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News Archive: April

Flow Through – Understanding How it Works and How to Include Flow Thru in Your Financial Statements

David Lund | April 25, 2017

By David Lund Flow Thru, this is my abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention. A good analogy to grasp the concept of flow thru is to compare it to your paycheck. Imaging I give you a $1000 a week raise. The question then is how much will end up on your pay vs. how much got eaten up by higher taxes and other deductions. The same goes for additional revenues in your business. If revenues are $50,000 higher this month than the same month last year, how much of...

The ‘NEW’ Hotel General Manager

Paul Sarlas | April 20, 2017

By Paul Sarlas The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your restaurant the next, you cannot afford to be a specialist. You need to be generalist, hence the title. With an enigmatic sounding title and a capricious job description, General Managers, as a rule of thumb, are generally quick to adapt. That being said, there has been a visible and real shift across the industry in the last ten years. A rare combination of circumstances; including, but not limited to, the financial crisis that have conspired to making today's General Manager v...

Christian Gonzalez Appointed Regional Director of Sales and Marketing for Rosewood Hotels & Resorts

Rosewood Hotels & Resorts | April 18, 2017

Rosewood Hotels & Resorts® has appointed Christian Gonzalez as the regional director of sales and marketing for the Mexico region. In this new role, Christian will provide leadership and strategic direction for Rosewood Mayakoba and will also oversee strategy for Rosewood San Miguel de Allende, Rosewood Puebla, which will open this spring, and Rosewood Mandarina, which will open in 2019. A native of Puerto Vallarta, Mexico, Christian joins Rosewood Hotels & Resorts following sixteen years with Four Seasons Hotels and Resorts. Most recently, he served as the director of sales and marketing at Four Seasons Resort The Biltmore ...

Denihan Hospitality Names Vera Manoukian as President & Chief Operating Officer

Denihan Hospitality | April 10, 2017

NEW YORK, April 10, 2017 -- Denihan Hospitality, an independent owner and operator of boutique hotels in top U.S. urban markets, announced that Vera Manoukian has joined as President and Chief Operating Officer. In her role, Vera is responsible for operations and management of the company and delivering superior performance, as well as accelerating pipeline growth of its portfolio of both branded and independent boutique luxury and lifestyle hotels. Vera's appointment comes just as the company is preparing to open two new James Hotels: The James - West Hollywood and The James - NoMad on Madison Avenue in NYC. "We are thrilled t...

4 Ways Concierges Can Use Technology to Craft the Guest Experience

ALICE | April 17, 2017

The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience. by Alex Shashou Whether it's booking travel online, buying a book or watching porn, for years, the role of technology has been to improve our access to information and our ability to act on that information. As a result, consumers have become increasingly independent and able to satisfy their needs through technology. In economics this is called disintermediation - the removal of intermediaries from a supply chain, or the "cutting out of the middlemen" in connection ...

Hilton and Melwa Hotels & Resorts Sign Agreement for Six New Build Hotels & Resorts in Sri Lanka

Hilton Hotels & Resorts | April 6, 2017

Global hospitality company strengthens market footprint in major leisure destinations COLOMBO, Sri Lanka, April 6, 2017 -- Hilton (NYSE: HLT) today signed six management agreements with Melwa Hotels & Resorts Private Limited to manage three Hilton Hotels & Resorts and three DoubleTree by Hilton properties in Sri Lanka. This latest milestone also marks the debut of the award-winning DoubleTree by Hilton brand in Sri Lanka and significantly expands Hilton's presence in some of the most sought-after destinations in the country. The deal also bears testament to the global hospitality company's growing footprint in Asia Pacif...

Prince A. Sanders Named New General Manager of Trump International Hotel & Tower® New York

April 12, 2017

NEW YORK – April 12, 2017 – Trump HotelsTM, a global luxury hotel enterprise with an unparalleled history of providing extraordinary customer experiences, is pleased to announce the promotion of Prince A. Sanders to General Manager, Trump International Hotel & Tower® New York. With more than 15 years in the luxury hotel industry, Sanders brings valuable expertise, skill and experience to lead one of New York's most recognizable hotels. "We're thrilled to promote Prince Sanders to General Manager," said Eric Danziger, CEO of Trump Hotels. "Since joining us a few years ago, he's quickly helped to define and elevate our...

What Does a Rising Interest Rate Environment Mean for Hotel Owners?

Stephen Gaylor | April 6, 2017

By Stephen Gaylor On Wednesday, March 15, 2017, the headline from the Economy section of the New York Times boldly announced that the "Fed Raises Interest Rates for Third Time Since Financial Crisis." This is the second time in three months that the Federal Reserve has raised rates, yet only the third time in the past decade. For those who do not deal with interest rates on a daily basis, it is important to note that the rate hikes which have recently taken place do not have a direct impact on the type of debt utilized to finance real estate, however, they do provide us with a glimpse of the future. Rates are going up, and they are like...

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