Travel Outlook Partners With Thrio to Advance the Travel Industry Customer Service Experience
Travel Outlook The Premier Hotel Call Center | September 7th, 2023
Crafting a Luxury Sleep Experience at the Equinox Hotel New York
Adam and Larry Mogelonsky | September 6th, 2023
News Archive: September
Chorten Wangyel Appointed Managing Director of Coral Sands Hotel in Harbour Island
Coral Sands | September 1, 2023
Wangyel’s appointment marks his grand return to the Bahamas, where he formerly served as General Manager of The Dunmore Hotel and Residences, and The Cove Eleuthera. September 1, 2023—Coral Sands Hotel in Harbour Island is delighted to announce the appointment of Chorten Wangyel as managing director of the iconic establishment. The celebrated hospitality leader will take the helm this month, marking a pivotal moment for the property. With a career in luxury hospitality spanning almost 20 years, Wangyel brings an impressive global perspective to Coral Sands. Recent successes include his role as the preopening general manager of Kisawa Sa...
Matthew McGuigan Appointed General Manager of Romer Waikiki at The Ambassador in Hawaii
Romer | September 22, 2023
HONOLULU, HI (September 22, 2023) – Highgate, a leading hotel management, investment and development company, has appointed Matthew McGuigan as General Manager of Romer Waikiki at The Ambassador. In his new role, McGuigan will oversee all operations and management of the highly anticipated property, scheduled to open October 1, 2023. An innovative and authentic professional with over 25 years of experience, McGuigan joins Romer Waikiki from the Ala Moana Hotel by Mantra in downtown Honolulu, where he served as Hotel Manager for the past five years. Prior, he served as Hotel Manager at the Roosevelt Hotel Seattle, Director of Rooms at The...
Crafting a Luxury Sleep Experience at the Equinox Hotel New York
Adam and Larry Mogelonsky | September 6, 2023
By Adam and Larry Mogelonsky Does the guarantee of a good night’s sleep influence a guest’s hotel choice? We say unquestionably yes. With the rise of sleep tourism where millions of people are starting to prioritize getting a solid seven-hour rest when traveling, hotels all over the world are responding in kind with newfangled or upgraded sleep programs. However, marketing that a brand cares about a guest’s sleep is a world of difference from the program’s execution. And as it relates to the execution, there’s no better place to look than a luxury hotel that has debuted a sleep program where every single detail has been meticu...
LivAway Suites Breaks Ground on Two Properties in Washington and Montana
LIVAWAY SUITES | September 6, 2023
The developer-centric economy extended-stay hotel chain breaks ground on two more sites within first six months of brand launch Sept. 6, 2023 — LivAway Suites™, the rapidly expanding premium economy extended-stay hotel brand, has broken ground on two more properties, located in Richland, WA, at 1289 Tapteal Drive, and Missoula, MT at 3455 W Broadway Street. Both locations are expected to open in 2024. Richland and Missoula are the third and fourth groundbreakings so far this year in the brand's rapidly growing portfolio. "Notwithstanding the latest tightening in the credit markets, our plan is to continue developing LivAwa...
Grand Hyatt Baha Mar Appoints Peter McMahon as Managing Director
Grand Hyatt Baha Mar | September 6, 2023
(NASSAU, The Bahamas; September 5, 2023) – Grand Hyatt Baha Mar– located on the beautiful island of New Providence in Nassau, announces the appointment of Peter McMahon as the property’s new Managing Director. With more than 30 years of experience, he has been recognized for his innovative leadership approach, focused on developing his supporting colleagues and delivering guest service excellence. “I am thrilled to join Grand Hyatt Baha Mar as Managing Director. The resort and its colleagues have established a truly world-class destination that delivers a remarkable luxury experience to its guests. I also look forward to wor...
The Search for Hotel Housekeepers: How To Create a Competitive Advantage Amid a Shortage
John E. Dorer | September 12, 2023
By John E. Dorer More than three years after COVID-19 erupted around the globe, fortunately the disease is receding. But the problems the pandemic caused persist. More than half of Americans in a Gallup Poll in June said their lives are not yet back to “normal.” You can count many hotel operators among them. Despite the gradual recovery from the havoc wreaked by the pandemic, the hospitality industry overall continues to struggle with a diminished workforce. Although a pickup from recent months was reflected in Labor Department data released this month — leisure and hospitality added 40,000 jobs — the industry remains 290,...
Five Trends Shaping the Hospitality Landscape in 2024
WATG | September 22, 2023
Rissai Valley, a Ritz-Carlton Reserve nestled in Jiuzhaigou, China, was the host venue for a high jewellery exhibition curated for high-net-worth travellers. Photo Courtesy of Rissai Valley, a Ritz-Carlton Reserve Singapore, 22 September 2023 – WATG, the preeminent leader in integrated luxury hospitality design since 1945, has revealed five emerging trends that will shape Asia Pacific’s hospitality industry in 2024 and beyond. With the return of travel, consumer preferences and expectations have evolved as indicated by the increased demand for all things responsible yet purposeful. This heightened sense of self-awareness and personal ...
Justin Miller Promoted to Executive Chef at The Broadmoor
The Broadmoor | September 14, 2023
Colorado Springs, Colo. – September 2023 – The Broadmoor is pleased to announce the promotion of Justin Miller to the position of Executive Chef. Chef Justin Miller has been an invaluable member of The Broadmoor's culinary team for the past 25 years, first joining the resort as an extern from Pennsylvania Culinary Institute in 1998 and later being named Chef de Cuisine of the resort’s La Tavern restaurant in 2001. Miller was appointed as The Broadmoor’s Executive Sous Chef in 2017. In his new role as Executive Chef, Chef Miller will oversee the resort's culinary operations, including its diverse range of acclaimed restaurants,...
