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News Archive: November

Four-Star Gresham Hotel Group Selects CheckMate Mobile Check-In To Personalize Guest Journey

The Gresham Hotel Dublin | November 24, 2014

Premier Luxury Hotels Implements CheckMate to Power Guest Engagement, Positive Reviews and Increased Revenue from Ancillary Spend San Francisco, CA, (November 24, 2014) - CheckMate, provider of the most advanced mobile check-in platform for building and sustaining engaging guest relationships, announced today that Windward Management / Gresham Hotel Group has selected CheckMate to personalize the journey for guests staying at one of their top-rated hotels. European business travelers looking for a posh pillow to plump might be familiar with Gresham Hotels. The company has five upscale properties in Europe that cater to business traveler...

Four Seasons to Open Five New Properties in 2015; In Hawaii, Florida, Casablanca, Seoul & Bahrain

Four Seasons Hotels and Resorts | November 17, 2014

November 17, 2014 - Pull out the pushpins and get ready to add a few more to the "Must Visit" map of the world. Five new Four Seasons hotels and resorts are getting ready to transition from breaking ground to cutting ribbon - and welcoming guests in 2015. With far-flung locations, historic connections and awe-inspiring architecture, these new bastions of luxury promise to widen horizons and deepen appreciation for comfort, superlative service and authenticity. Get ready to make one (or all) of these hotels a home-away-from-home in 2015: Ko Olina, Hawaii: Hawaii is a perennial favourite destination among discerning travellers around the ...

Not All Automatic Minibars are Created Equal…

Bartech | November 25, 2014

The Automatic Minibar Over the past few decades, the hotel minibar has undergone a true transformation, brought on by advancing technology. Like most devices of convenience, minibars have been infused with digital and wireless technologies that make them much more user-friendly and efficient for both hoteliers and their guests. These "automatic minibars" vary widely in their features and functionality, however, due to the variety of methods by which this technology is applied. Following is a guide for hoteliers on how to optimize the cost-savings, operational efficiency and guest satisfaction that the automatic minibar has made possible...

Top 10 Things Great DOSM’s Do Every Day: #5 is a Must!

Tambourine | November 20, 2014

by Dave Spector 1. Determine the Day's Top Priorities and STICK to Them As tempting as it may be, don't flip open your computer and dive right into emailing clients, sales numbers, checking in on your team, etc. While well-intentioned, tackling your day without a plan leaves room for wandering thoughts, for conversations and projects to take longer than they should, and for frivolous activities to take over precious hours that should be dedicated to more pressing matters that impact your hotel's revenue. 2. Evaluate Your Hotel Product Dedicate five minutes to monitor your hotel's review sentiment. Read through your most recent hotel gue...

Dual Build Oceanfront Comes to Myrtle Beach, SC with 100-room Homewood Suites Groundbreaking

November 13, 2014

MYRTLE BEACH, S.C. and MCLEAN, Va. - November 13, 2014 - Hilton Worldwide today announced the groundbreaking of Homewood Suites by Hilton Myrtle Beach/Oceanfront to join Hampton Inn Myrtle Beach/Oceanfront as the first dual-branded oceanfront hotel for the company. The property will be the first hotel built in Myrtle Beach since the 2009 opening of the Hampton Inn Myrtle Beach/Oceanfront's second tower at 1801 South Ocean Boulevard. "As the first dual-build, oceanfront property in the Hilton Worldwide portfolio, this property demonstrates the flexibility we are able to offer developers interested in bringing our established brands to ne...

Loews Hotels & Resorts Appoints Jim Cone as Senior Vice President of Marketing

Loews Hotels & Resorts | November 10, 2014

NEW YORK, NY (November 10, 2014) - Loews Hotels & Resorts has announced the appointment of Jim Cone as Senior Vice President of Marketing. With more than a quarter-century of experience in the hotel industry, Cone will oversee many disciplines of marketing for the hotel group, including advertising, brand strategy, direct marketing, customer relationship management (CRM), partnerships, loyalty program development and other initiatives to draw leisure, business and group travelers to 22 Loews properties across the U.S. and Canada. Cone joins Loews Hotels & Resorts following nearly a decade with Hilton Worldwide, most recently ser...

Bellstar Hotels & Resorts Credits Flip.to for Stellar Summer Season

Flip.to | November 12, 2014

ORLANDO, FL - NOVEMBER 12, 2014 - In the extremely competitive Western Canadian destination travel market, Bellstar Hotels & Resorts is a recognized and respected leader. "Flip.to certainly helped us leverage this position and broadcast it to a wider audience, contributing to an above average high season," said Eric Gooden, Marketing Manager for Bellstar. "All of our Bellstar Hotels & Resorts properties are set in destination locations - a mountain retreat, a desert vineyard escape, and a seaside resort on Vancouver Island. That Flip.to provides stellar results in each of these three distinct properties proves its power as a mar...

Receiver Named to Liquidate Assets of Nikesh Patel Including the Unopened Saddle Brook Hotel in NJ

November 13, 2014

Nov. 13--A federal court in Chicago has named a receiver to take over control, and to liquidate, the assets of Florida businessman Nikesh Patel, including the unopened Crowne Plaza hotel in Saddle Brook. Patel, who was arrested on charges of loan fraud just over a month ago, has agreed to cooperate with Michael Nanosky, who was appointed as receiver. Nanosky, president and chief executive officer of Boca Raton, Fla.-based Janus Hotels & Resorts, will take over management of the Alena Hospitality portfolio ? the five hotels Patel owns, which include the former Holiday Inn off Route 80. Nanosky will market and sell those properties, a...

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