Maestro All-In-One PMS Solution Provider Rolls Out the Red Carpet at HITEC
Maestro | June 28th, 2022
News Top: June
Understanding Consumer Behavior: How to Influence the Decision-Making Process
Ana McFee | June 17, 2022
By Ana McFee Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer cannot be viewed as an abstract, making random decisions based upon convenience, opportunity or chance. Rather, there is ample research to suggest that consumers can be well-understood personas and their behaviors can be - if not overtly predicted - then influenced in a certain direction that will satisfy both their needs and desires along with those of the service or product provider. What is Consumer Behavior? The study of consumer behavior is concerned with how individuals and organization...
Randall Williams Appointed as General Manager for Fairmont Vancouver Airport
Fairmont Vancouver Airport | June 23, 2022
VANCOUVER, BC (June 23, 2022): Fairmont Vancouver Airport is pleased to announce the appointment of Randall Z. Williams as General Manager. Randall joins Fairmont Hotels’ from his most recent position as General Manager of 21c Museum Hotel Chicago, Illinois. Born and raised in the Bronx, New York, Randall began his hospitality career at the landmark Greenbrier Resort in West Virginia in 1999, beginning in the Management Development Program, followed by a series of progressive food and beverage operational roles before assuming the position of Resort Operations Manager. In 2006, Randall became the General Manager of the Comfort Inn a...
Sagamore Pendry Baltimore Appoints New Additions to Leadership Team
Sagamore Pendry Baltimore | June 2, 2022
Baltimore, Maryland (June 2, 2022) – Sagamore Pendry Baltimore is proud to announce the appointment of three seasoned industry professionals to the leadership team of the 128-room luxury hotel. The appointments include Amanda Santiago as Director of Sales & Marketing, Laura Gray as Director of Catering & Conference Services and Colin King as Executive Chef. Additionally, long time General Manager Juan Webster has been appointed the first-ever Corporate Director of Social Impact for Pendry Hotels & Resorts, in addition to continuing his role as General Manager of Sagamore Pendry Baltimore. As the first-ever Corporate Director ...
Foley Entertainment Group Promotes Warren Nocon to Executive Vice President, Hotel Division
Hotel Californian | June 29, 2022
Foley Entertainment Group, which operates Hotel Californian in Santa Barbara, California, has today announced the promotion of Warren Nocon to Executive Vice President of the company’s hotel division, overseeing the strategic operations of Hotel Californian, Hotel Les Mars in Healdsburg, and Black Walnut Inn & Vineyard in Dundee, Oregon. Previously, Nocon served as Managing Director of Hotel Californian. In his new role as Executive Vice President, Nocon will manage all aspects of the day-to-day operations including sales and marketing, revenue management, spa, guest rooms, food and beverage and catering of all three properties. He wil...
Hay Creek Hotels and Restaurants Adds Four Hotels to Their Management Portfolio
Hay Creek Hotels | June 30, 2022
Denver, CO (June 30, 2022)- Hay Creek Hotels and Restaurants announces the addition of four more impressive properties to their expanding 34-hotel management portfolio, three of which are restoration projects- a specialty and founding pillar of the company. Additionally, two of their most recent historic properties, the Belvada and Mizpah Hotels in Nevada, have won 2022 Traveler’s Choice Awards under their management. “Striking the appropriate balance between preservation and innovation, and the celebration of the past while giving nod to the future is an art the Hay Creek Hotels and Restaurants has perfected as a steward of historic...
JW Marriott, Anaheim Resort Appoints Rhanda Richardson as New General Manager
JW Marriott, Anaheim Resort | June 9, 2022
Anaheim, CA (June 9, 2022) - JW Marriott, Anaheim Resort appoints Rhanda Richardson as the new General Manager who oversees all operational and sales departments. Opened in August 2020, the luxury AAA Four Diamond resort is located at the Anaheim GardenWalk, just steps away from Disneyland and the Anaheim Convention Center. Richardson's career spans across the hospitality and tourism industry, working with various Marriott properties to build strategic programming to increase marketing efforts, improve guest and employee satisfaction, and grow overall revenue. With over 30 years dedicated to Marriott International, Richardson now leads the...
