News Top: March
Effective Ways of Waste Management in the Hotel Industry and Its Importance
Erich Lawson | March 29, 2018
By Erich Lawson Hotels are chief consumers of resources, and they immensely contribute to the generation of waste. In the era of Green Economy and green strategies recycling would benefit not only the environment but also the industry. It is essential for a hotel industry to have an effective waste management system which focuses on reducing waste, reusing useful materials and recycling them. Commercial processes tend to generate a lot of waste and require regular maintenance and expensive waste disposal. Importance of Waste Management in Hotels Waste management in hotels is important as it is getting increasingly difficult to dispose o...
Hotel Booking Trends and Technologies of 2018
Kacey Bradley | March 6, 2018
By Kacey Bradley With more and more lodging options becoming available, it's up to hotels to provide the best customer service they can. And, while that certainly includes the actual interactions between staff and clients, it also consists of the booking services your facility provides. Each year, this technology changes as the world advances — 2018 will be no different. In fact, the trends in booking have already begun to rise to the top. Here are six of them: 1. The Fall of TripAdvisor — and the Rise of Other Booking Sites Once upon a time, your hotel's reputation depended upon its star rating on TripAdvisor. The site allo...
The Future Business Model of Hospitality Brands
David Samson | March 20, 2018
By David Samson The fundamentals for the hospitality industry all point to growth. According to the UN's World Tourism Organization (UNWTO), international tourist arrivals are projected to increase by more than 3 percent a year to reach 1.8 billion by 2030, whilst the World Travel & Tourism Council (WTTC) predicts that the hospitality industry will grow in value on average by 3.9 percent a year over the next 10 years to $11.5 trillion – just slightly less than China's entire economy today. At the same time, the industry is feeling nervous as the hospitality landscape undergoes a period of significant change. The entrance of te...
Is Your Marriott Hotel HSIA Brand Compliant?
Cloud5 Communications | March 1, 2018
Brand leaders have established HSIA standards and are requiring their properties to get compliant, ensuring positive stay experiences and higher guest scores. High-performing Internet access is the #1 demand/complaint from travelers. In other words, it is mission critical to your hotel's competitive performance. Brand leaders like Marriott know that when a guest selects one of its properties, they expect an optimal experience. One of these expectations is consistent, high-quality Internet service. And their satisfaction will show in your property's guest scores. Marriott developed and maintains Global Property Network Standards (GPNS) f...
Walton Street Capital Mexico to Transform the Former La Tranquila Resort in Punta de Mita, Mexico as Conrad Playa Mita
Conrad Hotels & Resorts | March 1, 2018
PUNTA DE MITA, Mexico — March 01, 2018 — Conrad Hotels & Resorts, Hilton's (NYSE: HLT) global affluent hotel brand, today announces plans to redesign and reopen the former La Tranquila Resort in Punta de Mita, Mexico as Conrad Playa Mita in winter 2019. Following a multi-million dollar investment, the re-imagined property will welcome guests to an exclusive tropical oasis. "As one of the most popular tourism destinations in Latin America, Mexico continues to be a priority market in our regional growth plans," said Juan Corvinos, vice president, development, Latin America and the Caribbean, Hilton. "With the recent signin...
The Future of Technology, Content and the Hotel Guest Experience
Nikolay Malyarov | March 8, 2018
By Nikolay Malyarov To address one of the strategic priorities of the guest experience — access to quality content (e.g. newspapers and magazines) — PressReader partnered with Forbes Travel Guide to survey executives of hotels from around the world to gain insights into their plans for the future. Here are some of the highlights: According to Ben Peacock, founder of the sustainability and innovation company Republic of Everyone, millennials prioritize purpose and sustainability over financial rewards, "if companies fail to prove that they are sincere about environmental and social sustainability, they risk alienating th...
