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Industry Happenings
Denver’s The Jacquard Hotel & Rooftop Welcomes Ann Sutherland Lynch as Director of Sales and Marketing
The Jacquard Hotel & Rooftop | May 31, 2018
DENVER – (June 5, 2018) – The Jacquard Hotel & Rooftop, opening Summer 2018, today announces the appointment of seasoned hospitality veteran Ann Sutherland Lynch as director of sales and marketing. In her new position, Lynch will utilize her deep experience in hospitality sales and marketing to lead her team at the new Autograph Collection hotel owned and operated by Denver-based Stonebridge Companies. Lynch, who holds a Masters Certificate in Hospitality Management from Cornell University, began her career in sales and marketing in Colorado. She was most recently the corporate director of sales and marketing at Timbers ...
Aztec Group Arranges $42 Million Construction Financing for Concord Hospitality’s Marriott Autograph Collection Hotel in West Palm Beach, FL
Aztec Group | May 31, 2018
Miami – May 31, 2018 – Aztec Group announced today that the firm has arranged $42 million in financing for the development of a new luxury Marriott Autograph Collection Hotel along the Intercoastal in downtown West Palm Beach, Fla. Boaz Ashbel, Managing Director of Aztec Group, organized the financing through Florida Community Bank, N.A. ("FCB") on behalf of the hotel's owner and operator, Concord Hospitality Enterprises Company. The hotel will offer 208 guestrooms, a full-service restaurant, state-of-the-art fitness center, more than 4,000 square feet of meeting space, surface structured parking and a rooftop swimming pool ...
GDPR: What You Need to Know About the EU’s New Data Privacy Rules
Jim Butler | May 31, 2018
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 31 May 2018 The European Union's General Data Privacy Regulation, rules protecting the privacy of personal information, has gone into effect and impacts every company that does business in the EU. This will impact hotel owners, developers, brands, operators and managers–any company with a hotel property in the EU or that collects information from EU citizens must adhere to the new regulations. What does that mean for your business, and where should you start the process of compliance? Senior member of JMBM's Global Hospitality Group...
Extended Stay America Acquires Recently-Built Hotel in Rock Hill, South Carolina
Extended Stay America | May 31, 2018
ROCK HILL, S.C., May 31, 2018 -- Extended Stay America, Inc. (NYSE:STAY), the largest owner-operator extended stay hotel chain nationwide, today announced the acquisition of its newest property in Rock Hill, S.C. Located at 1835 Canterbury Glen Lane, the recently built hotel integrates elements of design, comfort and convenience to provide an enhanced guest experience at an outstanding value. The property grows Extended Stay America's offering in the Charlotte area, bringing the brand's presence to eight hotels in its hometown market. Conveniently located, the hotel is easily accessible for business travelers commuting to the area or wo...
NextGuest Technologies to Showcase Fully Integrated Guest Acquisition, Engagement, and Retention Platform at HITEC Houston
HEBS Digital | May 31, 2018
Summary: NextGuest Technologies will showcase their fully integrated guest acquisition, engagement, and retention platform at HITEC Houston. HITEC is the largest and oldest hospitality technology exhibition in the world. NEW YORK, NY (May 31, 2018) &ndasndash; NextGuest Technologies, an integrated hospitality and digital marketing company comprised of both HEBS Digital and Serenata CRM, will showcase their groundbreaking end-to-end guest acquisition, engagement, and retention platform at HITEC Houston in booth 525. NextGuest originally debuted this platform at HITEC Toronto in 2017. Since launching this platform, NextGuest has proven t...
Palace Hotel San Francisco Appoints Clif Clark as General Manager
the Palace Hotel | May 31, 2018
San Francisco, CA - The Palace Hotel is pleased to welcome Clif Clark as general manager of the historic hotel in San Francisco. Clark comes to the Palace from the Marriott San Francisco Airport Waterfront in Burlingame, California. As general manager, he led his team to achieve consistent revenue growth and record breaking years of profitability and guest satisfaction. Clark recently oversaw a complete renovation of the property. It was his focus on team work and quality service that produced outstanding results during his time at the hotel. Clark brings a lifelong commitment of hard work, unwavering determination and a strategic visio...
