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Latest News

The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them

Johannes Vocke | July 24th, 2024

Navigating the Complex World of Conversational AI – Part 2

Travel Outlook, the premier hotel call center™ | July 16th, 2024

News Archive: July

These 100 Hotels Were Voted Best in the World by T+L Readers — and 16 of Them Are in the U.S.

Travel + Leisure | July 9, 2024

Hotels in Asia, India, and the United States got the most attention from T+L readers in the annual “World’s Best Awards” survey for 2024. By Paul Brady and Jess Feldman Travel + Leisure readers are going global. In this year’s World’s Best Awards, readers’ favorite hotels span far and wide, with 38 countries making an appearance on the 2024 list. Properties in destinations like India and Southeast Asia are among the highest scorers this year, along with 16 stellar U.S. properties. At each hotel, voters were wowed by the style and the service of the top 100: Every winner scored higher than 97 on our 100-point survey. How ...

Marriott International Appoints Sam Basu as Area General Manager for Puerto Rico and General Manager of The Ritz-Carlton, San Juan

The Ritz-Carlton Hotel Company, LLC | July 23, 2024

(San Juan, Puerto Rico – July 23, 2024) - Marriott International is pleased to announce Sam Basu as new Area General Manager of Puerto Rico, and concurrently to General Manager of the iconic The Ritz-Carlton, San Juan. With over two decades of extensive experience in luxury hospitality spanning across the United States, Central America and Puerto Rico, Basu will oversee the breadth of Marriott’s portfolio on the island, liaise with franchise partners, foster relationships with local officials and lead the highly anticipated re-opening of The Ritz-Carlton, San Juan. As the General Manager of The Ritz-Carlton, San Juan, Basu brings a wealt...

CoralTree Hospitality Names Leadership Team Ahead of Pier Sixty-Six’s Grand Opening

CoralTree Hospitality | July 9, 2024

FORT LAUDERDALE, Fla., JULY 9, 2024— CoralTree Hospitality announces the appointment of Pier Sixty-Six’s leadership team, marking a significant milestone for the centerpiece of a $1 billion redevelopment project by Tavistock Development Company. Following a property-wide transformation, the iconic Fort Lauderdale establishment has embarked on a new chapter set to open in the fall of 2024 as a 32-acre waterfront resort complex along the Intracoastal Waterway. Colm O'Callaghan joins Pier Sixty-Six as the resort’s Vice President and Managing Director, bringing extensive experience from a distinguished career in luxury hospitality. H...

Shenandoah Mansions, the Newest Hotel From Ash, Plans February 2025 Opening

Ash | July 25, 2024

July 25, 2024 — Today, Shenandoah Mansions, the fifth hotel from hotelier Ash, launches reservations ahead of its February 2025 opening in Richmond, Virginia. Owned and designed by Ash, Shenandoah Mansions is a redbrick 73-key hotel inhabiting a six-story historic apartment building dating back to the 20th century. Once home to community leaders such as Ellen Gertrude Tompkins Kidd, a women’s suffrage activist and Pickle entrepreneur, Shenandoah Mansions exudes old-world charm through cinematic interiors with Richmond influence and references to local myths and legends. “Since first visiting Richmond, I’ve been captivated by the...

Hotel Food and Beverage Trends: Shaping the Future of Hospitality

Nasir Zahir | July 24, 2024

Hotel Food and Beverage Trends: Shaping the Future of Hospitality The hotel food and beverage (F&B) sector is constantly evolving, adapting to the changing preferences and expectations of guests. Here are some of the key trends shaping the future of hotel F&B: 1. Health and Wellness: With an increasing focus on health and wellness, hotels are offering more nutritious and balanced menu options. Guests are seeking organic, gluten-free, and vegan dishes, pushing hotels to incorporate fresh, locally-sourced ingredients. Smoothie bars, juice stations, and wellness-focused dining experiences are becoming common, catering to the health-con...

How to Make a Hotel’s Common Areas Anything But Common

Cicero Construction Group | July 24, 2024

PLAINFIELD, IL, JULY 24, 2024 -- Before embarking on a hotel renovation, do not overlook common spaces like the pool, business center, and grab-and-go pantry. Updating these spaces can improve the overall guest experience, attract new customers and lead to return visits. In addition, renovating common areas can save the hotel money in the long run by addressing maintenance issues, therefore preventing deterioration and extending the lifespan of the property. Cicero Construction Group, a premier contractor with more than fifty years renovating commercial properties, offers the following renovation ideas for hotel common spaces: BUSINESS ...

The Retro Motel Trend With Hotel Zazz in Albuquerque

Adam and Larry Mogelonsky | July 10, 2024

With the recent Fourth of July holiday, we bring you a story of true American success in hospitality. The Hotel Zazz in Albuquerque, New Mexico, which opened in Fall 2022, is emblematic of the retro motel trend that has captured the hearts of drive-to-vacationing millennials and Gen Xers, alongside other independents like The Vagabond Hotel in Miami, The Dive Motel in Nashville, Skyview Los Alamos in California and Thunderbird in Marfa, Texas as well as multi-property brands like Bluebird and Urban Cowboy. Right along the famed Route 66, all of the 48 guestrooms are imaginatively decorated with colorful, eclectic finishings while the public s...

Q2 2024 Major U.S. Hotel Sales Survey

Daniel Lesser | July 22, 2024

By Daniel H. Lesser Despite the Federal Reserve’s aggressive monetary policy aimed at controlling persistent inflation, during the first half of 2024, the U.S. economy continued to demonstrate resilience. While strong growth in many subcategories of Gross Domestic Product (GDP) including consumer and government spending, investment, exports, and employment have many optimistic, the economic outlook is tempered by global geopolitical risks including on-going wars in Europe and the Middle East. Although the U.S. economic outlook remains positive, signs of a softening consumer are mounting within lower-to-middle-income households. While re...

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