Fulcrum Hospitality LLC Completes Another Hotel Acquisition and Adds to Senior Leadership Team
Fulcrum Hospitality LLC | March 26, 2018
The Seattle Marriott Redmond Hotel marks Fulcrum's 11th acquisition, while Ellen Brown is the latest senior industry executive to join Fulcrum's team. New York, NY - March 27, 2018 – This morning, Fulcrum Hospitality LLC ("Fulcrum") announced the acquisition of the 262-room Seattle Marriott Redmond Hotel in Redmond, Washington, partnering with a fund managed by AllianceBernstein, L.P. Marriott International, Inc. will continue to operate the property. Fulcrum will also serve as asset manager of the hotel on behalf of the collective ownership group. "We are thrilled to be investing in a hotel strategically located in the heart of s...
Expanding Your Career Options Beyond Hospitality
Alan Massarsky | March 21, 2018
by Alan Massarsky Many upper management hospitality professionals who have spent their working lives in the field arrive at a stage in their careers when they wonder about the next step. Increasingly, companies outside the hospitality industry are seeking candidates with hotel backgrounds to bring their skills to fields as diverse as healthcare, fitness, and luxury residential management. Moving beyond a hotel environment presents certain challenges, but opens up numerous opportunities for career growth and greater achievement. To offer advice for hospitality professionals considering making career transitions, I've gathered some valuab...
Social Media Hospitality Best Practices
Scott Cohen | March 19, 2018
By Scott Cohen Introduction The hospitality sector continues to be one of the world's fastest expanding industries – with global estimates reaching $1.6 trillion in 2018. The market is being driven both by more disposable income from emerging economies and also rising desire to travel more broadly in the developed world. The number of international travelers has doubled over the last 20 years with growth not only in developing countries, but also in established markets like the U.S. which is on pace for another record breaking year in 2018. Further, strong economies also mean a healthy demand for business travel so the sector is s...
The Psychology Behind Hospitality: How to Make Your Accommodation Universally Appealing
Lena Hemsworth | March 28, 2018
By Lena Hemsworth Nowadays, the range of guest profiles in hotels around the Globe is wider than ever, as well as the spectrum of types of accommodations and the services they provide. In this day and age, the typical traveller could really be anyone. Long gone are the days when travelling and hotels were mainly reserved for the wealthy or the business-savvy. With value increasingly being shifted from possessions to experiences and people making use of our connected world, frequent travelling is the norm for many, even amidst modern-day fears. The range of the types of visitors in hotels is wider now than ever, as are the types of accom...
Hospitality Financial Leadership – How to Read Hotel Financial Statements and The Link
David Lund | March 12, 2018
By David Lund The first thing you need to know about reading a hotel financial statement is there are basically two different statements you will want to get comfortable with. The two are the income statement—some call it the P&L or profit and loss statement—and the second is the balance sheet. Now I know what you are thinking, balance sheets are for the accounting types and they are complicated. Nothing could be further from the truth and I am going to give you a new understanding and share a secret about the balance sheet and the relationship to the P&L. Let's start with the income statement Something to note here:...
How the New Airbnb Offerings Impact the Hotel Industry and What Hotels Brands Can Do to Win in the Sharing Economy
Kyle Killion | March 15, 2018
Boutique Hotels Beware: The Hotel Industry Gets a New Frenemy By Kyle Killion Longtime hotel industry rival, Airbnb, continues to make headlines with its latest offering. In an effort to own more vacation accommodation bookings, the company, which built its business on being the anti-hotel alternative, now offers more boutique hotel listings than ever before. But, even as Airbnb adds more hotels into the mix, hotel brands are not featured. Despite this, there is a lot that hotel brands can do to stay competitive in the sharing economy. Why are hotel brands letting Airbnb win? Hotels have experienced strong growth since 2008, but alterna...
Boston & Cambridge Hotel Market Reaches Historic Highs in 2017 Before Next Wave of Supply
Sebastian Colella | March 26, 2018
As published in NEREJ, written by Sebastian J. Colella Mirroring the US national lodging market's eight straight years of demand growth, the Boston and Cambridge lodging market recorded an occupancy of 82.2% in 2017, its highest in history. Average daily rate (ADR) increased 1.4% to $258, another market record. Driven more by occupancy than rate, the resulting market revenue per available room (RevPAR) increased 3.0%, matching the growth experienced nationally in 2017. Although the market's RevPAR declined in 2016 for the first time in six years, dynamics shifted in 2017 as the market benefitted from a strong convention calendar with we...
