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Industry Happenings
Interstate Hotels & Resorts Selected to Manage Renaissance Philadelphia Airport Hotel
Interstate Hotels & Resorts | January 9, 2018
ARLINGTON, Va., Jan. 9, 2018 -- Interstate Hotels & Resorts – the leading U.S.-based global hotel management company – announces that it has been selected to manage the 349-room Renaissance Philadelphia Airport Hotel, recently acquired by AMENA Hotels LLC. The hotel will immediately undergo a comprehensive renovation. Known for its convenient locale for business and leisure guests alike, Renaissance Philadelphia Airport Hotel is located within minutes of Lincoln Financial Field, Wells Fargo Center and the bustling downtown district, just one mile from the airport and offers complimentary shuttle service. The prime destin...
Artyzen Hospitality Group to Launch Three New Brands in China – Artyzen Hotels & Resorts, Artyzen Habitat and citizenM
Artyzen Hospitality Group | January 9, 2018
SHANGHAI, Jan. 9, 2018 -- Artyzen Hospitality Group (AHG), an Asian based international hotel management company, will launch three new brands in mainland China this year -- Artyzen Hotels & Resorts, Artyzen Habitat and citizenM with the official opening of three hotels, further enlarging its China portfolio. It has also appointed Michael Wu as the Head of China to advance its growth in China. Since its inception in 2014, AHG has remained steadfast in its expansion, successfully opening two hotels in Beijing and Taipei last year. This year, AHG is set to open a total of four hotels across Asia Pacific, of which three will be in Chin...
Making Sure That All Doors Are Open for Your Guests
Magnus Friberg | January 9, 2018
By Magnus Friberg CEO, Zaplox No longer do we need the hotel doorman (aka bellman or porter) to assist in opening doors for today's guests. With the emerging advances in technology, guests now have the ability to define and customize their entire hotel experience destiny – including opening doors with mobile keys. Yes, there are still times where a hotel may deliver that one to one experience by showering guests with overflowing service on a personal level. But, the winds of change are at hurricane strength, and through the implementation of technology, hoteliers can now empower their guests to choose the unique levels of service ...
New Year, New Franchise Partner?
Steve Belmonte | January 9, 2018
Owners should expect to get a lot more for a lot less from their franchise system in 2018 By Steve Belmonte Are you part of a great franchise? Because in today's environment, hotel companies need to be great to ensure a return on the owner's investment. What really makes a franchise great? To start with, a franchisor needs to understand the issues that hotel owners face daily and be understanding of their needs. A great franchise company has a strong infrastructure designed for one purpose — generating revenue and reservations for its owners and doing it at the lowest possible cost. Providing services such as full revenue manageme...
Australia’s First Curio Collection by Hilton, the West Hotel Sydney Opens Under a Management Agreement with M&L Hospitality
Hilton | January 9, 2018
SYDNEY & MCLEAN, Va.--Located in Sydney's central business district and next to the new waterfront leisure and commercial Barangaroo precinct, West Hotel Sydney, Curio Collection by Hilton resides in the ideal location for travellers. This property marks the first Curio Collection by Hilton hotel in Australia. The 182-room new build hotel will be managed by Hilton (NYSE: HLT), under a management agreement with M&L Hospitality. "Opening the first Curio Collection hotel in Australia is a very exciting milestone for us," said Mark Nogal, global head, Curio Collection by Hilton. "Being such a culturally rich city and the capital of ...
IHG® Signs with H.n.H. Hotels & Resorts S.p.A. for Hotel Indigo® Venice – Sant’Elena
January 9, 2018
IHG® (InterContinental Hotels Group), one of the world's leading hotel companies, has announced the signing of Hotel Indigo® Venice - Sant'Elena. It is the third Hotel Indigo to be signed in Italy and will operate under a franchise agreement with H.n.H. Hotels & Resorts S.p.A. Due to open as a Hotel Indigo in 2019, Hotel Indigo Venice – Sant'Elena is located next to the canal 'Rio Sant' Elena' within walking distance to the Castello district, a 15-minute walk from St Marco Square. The Castello district is one of the quieter areas in Venice and is still inhabited by locals, allowing guests to enjoy an au...
