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Industry Happenings
Guoshi Group Opens 331-Room Hilton Fuzhou in South China’s Jiangbin Region
Hilton Hotels & Resorts | January 4, 2018
FUZHOU, China and MCLEAN, Va. - Visitors to the rapidly expanding city of Fuzhou now have access to some of the most striking views in the city with the opening of Hilton Fuzhou. The coastal city's second Hilton property, Hilton Fuzhou occupies levels one, four and 39-55 of the iconic Sandi Lianbang Building and is conveniently located in the thriving Jiangbin region, near the Fuzhou International Finance Center and Wanglongtai Park. "Fuzhou is one of China's fastest growing cities, attracting large numbers of business and leisure travelers with its robust economy, pleasant weather and historical significance," said Se...
Strand Hospitality Services Names Amanda Bryant Corporate Director of Sales and Marketing
Strand Hospitality | January 4, 2018
(Myrtle Beach, SC) January 5, 2018- Strand Hospitality Services recently announced that Amanda Bryant has been hired as the Corporate Director of Sales and Marketing. In this role, Bryant will be responsible for the regional sales team as well as overseeing the sales and marketing initiatives for all of Strand Hospitality. "I am incredibly thrilled to join the Strand Hospitality team," said Bryant. "This is an exciting time to be part of Strand and I look forward to being part of their growth and development in 2018 and beyond." Bryant joins the Strand team with a record of achievement and demonstrated marketing and ...
KEYPR Announces Major Platform Release
KEYPR | January 4, 2018
Leading hospitality technology company releases major upgrade opening up advanced platform features and functionality KEYPR®, the leading cloud-based technology platform for the hospitality industry providing an integrated end-to-end experience for guests and staff through embedded and mobile devices, announced today the release of a significant upgrade to its platform including a variety of powerful new features and major enhancements to existing features. "The new platform dramatically increases our existing lead in hospitality guest technology by enabling the rapid development and deployment of new features, integrations and inte...
Anand Hospitality Opens New Home2 Suites by Hilton Hanford Lemore in Central California
Home2 Suites by Hilton | January 4, 2018
HANFORD, Calif. and MCLEAN, Va. - Home2 Suites by Hilton, part of Hilton's (NYSE: HLT) All Suites portfolio, announced today its newest property, Home2 Suites by Hilton Hanford Lemoore. Designed for travelers who want to maintain their normal routine, the hotel features 87 suites and a range of value, tech-focused and eco-conscious amenities. Home2 Suites by Hilton Hanford Lemoore adds to the area's continued growth, seen through the enhancement of Hanford's downtown area and the expansion of Lemoore's Industrial Park*. "In recent years the local Hanford-Lemoore area has taken many steps to revitalize its businesses...
Managed and Developed by O’Reilly Hospitality Management, Embassy Suites by Hilton Denton Convention Center Opens in Texas
Embassy Suites by Hilton | January 4, 2018
DENTON, Tx. and MCLEAN, Va. - Embassy Suites by Hilton, a global brand of upscale, all-suite hotels from Hilton (NYSE: HLT), announced today the opening of a newly-built hotel in the vibrant and growing city of Denton, Texas. The hotel venture marks a significant commitment to sustainability, as it is designed as a LEED Gold certified property, pending approval by the US Green Building Council. Embassy Suites by Hilton prides itself on offering guests an approachable and stress-free experience at each of its hotel properties. Due to its convenient location, large convention center and value-driven amenities, Embassy Suites by Hilton Den...
AHLA Promotes Brian Crawford to Vice President and Department Head of Governmental Affairs
American Hotel & Lodging Association | January 4, 2018
2018 Priorities Include Reining In Illegal Hotels, Workforce Development and Consumer Protection WASHINGTON, D.C. – January 4, 2018 – The American Hotel & Lodging Association (AHLA) announced today that Brian Crawford has been promoted to senior vice president and department head of governmental affairs. Crawford, who has served as vice president of governmental and political affairs at AHLA since 2014, will oversee the association's advocacy efforts and 10-person team with policymakers on Capitol Hill and within the Administration, and will be responsible for directing the development and execution of strategies to add...