Nobody Asked Me, But… No. 266: Hotel History: The Palace Hotel, San Francisco, California
Stanley Turkel | June 1, 2022
by Stanley Turkel, CMHS Hotel History: The Palace Hotel (1909), San Francisco, Ca (556 rooms) San Francisco and the Palace Hotel have shared a common heritage for more than 140 years. Inspired by a visionary developer, William Chapman Ralston, the Palace Hotel was known as the “Grande Dame of the West”, a hotel of timeless elegance and unprecedented opulence. It was designed by architect John P. Gaynor as the largest, costliest and most luxurious hotel in the world. To finance its $5 million cost, Ralston exhausted his Bank of California which collapsed in late August 1875. Soon thereafter, Ralston’s body was found floating in San...
NewcrestImage Acquires Cambria Hotel Southlake DFW in Southlake, Texas
June 23, 2022
NewcrestImage has added the 175-room Cambria Hotel Southlake DFW in Southlake, Texas to its portfolio today. The company takes over operations at the property effective immediately, with management being provided by Aimbridge Hospitality. “The Cambria Hotel Southlake DFW is a vibrant, contemporary hotel strategically located to attract both business and leisure travelers,” explained Mehul Patel, Managing Partner and CEO of NewcrestImage. “We look forward to taking the hotel to new levels of performance, both for guests and for our investors.” The property, built in 2016, is six miles from DFW International Airport, five mile...
Trilith Breaks Ground on Boutique Hotel Set for Fall 2023 Opening in Fayetteville, Georgia
The Town at Trilith | June 22, 2022
FAYETTEVILLE, Ga. — Trilith Development, in partnership with Mainsail Lodging & Development and Development Ventures Group, Inc. announced ground has been broken on an innovative boutique hotel that will serve as a flagship destination in Trilith. The hotel will be located in the heart of the Town at Trilith, an unparalleled 235-acre, internationally inspired town in Fayetteville, Georgia located adjacent to Trilith Studios. Construction on the community’s new showpiece is underway with an anticipated opening date of fall 2023. A comprehensive brand reveal for the boutique hotel will be announced this summer. “This unique hote...
Cheeca Lodge & Spa Expands Footprint With New Meeting & Event Center and Luxury Oceanfront Suites
Cheeca Lodge & Spa | June 2, 2022
Slated to debut September 2022, the historic resort will soon be home to a 10,000 square foot meeting and event center and 43 new, luxurious oceanfront suites ISLAMORADA, FL (June 2, 2022) - Cheeca Lodge & Spa, the iconic 27-acre independent, luxury resort has announced major resort enhancements including a 10,000 square foot event center, to be named The Islamorada Ballroom, and 43 newly constructed oceanfront suites. In combination with the existing 6,300 square feet of meeting and event space the resort will now offer more than 16,000 square feet of meeting and event space and a total of 244 guest rooms and suites. The Islamorada Ba...
New Hyatt Place Virginia Beach/Oceanfront Celebrates Official Opening
Hyatt Hotels Corporation | June 8, 2022
CHICAGO (June 8, 2022) – Hyatt Hotels Corporation (NYSE: H) announced today the opening of Hyatt Place Virginia Beach/Oceanfront ahead of the bustling summer season. The new 13 story, 140-room hotel offers business and leisure travelers intuitive design, a casual atmosphere, and practical amenities, such as free Wi-Fi, 24-hour food offerings and a 24-hour fitness center. Hyatt Place Virginia Beach/Oceanfront is located directly on the oceanfront of beautiful Virginia Beach. Guestrooms offer private balconies to enjoy all the views of Virginia Beach including the Boardwalk or Atlantic Avenue, presenting amazing opportunities for dolphi...
