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Industry Happenings
Hilton Huizhou Longmen Resort Opens in China’s Fuli Nankunshan Hot Spring Healthy Valley
Hilton Hotels & Resorts | January 2, 2018
HUIZHOU, China and MCLEAN, Va., Jan. 2, 2018 -- Hilton will add idyllic hot spring retreat to Chinese resort portfolio in the near future -- the opening of Hilton Huizhou Longmen Resort. Set amidst the natural splendor of one of south China's most picturesque destinations, Hilton Huizhou Longmen Resort is now welcoming travelers to experience the ultimate in relaxation and hospitality in the region. The resort boasts modern interiors, a variety of fine dining options and is the first Hilton property in China to feature natural hot springs that guests can enjoy at their leisure. "Rich woodland scenery and unique geothermal resou...
Loews Hotels Appoints Bruce Gorelick as General Manager for Loews Regency San Francisco
Loews Hotels & Co. | January 2, 2018
San Francisco, CA (January 2, 2018) – Loews Hotels is pleased to announce the appointment of Bruce Gorelick as General Manager at Loews Regency San Francisco, the 48-story hotel with sweeping views of the entire city. Bruce Gorelick joins Loews Hotels as a seasoned hospitality veteran with years of experience, managing over eight brands, from select service through luxury. As the General Manager of Loews Regency San Francisco, Gorelick brings proven results and strong leadership to his new role. During his nearly 40-year tenure with Marriott, he held various positions including General Manager for J.W. Marriott San Francisco Union...
Closing Out 2017, North American Hoteliers See Solid Gains in Rates and Bookings
TravelClick | January 2, 2018
All Travel Segments End Year with Strong Revenue Per Available Room (RevPAR) in Q4 NEW YORK – January 2, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced new data from the Company's December 2017 North American Hospitality Review (NAHR). According to this data, as North American hoteliers transition from 2017 into the New Year, all travel segments in the fourth quarter of 2017 are experiencing growth in both average daily rates (ADR) and bookings, up 1.2 percent and 4.3 percent, respectively. TravelClick also found that RevPAR for these segments is up a not...
Owned by S&H Hospitality Realty and Managed by Liberty Hotel Group, Fairfield Inn & Suites Opens in Walpole, Massachusetts
Fairfield Inn & Suites | December 29, 2017
The 108-room Fairfield Inn & Suites by Marriott in Walpole, Massachusetts opened this month with a modern décor providing guests with a feeling of warmth and calm while traveling. Located at 630 Providence Highway, the Fairfield Inn & Suites Boston Walpole will operate as a Marriott franchise, owned by S&H Hospitality Realty Inc. and managed by Liberty Hotel Group. Located minutes off highway I-95 and 20 miles from downtown Boston, the Fairfield Inn & Suites Boston Walpole offers guests convenient access to Logan International Airport, Gillette Stadium, Patriot's Place, downtown Providence and the Wrentham Village...
The Dominick Hotel Debuts in New York City Following Rebranding from Trump SoHo New York
The Dominick Hotel | December 28, 2017
(NEW YORK, NY – Dec. 28, 2017) Unparalleled modern luxury continues in downtown Manhattan as The Dominick, located at 246 Spring Street, debuts today and is now accepting reservations. The independent hotel was formerly known as the Trump SoHo New York. As the only Five-Diamond property in New York City's SoHo neighborhood, the 46-story, 391-room hotel offers guests unsurpassed accommodations and sweeping views of Manhattan and the Hudson River. With paramount service, spacious accommodations, a world-class spa, outdoor pool, three food and beverage venues, and banquet and event space, The Dominick joins only two other premier hot...
Carlson Rezidor Hotel Group and Balwa Group Open Radisson Mumbai Goregaon in India
Carlson Rezidor Hotel Group | December 28, 2017
Mumbai, India (December 28, 2017) – Radisson Mumbai Goregaon opens its doors to the financial capital of the country, Mumbai. Situated in the main commercial and retail hub of Goregaon suburb of Mumbai, the hotel is an upscale international branded hotel well suited for both business and leisure travelers alike. The hotel is surrounded by shopping districts, entertainment centers, tourist attractions, corporate set-ups and located in proximity to the international airport and Bombay Exhibition Centre. "We are pleased to announce the opening of Radisson Mumbai Goregaon as this hotel marks an important addition to the Radisson ...
