HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit
Hospitality Financial and Technology Professionals | June 25, 2024
Industry Happenings
Carlson Rezidor Hotel Group Joins TravelClick’s Industry-Leading Demand360® Program
TravelClick | November 7, 2017
The Addition of Carlson Rezidor as a Data Provider Expands the Program to over 23,000 Properties Worldwide NEW YORK, November 7, 2017 – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced the Company's new data partnership with Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel companies with more than 1,440 hotels in operation and under development in more than 115 countries and territories throughout the world. Through this partnership, Carlson Rezidor will utilize TravelClick's powerful, forward-looking Demand360® too...
Hospitality Financial Leadership – Four Important Things to Know
David Lund | November 7, 2017
By David Lund By creating and delivering my hospitality financial leadership workshops, I learned four very important lessons. The lessons center around how this workshop helps leaders change and become more financially engaged. ...
Former Head of Mitel Americas Hospitality Sales Joins Percipia Hospitality Solutions as New Global VP of Sales
Percipia | November 7, 2017
Chicago, IL – Percipia, a globally recognized technology leader in the hospitality industry, has named Speleos Dravillas as its Vice President of Global Sales. Speleos, a veteran of the Unified Communications Solutions space, brings his expertise to Percipia as they continue their aggressive growth plans globally. Percipia offers custom solutions to improve both the guest experience and back-office Unified Communications needs. Previously, Speleos oversaw Mitel's Connected Guests Hospitality Sales for the Americas and held previous Sales Leadership roles with Mitel for eleven years. Before that, Speleos, or "Spe," was Chief Busine...
Hoteliers Consistently Lose Revenue Without Measurable Benchmarks in Contact Center Performance, Says Cloud5 White Paper Based on a Survey of More tha
Cloud5 Communications Contact Center | November 7, 2017
Chicago, IL (November 7, 2017) — Cloud5 Communications released data from a survey of more than 8,300 hotels in the North American market, concluding that Hotel Operators have forgotten, or overlooked, the profit-generating power of a major direct channel—the Contact Center. The White Paper demonstrates that when managed properly the Contact Center, or Call Reservation Office (CRO), can be a thriving, high-value revenue center. In a time when revenues are challenged by the rise of online travel agents, the increasing complexity of social and mobile channels and a dramatically changing guest demographic, hoteliers should leve...
Paramount Lodging Advisors Brings on New Senior Associate Sean Banilivy For Capital Markets
Paramount Lodging Advisors | November 6, 2017
Paramount Lodging Advisors (PLA) would like to introduce Sean Banilivy as PLA's newest addition to the team. Sean Banilivy is the Senior Associate that will be spearheading the newly formed Capital Markets Division for Paramount Lodging Advisors. Prior to Joining PLA, Sean founded SJ Equity Partners, where he was responsible for sourcing, underwriting, and presenting high-net worth investors on investment opportunities throughout North America. Before founding SJ Equity Partners, Sean worked for JLL's Hotels & Hospitality Group in Investment Sales, where he was responsible for producing Broker Opinion Values, underwriting, and parti...
Owned by the Santa Ana Pueblo, Hyatt Regency Tamaya Resort & Spa Completes Guestroom Renovation
Hyatt Regency Tamaya Resort and Spa | November 6, 2017
Santa Ana Pueblo, N.M. (November 6, 2017) – Hyatt Regency Tamaya Resort & Spa, a luxury resort located on the Santa Ana Pueblo in New Mexico, has announced the completion of a multi-million dollar guestroom renovation. The renovations provide updated and modern amenities encompassed the serene and authentic feel of the Native American Pueblo-based property. "We are excited to announce the completion of the guestroom renovation in order to continue to provide the most updated and comfortable accommodations for our guests," said Herb Rackliff, General Manager of Hyatt Regency Tamaya Resort & Spa. "At Hyatt Regency Tamaya, th...
BENCHMARK Names Rebecca Lamson Director of Human Resources for The Essex – Vermont’s Culinary Resort & Spa
November 6, 2017
The Woodlands (Houston), Texas, November 2017… BENCHMARK®, a global hospitality company, has named Rebecca Lamson director of human resources for The Essex – a Culinary Resort & Spa, a Gemstone Collection property located minutes from downtown Burlington in the foothills of the legendary Green Mountains. Nic Barger, general manager, made the announcement. "I am very happy to welcome Rebecca to our resort," said Mr. Barger. "She comes to us with significant experience within the human resources profession, gained while employed in a variety of industries. We look forward to her leadership and her active particip...
