotels in the area. The remarkable staff coupled with the repeat...
Lori Huffstutler Appointed Director of Sales, Catering and Marketing at DoubleTree by Hilton Memphis
DoubleTree Hotel Memphis - Cooper Hotels | June 27, 2013
MEMPHIS, TENN. – June 28, 2013 – The DoubleTree by Hilton Memphis on Sanderlin Avenue today announced that Lori Huffstutler has been named director of sales, catering and marketing. Ms. Huffstutler brings over 20 years of experience in the hospitality and tourism industries. She most recently served as senior catering manager at the Westin Memphis Beale Street. Prior to that, Ms. Huffstutler held regional management positions in catering and tour and travel sales at Caesar's Entertainment. Her career also includes management positions in sales, catering, public relations and marketing with multiple major hotels in Memphis. "Lori is ...
Carlson Rezidor to Open the 161-room Park Inn by Radisson Kigali, Rwanda in Q3 2014
Rezidor Hotel Group | June 27, 2013
June 27, 2013 - Carlson Rezidor, one of the ten largest hotel groups worldwide and one of the leading hotel operators on the African continent, announces the Park Inn by Radisson Kigali in Rwanda. The stylish upper midscale property featuring 161 rooms is Carlson Rezidor's second hotel project in Kigali: The group already develops the Radisson Blu Hotel & Convention Centre Kigali that is scheduled to open in Q2 2104. The Park Inn by Radisson will welcome the first guests just a few months later in Q3 2014. "We are delighted to introduce our young and dynamic brand Park Inn by Radisson to Rwanda and to further strengthen our presence...
Groundbreaking Celebrated for the 105-room 1000 Islands Harbor Hotel in Clayton, New York
The Krog Corp. | June 27, 2013
June 27, 2013 - The North Country Regional Economic Development Council (NCREDC) today joined Buffalo-based developers Krog Corp. and Hart Hotels for the official groundbreaking of the 1000 Islands Harbor Hotel in Jefferson County. The 1000 Islands Harbor Hotel was awarded $2.25 million in Round I of Governor Andrew M. Cuomo's Regional Council initiative, leveraging more than $20 million in private investment and creating 90 new jobs in the North Country. The hotel project, a Regional Council priority project, is consistent with the NCREDC's strategic plan to establish a tourism infrastructure that will serve as a driver to diversify th...
AWH Partners Acquires the 133-room High Peaks Resort in Lake Placid, New York – Plans to Renovate
AWH Partners, LLC | June 27, 2013
NEW YORK (June 27, 2013) - AWH Partners, LLC - a privately held, New York-based, real estate investment, development and management firm - announces today the acquisition and planned renovation of its eighth asset - High Peaks Resort in Lake Placid, NY. "This transaction demonstrates our ability to source opportunities off-market, and identify value where others may not see it. Resorts continue to be the least-favored sector in the business and we see that changing rapidly over the next few years, making what we believe is a very good buy and an exceptional investment for AWH and our investors," says Chad Cooley, principal of AWH Partne...
Shangri-La Hotels and Resorts is Set to Open the 424-room Shangri-La Hotel, Shenyang in China
Shangri-La Hotels and Resorts | June 27, 2013
HONG KONG, June 27, 2013 -- Shenyang's Imperial Palace is the inspiration for one of Shangri-La Hotels and Resorts' newest mainland China properties. The Hong Kong-based hotel company is preparing to debut a new five-star hotel in the historic city of Shenyang, which is home to the only other existing royal palace in mainland China after the Forbidden City in Beijing. Shangri-La Hotel, Shenyang will open along the city's "Golden Corridor" on 1 August, in time to host sports "royalty" during the 12th China National Sports Games being held there in September. Shangri-La has created one of its luxury oases to care for travellers in Shenyan...
