News Archive: December
TravelChannel.com Names the Top 10 ‘Travel’s Best: All-Inclusive Resorts’ for 2015
Travel Channel | December 23, 2014
CHEVY CHASE, MD (December 23, 2014) - From the mountains to the beaches, TravelChannel.com names the "Travel's Best: All-Inclusive Resorts" of 2015 for the vacation planners that want to relax, rejuvenate and have endless activities to choose from, all at one price. This year's list of best all-inclusive resorts offers yoga classes, gourmet dining, swimming with dolphins and world-class spa facilities - perfect for some family fun or a private getaway. TravelChannel.com editors enlisted a panel of experts to help determine the 10 best all-inclusive resorts, including: Susan B. Barnes (Travel Writer), Kelsey Blodget (Managing Editor, Oys...
How Profit and Loss Affect the Revenue Management Displacement Calculation and Analysis
Ahmed Mahmoud | December 23, 2014
By Ahmed Mahmoud Last week we went through how revenue management can use the displacement calculation with many examples where in most of them at first thought it seemed to be good business and generating more revenue, however it is obvious to say that hoteliers have various costs associated with everything including room, F&B , .....etc. However, there are different types of costs that are important for hoteliers to understand, because they impact results in different ways, and this where to address the displacement analysis. Displacement Analysis Since hotels have a fixed capacity, whenever they sell a room, they are taking a cha...
Hostar International, Inc.‘s ProHost® System Selected for The Breakers Hotel in Palm Beach, FL
Hostar International, Inc. | December 22, 2014
We are pleased to announce that The Breakers Hotel has partnered with Hostar International Inc. to install the ProHost® Housekeeping System. The Breakers Hotel, originally opened in 1896, is situated along the beachfront in Palm Springs, FL. With over 140 acres, The Breaker's Hotel offers unique experiences, including a breathtaking beachfront, a 36-hole championship golf course, 11 on-site boutiques, and 8 distinctive restaurants. With a staff of over 2,000 employees, The Breakers Hotel ensures its guests a comfortable and relaxing stay. Following an $80 million renovation in 2011, the Breakers offers the highest standards for guests,...
Conde Nast Traveler Announces For The First Time Ever The Editors’ 100 Favorite Hotels In The World
December 19, 2014
The 2015 Gold List: Redefined NEW YORK, Dec. 19, 2014 -- Conde Nast Traveler unveils the newly reinvented Gold List. For the first time ever, the 2015 Gold List was hand selected by Conde Nast Traveler editors, writers, and network of influencers. Consider this a response to the perennial question, "what are your favorite hotels in the world?" A prerequisite for a Gold List property is a high standard of service, luxury, and beauty. Yet what earned each winner a spot on the list was the unforgettable special touches that bring a hotel's ethos to life. The housekeeper at the Belmond Hotel Cipriani who delivers a message to the tooth fai...
Study Confirms Front Desk Upselling’s Role in Boosting Guest Satisfaction & Reputation for Hotels
TSA Solutions | December 17, 2014
Joint study conducted by TSA Solutions, Brand Karma and Shangri-La Hotels and Resorts reveals definitive link between successful front desk upselling and increased positive online reviews. SINGAPORE - DECEMBER 17, 2014 - TSA Solutions, a leading global provider of measurable and sustainable revenue performance enhancing solutions for the hotel industry, has together with Shangri-La Hotels and Resorts and Brand Karma, released the results of an in-depth study into upselling's profound ability to affect the number and quality of positive guest reviews. The study results reveal that a successful upselling program is undeniably correlated t...
Flip.to is “Secret Sauce” for The Oliver Hotel’s Off the Charts Guest Engagement & Room Sales Boost
Flip.to | December 3, 2014
ORLANDO, FL - DECEMBER 2014 - The Oliver Hotel, a historic, boutique hotel in downtown Knoxville, Tennessee, underwent renovation and renaming in 2011. The hotel joined forces in 2012 with Flip.to, the brand advocate platform, to help spread the word about its updated Southern charm, sophistication and amenities. The partnership has been so successful that the 28-room hotel booked an astounding 430 room nights through Flip.to's guest advocacy in the past year. "Flip.to is The Oliver Hotel's secret sauce. We hate to give away the recipe but Flip.to is the future of hotel social media," said Mike Riley, GM of The Oliver Hotel. "Our engage...
Ian Schrager’s Miami Beach EDITION Hotel Opens in Florida
Marriott International | December 1, 2014
December 1, 2014 - There is a moment that comes in the life of a city. With the arrival of a single new project or development, forces that have been building for years suddenly become clear, and the city as a whole is propelled to a new place, a new stage of growth, a new status on the world stage. For Miami, that moment has come. With the opening of the Miami Beach EDITION, a spectacular next-generation urban resort by Ian Schrager in partnership with Marriott International, the city not only gains a unique oceanfront complex designed for 21st century recreation, socializing, networking, and business, but also takes its next great lea...
How a Tissue Box and a Pepper Shaker Rocked My World
Roberta Nedry | December 22, 2014
By Roberta Nedry Greetings! Chilled champagne in a silver bucket, chocolate -covered strawberries, spectacular floral displays, elegant upgrades and décor, delicious chef creations, limousine luxury and red carpet treatment...each of these are extraordinary gestures and touchpoints in the world of hospitality. These examples are some of the ways in which hoteliers and their teams go above and beyond for guests to celebrate an exceptional moment or occasion. They are designed to create a special feeling, extra recognition, a moment of surprise and a sense of appreciation. They are "WOW" efforts that are usually recognize...