Margaritaville Holdings Introduces Upscale Boutique Select-Service Hotel Brand, COMPASS by Margaritaville Hotels
Margaritaville | May 31, 2018
Orlando, Fla. – May 31, 2018 – Margaritaville Holdings, the global lifestyle brand synonymous with fun and escapism, today announced the debut of its new upscale boutique select-service hotel brand. Designed to help travelers relax, rejuvenate and escape the everyday, COMPASS by Margaritaville Hotels and Resorts thoughtfully points owners in a new direction, with an economically efficient select-service model that connects travelers with the original lifestyle brand in a personalized, welcoming boutique hotel setting. "Over the last forty years, Margaritaville has evolved from a song about paradise into a dynamic business ca...
NAVIS Welcomes New VP of Engineering to Leadership Team
NAVIS | May 31, 2018
Kishore Bhattacharjee to bring more groundbreaking solutions to hotel and vacation rental clients BEND, Ore. (May 31, 2018) – NAVIS, the leader in reservation sales and marketing technology for hotels, resorts and vacation rentals, announced a new member to its executive team. Starting this month, Kishore Bhattacharjee is joining NAVIS as its new Vice President of Engineering. In partnership with the executive team, Kishore's mission is to lead the software engineering team and activities including innovation strategies, planning and execution, as well as implementing technology imperatives that positively impact NAVIS clients. Th...
Wyndham Worldwide Completes Acquisition of La Quinta Holdings
Wyndham Worldwide | May 31, 2018
PARSIPPANY, N.J., May 31, 2018 -- Wyndham Worldwide Corporation (NYSE: WYN) today announced that its subsidiary, Wyndham Hotels & Resorts, has completed its previously announced acquisition of La Quinta Holdings' hotel franchising and hotel management business. The addition of La Quinta's over 900 franchised hotels with a total of nearly 89,000 rooms builds Wyndham Hotels & Resorts' midscale presence and expands its reach further into the upper-midscale segment of the lodging industry. Wyndham Hotels & Resorts is the world's largest hotel franchising company based on number of properties and will become an in...
Hotel CRMs Are Ready for Innovation
the Author | May 31, 2018
Are strategic technology partnerships the secret sauce for new ideas, advancement and market leadership? By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs In the fast-paced environment of the hospitality industry, most hoteliers would agree that developing and sustaining strong guest relationships is key to long term success. For that reason, customer relationship management (CRM) tools have become one of the most valuable strategic and tactical solutions in the hotel ecosystem. Over the last few years, the leading hotel CRM platforms have advanced to become much more guest-centric, enabling visibility into centra...
First Hospitality Group, Inc. Hires David Duncan as President
First Hospitality Group | May 31, 2018
ROSEMONT, Ill., May 31, 2018 — Rosemont, Ill.-based First Hospitality Group, Inc. (FHG) announced today that it has hired David Duncan as President. First Hospitality Group, Inc. Chairman Stephen Schwartz made the announcement. Duncan joins First Hospitality Group, Inc. with over 25 years of global operating experience managing high performing teams as a president, CFO and managing director in both public and private organizations across the globe. Previously, Duncan served as an CFO of coastal resort and golf properties in southern California at JC Resorts in La Jolla, CA. Prior to that he was President of Denihan Hospitality Gro...
Fontainebleau Miami Beach Appoints Kevin Bryant as Executive Director of Sales
Fontainebleau Miami Beach | May 31, 2018
Miami Beach, Fla. – May 31, 2018 – Fontainebleau Miami Beach announces the appointment of Kevin Bryant as Executive Director of Sales for the iconic Miami Beach property. Following nearly a decade of service at the hotel, Bryant returns to Fontainebleau Miami Beach to lead the sales team and maximize new revenue opportunities at the 1,504-room, 22-acre oceanfront resort. "We are thrilled to have Kevin Bryant take on a new role as Executive Director of Sales," says Philip Goldfarb, President and Chief Operating Officer, Fontainebleau Miami Beach. "Combining years of hotel experience with a demonstrated understanding of our pr...
