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Industry Happenings
Video: How Critical are Millennials for Hotel Brands?
Stuart Pallister | May 7, 2018
By Stuart Pallister The topic of millennials and hospitality was featured in a panel session during the 9th Young Hoteliers Summit at Ecole hôtelière de Lausanne. How critical are the millennials for hotel brands? Andreas Scriven - Head of Hospitality & Leisure, Deloitte. When it comes to millennials, it's about the way of doing things which may be linked to service but they're just faster. Things happen faster. Brands keep on coming again and again, so saying that millennials are different is completely wrong. However, they're born with a smartphone in their hands, so they don't have time for bullsh*t. What hotels need...
Mehar Group Celebrates Opening of Radisson Toronto Airport West
May 4, 2018
Radisson®, one of the best-recognized hotel brands, today announced the opening of Radisson Toronto Airport West located at 175 Derry Road East. The hotel has a great location for visitors flying into the area as it is only 12 miles from the Toronto Pearson International Airport. Guests also have the added convenience of the hotel's complimentary airport shuttle. "We are excited to welcome this hotel to our growing portfolio in Canada," said Aly El-Bassuni, senior vice president, Franchise Operations, Americas, Radisson Hotel Group. "This hotel's easy access to the airport and fantastic meeting space will make it a great destination...
Hotel Equities Opens New 82-Room Fairfield Inn & Suites® by Marriott in Terrell, Texas
Hotel Equities | May 4, 2018
Atlanta, GA – May 03, 2018 – Atlanta-based Hotel Equities announces the opening of the Fairfield Inn & Suites by Marriott-Terrell, TX located at 351 Market Center Drive, Terrell, Texas 75160. Arnika Addison serves as General Manager for the hotel, which is located less than 30 miles east of Dallas, just off U.S. Route 80, and is convenient for business travelers and tourists alike. "We are pleased to open the Fairfield Inn & Suites for business in this booming area of Terrell, Texas," said Joe Reardon, Sr. Vice President of Business Development and Marketing for Hotel Equities. "Hotel Equities was engaged in the...
Marriott Leads U.S. Construction Pipeline With 1,383 Projects Followed by Hilton and IHG
Lodging Econometrics (LE) | May 4, 2018
According to the recent United States Construction Pipeline Trend Report from Lodging Econometrics (LE), the franchise companies with the largest construction pipelines are: Marriott with 1,383 Projects/177,926 Rooms, Hilton with 1,337 Projects/149,075 Rooms and IHG with 923 Projects/94,296 Rooms. These 3 franchise companies comprise 69% of all projects in the Total Pipeline. The largest brands for each of these companies are: Marriott's Fairfield Inn with 293 Projects/28,418 Rooms and TownePlace Suites with 206 Projects/21,193 Rooms; Hilton's Home2 Suites with 377 Projects/39,474 Rooms and Hampton Inn & Suites with 316 Projects/32,...
Club Med Developing Resort in Miches, Dominican Republic Scheduled to Open December 2019
Club Med | May 4, 2018
MIAMI (May 4, 2018) – Club Med, the pioneer of the all-inclusive concept, is exerting its pioneering spirit once more through the unveiling of an unspoiled, lush region in the Dominican Republic. Miches – a preserved paradise located on the northeast coast of the Dominican Republic – will play host to the company's newest endeavor, Club Med Michès*. The all-inclusive resort will be Club Med's first 5-Trident resort to open in the Americas, joining Club Med's Exclusive Collection, a selection of the brand's most exclusive properties around the world (5 Tridents are the equivalent of 5 stars in the company's own s...
PEC Portfolio Springvale to Develop 200-Key Hyatt Place Hotel in Melbourne, Australia Set to Open in 2020
Hyatt Place | May 4, 2018
CHICAGO--May 4, 2018--Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with PEC Portfolio Springvale Pty Ltd for a 200-key Hyatt Place hotel in Melbourne, Australia. The Hyatt Place brand is rooted in extensive consumer insights indicating that guests seek stylish, comfortable, seamless experiences that accommodate their lifestyles and familiar routines. To embody this, the brand offers casual hospitality and purposeful service in a smartly designed, high-tech and contemporary environment. "We are delighted to expand the Hyatt Place brand in Melbourne, the second largest c...