Marshall Hotels & Resorts Names David C. Rijos General Manager of the Heritage Hotel & Conference Center
Marshall Hotels & Resorts, Inc. | November 6, 2017
SALISBURY, Md./SOUTHBURY, Conn., Nov. 6, 2017 - Marshall Hotels & Resorts, a leading hotel management and services company that operates properties nationwide, today named David C. Rijos as the general manager of the 163-room and suite Heritage Hotel & Convention Center in Southbury, Conn. "David is an award-winning general manager with more than 30 years of experience operating nearly a dozen different independent and branded hotels in numerous segments and markets," said Mike Marshall, president and CEO, Marshall Hotels & Resorts. "He has a proven track record improving guest satisfaction scores while keeping profitability...
Juanita Seaton of Hilton Orrington Named Illinois Hotel & Lodging Association’s ‘Guest Service Employee of the Year’
Olshan Properties | November 6, 2017
Stand-out Hilton Orrington team member, Juanita Seaton, has been named the Illinois Hotel & Lodging Association's (IHLA's) 2017 'Guest Service Employee of the Year'. For the past 20 years, Juanita has been an integral part of the customer service team at The Orrington, serving as the hotel's PBX operator. In that role she has consistently provided guests with superior quality service. The prestigious award was presented at a luncheon this week with over 1,000 people in attendance, and honored Juanita for her outstanding accomplishments, service and leadership in the hospitality industry. Long considered the "grande dame" of hotels i...
PM Hotel Group Appoints Joseph D. Del Guidice VP of Operations and Justin Magazine VP of Business Development
PM Hotel Group | November 6, 2017
WASHINGTON, D.C., Nov. 6, 2017—Officials of PM Hotel Group, a leading, national hotel management company, today announced the company has named Joseph D. Del Guidice as vice president of operations and Justin Magazine as vice president of business development. "We maintain an aggressive growth appetite to expand our management portfolio, as evidenced by such recent additions as the 302-room Sheraton DFW Airport in Dallas, Tex., the 244-room DoubleTree Wilmington in Wilmington, Del., and coming soon the 310-room Embassy Suites Midtown Manhattan," said Joseph Bojanowski, president of PM Hotel Group. "The additions of Joseph and Just...
Frontier Development Breaks Ground on Homewood Suites by Hilton in Largo, Maryland with Completion Slated for Late 2018
Frontier Development & Hospitality Group | November 6, 2017
LARGO MD (NOVEMBER 6, 2017) -- Frontier Development & Hospitality Group is bringing an award-winning extended stay hotel brand to the DC region. Homewood Suites by Hilton broke ground today -- Monday, November 6 -- at 9103 Basil Court in Largo, MD, a dynamic market just minutes away from the nation's capital. "We're delighted to partner with Hilton to bring the first Homewood Suites to Prince George's County," says Evens Charles, President/CEO of Frontier Development. "This Homewood Suites is designed to be the extended stay hotel of choice for business and leisure travelers who want upscale accommodations...
The Hongkong and Shanghai Hotels Celebrate Groundbreaking for The Peninsula London
The Hongkong and Shanghai Hotels, Limited (HSH) | November 6, 2017
HONG KONG and LONDON, Nov. 6, 2017 -- The Hongkong and Shanghai Hotels, Limited (HSH) today celebrated the groundbreaking ceremony for The Peninsula London in Belgravia, London. The Duke of Westminster attended as Guest of Honour at the ceremony which was hosted by HSH Chairman, The Honourable Sir Michael Kadoorie. Speaking at the event, Sir Michael said: "This is an important day for our group. We were most pleased, after many decades of searching, to have found such a magnificent location for The Peninsula London hotel and residences. It is our vision that The Peninsula London shall be recognised as one of the finest hotels in th...
