HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit
Hospitality Financial and Technology Professionals | June 25, 2024
Industry Happenings
Two Roads Hospitality Appoints Kara Adamson as Director of Sales for Carmel Valley Ranch
Carmel Valley Ranch | June 27, 2018
CARMEL VALLEY, CALIF. (June 27, 2018) – Carmel Valley Ranch has appointed Kara Adamson as Director of Sales of the award-winning resort situated on 500 acres in the foothills of the Santa Lucia Mountains along California's Central Coast. Adamson brings vast hospitality knowledge and leadership to her new position through years of high-level sales experience with luxury resorts in Napa Valley and beyond. Adamson will focus on creating leisure and group business growth opportunities for the bucolic resort playground, which is known for playful outdoor adventures including beekeeping, a culinary program and Ranch artisans that celebr...
Concilio Labs and REBEL Travel Corporation Announce a Partnership Aimed at Enhancing the Utilization of Guest Personalization Technology
Concilio Labs | June 27, 2018
Washington, DC (June 27, 2018) – Concilio Labs, a leading provider in guest intelligence technology that unlocks powerful insights from hotel and guest data, and REBEL Travel Corporation, a global integrated marketing and technology company, today announced their strategic partnership. Concilio Labs' game-changing CRM will help to further REBEL's marketing, distribution, analytics, and technology solutions for hospitality and travel companies worldwide. REBEL plans to leverage Concilio Lab's Insight Engine to help further amplify their clients' ability to engage, understand, and build stronger one-to-one relationships with guests....
Grace Hotels Appoints Andy Ross as Regional Director of Sales & Marketing, Americas
Grace Hotels | June 27, 2018
June 2018 (New York City): Grace Hotels has announced the appointment of Andy Ross as Regional Director of Sales & Marketing, Americas. In his new role, Andy will oversee all sales and marketing activities for hotels in the Americas region, including public relations, advertising, strategic partnerships and special events. A seasoned professional with 20 years' experience in commercial roles within the hospitality industry, Andy joined Grace Hotels from Hilton Philadelphia at Penn's Landing, where he was Regional Director of Sales & Marketing. Prior to this, he spent 12 years at various hotels and resorts in New England, includi...
Hawkeye Hotels and Choice Hotels to Develop New Cambria Hotel in Downtown Minneapolis
Cambria Hotels | June 27, 2018
ROCKVILLE, Md., June 27, 2018 -- Choice Hotels International, Inc. (NYSE: CHH) has signed an agreement with Bob Patel, CEO of Hawkeye Hotels, to develop the Cambria Hotel Downtown Minneapolis. The hotel, slated to open in 2020, marks the continued expansion of the upscale brand in urban, corporate-rich markets across the United States. The 100-room, six-story property will be located in the heart of Downtown Minneapolis at Hawthorne Avenue and N. 11th St., nearby Target headquarters, General Mills, and 3M. The hotel is also just minutes from the Theatre District, the entertainment and cultural center of the city; and its three major pro...
Janko Hospitality Opens New Hyatt Place Hotel in Milwaukee’s Brewery District
Hyatt Place | June 27, 2018
MILWAUKEE, Wis. (Jun. 27, 2018) – Janko Hospitality, a Chicago-based operator of Midwestern hotels, opened a new Hyatt Place hotel today at The Brewery in Milwaukee. Hyatt Place Milwaukee/Downtown, a 150-room, six-story hotel, is located in the heart of this rapidly redeveloping historical neighborhood as well as one block away from Milwaukee's much-anticipated entertainment district and new Milwaukee Bucks arena. "Located between a booming neighborhood full of history and exciting new sports and entertainment opportunities, Hyatt Place Milwaukee/Downtown offers a great new hotel option for out-of-towners, visiting sports fans and...
Hoteliers Round Out First Half of 2018 With Consistently Strong Bookings and Rates
TravelClick | June 27, 2018
Group and Transient Business Travel Drive Growth in Second Quarter NEW YORK – June 27, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today released new data from the Company's June 2018 North American Hospitality Review (NAHR). According to this data, North American hoteliers are continuing to experience upticks across all travel segments in the second quarter of 2018, up 2.5 percent in average daily rates (ADR), 1.4 percent in bookings and 4.0 percent in revenue per available room (RevPAR) compared to the same period last year. Furthermore, the group and transient busi...