Noble House Hotels & Resorts Names David Goette Executive Chef at Pelican Grand Beach Resort
Noble House Hotels & Resorts | January 4, 2018
SEATTLE – Jan. 4, 2018 – Noble House Hotels & Resorts, Ltd. (NHHR), a collection of luxury hotels and resorts, proudly announces the appointment of David Goette as executive chef of Pelican Grand Beach Resort, located just steps from the Atlantic Ocean in Fort Lauderdale, Fla. With more than 30 years of industry experience, Goette will oversee all culinary operations including the signature waterfront restaurant, OCEAN2000, O2K Lounge, as well as in-room dining, banquets and special events. "We're excited to welcome Chef Goette, a culinary veteran, to our team at Pelican Grand Beach Resort," said Bill Foster, area direct...
Western Hospitality Group Opens New Fairfield Inn & Suites by Marriott in Rockingham, North Carolina
Fairfield Inn & Suites | January 4, 2018
Rockingham, NC – January 4, 2018 – The 64-room Fairfield Inn & Suites by Marriott in Rockingham, North Carolina opened in December with its smart, inventive public space and guest room design, and its bright and inviting décor. Located at 307 West Greene Street, the Fairfield Inn & Suites Rockingham will operate as a Marriott franchise, owned and managed by Western Hospitality Group, Inc. Whether traveling for business or pleasure, the Fairfield Inn & Suites Rockingham offers guests convenient access to downtown Rockingham, Rockingham Speedway, Pinehurst and Discovery Place Kids Museum. "Delivering both fu...
W Hotels Appoints Gregory Polino General Manager of W Miami
W Miami | January 4, 2018
MIAMI, FL. (January 4, 2018) W Hotels, an iconic brand that is internationally known for disrupting and redefining the hospitality scene for nearly two decades, is pleased to announce the appointment of Gregory Polino as General Manager of W Miami. In this new role, Polino will oversee day-to-day operations of the 146-room luxury lifestyle hotel and ensure ongoing initiatives and activations are aligned with the W brand standard, bringing fresh innovative ideas to the property and creating exciting new opportunities. Polino joins the brand's newest luxury hotel property, located in the heart of Miami's Brickell urban oasis, with 15 year...
Time is of the Essence: The Importance of Scheduling in the Commercial Property Renovation Process
Cicero's Development Corporation | January 4, 2018
PLAINFIELD,IL, JANUARY 4, 2018 -- One of the most crucial and sometimes overlooked aspects of a successful renovation project is scheduling. There have been instances where contractors have made a seemingly conscious decision to by-pass this important task not wanting to devote the time and resources that it takes to develop a realistic schedule, only to find themselves caught in the midst of chaos as a result of unforeseen obstacles and unable to properly recover as the project takes its course. Scheduling is developed not only as a means to gauge the progression of the project, but it helps eliminate or reduce project miscues, making ...
Hospitality Leadership in 2018
Robert A. Rauch, CHA | January 4, 2018
By Robert A. Rauch What will leadership look like this year? It's not always the same each year. Yes, leadership books might provide the same basics of leadership skills and yes, leading by example is a great foundation, but today I am exploring the combination of mentoring, coaching, leading and managing in 2018. I recently posted my top 10 trends in 2018. These include technology, lobby design, local food sourcing and more. Clearly, as leaders, we must be aware of trends in our industry. After all, many of us do not have someone to ask, "what's going on out there?" And it can be lonely at the top! I usually need a trigger to pen somet...
AT&T Hotel and Conference Center Raises Customer Satisfaction Ratings with Focus on Guest Experience
AT&T Hotel and Conference Center | January 4, 2018
Major Hotel and Conference Center Integrates Guest Service Requests, Guest Recognition, Maintenance Scheduling with Guestware January 4, 2018 – The AT&T Hotel and Conference Center in Austin, Texas is the meeting destination for hundreds of local, national and international companies. It offers 83,000 sq. ft. of high-tech meeting facilities and 297 guestrooms on site, with access to additional rooms through a collaborative partnership with surrounding hotels in Austin's high-tech Innovation District. The hotel understands how to use technology to elevate the guest experience and continuously improve and retain high TripAdvisor...