JHM Hotels Transitions into Four New Hotel Companies
JHM Hotels | November 6, 2017
Move Allows Family Founders to Pass the Baton to Second Generation Greenville, S.C., November 6, 201--JHM Hotels, one of the nation's largest hotel owner/operators, today announced that the company will transition into four new independent hotel companies, paving the way for the second generation of the successful family business. Effective November 1, the JHM Hotels' name has been retired, and four new companies have been launched to continue the family's lasting legacy. "The retirement of the JHM Hotels brand allows the numerous family shareholders involved to pursue their own visions and maintain their core values of integrity, relia...
New York Leads U.S. Markets in Hotel Construction Pipeline Followed by Houston, Dallas, Nashville and Los Angeles
Lodging Econometrics | November 6, 2017
November 6, 2017 – PORTSMOUTH, NH – According to recent reports, analysts at Lodging Econometrics (LE) state that the five U.S. markets with the largest hotel construction pipelines by project count are: New York with 181 Projects/30,225 Rooms; Houston with 148 Projects/16,398 Rooms; Dallas with 143 Projects/17,580 Rooms; Nashville, which hit a cyclical peak this quarter, has 124 Projects/16,699 Rooms; and Los Angeles has 112 Projects/16,780 Rooms. New York has the most New Hotel Openings forecasted for 2017 with 39 Hotels/6,128 Rooms, then Dallas, which is expected to open 37 Hotels/4,510 Rooms followed by Houston with 27 H...
CEO Pay in Gaming: Founders vs Corporate Executives
Keith Kefgen, New York | November 6, 2017
By Keith Kefgen Besides technology, the gaming industry has one of the largest percentages of entrepreneurs running their respective companies. Larger than life personalities such as Steve Wynn and Sheldon Adelson actually cast a shadow well beyond gaming. But that is changing as entrepreneurs are slowly being replace by corporate execs such as Keith Smith at Boyd, Jim Murren at MGM, Tim Wilmott at Penn and Mark Frissora at Caesars. It is interesting to see how CEO compensation has changed as this process has unfolded. Generally speaking, the entrepreneurs took more of the compensation in equity, while corporate executive appear to have...
Duetto’s New BlockBuster Application Helps Hotels and Casinos Book More Profitable Group Business
Duetto | November 6, 2017
Cloud Solution Brings Open Pricing and More Collaboration to Contracted Business San Francisco, November 6, 2017 — Duetto, the hospitality industry's only Revenue Strategy Platform, has introduced BlockBuster, a cloud-based application that enhances collaboration between sales and revenue management, allowing both teams to break out of their silos and close more contracted business at higher average daily rates. Combined with the company's flagship Open Pricing application, GameChanger, its intelligent-reporting app, ScoreBoard, and PlayMaker, its personalization app, the new product extends Duetto's breakthrough philosophy of Op...
Country Inns & Suites Shows Growth in Oregon with a Hotel Opening in Prineville
Country Inns & Suites By Carlson | November 6, 2017
MINNEAPOLIS - November 2, 2017 - Country Inns & Suites By CarlsonSM, a leading upper midscale hotel brand, today announced the opening of Country Inn & Suites By Carlson, Prineville, OR. The hotel, located at 1773 Northeast 3rd Street, is surrounded by scenic state parks and natural wonders such as the Painted Hills. "We are excited to continue growing our brand in the West with the addition of this hotel," said Aly El-Bassuni, senior vice president, Franchise Operations, Americas, Carlson Rezidor Hotel Group. "The hotel staff is focused on delivering our signature Be Our Guest service philosophy by providing a warm and welcomin...
Nashville’s Soon to Open 224-room Noelle Announces Appointment of Top Leadership Positions
MAKEREADY | November 6, 2017
Tracy Wray, Will Friedrichs & Shannon Foster Join Noelle (NASHVILLE, TN; November 6, 2017) — Key leadership roles in areas of management, sales & marketing, and food & beverage have been announced at Noelle, the 224-room experiential hotel located at 400 Fourth Avenue North, adjacent to Nashville's historic Printer's Alley. The property will open later this year. Shannon Foster will serve as Noelle's General Manager. A native Midwesterner, she began her career in hospitality while studying hospitality business at Michigan State University. In 2004, she went on to support the team at The Oxford Hotel in Denver, Colo...