What’s Hot at HITEC This Year
the Author | May 31, 2018
Pierre Boettner CEO and Founder hospitalityPulse The hospitality industry is constantly on the cusp of progressive, guest-centric reform — but we're seeing this push for technological change influencing this more than ever before. With the widespread emergence of intelligent solutions, mobile technology and more, hoteliers and guests alike have an exciting hospitality experience in store as we move into the future. Eager to stay ahead of those trends which will define the coming years (and big players) in the hospitality industry, hoteliers from around the world will find themselves at the upcoming HITEC conference from June 18th ...
Rosewood Baha Mar Appoints Tiffany Abercrombie as Spa Manager
Rosewood Baha Mar | May 31, 2018
Tiffany Abercrombie has been appointed spa manager of Sense, A Rosewood Spa of Rosewood Baha Mar, Nassau's newest luxury destination. In this role, Abercrombie will lead all spa efforts at the hotel's Sense, A Rosewood Spa, including the creation and execution of the spa's Sense of Place treatment menu inspired by Bahamian natural resources and wellness traditions. "With an extensive background in the spa and wellness industry, Tiffany Abercrombie is a welcomed addition to Rosewood Baha Mar's team of dedicated professionals," said Luigi Romaniello, managing director of Rosewood Baha Mar. "Ahead of the spa's unveiling this fall, we are c...
SHR to Offer Unique Business Analytics Software
SHR | May 31, 2018
HOUSTON, TX, May 31, 2018—SHR, Sceptre Hospitality Resources, a pioneer of advanced hotel distribution technologies and developer of Windsurfer® CRS, will now offer SHR clients one more tool in formulating and executing their best pricing strategies; SHR Rzr, an advanced business analytics reporting platform. SHR Rzr, powered by Hotelsoft, will provide seamless access to Windsurfer reservation data, allowing intuitive, in-depth pace and market segmentation reporting. This will enable revenue managers to reduce the amount of time spent on spreadsheets, focusing instead on revenue strategy. "SHR is committed to bringing hotelier...
Christopher Texeira Appointed Executive Chef at Nobu Lāna`I, Four Seasons Resort Lāna’i
Four Seasons Resort L?na'i | May 31, 2018
LᾹNA`I, HAWAI'I (May 31, 2018) - Executive Chef Christopher "Tex" Texeira brings over 15 years of culinary experience to Nobu Lāna`i, located at the AAA Five Diamond Four Seasons Resort Lāna'i, jumping right into the culinary world after high school and attending the KCC Culinary Arts Program on Oahu. Texeira is well versed in Nobu philosophy and style, working in the kitchens at Nobu Waikiki before heading to Lanai to help open the resort's restaurant in 2012. He ultimately returned to Lāna`i in 2013, eager to enjoy the island's peaceful quietness and become a member of its close-knit community. As Executive Chef, he...
Marriott, in Partnership With 4C Hotel Group and RBH, Plans The Westin London City Set to Open in 2020
Westin Hotels & Resorts | May 31, 2018
Marriott International, Inc. today announced plans to debut the Westin brand in the United Kingdom. Owned by 4C Hotel Group and managed by RBH, The Westin London City is set to open in 2020 and will boast a prime riverfront location in the heart of the City of London. This hotel signing illustrates how the global demand for well-being continues to propel Westin's growth around the world, with recent openings in Australia and upcoming debuts in Malaysia and the Maldives. "Transforming the way travellers experience wellness continues to be a powerful proposition for Westin, and one that has become increasingly important as people integrat...
Hotel Rates and Bookings Continue Growth Throughout First Half of 2018
TravelClick | May 31, 2018
Third-Quarter 2018 Bookings Increase Significantly NEW YORK – May 31, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today released new data from the Company's May 2018 North American Hospitality Review (NAHR). According to this data, North American hoteliers continue to experience significant growth in the second quarter of 2018 across all travel segments, up 2.7 percent in average daily rates (ADR) and 1.4 percent in bookings. Group travel is particularly strong in Q2, up 3.0 percent in ADR, 4.0 percent in bookings and an impressive 7.2 percent in revenue per available...