Andaz Mayakoba Resort Riviera Maya Appoints Pascal Dupuis as General Manager
Andaz Mayakoba Resort Rivera Maya | June 27, 2018
RIVIERA MAYA, MEXICO (June 27, 2018) – Andaz Mayakoba Resort Riviera Maya, an upscale resort nestled in the heart of Mexico's Caribbean beachfront, is pleased to announce the appointment of hospitality veteran Pascal Dupuis as General Manager. In his new role, Dupuis will manage all aspects of the luxury resort and its day-to-day operations including the 214 guestrooms and suites, Naum Wellness & Spa, four diverse restaurant concepts as well as 14,000 square feet of meeting and event space. He will also focus on the training, learning and development of the staff. "I am excited to join the team at Andaz Mayakoba and to be a pa...
Ten Reasons to Love the Hospitality Industry
Larry Mogelonsky | June 27, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Have you ever sat back for a moment to reflect on the hotel business and what first drew you to it? With all its ups and downs, could you think of any other business you would rather be in? These are important questions to ask because nowadays it would seem as though our industry is collectively having a harder time engaging young students to pursue a career in hospitality. As someone who admittedly has never been at the helm of a property with the exception of short term MOD responsibilities, I feel as close as anyone can be to hotel management. Yet I recognize that it is not the s...
5 Step Guide to Implement Marketing Segmentation at Your Hotel
Cendyn | June 26, 2018
Personalize the experience for every guest With 62% of hoteliers recommending or paying more for a brand that provides a personalized service or experience, it is vital that hotels are listening to consumers and providing the experience and service they now demand. Our latest guide gives you 5 clear steps to take at your hotel to ensure you can use marketing segmentation to provide that perfect experience for every guest. ...
Kimpton Appoints Wyatt Lash as Executive Chef of Pacific Hideaway Located at the Kimpton Shorebreak Huntington Beach Resort
Pacific Hideaway | June 26, 2018
Huntington Beach, Calif.—June 26, 2018—Pacific Hideaway, a locals' favorite restaurant, located at the Kimpton Shorebreak Huntington Beach Resort, announced today the new hire of Wyatt Lash as Executive Chef. In his new role, Lash will be responsible for culinary direction, menu development and working closely with the kitchen staff on curating innovative coastal recipes. With over 12 years of experience, Lash brings a unique take on menu creation and a strong leadership presence to the restaurant team. Prior to Pacific Hideaway, Lash served as Executive Chef at The Commoner, inside the Kimpton Hotel Monaco Pittsburgh, where...
You Might Go Faster Alone, but You Go Further With Company
Georges Panayotis | June 26, 2018
by Georges Panayotis In reality, what are Google, Amazon, Facebook, Apple or AirBnb? Technology companies? No! They represent new ideas and a bold vision of entrepreneurship! But also and especially a reflection, a strategy, research and development centered on the customer experience. These companies have based their dazzling success on taking into account customer needs and experience design upstream, during and after. By responding quickly, efficiently and smoothly to the customers' needs, or even by anticipating them thanks to a pointed knowledge of their needs and relevant and efficient use of their data. The former model of pa...
Bernard de Villèle Appointed as New General Manager of The Ritz-Carlton, Bahrain
The Ritz-Carlton, Bahrain | June 26, 2018
As the summer arrives in the island destination of Bahrain, the Ladies and gentlemen of The Ritz-Carlton, Bahrain proudly welcome a new leader to the resort's Executive team. Journeying over two continents from The St. Regis Mexico City arrives Mr. Bernard de Villèle as the new General Manager of the 5-star luxury seaside resort. A fervent leader and visionary with nearly four decades in luxury hospitality, de Villèle will oversee all operational facets of the resort, elevating hospitality excellence and expanding guest experiences throughout. De Villèle's career began in the hospitality industry more than 3...