Hotel Management Japan Launches New Brand, Hotel Oriental Express
Hotel Management Japan K.K. | January 9, 2018
TOKYO, Jan. 9, 2018 -- Hotel Management Japan K.K. announces the launch of a new hotel brand, Hotel Oriental Express, set to entering limited service category from existing portfolio of Oriental hotel brands. The first hotel in the new brand, Hotel Oriental Express Osaka Shinsaibashi, will be opening in April, 2018. The 124-room Hotel Oriental Express Osaka Shinsaibashi is located at the heart of Osaka, just steps away from the City's central shopping district, Shinsaibashi, where guests can shop at upscale brands and local Japanese boutiques along 1.5 km the Shinsaibashi Shopping Arcade. The most renowned Dotonbori Street, is also ...
Oxford Hotels & Resorts Reopens The Bay Harbor Hotel & Conference Center as The Godfrey Hotel & Cabanas Tampa Following Renovation and Rebranding
Oxford Hotels & Resorts, LLC | January 9, 2018
(TAMPA BAY, FL; January 9, 2018)— Oxford Hotels & Resorts, LLC, the Chicago-based hotel management and branding affiliate of Oxford Capital Group, LLC, announces the opening of The Godfrey Hotel & Cabanas Tampa. Formally known as The Bay Harbor Hotel & Conference Center, the hotel commenced a multi-million dollar transformation in October 2015. The hotel is the fourth Godfrey property announced in Oxford's rapidly growing national portfolio of lifestyle hospitality brands, which include the flagship Chicago location (2014), Boston (2016), and the Godfrey Hollywood, which is currently under construction and scheduled to...
Pelican Hill Appoints Hayato Nogaki as Director of Food & Beverage
January 9, 2018
NEWPORT BEACH, CA – January 9, 2018 – The Resort at Pelican Hill® today announced the appointment of Hayato Nogaki as director of food and beverage, overseeing all restaurant, in-room dining and banquet food and beverage operations for the 504-acre coastal destination. "Hayato's 15 years of experience in luxury hospitality will provide strong direction and operational accountability, as we deliver indelible memories to guests from near and far," said Pelican Hill Managing Director Tom Donovan. "We shape memorable experiences by anticipating the expectations and personal preferences of each guest around our resort tables ...
LaPlaya Beach & Golf Resort Appoints Linda Menshon as Director of Sales & Marketing
LaPlaya Beach & Golf Resort | January 9, 2018
NAPLES, Fla. (January 9, 2018) – LaPlaya Beach & Golf Resort, a Noble House Resort located on the idyllic Naples beachfront, is pleased to announce the appointment of Linda Menshon as director of sales and marketing. Menshon joins LaPlaya Beach & Golf Resort with more than 20 years of specialized experience in hospitality sales and marketing, with a proven track record of exceeding sales goals through effective leadership, personalized customer service, innovative marketing plans, and attention to detail. In her new role, Menshon will oversee revenue management, group, corporate, and transient sales, and all marketing init...
The St. Regis San Francisco Welcomes Jacqueline Volkart as General Manager
| January 9, 2018
SAN FRANCISCO (January 9, 2018) – The St. Regis San Francisco, the city's premier address for relaxed luxury and timeless elegance, is pleased to announce the appointment of Jacqueline "Jackie" Volkart to the position of general manager. Ms. Volkart joins the hotel team with three decades of hospitality experience, having held management positions at luxury properties throughout the United States and Mexico, as well as overseeing the openings of numerous hotels across the globe. "The St. Regis San Francisco has an outstanding reputation in the hospitality industry. I'm honored to begin the next chapter of my career as part of this...
Jens Moesker Appointed Regional Vice President in the Pacific Northwest for Fairmont Hotels
Fairmont | January 9, 2018
VANCOUVER, January 9, 2018: Jens Moesker has been appointed Regional Vice President, Pacific Northwest and General Manager of Fairmont Pacific Rim in Vancouver, BC. Jens joins Fairmont Hotels' from his most recent position as Area Manager and General Manager of the Shangri-La Hotel Toronto where he oversaw the North American properties. Internationally raised and born into a family of hoteliers, Jens began his hospitality career in 1990 when he held a series of progressive Food and Beverage management roles in Europe, Middle East and the United States, including the acclaimed Hilton Jerusalem in Israel, InterContinental hotels in London...