The Mayumi Hotel Streamlines Mobile Keyless Access for New Flexible Stay, Community Driven Project with OpenKey
OpenKey | May 4, 2018
Upscale communal hospitality space in Culver City, California, enhances onsite environment with a mobile access solution Dallas, TX (May 4, 2018) – As travelers become more favorable towards implementing technological advances in their trips and experiences, the same desire for streamlined accessibility and convenience has emerged for their hotel check-in and home-living as well. That's why Mayumi, a new 35-unit boutique hotel nestled in Culver City, California, has partnered with OpenKey, the industry standard for universal mobile key technology in hotels. Through this partnership, the Mayumi Hotel now offers an experience-focuse...
LATAM Hotel Corporation and Hyatt Enter Agreement for New Build Hyatt Centric Hotel in San Salvador, El Salvador
The Hyatt Centric Experience | May 4, 2018
CHICAGO (May 4, 2018) – Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has entered into a franchise agreement with LATAM Hotel Corporation for a 138-room Hyatt Centric hotel in San Salvador, El Salvador. Hyatt Centric San Salvador will be located in Soho Cascadas, a mixed-use development project, and managed by GHL Hotels. Expected to open in Q4 2018, Hyatt Centric San Salvador will mark the first Hyatt hotel in El Salvador and the fifth Hyatt Centric hotel in Latin America. Designed as a launchpad for savvy explorers seeking authentic local experiences, the hotel will join existing Hyatt Centric hotels ...
Q1 2018 US Lodging Market Update, Strong Fundamentals
May 4, 2018
The US lodging industry continues to enjoy the benefits of strong economic fundamentals as metrics on spending, global trade, and various manufacturing indices signal that America's economy is poised for further growth. The US labor market continues to generate new jobs and further optimism is evident given the recently passed Tax Cuts and Jobs Act. US demand for leisure and business (transient, group meeting, and convention) travel accommodations has continued to rise with growth in demand outpacing supply through the first quarter of 2018. Demand for transient accommodations in several markets (such as Houston and South Florida) has b...
HRI Lodging Appoints Dennis Park as New Director of Sales and Marketing at Holston House in Nashville
HRI Lodging | May 4, 2018
NASHVILLE, Tenn. (May 4, 2018) – HRI Lodging, LLC is excited to announce the appointment of Dennis Park as the new Director of Sales & Marketing of Holston House, a new 191-room premier boutique property in the heart of downtown Nashville. Located in an iconic 88-year-old Art Deco building just blocks from the Cumberland River, where the city of Nashville was born and next to many of Music City's signature attractions, Holston House has an ideal location for modern travelers to discover Nashville's vibrant streets and neighborhoods. As Director of Sales and Marketing at Holston House, Dennis Park will showcase his over 30 year...
Grace Hotels Appoints New General Managers for Its Greek Properties, Grace Santorini and Grace Mykonos
Grace Santorini | May 4, 2018
May, 2018: Grace Hotels, the award-winning luxury hotel group, announces the appointment of George Vlachopoulos and Yiorgos Peroutseas as General Managers of Grace Santorini and Grace Mykonos respectively. The experienced hoteliers join Grace Hotels ahead of the 2018 season opening of the Greek properties in April 2018. Vlachopoulos joins Grace Hotels from Radisson Hotel Group and has established himself as a respected figure in the hospitality industry. He has worked for several prestigious hotels, including as Director of Rooms at Ritz-Carlton in Thailand and Hotel Manager for Aqua Blu Boutique Hotel & Spa in Kos. In 2012, Vlachop...
U.S. Markets With the Largest Construction Pipelines & Highest 2018 Growth Rates
Lodging Econometrics (LE) | May 4, 2018
According to analysts at Lodging Econometrics (LE), the five U.S. markets with the largest hotel construction pipelines by project count are: New York with 169 Projects/29,641 Rooms, Dallas with 159 Projects/19,149 Rooms, Houston with 148 Projects/16,158 Rooms, Nashville 119 Projects/15,992 Rooms and Los Angeles which has 115 Projects/17,155 Rooms in its pipeline. The top market in the U.S. by Census growth rate for 2018 is Nashville which is expected to grow its Census by 8.8% if all 27 Projects/3,703 Rooms of expected openings occur by the end of the year. Following is New York with a 7.3% growth rate for opening 50 Projects/8,437 Roo...