New Courtyard by Marriott Corvallis Opens in Oregon Led by General Manager Josh Messer
Courtyard by Marriott | January 4, 2018
Corvallis, OR – January 4, 2018 – Courtyard by Marriott Corvallis opened its doors in Corvallis, Oregon this December. Featuring an innovative lobby space as well as Courtyard's latest contemporary room design, the new hotel provides flexibility and choices that allow guests to optimize and elevate their travel experience. Located at 400 SW 1st Street, the 176-room hotel will operate as a Marriott franchise, owned by A&A Construction and managed by Northwest x Southern Hospitality, LLC, of Spokane, Washington. Whether traveling for business or pleasure, the Courtyard Corvallis is a riverfront hotel located in downtown Co...
StayNTouch® Announces New Webinar Series: “The Best-of-Breed Power of a Cloud PMS Ecosystem”
StayNTouch Inc. | January 4, 2018
New webinar series explores how hoteliers can drive revenues and differentiate their hotel concepts via the integration of unique software components into their Cloud PMS technology stack. Bethesda, MD (January 4, 2018) – A new webinar series, "The Best-of-Breed Power of a Cloud PMS Ecosystem" has been announced by StayNTouch®, a leader and innovator in mobile technology and Property Management Systems (PMS) for hotels. The 6-part series will run monthly from January through June and will feature a collection of hotel technology companies that represent the leading components of the Cloud PMS ecosystems. Traditionally, most ho...
Soboba Casino Resort to Implement Agilysys Hospitality Management Solutions to Improve Operational Efficiency and Deliver Better Customer Experiences
Agilysys | January 4, 2018
Tribal Gaming Property to Implement InfoGenesis® POS and Visual One® PMS at New Casino Resort ALPHARETTA, GA. — January 4, 2018— Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Soboba Casino in Riverside County, California will implement Agilysys' InfoGenesis® POS and Visual One® PMS solutions at their new replacement casino and resort set to open in 2018. Agilysys' solutions will help the new property optimize food and beverage operations, allow staff to easily manage reservations at the new hotel, and help build gu...
Guest Experience: How is it Changing the Future of the Hotel Business?
Deepak Chauhan | January 4, 2018
by Deepak Chauhan It is no secret that the key players and successful marketing strategies change dramatically over short periods of time. Hoteliers who fail to keep up with the ever-changing pace fall behind. Since the hospitality business is highly competitive, it is crucial to explore and invest in the latest and most effective tools that will likely increase the booking of your hotel, and hence the revenue. OTAs and Changing the Game: With the launch of the World Wide Web, hoteliers knew that this was the route to go. Marketers started to work on SEO in order to grant their hotels more visibility. It was true then as it is true now,...
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The Historic Don CeSar Celebrates 90 Years in Grand Style
The Don CeSar | January 3, 2018
ST. PETE BEACH, FLA. (January 3, 2018) – The Don CeSar, the epitome of old-world glamour and sophistication, has been graciously welcoming guests since 1928, and January 16, 2018 marks a major milestone, 90 years from when it first opened its doors. Beginning January 2018, the legendary 277-room landmark hotel invites travelers from near and far to join in celebrating its 90th anniversary with commemorative moments throughout the year, from a black-tie gala to limited-edition luxury goods. On Friday, January 19, 2018 The Don CeSar presents its 90th Anniversary Gala, an iconic celebration of history and community, 90 years in the m...
Edgewood Tahoe Welcomes New Executive Chef Charles Wilson
the Edgewood Companies/Lodge at Edgewood Tahoe | January 3, 2018
Jan. 3, 2018 (STATELINE, Nev.) — Executive Chef Charles Wilson said Edgewood Tahoe had him at hello during his interview – or at least when he saw the view of Lake Tahoe 50 yards away through the resort's Great Room floor-to-ceiling windows. Wilson is assuming the helm for the property's three restaurants following the retirement of Frank Stagnaro, the resort's executive chef for over 25 years. (www.edgewoodtahoe.com) "One of the reasons I'm here is this property," Wilson explained. "Walking into the Great Room and looking out the windows was the moment. The culinary team's job is to match the ambiance of the resort, and thi...
Owned and Operated by Platinum Hospitality, Home2 Suites by Hilton El Reno Opens in Oklahoma
Home2 Suites by Hilton | January 3, 2018
EL RENO, Okla. and MCLEAN, Va. - Home2 Suites by Hilton, part of Hilton's (NYSE: HLT) All Suites portfolio, announced today its newest property, Home2 Suites by Hilton El Reno. Designed for travelers who want to maintain their normal routine, the hotel features 86 suites and a range of value, tech-focused and eco-conscious amenities. "With the opening of our property in El Reno, we are expanding the Home2 Suites by Hilton footprint in Oklahoma and introducing a competitive and cost-conscious option for those visiting the area," said Suraj Patel, general manager. "Through our welcoming staff, spacious suites and conven...