Iconic Paris Hotel to Re-brand as Paris Marriott Opera Ambassador Hotel
Marriott Hotels | June 27, 2013
June 27, 2013 - London – Marriott International, Inc. (NYSE: MAR) today announced that the 298-room Paris Marriott Opera Ambassador Hotel will join its portfolio of more than 3,800 properties worldwide on 1st July 2013 under a franchise agreement with WB AMBASSADOR SAS. Located in the heart of the city, the historic property will become the most recent addition to Marriott International's signature global brand, Marriott Hotels, and represents the company's 12th property in Paris. "We are delighted to grow our footprint in Paris with this timeless property," said Amy McPherson, president and managing director of Marriott International...
The 133-room Holiday Inn Madrid–Las Tablas to Open in Spain in Q3 2013
IHG (InterContinental Hotels Group) | June 27, 2013
27 June, 2013 - InterContinental Hotels Group's (IHG) Holiday Inn brand continues to grow in Spain, with the signing of Holiday Inn Madrid – Las Tablas. Holiday Inn Madrid – Las Tablas due to open at the beginning of quarter three this year will operate under a franchise agreement with Gestion T3 Hotels who operate four other IHG hotels in Spain. The 133 room hotel is a conversion from an existing hotel, where a renovation project is already under way and is set to provide improved facilities for its guests. Upon completion, the refurbished hotel situated in a new business district in Las Tablas is set to attract domestic and intern...
Waramaug LS Hotels, LLC Forms $150 Million Hotel Acquisition Program
Waramaug LS Hotels | June 27, 2013
Acquires Courtyard by Marriott in Paducah, Kentucky as First Asset in the New Fund BOCA RATON, FLORIDA, JUNE 27, 2013 - Waramaug LS Hotels, LLC, a private investment group and its institutional capital partner, announced today they have acquired the 100-room Courtyard by Marriott Paducah West, in Paducah, Kentucky, through their newly formed hotel acquisition platform. The hotel will remain a Courtyard by Marriott and will be managed by Interstate Hotels and Resorts. "This hotel has strong investment potential and has been substantially renovated by the previous owner," said Paul Nussbaum, Waramaug LS Hotel's Founder and Managing Partne...
Uniguest Rolls Out Easy-to-Use, Hospitality-Centric Digital Signage System
Delta Hotels and Resorts | June 27, 2013
NASHVILLE, Tenn. (June 27, 2013) - Uniguest Inc., a leading technology provider to the global hospitality industry, today announced the roll-out of U-Sign, an easy-to-use digital signage system developed expressly for hotels that enables information to be displayed on wireless and wired digital display panels and computers propertywide. U-Sign enables data to be entered once and then displayed on an unlimited number of devices simultaneously and selectively, based on predetermined criteria, according to Joseph Moore, Uniguest's chief technology officer. For example, a message about a school group's meeting could be excluded from display...
Guest-tek Champions its Growth in the U.K. and Europe
June 27, 2013
CALGARY & LONDON, June 27, 2013 - Guest-tek Interactive Entertainment Ltd., has enlisted the help of Champion Communications, a public relations agency in London, to help with the technology provider's expansion in the United Kingdom and with their growth in Europe. "Champion's focus on brands in digital, media and technology makes them an ideal fit for getting our word out to hotels in the U.K. and Europe", says Charly Tomkys, EMEA Sales Manager at Guest-tek. Since opening their Warsaw office in November 2005, Guest-tek has had a growing presence in Europe. Their expansion into the U.K. really started gaining momentum this spring -...
Mercure Tel Aviv Gets on Board with Intelity’s Mobile Guest Service Technology
Intelity | June 27, 2013
TEL AVIV and ORLANDO, Fla., June 27, 2013 - Mercure Tel-Aviv City Center and Intelity announced today that they are entering into a partnership that will bring guest service technology for mobile devices to the hotel in Israel. The installation will be completed by longtime Intelity partner GuestVision, a broadband, interactive service provider to hotels. "We are proud to introduce Intelity's software to the Mercure Tel-Aviv, as part of our ongoing commitment to bring the finest technology and services to hotels in the region," said Isaac Zur, GuestVision general manager. Intelity's ICE provides guests carrying personal mobile devices a...