Digital Dominates Amid Hostels’ Ascent
Douglas Quinby | May 4, 2018
By Douglas Quinby The broader travel industry may bucket hostels into "alternative accommodations," yet this often-overlooked sector is showing higher online penetration than the hotel or vacation rental categories. Younger travelers (18-34) comprise the largest share of hostel guests, and these digital natives have fueled rapid adoption of online and mobile hostel booking. The US$5.5 billion global hostel market in 2017 will grow to nearly $6.4 billion in 2020. Over the same time period, the online hostel market will grow 7-11% annually, rising from $3.5 billion to $4.6 billion. More than 70% of revenue will be booked online,...
Texting Guests Is About to Be a HUGE Legal Liability That Can Cost a Hotel 4% of Its Annual Revenue
Einar Rosenberg | May 4, 2018
By Einar Rosenberg Every GM knows the equation for implementing new hotel services. Benefit must be greater than the cost. In 2017, the most popular new craze for hotels was text messaging guests. The cost was low and the benefits were high. But in 2018, that cost is going to sky rocket, thanks to the GDPR or General Data Protection Regulation. If your hotel hasn't heard of the GDPR yet, you better learn fast, because it's going to change how nearly every hotel around the world does business. At its core, the GDPR is the strongest consumer privacy and protection laws in history. Though the GDPR was created by the EU, it's no...
Condotels in Vietnam: The Cautious Optimism of the Hospitality Market
Mauro Gasparotti | May 4, 2018
By Mauro Gasparotti The past year certainly did not disappoint hospitality market stakeholders. Market confidence remained high throughout the year, underpinned by very strong international arrivals growth. This year, not only did we see strong development activities in the main cities and destinations, we also saw secondary and tertiary locations gearing up for development: Ho Tram, Ha Long, Sapa, Quy Nhon to name a few. Tourism in Vietnam continues to be a promising source of income for the country, with growing demand for accommodation, and many new and promising projects in the pipeline for the next decade. According to the Vietnam ...
What’s the Value of Hotel Loyalty Programs?
Stuart Pallister | May 4, 2018
By Stuart Pallister While hoteliers grapple with how to win over that 'notoriously disloyal' generation, the millennials, what's the value of hotel loyalty programs? Major hotel chains such as Marriott and Hilton, with tens of millions of members, have been using such programs for decades to inspire feelings of loyalty among guests and fend off online travel agents or OTAs. However, not everyone in the industry is convinced loyalty programs work – especially in the luxury segment. At the recent Young Hoteliers Summit staged at EHL, loyalty programs came under the spotlight during a panel session focusing on the luxury sector. Dorc...
HVS Market Pulse: Lake Charles Metro Area
Bunmi Adeboye | May 4, 2018
By Bunmi Adeboye Southwest Louisiana (SWLA) comprises Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis Parishes, situated in the Acadiana and Central regions of Louisiana. Altogether, these parishes contain nearly 100 open hotels with approximately 9,900 rooms; 23% of the room inventory was opened in the last five years. SWLA's location on the Gulf Intracoastal Waterway has made this region favorably situated for the energy industry, and the petrochemical and liquified natural gas (LNG) industries represent its economic mainstay. The following article outlines the impact of industrial growth in Metro Lake Charles on the area's...
TownePlace Suites By Marriott Opens In Port Allen, Louisiana
The Sage Agency | May 4, 2018
Get ready to be real and be you on long stays. Marriott International's TownePlace Suites by Marriott Baton Rouge Port Allen is now open for business. On average, a TownePlace Suites opens every six days. Built for travelers looking for a simple and friendly place where they can settle-in, keep their routine, and easily connect to the Port Allen area. The new extended-stay hotel located at 2665 Office Park Drive, will operate as a Marriott franchise, owned by Port Allen Hospitality LLC and managed by Magnolia Hospitality Group, LLC of Dallas, Texas. "We are excited to introduce the TownePlace Suites brand to the Port Allen area," said D...