broughtonHOTELS Enters Partnership with UK’s Bespoke Hotels to Develop and Manage Hotels in North America
broughtonHOTELS | June 26, 2018
(Anaheim, CA, June 26, 2018) broughtonHOTELS has entered into a partnership with UK-based Bespoke Hotels to develop, acquire, and manage hotels projects in North America. Having reached a partnership agreement, Bespoke USA is working to establish a pipeline of acquisitions, joint venture opportunities, and management contracts throughout the region. Set to provide an independent spin on the North American market, Bespoke USA will provide services tailored to owner's requirements, while driving value through proactive asset and real estate management. From boutique properties, to branded urban hotels and golf resorts, each asset with ben...
Teneo Hospitality Group Polls Leading Meeting Planners On Emerging Trends in 2018
Teneo Hospitality Group | June 26, 2018
Experts Cite Growing Concerns Re. Cost Control, Reliable Technology, Data Security, Costly and Complex Dietary Demands Eden Prairie (Minneapolis), MN, June 2018 … Budgets, greater quality control, cost and reliability of AV and technical services, security of content and the challenges of meeting the increasingly complex dietary demands of a more diverse demographic: these are among the major concerns of the nation's meeting planners. Teneo Hospitality Group, the premier group representation firm, gathered observations from top meeting planners to determine their most pressing issues and concerns. They represent a spectrum of the...
Ascent Hospitality Opens New TownePlace Suites by Marriott Mobile Saraland in Saraland, Alabama
TownePlace Suites by Marriott | June 26, 2018
Saraland, AL – June 26, 2018 – Get ready to be real and be you on long stays. Marriott International's TownePlace Suites by Marriott Mobile Saraland opened today. On average, a TownePlace Suites opens every six days. Built for travelers looking for a simple and friendly place where they can settle-in, keep their routine, and easily connect to the Saraland area. The new hotel located at 2954 Township Boulevard, will operate as a Marriott franchise, owned and managed by Ascent Hospitality of Buford, Georgia. "We are excited to introduce the TownePlace Suites brand to the Saraland area," said Diane Mayer, vice president and glo...
Pinnacle Hospitality to Open Residence Inn by Marriott in Spartanburg, South Carolina
Residence Inn by Marriott | June 26, 2018
Spartanburg, South Carolina – June 26, 2018 – The 105-suite Residence Inn by Marriott in Spartanburg, South Carolina is scheduled to open this Friday, June 29, 2018. Located at 109 Residence Drive, the all-suite Residence Inn Spartanburg Westgate will operate as a Marriott franchise, owned and managed by Pinnacle Hospitality of Roebuck, South Carolina. Located 10 minutes from downtown Spartanburg and 16 miles from Greenville-Spartanburg International Airport, the Residence Inn Spartanburg Westgate offers its guests convenient access to the BMW Zentrum Museum and Factory, the Upward Star Center, Wofford College and Converse C...
Round 3: Your Customer Service Questions Answered
ProSolutions | June 26, 2018
by Katie Scheer Here we go again! Thrilled to bring you the third in this popular series. This time we are focusing just on customer service communication. Why? Good communication is the foundation for all good customer service. It's that simple. By the way, no worries if you missed reading the first two because we have links to them below. 1. Some of my customers are very long-winded, and I don't have a lot of time to sit and listen. Tips or feedback? Here's the deal- everyone's busy, and time is a precious commodity to all. So this does not mean that your time is of higher value than your customers' time; therefore...
Beekeeper Wins E20X ‘People’s Choice’ at HITEC Houston
Beekeeper | June 26, 2018
Digital workplace app developer was one of 16 startups vying for HFTP's E20X Award SAN FRANCISCO, CA June 26, 2018 Digital workplace app developer Beekeeper is taking the hospitality industry by storm. Last week the company was presented with the "People's Choice Award" at HITEC® Houston, part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP®). Judged by HITEC attendees, the workplace communication app was chosen as the crowd favorite for its ability to digitize hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting op...