Best Western Hotels & Resorts Signs with Blue Mango Hotels for Best Western Plus Central and Best Western Pearl Opening in 2018
December 28, 2017
New Delhi (December 28, 2017) – Best Western Hotels & Resorts, one of the world's leading hotel companies, continues its rapid expansion in India with the addition of two new hotels in New Delhi. They are the first international hotel brand to make inroads into the vibrant neighborhood of Paharganj, which is known to be dominated by a high concentration of affordable hotels, lodges and guest houses ranging from 1-star to 3-star ratings. Paharganj is located just west of the New Delhi Railway Station and offers easy access to prominent locations in the city such as Connaught Place, Parliament House, India Gate, Pragati Maidan, ...
Home2 Suites by Hilton Stow Akron Opens in Ohio Led by General Manager Kassie Shaffer
Home2 Suites by Hilton | December 28, 2017
STOW, Ohio - Home2 Suites by Hilton part of Hilton's (NYSE: HLT) All Suites portfolio, announced today its newest property, Home2 Suites by Hilton Stow Akron. Designed for travelers who want to maintain their normal routine, the hotel features 85 suites and a range of value, tech-focused and eco-conscious amenities. Just a short 10-minute drive to Akron, a central business hub in the state and home to more than 150 Fortune 500 companies*, Home2 Suites by Hilton Stow Akron will be a new comfortable extended-stay lodging option for travelers visiting this area. "As the Akron-Stow region continues to reinvent itself*, the new Home...
HEBS Digital’s Sister Company, Serenata IntraWare, Voted World’s Leading Hotel CRM Technology Provider by the World Travel Awards 2017
Serenata IntraWare | December 28, 2017
Summary: HEBS Digital's sister company, Serenata IntraWare, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards as part of the 2017 competition. The World Travel Awards honors global leaders and innovators in the travel and hospitality industry. New York, NY (December 28, 2017) – Serenata IntraWare, sister company to HEBS Digital and expert in CRM solutions, has been voted the World's Leading Hotel CRM Technology Provider by the World Travel Awards for the third consecutive year. This award is voted on by industry experts and peers and recognizes Serenata as one of the foremost authorities o...
AccorHotels Working to Sell Part of AccorInvest’s Share Capital
AccorHotels | December 28, 2017
Following the creation of AccorInvest as a separate legal entity gathering its real estate activities, AccorHotels has been negotiating with a group of French and International investors, in order to sell part of AccorInvest's share capital. The Group announces today having received several detailed confirmations of interest. Discussions with these investors are engaged in order to reach a final agreement soon, to create value for all stakeholders. ...
Revetas Capital and Cerberus Capital Management Acquire Bucharest Hotel Portfolio
Revetas Capital Advisors LLP | December 28, 2017
LONDON and NEW YORK, Dec. 28, 2017 -- Revetas Capital Advisors LLP ("Revetas") and Cerberus Capital Management, L.P. and its affiliates ("Cerberus") today announced the acquisition of Project Nemo, a leading hotel complex with approximately 86,000 sqm of gross leasable area in a prime location in Bucharest, Romania. The complex includes the Radisson Blu and Park Inn hotels, featuring a total of 697 guest rooms operated by the Rezidor Hotel Group, as well as approximately 7,500 sqm of prime retail space anchored by high-end tenants such as Burberry and Hugo Boss. The acquisition aligns with both Revetas and Cerberus&#...
Nobody Asked Me, But… No. 189; Hotel History: The Boar’s Head
Stanley Turkel | December 28, 2017
By Stanley Turkel, CMHS The Boar's Head (1834), Charlottesville, Virginia (175 rooms) On August 13, 2017, the New York Times wrote in "A Guide to the Charlottesville Aftermath": "On Saturday afternoon, President Trump met criticism for condemning the "egregious display of hatred, bigotry and violence on many sides" without singling out white nationalists or neo-Nazis". My hotel research about the 183-year old Boar's Head Inn in Charlottesville reveals its relationship to the Boar's Head in London which has been synonymous with warm hospitality and good food since Shakespeare's day. In the 1730s, the Inn was the site of Terrell's...