Northwood Hospitality Appoints Paul Burke as Area Vice President, Florida & General Manager, Naples Grande Beach Resort
| January 9, 2018
NAPLES, FL (January 9, 2018) - Northwood Hospitality is pleased to announce the appointment of Paul Burke as both Area Vice President of Florida, as well as the new General Manager of Naples Grande Beach Resort. In this new role, Burke will oversee ongoing performance of three of Northwood's properties – Cheeca Lodge & Spa, Tranquility Bay Beach Resort, and Naples Grande Beach Resort, where he will also act as General Manger. With over 35 years of industry experience, Burke joins the Northwood Hospitality team from the Atlantis Paradise Island Resort where he served as President and COO. From 2011 to 2016, Paul was responsible...
HP Hotels Awarded Management Contract for the DoubleTree by Hilton in Downtown Tulsa
HP Hotels Management | January 9, 2018
Birmingham, Alabama, January 10, 2018 - HP Hotels Management Inc., a third-party hotel management company, has been awarded the management contract for the 417-room full-service DoubleTree by Hilton in downtown Tulsa, Oklahoma. The hotel, which also offers 24,189 sq. ft. of flexible meeting and event space, will receive significant upgrades over the next few years. Kerry Ranson, HP's Chief Development Officer, made the announcement. Located in the vibrant business and entertainment district and connected by a sky bridge to the Tulsa Cox Business Convention Center, the DoubleTree by Hilton sits one block from the BOK Center, a popular co...
1 Hotel Brooklyn Bridge Raises the Bar on Workforce Communications with Beekeeper
Beekeeper | January 9, 2018
Employees say being aligned with 'the hive' is contagious; Digital app used for onboarding, scheduling, task management, employee surveys, crisis communications and more SAN FRANCISCO, CA January 9, 2018 - When the eco-chic 1 Hotels brand launched in 2015, it not only set a new standard for sustainability in design, but it significantly raised the bar in how management reaches and celebrates their entire staff. With the digital workforce platform Beekeeper at the hub of its internal communications operation, 1 Hotels is reaching every single employee with relevant messaging, engaging them and connecting them with one another. 1 Hotel Br...
Bin Majid Hotels & Resorts Enters Distribution Agreement With SiteMinder
SiteMinder | January 9, 2018
Dallas, USA – One of the United Arab Emirates' growing hotel chains, Bin Majid Hotels & Resorts, has signed a partnership agreement with the global hotel industry's leading cloud platform, SiteMinder, to welcome the new year. The agreement will see SiteMinder streamline the distribution of Bin Majid properties to online booking channels, as the hotel chain looks to offer more rooms, recreational activities and facilities over the coming months. The Bin Majid Hotels & Resorts portfolio includes seven properties located in the emirates of Abu Dhabi, Ras Al Khaimah and Umm Al Quwian, including the renowned Bin Majid Tower and...
New Fairfield Inn & Suites by Marriott Austin Buda Set to Open in Texas With General Manager Arthur Cuellar at the Helm
Fairfield Inn & Suites | January 9, 2018
Buda, TX – January 9, 2018 – The 92-room Fairfield Inn & Suites by Marriott in Buda, Texas is scheduled to open this week with its smart, inventive public space and guest room design, and its bright and inviting décor. Located at 1240 Cabelas Drive, the Fairfield Inn & Suites Austin Buda will operate as a Marriott franchise, owned by Buda House L.P. and managed by Seva Hospitality, Inc. of Dallas, Texas. Located 18 miles from Austin-Bergstrom International Airport and 25 minutes from downtown Austin, the Fairfield Inn & Suites Austin Buda offers guests convenient access to Cabelas, Circuit of the Americas ...
StayNTouch Partners With First Hotels to Roll Out Its PMS Platform to 32 Hotels
StayNTouch Inc. | January 9, 2018
European Hotel group brings PMS mobility to its portfolio with StayNTouch's cloud-based PMS solutions Bethesda, MD – January 9th, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce its partnership with First Hotels where it plans to deploy its Rover PMS™ and Zest™ products across its portfolio in Sweden, Norway, Denmark and Iceland. The group has started rolling out the StayNTouch product suite to all of their 32 operated or owned hotels to be completed in early 2018, making the StayNTouch PMS the new brand standard for First Hotels. "We s...
