News Archive: April
Developer Shamir Patel Hoping to Convert Knights Key RV Resort & Marina to 200-room Hotel
April 2, 2014
April 02--The Knights Key RV Resort & Marina in Marathon is once again in line for major redevelopment. Orlando-area hotelier Shamir Patel's Capital Hospitality Management is under contract to purchase the 24.3-acre parcel on the oceanside of U.S. 1 at mile marker 47 from Texas-based Beal Bank. In 2006, Earthmark Companies acquired the RV park and planned a high-end 199-unit resort, but that fell through with the real estate bust. According to city Planning Director George Garrett, Patel plans a large resort but hasn't submitted to the city. "It'll be a hotel with a number of independent units. They've got 199 units; my understandin...
The New Service Recovery Paradox: Step it Up with Follow-up
Coyle Hospitality Group | April 3, 2014
The service recovery paradox is as simple as it is timeless: A dissatisfied guest who becomes satisfied is more loyal than the guest who never had a problem. What isn't so simple is the act of service recovery itself. The hospitality industry as a whole has been committed to service recovery for some time. The brands, operators and employees all understand that things happen and that part of the daily routine is handling guest complaints. What differs dramatically though is how hoteliers handle complaints, and the ones that do it well have a distinct advantage in creating loyalty. Our study reveals where the difference-makers excel. Hot...
NYC Hoteliers, Sean MacPherson, Ira Drukier, & Richard Born to Open The 184-room Ludlow in June 2014
The Owners | April 22, 2014
New York City, April 22, 2014 - New York hoteliers, Sean MacPherson, Ira Drukier, and Richard Born, are making their Lower East Side debut with a new 184-room hotel that evokes the rich history of a neighborhood whose charm marches on. The Ludlow, within wafting distance of Katz's Deli on the corner and strumming distance of Ludlow Guitars next door, feels born on the Lower East Side. Elegant and comfortable, but with artful rough edges and personal quirks, the hotel conjures the area's vivid history, from the "Gangs of New York" era to Jewish immigration to the wild art and music of the '80s. But it's not just about the past. The Ludlo...
The 290-key Radisson Blu Plaza Hotel Bangkok to Open in Thailand on May 1, 2014
Radisson Blu Plaza Bangkok | April 21, 2014
CHICAGO, IL (April 21, 2014) - On May 1, 2014, Bangkok moves to the Blu heartbeat as Radisson Blu Plaza Hotel Bangkok opens its doors to welcome guests. Strategically located at the heart of business in Sukhumvit and a shopper's paradise right at the hotel's doorstep, it also offers guests the heart of flavors with an unrivalled variety of culinary choices in seven restaurants and bars. It is at the heart of lifestyle, dedicated to fitness and well-being. The first Radisson Blu in the city, the hotel is the latest addition to the brand's portfolio of more than 368 hotels in operation and development. It introduces to bustling Bangkok, a...
Cachet Hotel Group Partners with G-Holdings to Launch NANO Hotels & Resorts Brand; To Debut in NYC
Cachet Hotel Group | April 22, 2014
SHANGHAI, April 22, 2014 -- Cachet Hotel Group (CHG), announced today important milestones for their continued global expansion at a press conference held during the China Hotel Investment Conference (CHIC) in Shanghai, China. The announcement included a robust hotel pipeline and detail of 2014 initiatives across current properties including the unveiling of a new brand called NANO Hotels & Resorts - with plans to announce its first property in Manhattan, New York City later this year. According to Cachet Hotel Group CEO, Alexander Mirza, "In 2014 we are focused on the continued expansion of lifestyle and luxury brands worldwide. To...
New Owner and Property Manager for The Cliff House Resort & Spa in Maine
BuildCentral | April 21, 2014
Hotel-Online and BuildCentral Have Updated 205 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. April 21, 2014 - Hotel-Online and BuildCentral have reported 205 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Wingate by Wyndham Slidell/New Orleans East Area (Slidell, LA) Best Western Black Rock Inn (Fairfield, CT) Red ...
New Owners of 52-room Buck’s Barn Hotel in Thomson, IL Plan Upgrades and Re-Opening by Summer 2014
April 10, 2014
April 10--THOMSON, Ill. -- Two local men are doing what they can to put Thomson back on the map, and are hoping their newest business venture will be a swinging success. Ryan Eissens and Zac Vandendooren, both natives of Thomson, grew up playing golf on the village's 18-hole course formerly known as Buck's Barn. When the establishment shut down in the fall of 2011, both were disappointed to see a Thomson landmark no longer thriving and closing up shop. Because of that, the two took it upon themselves in March to get the facility back up and running under the name Sandburr Run Hotel and Golf Course. "I've lived in Thomson my whole life a...
Andrea Knowles-Mondello Appointed General Manager of the Philadelphia Airport Marriott in PA
Marriott Hotels | April 21, 2014
Philadelphia, PA (April 21, 2014) - Andrea Knowles-Mondello has been named General Manager of the Philadelphia Airport Marriott, it was announced today by David Marriott, COO - Americas Eastern Region and Bill Skoglund, Area Vice President of Marriott International. Prior to joining the Philadelphia Airport Marriott, Ms. Knowles-Mondello was Director of Hotel Operations at the Renaissance Boston Waterfront Hotel, where she led the property through many successful multi-million dollar renovation projects. Ms. Knowles-Mondello began her career with Marriott over 28 years ago as a hostess at the Orlando World Center Marriott. She has held ...
