Maestro All-In-One PMS Solution Provider Rolls Out the Red Carpet at HITEC
Maestro | June 28th, 2022
News Archive: June
Understanding Consumer Behavior: How to Influence the Decision-Making Process
Ana McFee | June 17, 2022
By Ana McFee Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer cannot be viewed as an abstract, making random decisions based upon convenience, opportunity or chance. Rather, there is ample research to suggest that consumers can be well-understood personas and their behaviors can be - if not overtly predicted - then influenced in a certain direction that will satisfy both their needs and desires along with those of the service or product provider. What is Consumer Behavior? The study of consumer behavior is concerned with how individuals and organization...
Randall Williams Appointed as General Manager for Fairmont Vancouver Airport
Fairmont Vancouver Airport | June 23, 2022
VANCOUVER, BC (June 23, 2022): Fairmont Vancouver Airport is pleased to announce the appointment of Randall Z. Williams as General Manager. Randall joins Fairmont Hotels’ from his most recent position as General Manager of 21c Museum Hotel Chicago, Illinois. Born and raised in the Bronx, New York, Randall began his hospitality career at the landmark Greenbrier Resort in West Virginia in 1999, beginning in the Management Development Program, followed by a series of progressive food and beverage operational roles before assuming the position of Resort Operations Manager. In 2006, Randall became the General Manager of the Comfort Inn a...
Sagamore Pendry Baltimore Appoints New Additions to Leadership Team
Sagamore Pendry Baltimore | June 2, 2022
Baltimore, Maryland (June 2, 2022) – Sagamore Pendry Baltimore is proud to announce the appointment of three seasoned industry professionals to the leadership team of the 128-room luxury hotel. The appointments include Amanda Santiago as Director of Sales & Marketing, Laura Gray as Director of Catering & Conference Services and Colin King as Executive Chef. Additionally, long time General Manager Juan Webster has been appointed the first-ever Corporate Director of Social Impact for Pendry Hotels & Resorts, in addition to continuing his role as General Manager of Sagamore Pendry Baltimore. As the first-ever Corporate Director ...
Foley Entertainment Group Promotes Warren Nocon to Executive Vice President, Hotel Division
Hotel Californian | June 29, 2022
Foley Entertainment Group, which operates Hotel Californian in Santa Barbara, California, has today announced the promotion of Warren Nocon to Executive Vice President of the company’s hotel division, overseeing the strategic operations of Hotel Californian, Hotel Les Mars in Healdsburg, and Black Walnut Inn & Vineyard in Dundee, Oregon. Previously, Nocon served as Managing Director of Hotel Californian. In his new role as Executive Vice President, Nocon will manage all aspects of the day-to-day operations including sales and marketing, revenue management, spa, guest rooms, food and beverage and catering of all three properties. He wil...
Hay Creek Hotels and Restaurants Adds Four Hotels to Their Management Portfolio
Hay Creek Hotels | June 30, 2022
Denver, CO (June 30, 2022)- Hay Creek Hotels and Restaurants announces the addition of four more impressive properties to their expanding 34-hotel management portfolio, three of which are restoration projects- a specialty and founding pillar of the company. Additionally, two of their most recent historic properties, the Belvada and Mizpah Hotels in Nevada, have won 2022 Traveler’s Choice Awards under their management. “Striking the appropriate balance between preservation and innovation, and the celebration of the past while giving nod to the future is an art the Hay Creek Hotels and Restaurants has perfected as a steward of historic...
JW Marriott, Anaheim Resort Appoints Rhanda Richardson as New General Manager
JW Marriott, Anaheim Resort | June 9, 2022
Anaheim, CA (June 9, 2022) - JW Marriott, Anaheim Resort appoints Rhanda Richardson as the new General Manager who oversees all operational and sales departments. Opened in August 2020, the luxury AAA Four Diamond resort is located at the Anaheim GardenWalk, just steps away from Disneyland and the Anaheim Convention Center. Richardson's career spans across the hospitality and tourism industry, working with various Marriott properties to build strategic programming to increase marketing efforts, improve guest and employee satisfaction, and grow overall revenue. With over 30 years dedicated to Marriott International, Richardson now leads the...
Nobody Asked Me, But… No. 266: Hotel History: The Palace Hotel, San Francisco, California
Stanley Turkel | June 1, 2022
by Stanley Turkel, CMHS Hotel History: The Palace Hotel (1909), San Francisco, Ca (556 rooms) San Francisco and the Palace Hotel have shared a common heritage for more than 140 years. Inspired by a visionary developer, William Chapman Ralston, the Palace Hotel was known as the “Grande Dame of the West”, a hotel of timeless elegance and unprecedented opulence. It was designed by architect John P. Gaynor as the largest, costliest and most luxurious hotel in the world. To finance its $5 million cost, Ralston exhausted his Bank of California which collapsed in late August 1875. Soon thereafter, Ralston’s body was found floating in San...
NewcrestImage Acquires Cambria Hotel Southlake DFW in Southlake, Texas
June 23, 2022
NewcrestImage has added the 175-room Cambria Hotel Southlake DFW in Southlake, Texas to its portfolio today. The company takes over operations at the property effective immediately, with management being provided by Aimbridge Hospitality. “The Cambria Hotel Southlake DFW is a vibrant, contemporary hotel strategically located to attract both business and leisure travelers,” explained Mehul Patel, Managing Partner and CEO of NewcrestImage. “We look forward to taking the hotel to new levels of performance, both for guests and for our investors.” The property, built in 2016, is six miles from DFW International Airport, five mile...