Ground Breaking ceremony for 1000 Islands Harbor Hotel today at noon. Developors are Hart Hotels and
Hart Hotels | June 27, 2013
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Spanish Hotel Chain Increases Online Revenue with eRevMax
eRevMax | June 27, 2013
RateTiger Channel Management Solution Helps 10 Ola Hotels to Optimize RevPAR & Occupancy Mallorca, Spain, 27 June 2013: Spanish hotel group Ola Hotels has increased its online revenue with the help of an automated rate & inventory management solution from eRevMax. The group has significantly improved their online sales and RevPAR with RateTiger by introducing more room types and dynamic pricing across third party sales channels. The revenue management team of Ola Hotels is using RateTiger Channel Manager to sell rooms from an allocated inventory pool from each of the properties across multiple channels simultaneously. All reserv...
PAR Springer-Miller Partners with Glad to Have You to Create Mobile Hotel Management Solution
About Glad to Have You | June 27, 2013
STOWE, VT - JUNE 27, 2013 - PAR Springer-Miller Systems, Inc. (PSMS) - a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems - and Glad to Have You™, the leading provider of mobile hospitality and Guest Management Solutions, have partnered to provide comprehensive mobile capabilities for the SMS|Host Hospitality Management System. For properties wanting to deliver better experiences to guests, the ultimate answer lies in the promise of a mobile hospitality management solution integrated with the PMS. This integration of the Glad to Have You mobile ho...
California’s Cypress Inn, the Circa 1929 Carmel-by-the-Sea Landmark, Completes Renovation
Cypress Inn | June 26, 2013
CARMEL-BY-THE-SEA, Calif., June 27, 2013-- A slingshot from the sea and shaker away from a sinful martini, Carmel's Cypress Inn celebrates fall/2013 with a fresh spin on vintage travel. The iconic 1929 historic landmark, co-owned by legendary Hollywood actor Doris Day, debuts a Glam-Meets-Morocco interior renovation perfectly cast to its Mediterranean footprint. Known as one of the West Coast's top Hollywood hideaways and pioneer in pet friendly travel, the Inn steps up with a crisp, contemporary interior awash with elegance and simplicity. GLAM-MEETS-MOROCCO by the SEA Inspired by the Inn's fluid architecture and Spanish Colonial flair...
Konover Hotel Corp Appoints Tammie Catalino as GM for the Country Inn & Suites, Mishawaka, Indiana
The Simon Konover Company | June 26, 2013
West Hartford, CT - June 27, 2013 - Peter H. Mason, CHA, Executive Vice President of Konover Hotel Corporation (KHC), is pleased to announce that Tammie Catalino has been appointed general manager of the Country Inn & Suites in Mishawaka, Indiana. "Tammie has the depth of knowledge and experience to continue our tradition of service and excellence," said Mr. Mason. "We are pleased to have her join our hotel management team." As general manager of the Country Inn & Suites, Ms. Catalino will oversee operations, sales and marketing for the 62-room select service hotel. Ms. Catalino comes to KHC with more than 18 years of industry e...
Sarah Yarnell Named as Catering Sales Manager at The Chattanoogan Hotel in Tennessee
The Chattanoogan | June 26, 2013
CHATTANOOGA, Tenn. (June 27, 2013) -- The Chattanoogan, Chattanooga's only AAA Four Diamond-rated full-service hotel, has hired Chattanooga native Sarah Yarnell as the hotel's new catering sales manager; she will specialize in weddings and social events. Ms. Yarnell is responsible for coordinating and managing weddings and all social events at the upscale hotel. Yarnell has worked for the past two years as the special events coordinator at the Hunter Museum of American Art in Chattanooga. In that role, she worked directly with clients planning and executing weddings and special events; managed and coordinated facility rentals, public pr...
