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Latest News

Long Live the New Business Center

Larry and Adam Mogelonsky | February 25th, 2021

Auro Hotels Opens AC Hotel by Marriott Greenville Downtown

Auro Hotels | February 24th, 2021

News Archive: February

The Problem Isn’t the Employee, It’s the System

Shep Hyken | February 3, 2021

By Shep Hyken Here’s a true story shared by my friend and speaking colleague Beth Terry. The short version is that there is a doctor, who is probably a good doctor. But he’s a terrible boss. When a patient – as in his customer – complains about something, he listens and then goes back to his employees, and in a knee-jerk reaction, he berates and punishes them by taking away their incentives. You can only imagine what that does to the morale of the team. And what happens next? The employees quit, which is understandable. There are plenty of employee surveys that point to the number one reason people quit their jobs. Many peo...

Accor Signs With Craig Road Property Holdings to Develop First Mondrian Property in Singapore

Accor | February 19, 2021

NEW YORK -- Feb. 19, 2021 -- Accor, a world-leading hospitality group, today announced Singapore's first Mondrian hotel will be built in the heart of the city's prominent Duxton Hill neighborhood and is set to open in early 2023. The property is being developed by Craig Road Property Holdings. This news comes on the heels of Accor's recent announcement regarding its planned venture with Ennismore, which will see the creation of one of the world's largest and fastest growing lifestyle and entertainment operators set to include Mondrian hotels. Mondrian Singapore, a luxury lifestyle hotel comprised of 300 guestrooms and suites, a resta...

5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond

Amadeus | February 8, 2021

The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a hotel’s overall success. The urgency to prevent the spread of COVID-19 has accelerated change in our industry, including the need for new hygiene and cleaning processes. Even before the virus, 78% of hotel guests believed cleanliness to be the most crucial factor affecting their choice of where to stay, with hotel cleaning protocols moving up to the #1 top-ranked category for travel with COVID-19. As guests expect the highest standards of sanitation to feel at ease in a hotel and once again re...

Eugene Leonard Appointed General Manager of The Maybourne Beverly Hills

MAYBOURNE BEVERLY HILLS | February 3, 2021

BEVERLY HILLS, CALIF. - February 3, 2020 - Hotelier Eugene Leonard has been appointed General Manager of The Maybourne Beverly Hills, the first international property of the Maybourne Hotel Group, operators of London’s most legendary and prestigious hotels, Claridge’s, The Connaught and The Berkeley. Eugene who hails from Co. Clare, Ireland, has been a longstanding member of the Maybourne family, having worked across all three hotels for over a decade. Most recently, Eugene was Hotel Manager for four years at the iconic Claridge’s hotel in Mayfair, London. His role included supporting a major hotel restoration, the opening of super c...

Waldorf Astoria Monarch Beach Resort & Club Announces New Executive Team Members

Ohana Real Estate Investors | February 4, 2021

DANA POINT, Ca.– February 4, 2021 – Following the debut of Waldorf Astoria Monarch Beach Resort & Club earlier this month as part of Hilton’s (NYSE: HLT) iconic luxury brand, Waldorf Astoria Hotels & Resorts, the hotel is pleased to announce the appointment of a new executive team led by George Munz as general manager. New additions to the executive leadership team also include Jean-Pierre Dubray as executive chef and Pat Rizco as director of engineering. “We are delighted to welcome these three incredibly talented team members to Waldorf Astoria Monarch Beach Resort & Club’s leadership team,” said Dino Michael, se...

Continental Assets Management Signs With Marriott to Bring AC Hotel Brand to Honolulu

AC Hotels by Marriott®  | February 10, 2021

Honolulu, HI – February 10, 2021 – Following its acquisition in January 2021 of the office building located at 1111 Bishop Street, also known as the “Remington College Building”, Continental Assets Management today announced it has signed an agreement with Marriott International to debut the company’s design-driven AC Hotels brand in Honolulu. The property is slated to debut in the heart of downtown Honolulu in the Central Business District and is expected to feature 104 rooms. Currently an existing office building, the conversion to the AC Hotel Honolulu is expected to begin late next year, with the anticipated opening in 2024.  ...

6 Hospitality Trends to Watch in 2021

Amadeus | February 1, 2021

With the global roll out of COVID-19 vaccines underway, we are all hoping for brighter days ahead along with the return of travel. But it’s also important to acknowledge that the experiences and customs we once knew may look different – either temporarily or permanently due to the pandemic. As the year progresses, what will travel look like? How can the hospitality industry restore traveler confidence while demonstrating resilience? As COVID-19 wears on, 6 significant trends have emerged that will continue to shape hospitality for the months and years to come. Go big (near or far): making travel dreams come true As roads, skies, and ...

The Ritz-Carlton, Amelia Island Debuts Transformation

The Ritz-Carlton, Amelia Island | February 11, 2021

AMELIA ISLAND, FLA. (February 2021) – Since opening in 1991, The Ritz-Carlton, Amelia Island has remained at the forefront of Northeast Florida luxury with warm hospitality, nature-driven experiences and award-winning amenities. In honor of its 30th anniversary this year, the iconic barrier island resort will debut transformation that reflects the destination of unspoiled coastal beauty and Southern charm, an epitome of the classic beach vacation. The renovation includes upgraded rooms and suites, refreshed meeting and event spaces, three new restaurants, and renewed resort experiences. The resort is also celebrating its 30th anniversary...

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