Alko Hotels Set to Open 81-Room Fairfield Inn & Suites by Marriott in Eugene, Oregon
Fairfield Inn & Suites | December 28, 2017
The 81-room Fairfield Inn & Suites by Marriott in Eugene, Oregon is scheduled to open on Friday, December 29, 2017 with its smart, inventive public space and guest room design, and its bright and inviting décor. Located at 3003 Franklin Boulevard, the Fairfield Inn & Suites Eugene East/Springfield will operate as a Marriott franchise, owned and managed by Alko Hotels of Eugene, Oregon. Located 11 miles from Eugene Airport and just minutes from downtown, the Fairfield Inn & Suites Eugene East/Springfield offers guests convenient access to the University of Oregon, downtown Springfield, the Matthew Knight Arena and the ...
China – Hotel Asset Management in Numbers
Daniel J Voellm | December 28, 2017
By Daniel J Voellm ABSTRACT A period of irrational hotel development drive by ulterior motives has seen properties being built that are not economical in operations, use of real estate and ultimately investment. The industry must depart from its obsession with full-service hotels and embrace more realistic investment criteria, should hotels ever become a trading asset class with reasonable liquidity, attracting investors from around the globe. Controlling labor cost is paramount and too many properties cannot drive sufficient business to justify their expenses. Most hotels are too large, both in number of units and gross floor area and ...
Time To Line Up Your 2018 Goals
Larry Mogelonsky | December 27, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Occupancies and rates have been steady if not growing throughout the calendar year of 2017. The 'natural' calamites (hurricanes, earthquakes, wild fires and the like) are regional anomalies, hopefully with rather short-term impacts and adequately mitigated by viable insurance policies. Before you pop a few magnums of Krug or Dom, let's pause for a moment. Hotels are not flash-in-the-pan operations. Physical structures are built with multi-generational use in mind. A good year or even a fantastic year does not mean that you are impervious to downturns. Hence, as we move towards the i...
Aimbridge Hospitality Opens New Embassy Suites by Hilton Houston West – Katy in Houston, Texas
Embassy Suites by Hilton | December 27, 2017
HOUSTON, TX. and MCLEAN, Va. - Embassy Suites by Hilton, a global brand of upscale, all-suite hotels from Hilton (NYSE: HLT), announced today the opening of the 208-suite Embassy Suites by Hilton Houston West - Katy. The Hotel is owned by Mac Haik Hospitality and managed by Aimbridge Hospitality. Embassy Suites by Hilton prides itself on providing guests an approachable and stress-free experience at each of its spacious, all-suites hotel properties. Embassy Suites by Hilton Houston West - Katy is situated about 30 miles from both of Houston's main airports, convenient for business and leisure travelers. This upscale, full-service al...
Owned by Hotelex Group Managed by Naples Hotel Group, Home2 Suites by Hilton Opens in Miramar, Florida
Home2 Suites by Hilton | December 27, 2017
MIRAMAR, Fla. and MCLEAN, Va. - Home2 Suites by Hilton, part of Hilton's (NYSE: HLT) All Suites portfolio, announced today its newest property, Home2 Suites by Hilton Miramar Ft. Lauderdale, making it the 200th opened hotel for this rapidly growing brand. This major milestone is the culmination of a tremendous period of expansion, which will continue as the brand's pipeline of more than 350 hotels open in new destinations across North America. Designed for travelers who want to maintain their normal routine, the hotel features 101 suites and a range of value, tech-focused and eco-conscious amenities. Home2 Suites by Hilton Miram...
CMC Hotels Opens New 130-Suite Hyatt House Hotel Near Raleigh-Durham International Airport in North Carolina
CMC Hotels | December 27, 2017
Raleigh, NC – December 27, 2017 – The Hyatt House Raleigh/RDU/Brier Creek, owned and managed by CMC Hotels of Cary, North Carolina, will open its doors to guests today. Located at 10030 Sellona Street, the management team at the130-suite property is led by General Manager, Kenyetta Parker and Director of Sales, Whitney Walz. Located three miles from Raleigh-Durham International Airport and close to Research Triangle Park, the Hyatt House Raleigh/RDU/Brier Creek is the premiere destination to explore all of Raleigh's favorite shopping, dining and entertainment options. The hotel's convenient location allows guests easy access...