Study Reveals ‘OTA Premium’: Travelers Who Book Through OTAs Stay Longer, Spend More During Trips
Oxford Economics | March 14, 2018
Oxford Economics and Expedia analyzed nearly 100,000 trips to ascertain spending habits of travelers by booking type Seattle, Wash., March 14, 2018 – Expedia, Inc., the world's largest online travel company, partnered with Oxford Economics to analyze hotel guest spending during more than 98,000 trips, segmented by guests who booked part or all of their trip using an online travel agency (OTA) and non-OTA guests – and the results are telling. Travelers who booked via an OTA spent more per trip than non-OTA guests across all categories, regardless of whether they were traveling for business or leisure, making them a ...
Why I STILL Pick up Trash in Hotel Lobbies
Cathy Cook | March 14, 2018
By Cathy Cook I have worked in the hotel industry for 35 years (27 of them at Marriott International) where my mentors indoctrinated me to the philosophy of taking ownership of the physical hotel product. It became intuitive to me to be keenly aware of the smallest details such as spotting the one burned out light bulb in the chandelier, a paperclip on the floor, or a gum wrapper in a potted plant. Most importantly, I was trained to spot and then clean-up litter in the lobby and public areas. Over the years I became famous at each of the Brand properties I worked at for going around and picking up the smallest scrap of paper or candy wr...
Hersha Hospitality Trust Sells Hampton Inn Financial District for $32.4 Million
Hersha Hospitality Trust | March 14, 2018
PHILADELPHIA, March 14, 2018 -- Hersha Hospitality Trust (NYSE:HT), "Hersha" or the "Company"), owner of high quality hotels in urban gateway markets and coastal destinations, today announced the sale of the 81-room Hampton Inn Financial District for $32.4 million. "This transaction highlights Hersha's ability to successfully execute accretive dispositions and upgrade the portfolio with higher growth hotels in our core markets. While we remain bullish on the Manhattan lodging market, this was an opportunistic sale, representing a trailing twelve-month economic capitalization rate of 4.4% and a hotel EBITDA multiple of 19.8x. Our capital...
Consumer Travel Trends for 2018 – Infographic
March 7, 2018
Brought to you courtesy of The Dunloe Hotel & Gardens ...
Hospitality Marketing in 2018: 5 Digital Trends to Watch [Infographic]
MDG Advertising | March 29, 2018
Hospitality marketing is in a state of flux in 2018. The continued growth of online platforms, increasing ubiquity of mobile devices, and shifts in U.S. demographics are fundamentally changing how accommodations are found, researched, and booked. What does this mean for brands? How should you be reshaping your marketing strategy? Which digital tactics and channels are worth watching closely this year? To find out, we went through a host of recent research and analyst reports. To see what emerged, take a look at the overview below, as well as MDG's new infographic, Hospitality Marketing in 2018: 5 Digital Trends to Watch. ...
Quinta del Golfo de Cortez Plans June 2018 Opening for Solaz, a Luxury Collection Resort, Los Cabos
March 6, 2018
The Luxury Collection Hotels & Resorts today announced the brand's first hotel in Baja California Sur with the opening of Solaz, a Luxury Collection Resort, Los Cabos in June 2018. Operated by Quinta del Golfo de Cortez (QGC), Solaz Resort is a beachfront oasis featuring a 128-room luxury hotel and 21 extravagant residences. Nestled on a coveted 34 acres overlooking the Sea of Cortez, Solaz Resort highlights The Luxury Collection's impressive expansion in Mexico, where the brand now boasts a total portfolio of seven hotels throughout Baja California Sur, Campeche, Mexico City, and Yucatan. "The debut of Solaz Resort marks The Luxury...
