Hospitality With Heart: Successfully Branching Out Into the Pandemic Relief Effort
Beatrice Venturini | May 27th, 2020
Americans Look Forward to Traveling More When COVID-19 Restrictions End
Oliver Wyman | May 22nd, 2020
News Archive: May
Best Practices for Messaging Your Hotel’s Reopening During COVID-19
GCommerce | May 27, 2020
By Lisa McCreary and Amy McNeill When people are ready to travel again they are going to return to brands and hotels they trust. The question is, how can your hotel instill trust in loyal guests and new guests in a post-COVID-19 world? The answer is consistent communication and thoughtful messaging. Your team has been working hard to develop a plan for reopening that follows local guidelines to maintain guest and employee safety. You should share this information and messaging across different channels to help re-establish trust with your customers. This trust will make them feel secure in booking at your hotel to drive the revenue your bu...
CBRE Hotels Research Forecasts Full Demand Recovery by Late 2022
CBRE Group, Inc. | May 21, 2020
Revenue per Available Room Recovery Expected to Push Into 2023 Atlanta – May 21, 2020 – After suffering the greatest performance declines in the history of the U.S. lodging industry during 2020, the nation’s hotels will benefit from what is expected to be a relatively rapid economic turnaround in 2021 and 2022, according to the June 2020 edition of CBRE’s Hotel Horizons forecast report. CBRE foresees demand for U.S. lodging accommodations returning to precrisis levels in the third quarter of 2022. However, a lag in ADR (average daily rate) growth will stall the recovery in RevPAR (revenue per available room) until 2023. “Th...
The Five Changes Expected in the Hotel Industry
Adam Knight | May 18, 2020
By Adam Knight Returning to operations in our new environment is sure to bring many expected and unexpected challenges. Between figuring out social distancing protocols and mitigating risk throughout the property, hotels will be contending with a lot as we move through the coming months and years. The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Reduced capacity allowance in restaurants and bars, queuing for entry in to stores, ubiquitous placement of sanitization products, PPE requirements while in public, heal...
Survey Results: How Hotels Are Coping With COVID-19
Casey Munck | May 15, 2020
By Casey Munck The results are in from two Cendyn surveys polling hoteliers across the globe on how they are coping with the effects of COVID-19. Gauge the industry pulse and read first-hand accounts of how hoteliers are dealing with the coronavirus on both an individual level and as an operation. How has your business been impacted by the coronavirus? Are you still accepting guests? Other responses included: Business travelers only and mandated to be open by government What have you done to cut costs and stay afloat? Other responses included: Furloughs and operating with very few staff Has your hotel deployed any new business ...
Analysis: At What Occupancy Rate Can a Hotel Break-Even?
HotStats | May 14, 2020
By David Eisen and Laura Resco COVID-19 has made breaking-even more tolerable than the alternative—going broke. It's not the hand hoteliers wanted, but it's the hand they've been dealt, forcing them to approximate at what occupancy rate they can operate their hotel such that cost and revenue are equal. In these extraordinary times, it's been all pain, no gain. But as the global economy resets, hoteliers are digging themselves out from the coronavirus carnage. And a break-even analysis is one way to jumpstart the excavation project. One hotelier who knows this is Imesh Vaidya, CEO of Premier Hospitality, which is based in Alb...
Nobody Asked Me But… No. 231: Brown Palace Hotel, Denver, Colorado
Stanley Turkel | May 19, 2020
By Stanley Turkel, CMHS Hotel History: Brown Palace Hotel, (479 rooms) The Brown Palace Hotel opened in 1892 with an eight-story atrium designed by architect Frank E. Edbrooke (1840-1921). More than 400 wrought iron grillwork panels ring the lobby from the third through the seventh floors. Two of them are upside down, one to serve the tradition that man is imperfect; the other sneaked in by a disgruntled workman. The Brown Palace was built on a cow pasture by Henry Cordes Brown, a carpenter who had driven an oxcart across the country and arrived at Cherry Creek in Kansas territory in 1860. By the late 1880s, Brown owned much of the f...
Hotel Industry 2020 – The New Normal
Robert Rauch | May 4, 2020
By Robert Rauch and Sarah Andersen Welcome to the Twilight Zone or the surreal existence of those of us in hospitality with empty hotels. They are slowly and not so surely picking up but we will return to a “new normal” soon. What will it look like? The “light and warmth of hospitality,” coined by Conrad Hilton, will not be apparent upon entrance to a hotel post COVID-19. Expect acrylic covered front desks, masks and gloves, signage advising guests to use caution, frequent disinfecting of public spaces, wide open lobbies with limited seating and restaurants and bars that have six feet of separation in every direction. The good news...
OTO Development Opens New Residence Inn in Garden City, New York
Residence Inn Long Island Garden City | May 20, 2020
GARDEN CITY, NY (May 20, 2020) – OTO Development is proud to announce the opening of the newest hotel option in Nassau County, the Residence Inn by Marriott Long Island Garden City. The all-new hotel, located at the doorstep of Roosevelt Field, features 163 spacious studio and one-bedroom suites perfect for stays on Long Island. The hotel is the only Residence Inn in Nassau County and the first hotel to open in Garden City since 1983. “We are excited to open our doors and welcome guests to the newest hotel in Garden City,” said General Manager Allison Mitchell. “We look forward to providing a great new option for essential worke...