New 105-Room Fairfield Inn & Suites Daytona Beach Speedway/Airport Opens in Florida
Prime Hospitality Group | December 27, 2017
Daytona Beach, Fla., December 27, 2017–The Shaner Hotel Group, one of the hospitality industry's leading owner-operators of full- and select-service hotels, today announced the grand opening of the 105-room Fairfield Inn & Suites Daytona Beach Speedway/Airport. The hotel is owned by a joint venture comprised of Prime Hospitality Group, the International Speedway Corporation (ISC) and Shaner. Shaner also will operate the property. "With its prime location across the street from Daytona International Speedway and its premier selection of dining, entertainment and shopping options, ONE DAYTONA has become the destination of choice...
The Importance of Data Transparency in Hotel Marketing
Tris Heaword | December 27, 2017
By Tris Heaword Data has been a boon to marketers, but the recent rise of big data and analytics has also led to a lack of data transparency. This has now become a big problem in the marketing sector. In fact, 64% of marketers say they're not clear about the origins of their data. Close to 25% of brand managers and agency buyers also admit they're unsure how frequently their data sources are refreshed. At Travel Tripper, we think the lack of data transparency is one of the biggest barriers for hotels' success. A lot of hospitality marketing agencies simply aren't transparent about their marketing metrics, and they don't allow hotels to ...
Tambourine Presents DOSM Checklist for 2018
Tambourine | December 27, 2017
15 essential activities for hotel sales and marketing leaders We work with a lot of DOSMs across a wide variety of properties of all sizes in many countries. Some are good, some are great… and some are working hard to improve. What do the great ones have in common? Which activities and disciplines deliver better results? The answers might surprise you! Based on our experience, here are the 12 things we recommend to hotel DOSMs seeking better results in 2018: 1. Assess your top 20 sales opportunities Successful DOSMs constantly scrutinize their monthly and yearly group business goals and know where they stand on any given day with...
Sheraton Petaling Jaya Appoints Shona Pang as Director of Sales & Marketing
Sheraton Hotels & Resorts | December 27, 2017
KUALA LUMPUR, MALAYSIA – 27 December 2017: Sheraton Petaling Jaya Hotel is pleased to announce the appointment of Shona Pang as Director of Sales & Marketing. Bringing over 10 years of convention sales experience in the hospitality industry to her new position, Pang oversees all sales, marketing and public relations efforts for the newly opened hotel. Pang's hospitality career first started in 1999 where she started out as Coordinator, Conventions, Meeting and Banqueting at the Mandarin Oriental Kuala Lumpur. In 2006, Pang joined The Westin Kuala Lumpur as Manager, Catering & Conventions where she bagged the hotel's highes...
CRM Case Study: Hotel Granduca Austin
Cendyn | December 27, 2017
Cendyn success story Hotel Granduca Austin, one of the "Leading Hotels of the World," is just minutes from downtown Austin's vibrant entertainment and cultural district. Competition for hotel guests is red hot as the city expands with new properties across the metropolitan area. "With Cendyn, we see direct, bottom line improvement to our CRM efforts and ability to nurture a repeat client base," said Ray DeJohn, Director of Sales & Marketing at Hotel Granduca Austin. "Because we're able to curate specific lists through the database, we're able to specifically target who and what we want to go after." ...
Hospitality Financial Leadership – A White Paper on a 6-Month Client Workshop/Coaching Engagement – Part 3
David Lund | December 27, 2017
By David Lund The following is an overview of a six-month financial leadership project that I recently completed at a full-service hotel. The project consisted of six half-day hospitality financial leadership workshops delivered in house and monthly 1-1 leadership coaching appointments with the 15 managers assigned to the program. Each month of the project we completed a group workshop and each manager had a coaching meeting with me. The project goal had five measurable elements: Complete Forecasts—get the managers and leaders of this hotel to complete their monthly departmental financial forecasts. Track their results througho...