Thanks to Erika at Omni Resort at ChampionsGate for a Perfect Front Desk Welcome!
Doug Kennedy | November 6, 2017
By Doug Kennedy As a hotel industry hospitality trainer, I surely have a more critical eye for detail than the average guest, yet I still try to be patient regardless. As a lodging industry conference keynote speaker, I often stay at large resorts that cater to conventions., so I always remind myself to lower my expectations for hospitality, as they are rarely met. Typically, I find myself as the only guest in the lobby (checking outside of the mass arrival times), yet still having to wander through rope lines. After navigating the maze, I stand there staring at the top of someone's head as they seem to obsess on the computer screen. Fi...
Millennials Are the Most Vacation Deprived
Expedia.com | November 6, 2017
Expedia Vacation Deprivation report reveals when it comes to finding balance and disconnecting, Americans have work to do BELLEVUE, Wash., Nov. 6, 2017 -- Today Expedia.com® released its 2017 Vacation Deprivation® report, an annual study that looks at the vacation habits of more than 30,000 working adults across 30 countries, revealing that Americans are struggling to use their vacation time. Millennials are the most vacation deprived age group (62 percent) and receive the least vacation time. They are also the most likely to shorten their trips due to impending workload (53 percent) compared to their older counterparts. It'...
2017 HOSPA Inspirational Leader Professionals of the Year Awards for Hospitality Finance, Revenue Management and IT, Named and Honoured by HOSPA at it
HOSPA | November 6, 2017
The winners of the 2017 prestigious annual 'Inspirational Leader Professionals of the Year Awards' – for Hospitality Finance, Revenue Management and IT – were announced and honoured last night (2 November) at the HOSPACE2017 Gala Awards Dinner by HOSPA, the UK's leading educational organization for those involved in hospitality finance, revenue management and IT. The winners were: 2017 HOSPA Inspirational Leader Professional of the Year for Hospitality Finance, sponsored by BDO: Cesco Righetti, Director of Finance, The Bulgari Hotel, London 2017 HOSPA Inspirational Leader Professional of the Year for Hospitality Revenue M...
HEBS Digital Launches A New Website for Loews Hotels, Bringing their Signature Luxury Experience to Life with Stunning Design & Innovative Technology
Loews Hotels & Co., Established 1960 | November 6, 2017
NEW YORK, NY — November 6, 2017 — HEBS Digital announces the launch of the new website for Loews Hotels, resulting in a completely reinvented and revitalized multi-device digital presence. HEBS Digital worked with the Loews Hotel team to create a website that would be both focused on driving conversions and conveying the experience guests would have once at any of the twenty-four properties. "The HEBS Digital team created a website with functionality suited to our needs and a design in line with our redefined company architecture," said Jacob Messina, Loews Hotels & Co Senior Director eCommerce & Performance Marketin...
Rainmaker Executive Dan Skodol a Featured Speaker at Best Western Hotels & Resorts 2017 Annual Conference
Rainmaker | November 6, 2017
Presentation to Focus on the Relationship Between Benchmarking and Performance ALPHARETTA, GA. — Nov. 6, 2017 — The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, today announced that Dan Skodol, the company's vice president of revenue analytics, will be a featured speaker at the Best Western Hotels & Resorts 2017 Annual Conference, which will be held Nov. 7-10 at Gaylord Opryland Resort & Convention Center in Nashville, Tenn. Skodol's presentation, titled 'Comp Set: Getting it Right – The Relationship Between Benchmarking and Performance', w...
More Than 10,000 Hotel Properties Worldwide Rely on IDeaS’ Advanced Analytics for Confident Revenue Management
IDeaS | November 6, 2017
More hotel properties rely on IDeaS than any other revenue management software brand: 2017 marks a year of exceptional momentum and growth Tweet this: #RevenueManagement leader @IDeaS_RevOpt hits impressive milestone with 10K client properties! #10kThanks www.ideas.com/about/news MINNEAPOLIS, Nov. 06, 2017 – Hospitality managers across the globe are competing to see which technology tools can drive better business decisions, create new revenue opportunities and improve the guest experience. In 2017, many of these companies turned to IDeaS Revenue Solutions for revenue management software and advisory services, which have been sho...