PM Hotel Group Appoints Key Executive Positions In Business Development, Corporate Communications and Lifestyle Special Projects
PM Hotel Group | June 26, 2018
Chevy Chase, Md. – (June 26, 2018) – PM Hotel Group, one of the nation's leading hotel management companies, announces the addition of two executives to positions in business development and communications, as well as new hires in revenue management. As the company continues to see record growth in 2018, these hires mark PM Hotel Group's commitment to continuing to add industry-leading talent with a focus on innovation, inclusion and strong financial performance. Amish Naik joins PM Hotel Group as vice president, business development and owner relations. In this role, Amish will lead new business growth concentrating on the ...
Le Pavillon Hotel Appoints Adrienne Breaux as Director of Sales & Marketing
| June 26, 2018
New Orleans, La. (June 26, 2018) – Le Pavillon Hotel - a landmark gem located in the heart of New Orleans, blending the glamour of its storied history and curated décor with the allure of its modern design – proudly announces Adrienne Breaux as director of sales & marketing. With more than nine years of experience in sales and marketing in the New Orleans market, Breaux is positioned to build upon the level of service, management, guest relations and revenue growth at the historic property. "We are thrilled to have Adrienne lead the sales and marketing efforts at our iconic property," said Jale Hashimi, vice presi...
The Sea Pines Resort Promotes Mary Doyle to Director of Marketing
| June 26, 2018
Hilton Head Island, S.C. (June 26, 2018) – The marketing team at The Sea Pines Resort has been reorganized to better define staff leadership roles, with a promotion for Mary Doyle to Director of Marketing. Doyle joined The Sea Pines Resort as Marketing Manager in 2011, with extensive experience in advertising, media relations and media business. She has lived in the Lowcountry since 2005, upon graduation from Creighton University with a degree in journalism. The marketing department supports the needs of the entire resort, include accommodations, golf, dining, meetings, recreational activities, and retail, as well as the surroundi...
NewcrestImage Breaks Ground on Canopy by Hilton in North Dallas Slated to Open Late 2019
NewcrestImage | June 26, 2018
DALLAS, Texas – Canopy by Hilton, Hilton's (NYSE: HLT) lifestyle hotel brand, and hotel ownership group NewcrestImage have broken ground to start construction of the 150-room,7-floor Canopy by Hilton Dallas Frisco Station, scheduled to open in late 2019. The property is part of a four-brand, 600-room "hotel campus" in Frisco Station, a first-of-its-kind, 242-acre mixed-use development located about 25 minutes from DFW International Airport. "Canopy by Hilton Dallas Frisco Station is an ideal extension of this dynamic neighborhood," said Gary Steffen, global head, Canopy by Hilton. "Both the Canopy brand and the Frisco Station deve...
Nobody Asked Me, But… No. 198: Hotel History: Jefferson Hotel, U.S. Grant Hotel, The Montauk Manor and The Jung Hotel
Stanley Turkel | June 26, 2018
by Stanley Turkel, CMHS Hotel History: Jefferson Hotel, U.S. Grant Hotel, The Montauk Manor and The Jung Hotel Some years ago, I served as the hotel consultant to the Sybedon Corporation, a New York-based real estate firm that specialized in restoration of historic hotels. The major hotel projects were: Jefferson Hotel, Richmond, Virginia U.S. Grant Hotel, San Diego, California Montauk Manor, Montauk, Long Island Jung Hotel, New Orleans, Louisiana Jefferson Hotel (1895), Richmond, Virginia (140 rooms) Tobacco baron Lewis Ginter began building the Jefferson Hotel in 1892. It was designed by Carrère and Hastings, the same arc...
The Skyline Hotel Communicates With TTI’s Premier Information Board
The Skyline Hotel | June 26, 2018
Providing up to the minute information to guests and more: June 26, 2018 – New York, NY – Save your cell phone battery. There's something much more visually appealing to distract you in hotel lobbies these days. They are digital screens, and tablets that hotels are using to draw guests out of their rooms and into the lobbies to learn more about the property and surrounding neighbourhood. The Skyline Hotel gives travelers something they can't get on their own devices: insider information about the hotel, customized tips on restaurants and attractions, works by local artists, photos of guests at other properties around...