Fairfield Inn & Suites Hotel Opens In Warwick, Rhode Island
The Sage Agency | May 3, 2018
The 202-room Fairfield Inn & Suites Providence Airport opened on Monday, April 30, 2018 with its smart, inventive public space, modern guest room design, and its bright and inviting décor. Located at 1940 Post Road, the former Comfort Inn Warwick will operate as a Marriott franchise, owned and managed by TPG Hotels & Resorts of Cranston, Rhode Island. Located steps away from T.F. Green Airport and eight miles from downtown Providence, the Fairfield inn & Suites Providence Airport offers guests convenient access to everything Rhode Island has to offer. Plus, guests can forgo shuttles and take advantage of a covered bre...
Owned by Inns of Ocean City and Managed by Palmer-Gosnell Hospitality, Residence Inn by Marriott Opens in Ocean City, Maryland
Residence Inn by Marriott | May 3, 2018
Ocean City, MD – May 3, 2018 – The 150-suite Residence Inn by Marriott in Ocean City, Maryland is scheduled to open today. Located at 300 Seabay Lane, the all-suite Residence Inn Ocean City will operate as a Marriott franchise, owned by Inns of Ocean City, LLC and managed by Palmer-Gosnell Hospitality of Vienna, Virginia. Located within walking distance to the world-famous Ocean City boardwalk and pristine beaches, the Residence Inn Ocean City offers its guests convenient access to Jolly Roger Amusement Park, the Roland E. Powell Convention Center, Fager's Island and numerous golf courses. Rates vary depending on length of s...
How Much of a Threat to Hotels Is Airbnb?
May 3, 2018
By Dr. Inès Blal with Co-Authors Dr. Manisha Singal and Dr. Jonathan Templin Since the entry of Airbnb into the hospitality industry in 2008, media attention has largely focused on the disruptive nature of the service. Industry reports, as well as lively debates at hotel, travel and tourism conferences, have kept the spotlight on Airbnb's growth and success. But despite all this attention, we still know little about its real impact on hotel sales. In our recent publication in the International Journal of Hospitality Management, we examined how Airbnb supply, price, and perceived quality affect the sales performance of incumbent h...
Pacific Hospitality Group Debuts New Dual-Branded AC Hotel and Residence Inn Dallas by the Galleria Following Acquisition From Atlantic Hotels Group
Pacific Hospitality Group Ventures, Inc. | May 3, 2018
IRVINE, Calif./ DALLAS (May 3, 2018) – DG Hotels Ventures, LLC, a Delaware limited liability company and affiliate of Pacific Hospitality Group Ventures, Inc. (PHG) today announced the opening of the 256-room dual-branded AC Hotel and Residence Inn Dallas by the Galleria, as well as the purchase of the property from Atlantic Hotels Group. Located in the heart of Dallas Midtown, the five-floor property boasts more than 17,000 square feet of combined meeting space and anchors a new $3.5 billion, mixed-use development project that includes more than 6.5 million square feet of office space, 9,000 residential units and more than one mi...
Joseph Kirtley Named General Manager of Timber Cove Resort and West Coast Vice President of Operations, Ironwave Hospitality
Timber Cove | May 3, 2018
Seasoned Hospitality Executive to Play Key Management Role and Lead World-Class California Resort JENNER, Calif. (May, 2018) – Timber Cove announces Joseph Kirtley as general manager of the nationally acclaimed Sonoma Coast resort located off California's Highway 1. Kirtley has also been appointed vice president of operations for its hospitality management company, Ironwave Hospitality, as the brand looks to strategically expand its presence on the West Coast. In his new role, Kirtley oversees the day-to-day operations at the 46-room Timber Cove resort. Additionally, he is tasked with spearheading partnership development and relat...
Courtyard by Marriott Paris Roissy CDG Airport Hotel Reopens Following 15-Month Multi-Million Renovation
Marriott International, Inc. | May 3, 2018
Marriott International has announced a new addition to its Courtyard by Marriott brand with the opening of a property at Paris Roissy CDG airport. Formerly the Radisson Blu CDG hotel, the property has undergone an extensive 15-month, multi-million pound refurbishment to relaunch as the Courtyard by Marriott Paris Roissy CDG Airport Hotel, making it the brand's seventh hotel in France. "We are delighted to welcome this property to the Courtyard by Marriott portfolio," said John Licence, Vice President Premium and Select Brands at Marriott International Europe. "The prime airport location offers both business and leisure travellers alike ...