Key Real Estate Holdings Announces Partnership with EMC Acquisitions on Exclusive
Splash Public Relations | January 8, 2018
(January 4, 2018) New York, NY - KEY Real Estate Holdings today announced a new equity partner in EMC Acquisitions, led by Chief Executive Officer Edgar Costa. Mr. Costa, an entrepreneur and private equity investor, also holds the CEO position for ECOJETS, a leading provider of private aviation services in North America. "The company is pleased to welcome Mr. Edgar Costa as Vice President of KEY Real Estate Holdings," said Don Wellington, KEY's Chairman. "We will benefit greatly from his broad business background. His experience makes him a great addition to our board." The alliance brings a partnership on several New York based real es...
AC OCEAN WALK Acquires Atlantic City’s Revel Hotel and Casino for $200 Million
Integrated properties | January 8, 2018
ATLANTIC CITY, New Jersey, Jan. 8, 2018 -- AC OCEAN WALK announced today that it acquired the former Revel Casino Hotel in Atlantic City for $200 million. The property will be re-branded as the Ocean Resort Casino, giving a nod to the property's location on 20 acres along the famed Atlantic City Boardwalk, and the ocean views featured in its 1,399 rooms. AC OCEAN WALK will begin work to ready the property for operation immediately, with plans to open in summer 2018. When fully operational, the property will provide between 2500-3000 jobs to Atlantic City, contributing greatly to the city's economic resurgence. "We are incre...
Teneo Hospitality Adds Wisconsin’s Grand Geneva Resort & Spa to Marketing Portfolio
Teneo Hospitality Group | January 8, 2018
Eden Prairie, MN, January 2018 …Expanding its portfolio in the Midwest, Teneo Hospitality Group, the premier global firm representing 300+ independent and luxury branded hotels, resorts and destination management companies, has welcomed Wisconsin's Grand Geneva® Resort & Spa to its marketing services portfolio. Teneo's mission with Grand Geneva, which is owned and managed by Marcus® Hotels & Resorts, will be to increase group sales for the prestigious AAA Four Diamond Resort. "We are excited to announce our partnership with Teneo Hospitality Group," said Brad Lyles, director of sales and marketing for Grand Geneva...
Jason Waterlow Appointed Director of Food and Beverage for Oahu’s Halekulani
Halekulani | January 8, 2018
WAIKIKI, Hawaii, Jan. 8, 2018 -- Halekulani, Oahu's acclaimed luxury hotel, is pleased to announce the appointment of Mr. Jason Waterlow as the property's new Director of Food and Beverage, effective immediately. In his role, Mr. Waterlow is responsible for overseeing all food and beverage operations at Halekulani's dining venues including La Mer, Orchids, L'Aperitif, Lewers Lounge, and House Without A Key. Waterlow employs his wealth of expertise and innate charm to lead Halekulani's award-winning in-house restaurants and bars with impeccable service and detail. Waterlow brings many years of experience in the restau...
Dimension Development Names Tonimarie Cruz as Area Director of Sales
Dimension Development Co. | January 8, 2018
CYPRESS, Calif., Jan. 8, 2018 -- Dimension Development is pleased to announce TONIMARIE CRUZ, Area Director of Sales of the COURTYARD BY MARRIOTT CYPRESS AND THE HAMPTON INN BY HILTON CYPRESS. Tonimarie has a long and distinguished career in hospitality. Most recently, she served as Director of Sales at the Bicycle Hotel Casino in Bell Gardens. Throughout Tonimarie's career, she managed travel for Yamaha Motors, was Director of Sales with the Courtyard Cypress - where she was recognized as Courtyard by Marriott's Sales Leader of the Year by Mr. William Marriott, as well as Director of Sales of the Year; served as Director of Sal...
10 Most Influential Hospitality Trends and Insights to Start 2018
Cendyn | January 8, 2018
Jump start the year with our round up of the top trends and insights shaping the hospitality industry right now. 1. The hotel industry's automated future Each step of the guest lifecycle contains finely-tuned datapoints; reason for travel, booking date, date of last stay, amenity preferences, activity preferences, dining habits, total spend – even listing them all feels overwhelming. But these pieces fit into one constantly changing puzzle that intelligence algorithms analyze with ease. 2. Definitive guide to hotel digital marketing Major changes in the hospitality industry and the constant evolution of digital marketing ha...