Hyatt Hotels Rebrands India’s Hyatt Amritsar to Hyatt Regency Amritsar
Hyatt Regency | May 31, 2018
CHICAGO--Hyatt Hotels Corporation (NYSE: H) announced today the rebranding of the Hyatt Amritsar into a Hyatt Regency hotel. Hyatt Regency Amritsar is the 11th Hyatt Regency property in India and joins a strong network of more than 180 Hyatt Regency properties worldwide. Located on Grand Trunk Road, Hyatt Regency Amritsar is the closest upper upscale hotel to the magnificent Golden Temple. The hotel is conveniently located within three miles of the Golden Temple and a mere 25-minute drive from the Sri Guru Ram Dass Jee International airport. Offering an experience that puts everything guests need right at their fingertips, Hyatt Regency...
2.5% Growth Rate of New Hotel Openings Expected in 2018 and 2019 in the United States
Lodging Econometrics | May 31, 2018
May 31, 2018 – PORTSMOUTH, NH By the end of 2018, the Census of Open & Operating Hotels in the U.S. is expected to grow by 2.5% with 1,146 Projects/130,877 Rooms opening up according to published reports from Lodging Econometrics (LE). Of those expected to open, 511 Projects/50,105 Rooms will be Upper Midscale, the highest count of any chain scale and 45% of all new openings. In 2019, the Census is expected to grow another 2.5% by opening 1,215 Projects/137,105 Rooms, about 6% more projects than are anticipated to open in 2018. In 2019, New York is again the top market for New Hotel Openings with 47 Projects/7,239 Rooms...
Extended-Stay Hotels Account for 27% of All Projects Under Construction in the United States
Lodging Econometrics | May 31, 2018
May 30, 2018 – PORTSMOUTH, NH According to recent reports from Lodging Econometrics (LE), 1,360 Projects/143,379 Rooms in the U.S. Construction Pipeline are Extended-Stay projects. Of these, 428 Projects/47,340 Rooms are already Under Construction, accounting for 27% of all projects Under Construction in the Total Pipeline. Additionally, 628 Projects/66,846 Rooms are Scheduled to Start Construction in the Next 12 Months while an additional 304 Projects/29,193 Rooms are in Early Planning. Home2 Suites by Hilton currently has the largest Extended-Stay Pipeline with 377 Projects/39,474 Rooms. The second largest brand is Marrio...
The Ritz-Carlton New York, Westchester Appoints Greg Mendoza as General Manager
The Ritz-Carlton New York, Westchester | May 31, 2018
NEW YORK (May 31, 2018) – The Ritz-Carlton New York, Westchester is pleased to announce Greg Mendoza as the hotel's new General Manager. Most recently, he served as the General Manager of The Ritz-Carlton New York, Battery Park where he managed day-to-day operations of the AAA Five-Diamond Hotel. In his new role, he will be responsible for overseeing all operations of the 146-room luxury hotel including an award-winning spa, rooftop pool, state-of-the-art fitness center, the comfortably elegant Lobby Lounge as well as 10,000 square feet of meeting and event space. "I am thrilled to be staying within The Ritz-Carlton family and wor...
Andaz Savannah Appoints Sarah Menard as Director of Sales & Marketing
Andaz Savannah | May 31, 2018
SAVANNAH, Ga. (May 31, 2018) – Andaz Savannah announces the appointment of Sarah Menard as Director of Sales, Marketing & Events. In her new role, Menard leads a talented team in all sales and marketing efforts for the property located in the hip Historic District of downtown Savannah, Georgia, which just saw an extensive transformation of its 151 guestrooms and suites. Menard's focus will include fashioning innovative strategies to increase occupancy from leisure, business and group clientele; expanding awareness of the hotel's recent guest room renovation; and elevating awareness of the Andaz brand within the city, across th...
PM Hotel Group Adds Three New Hotels to Portfolio and Launches Two More Full-Service Properties
PM Hotel Group | May 31, 2018
Chevy Chase, Md. – (May 31, 2018) – PM Hotel Group, one of the nation's leading hotel management companies, has announced a successful start to the year marked by record growth and expansion of its footprint. In addition to opening two new properties, PM Hotel Group also added three new hotels to its existing portfolio and completed $20 million dollars in renovations. "We're on track for record activity in 2018 having successfully welcomed multiple hotels into our premium branded full and select-service portfolios," said Joseph Bojanowski, president of PM Hotel Group. "Beyond the pace and activity, we are proud to have partn...