Waterford Hotel Group Promotes Arvin Berano to Director of Sales at Courtyard by Marriott Shelton in Connecticut
Courtyard by Marriott Shelton | January 3, 2018
WATERFORD, CT (January 3, 2018) - Waterford Hotel Group has announced the promotion of Arvin Berano to the Director of Sales at the Courtyard by Marriott in Shelton, Connecticut. The 161-room Courtyard Shelton is managed by Waterford Hotel Group, a national hotel and convention center management firm. In his new role, Berano is responsible for all sales activities, including seeking new accounts and growing existing client relationships. He joined the Courtyard Shelton team with more than 10 years of experience. His prior positions include Group Sales Manager at the Heritage Hotel Resort, Spa and Conference Center in Southbury, CT; Grou...
Stuart G. McColl Named Regional Director of Sales And Marketing, Mid-Atlantic, USA & Fairmont Washington, D.C., Georgetown
Fairmont Washington, D.C., Georgetown | January 3, 2018
WASHINGTON, DC – January 3, 2018 - Stuart G. McColl has been named Regional Director of Sales and Marketing for the newly renovated 413-room Fairmont Washington, D.C., Georgetown. The announcement was made by Mark Huntley Regional Vice President and General Manager. In his new role, McColl will oversee Sales and Marketing for Fairmont Washington, D.C., Georgetown, Fairmont Pittsburgh, Sofitel Washington DC Lafayette Square, Pullman Miami Airport Hotel and Fairmont Mayakoba Riviera Maya. Prior to his new position, he was the director of sales and marketing Fairmont Mayakoba and regional director of sales and marketing for the South...
DC Partners Plans Groundbreaking for The Arts Residences and Thompson San Antonio Hotel in Texas
The Art Residences at Thompson San Antonio | January 3, 2018
San Antonio, Texas, Jan. 03, 2018 -- DC Partners today announced the groundbreaking ceremony for The Arts Residences and Thompson San Antonio hotel will take place Tuesday, January 30, from 9 to 11 a.m. at the project site, 123 Lexington Avenue, San Antonio, with a reception following in The Arts Residences Sales Gallery, located at 115 Auditorium Circle. "The Thompson San Antonio hotel and The Arts Residences will truly be a landmark project –redefining luxury downtown living by offering residents exceptional customer service and unparalleled amenities from 24-hour concierge and room service, a spa, first-class restaurant, a pool...
New Development Group Opens Fairfield by Marriott Shanghai Jing’an Marking Brand Debut in the City
Fairfield by Marriott | January 3, 2018
Marriott International Inc. announced the opening of Fairfield by Marriott Shanghai Jing'an. Owned and managed by New Development Group Co, Ltd., the hotel is located in the Jing'an District of Shanghai, close to the commercial and business hub of the cosmopolitan city, and marks the continuous expansion and growth of the Fairfield by Marriott brand in Greater China. "The opening of Fairfield by Marriott Shanghai Jing'an is yet another significant milestone for the brand's expansion," said Mike Fulkerson, Vice President of Brand & Marketing for the Asia Pacific region. "After the brand's debut in China earlier this year, it has been...
Olympia Hotel Management Appoints Anthony Beach General Manager of New SOPHY Hotel in Chicago’s Hyde Park Neighborhood
Olympia Hotel Management | January 3, 2018
Chicago, IL –January 3, 2018. Anthony Beach has been named General Manager of SOPHY Hyde Park, the new 98-room boutique hotel currently under construction in Chicago's Hyde Park neighborhood. Located close to the site of the future Barack Obama Presidential Library, SOPHY is scheduled to open in summer 2018. Mr. Beach, who grew up on Chicago's South Side, is a 20-year veteran of the hospitality industry. He was most recently General Manager of Hyatt Place Chicago-South/University Medical Center, a Hyde Park hotel managed by Olympia Hotel Management. During his tenure, he was honored as the Hyatt Select Service Manager of the Year ...