Jamie Link Named as Leisure Travel Sales Manager for the Wild Dunes Resort in South Carolina
Wild Dunes Resort | June 26, 2013
CHARLESTON, S.C., JUNE 27, 2013 - Wild Dunes Resort, near Charleston, S.C., is pleased to announce the appointment of Jamie Link as Leisure Travel Sales Manager. In this role, Link will collaborate and assist travel agencies and individual travel professionals with inquiries as well as the planning process by streamlining information. She will serve as the dedicated property resource to ensure agents have the latest news and expert advice on offerings at the resort as well as the Charleston area. "Jamie will be a valuable asset to our sales team as the momentum continues to build with consumer and group leisure vacation travel. Jamie wi...
Daniel Ritacco Named Director of Restaurant Operations at New Jersey’s Park Ridge Marriott
Marriott Hotels & Resorts | June 26, 2013
PARK RIDGE, N.J. (June 27, 2013) - Daniel Ritacco has been named Director of Restaurant Operations at the Park Ridge Marriott, it was announced by Sal Pignio, General Manager. Prior to this position he was Senior Sous Chef at the Renaissance Newark Airport Hotel. A self-taught chef, Mr. Ritacco gained his passion for food through his mother, where, as a child, he would help her prepare authentic Italian dishes for the family's Sunday dinner. His first professional culinary experience was at Giordano's hometown market in Nutley, NJ, where he learned the culinary basics that he still uses today including making home-style soups, sauces, a...
Regatta Travel Solutions Produces Impressive Results for Lake Havasu City CVB
Regatta Travel Solutions Inc. | June 26, 2013
Charlottesville, Virginia (June 27, 2013) - Regatta Travel Solutions announced today that nine months after the launch of the Regatta booking engine on GoLakeHavasu.com, the project is exceeding expectations of the CVB and the hoteliers in the destination. By implementing its innovative tactical online marketing strategies, Regatta Travel Solutions has been able to attract a highly qualified audience to the CVB website and convert them into bookings with their user-friendly booking engine. The Company then uses data and analytics to optimize the process. "I discovered Regatta at last year's DMAI Annual Convention in Seattle and was imme...
Digital Dress-Up Modernises Peninsula’s ‘Grande Dame of the Far East’
McLaren Technologies Asia Pacific Pte Ltd. | June 26, 2013
Singapore, 27 June 2013 - Impeccable service and a long history of luxury tradition might be what The Peninsula in Hong Kong is most famous for, but more recently it's the hotel's trendsetting technology ways that have guests tweeting up a storm. The Peninsula Hong Kong now offers some of the most personalised and high tech guest rooms and guest service in the world, made possible in part by the combination of ICE installed in all guest rooms as part of a comprehensive room technology upgrade and HotSOS, the leading preventative maintenance, task management and service optimisation system used by the hotel industry worldwide. Favoured b...
TrustYou & RezNext Partner to Deliver Top-Notch 360-Degree Approach to Online Reputation Management
TrustYou | June 26, 2013
Preferred Partner Arrangement Brings Reputation Machine, Cutting-Edge Technology & Superior Semantic Analysis to India, Africa & Middle East Munich, Germany - June 27, 2013 -TrustYou, an online reputation management (ORM) market leader specializing in the hospitality industry, has partnered with real-time online distribution and travel technology company RezNext to provide hotels in Asia, Asia Pacific, Middle East and Africa an integrated, 360-degree solution for aggregating and analyzing online reviews and social media content. TrustYou's Reputation Machine offers RezNext customers a holistic approach to deliver superior semantic ...
TravLynx Integrates i-Rates Technology to Bring Advanced Revenue Management To Mid-Tier Market
i-Rates LLC | June 26, 2013
(June 27, 2013) - i-Rates, the creator of the revolutionary new Revenue Management technology for the mid-tier hotel market, and TravLynx, the leader in the Central Reservations Service technology, have agreed to pilot i-Rates Revenue Management software to InnLink customers. "With the complexity of distribution in the market today, hotels need an efficient solution to determine the best rates possible to maximize RevPAR. We are excited to pilot with i-Rates to provide a Revenue Management solution to our InnLink customers that is easy to use and functionally robust. " said Kristin Intress, CEO of TravLynx. "We are excited to be working...