News Archive: September
Find the Balance in Hospitality Service
BSC Designer | September 17, 2013
One of the buzz-word business concept in last 20 years was the Balanced Scorecard. It was adopted by biggest retailers, banks, IT companies, hospitals and universities. The unique features of the Balanced Scorecard concept help companies all over the word to put together strategy and action, improving service and client satisfaction as a result. Hospitality industry is not an exception, the Balanced Scorecard concept is successfully used in many large hotel chain as well as in local bed and breakfasts. Balanced Scorecard Basics Any business website will tell you that there are 4 perspectives in the Balanced Scorecard: Education and Grow...
The 274-suite NIZUC Resort & Spa Opens in Mexico; Formerly a Private Mexican Presidential Retreat
NIZUC Resort & Spa | September 23, 2013
PUNTA NIZUC, CANCUN, MEXICO – Located just ten minutes from Cancun International Airport, NIZUC Resort & Spa is Mexico's newest luxury resort offering in a unique, untapped area of the Yucatan Peninsula. The secluded and pristine Punta Nizuc, formerly a private Mexican presidential retreat, is home to the 29-acre, 274-suite resort, which features six restaurants, three lounges, a distinctive 30,000 square-foot spa, and one of Mexico's most thoughtfully-developed children and teen facilities. The exclusive location offers a stark change in atmosphere from other spots in Cancun, making it ideal for adults and families seeking a resp...
Historic Escape Hotel in Fort Lauderdale, FL to Get New Life; Restoration of 96-room Hotel Planned
September 20, 2013
Sept. 20--FORT LAUDERDALE -- The historic Escape Hotel, a once-popular tourist oasis, is set for a comeback more than 30 years after it welcomed its last guest. Commissioners tentatively have approved plans to restore the hotel and build a 12-story condominium on a vacant portion of the 2.7-acre property. A final vote is expected Oct. 1 In a turn of events that may be as historic as the hotel itself, the condominium tower has met surprisingly little resistance from its future beach neighbors, who have accepted it as a necessary tradeoff to preserve the Escape. "It's like the poster-child for development and historic preservation coming ...
Chestnut Hotel, a Brand-New Boutique Property in Morgantown, WV Celebrates Grand Opening
The Chestnut Boutique Hotel | September 28, 2013
MORGANTOWN, WEST VIRGINIA – The Chestnut Hotel, located in the heart of downtown Morgantown, celebrated the official Grand Opening this week. As Morgantown's only boutique hotel, the venue has already received excellent reviews from out-of-town guests and the local community through TripAdvisor and YELP. Located at 345 Chestnut Street, the hotel is just steps away from local shopping, theatre, museums and transportation. The property features 41 oversized guest rooms and suites. Each room is uniquely decorated, and includes luxury bedding with Tivoli Elegance Pillow-Top mattresses, 42-inch LED television with DIRECTV, in-room safe, co...
International Allegations of Wrongdoing in Fight Over The Sportsman Motor Inn in Myrtle Beach, SC
September 30, 2013
Sept. 30--MYRTLE BEACH -- The battle for control of an oceanfront hotel here is expected to play out in an Horry County courtroom this week, with two Chinese brothers -- one of them a retired general in that country's People's Liberation Army -- suing their Myrtle Beach-based business partner over allegations of missing construction materials and money. Chinese citizens Gengwu Qiu, the retired general who lives in China, and his brother, New York resident Geng Min Qiu, are suing Myrtle Beach hotelier Judy Tang over who will take control of The Sportsman Motor Inn property at 1405 S. Ocean Boulevard. Both sides say they entered into a pa...
Marathon, FL’s Country Club Getting a Hotel?; Preliminary Plans in the Works for 60-65 room Boutique
September 7, 2013
Sept. 07--Large-scale redevelopment plans are back on the table at the Florida Keys Country Club. The Marathon golf and tennis club's 49 certificated members unanimously approved a plan on Aug. 22 to sell the property to a group headed by Marathon Finance Director Peter Rosasco and Keys developer Marvin Rappaport. Suffering from a severe decline in membership in recent years, the club's board of directors flirted with a similar group headed up by Miami-based developer Roger Masters in 2010. Masters is now developing a planned Marriott hotel in Old Town Marathon; the same site Rosasco once planned for a Hampton Inn before selling the par...
Calistoga Spa Hot Springs Uses Flip.to to Help with Rebranding Efforts
Flip.to | September 11, 2013
Engages 30% of Guests in First Month with Flip.to Orlando, FL — September 13, 2013 — Flip.to is the brand advocate platform that helps hotels boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source- their guests. Since going live with Flip.to in August, the Calistoga Spa has reached over 9,000 social connections. The property turned to Flip.to to help them market to a new demographic of customers after their recent renovation. They felt that Flip.to would help attract that demographic in a way they couldn't naturally do on their own. "As part of our repositioning, we expanded who our ...
Rob Kunkle Named General Manager for Las Vegas’ Riviera Hotel Casino
September 4, 2013
Sept. 04--Longtime Southern Nevada gaming executive Rob Kunkle has been named general manager of the Riviera. Kunkle was most recently vice president and general manager of Station Casinos' Texas Station property. He held several positions with Station, including general manager of the company's Wildfire Gaming division and vice president and general manager of Fiesta Rancho. Prior to joining Station, Kunkle was the director of food and beverage for Caesars Entertainment's Horseshoe Casino in Hammond, Ind., and served as general manager of the Silverton in Las Vegas. Kunkle replaces Andy Choy, who held the title of CEO at the Strip prop...