Canon Hospitality Management Opens New 96-Suite Residence Inn by Marriott in Wilmington, Delaware
Residence Inn by Marriott | March 21, 2018
Wilmington, DE – March 21, 2018 – The 96-suite Residence Inn by Marriott in Wilmington, Delaware is scheduled to open this Thursday, March 22, 2018. Located at 1300 North Market Street, the all-suite Residence Inn Wilmington Downtown will operate as a Marriott franchise, owned and managed by Canon Hospitality Management. The new Residence Inn is the first hotel to open in downtown Wilmington in 20 years. Located in downtown Wilmington and 20 miles from Philadelphia International Airport, the Residence Inn Wilmington Downtown offers its guests convenient access to The Grand Opera House, Chase Riverfront Center, New Castle Cou...
Dave Johnson Named Chairman & CEO of Aimbridge Hospitality; Robert Burg Promoted to President & COO
Aimbridge Hospitality | March 22, 2018
DALLAS, Texas (March 2018) – Dave Johnson has taken on the additional title of chairman of Aimbridge Hospitality in addition to his current position of chief executive officer while Robert Burg has taken on the additional role of president in addition to his current position of chief operating officer. Aimbridge's board of directors asked Johnson, Aimbridge's current chief executive officer and co-founder, to step into the role of chairman in relation to former co-founder, Les Bentley's retirement. "I am honored that the board asked me to step into this additional role," said Dave Johnson. "It has been my pleasure to serve Aimbrid...
Stories of Three Midwest Family-Owned Hotel Chains: All Trace their Roots to Hard Work and Modest Origins
March 2, 2018
March 02--Three Midwest family-owned hotel chains, including two in Eastern Iowa, trace their roots to hard work and modest origins. Here are their stories. Three hotels, no employees When Bob and Angie Patel emigrated to the United States from India in 1980, they worked in fast-food restaurants and operated newspaper routes. The couple saved their money and, in 1982, they bought a shuttered roadside motel in Mena, Ark. Bob handled the physical renovation of the hotel and Angie managed the books and cleaned the rooms. The couple eventually bought a hotel in Hannibal, Mo., and later built a Comfort Inn in Burlington, Iowa. "My paren...
Are You Marketing to Your Guests’ Five Senses?
March 28, 2018
Sensory marketing has been used by some of the world's biggest brands for decades. 35 percent of Fortune 500 companies have adopted some form of sensory branding into their marketing philosophy. Famous examples range from the iconic sound of a Coca-Cola can being opened and the drink poured over a glass of ice cubes, to the unmistakable fragrance, "Fierce No. 8," spread throughout all Abercrombie & Fitch stores, onto the clothes and beyond the front doors. Traveling and staying in a hotel - whether for business or pleasure - is the ultimate experience and definitely taps into our emotions. Marketing to a traveler's taste, smell,...
IHG Acquires 51% Stake in Regent Hotels & Resorts Through Joint Venture With Formosa for $39 Million
IHG | March 14, 2018
InterContinental Hotels Group ("IHG") [LON:IHG, NYSE:IHG (ADRs)] today announces that it has agreed to acquire a 51% stake in Regent Hotels and Resorts ("Regent") for $39 million in cash. IHG will have the right to acquire the remaining 49% interest in a phased manner from 2026. IHG will bring Regent into its brand portfolio at the top end of the luxury segment and will accelerate its growth globally, supported by IHG's powerful enterprise. IHG's intention is to grow the brand from six hotels today to over 40 hotels in key global gateway city and resort locations over the long term. Synonymous with timeless modernity, understa...
Maxim Hotel Brokerage Announces Several California, Nevada, Arizona and Portfolio Hotel Closings
Maxim Hotel Brokerage | March 19, 2018
Newport Beach, CA – March 19, 2018 -- Maxim Hotel Brokerage is pleased to announce the sale of seven hotels and a casino in five separate transactions since December, 2017. 97-room Courtyard by Marriott Ventura Simi Valley, California; Maxim Hotel Brokerage represented the seller and original developer, Pacifica Madera LP. The purchaser was a Chinese owned, but locally based hotel management and ownership company. 120-room Fairfield Inn by Marriott Las Vegas Airport; Maxim represented the seller, Gan Eden LLC in the sale to a privately held ownership group. Twenty Four Seven Hotels will take over management. 490-room portfolio...