Fairmont Hotels & Resorts Signs With Thunderbird Legacy Development for New Fairmont Hotel and Residences in downtown Phoenix
Fairmont Hotels & Resorts | June 6, 2022
Scheduled to open in 2025, Fairmont Phoenix will bring a new and unprecedented luxury hotel and residential product to the expanding downtown Phoenix market TORONTO, June 6, 2022 – Fairmont Hotels & Resorts, part of world leading hospitality group Accor, together with Thunderbird Legacy Development, today announced the signing of definitive agreements for the development and management of a new Fairmont Hotel and Residences in downtown Phoenix. Scheduled to open in early 2025, Fairmont Phoenix will offer a luxury hotel and residential experience unlike anything in the downtown market and will join an impressive portfolio of icon...
Benchmark Pyramid Rebrands to Pyramid Global Hospitality
Pyramid Global Hospitality | June 2, 2022
BOSTON, June 2, 2022—Benchmark Pyramid today announced the company has rebranded to Pyramid Global Hospitality. The parent entity will include multiple divisions responsible for specific industry segments. All branded properties in the Americas will fall under the purview of Pyramid Global Hospitality. Benchmark, Pyramid Luxury Lifestyle will focus exclusively on the company’s portfolio of independent properties. Hamilton, Pyramid Europe will continue to be responsible for the company’s growing portfolio of European hotels. “Prior to the merger, each entity had its own identity that resonated with different audiences," said...
HOS Management and Hawkeye Hotels Complete Disposition of Three Savannah Properties worth $100 Million
Hawkeye Hotels | June 9, 2022
The aLoft Savannah Airport was purchased by The Montford Group and Opterra Capital, and the aLoft and Fairfield Inn & Suites Savannah Historic District by Mission Hill and KSL Capital Partners. The individual amounts of each sale are publicly undisclosed; however, the total volume of the sales was approximately 100 Million dollars. The total key count between the 3 assets was over 400 rooms. All three of the assets were developed by HOS and Hawkeye Hotels in the last 24 months. Combined, Hawkeye Hotels and HOS Management have over 40 hotel projects in the pipeline, with over a dozen projects starting construction this year. The developer...
Pendry Washington DC – The Wharf Set for Fall Opening in the City’s Waterfront Neighborhood
Washington D.C- The Wharf | June 10, 2022
WASHINGTON, D.C. (June 10, 2022) – Located along The Wharf, a mile-long waterfront destination set on the Potomac River and D.C.’s newest landmark, Pendry Washington DC – The Wharf, is now accepting reservations beginning in November. A timeless testament to the nation’s classic style, Pendry Washington DC – The Wharf will feature 131 beautifully appointed guestrooms, three signature dining and bar concepts, including a rooftop lounge with panoramic views, Spa Pendry, a state-of-the-art fitness center, and 7,500 square feet of indoor and outdoor meeting and event space. “We’re bringing the modern-day hospitality and sophisti...
Hawaii’s Turtle Bay Resort Appoints Lyle KaKu as Executive Chef
Turtle Bay Resort | June 30, 2022
June 30, 2022 – (Kahuku, HI) – Turtle Bay Resort has appointed Lyle Kaku as executive chef overseeing the iconic property’s culinary offerings on Oahu’s North Shore. Born and raised on the Big Island, Chef Kaku is thrilled to return to his roots and share the true flavors of the islands with guests and locals alike. With more than 20 years of experience in a number of acclaimed restaurants in Las Vegas, San Francisco and Maui, Chef Kaku describes his cuisine as inspired and simple yet elegant and always with a local flare using the freshest ingredients. “I am so excited to be back in Hawaii and truly showcase the diverse food cult...
Reimagined 184-Key Lumina on Wrightsville Beach Makes Its Debut
OTO Development | June 22, 2022
SPARTANBURG, SOUTH CAROLINA (Tuesday, June 21, 2022) — OTO Development has repositioned an oceanfront property along the North Carolina coast as Lumina on Wrightsville Beach, a Holiday Inn Resort. OTO, which is part of The Johnson Group, acquired the Holiday Inn Resort Wilmington E-Wrightsville Beach in December 2020 and completed its transition to Lumina on Wrightsville Beach on Tuesday, June 21. The new name draws on the storied history of an iconic pavilion constructed in 1905 to showcase the wonder of electricity while beckoning people out to the beach. Built by a pioneering utility company at the final stop of its electric trolle...
Highline Hospitality Partners Acquires DoubleTree by Hilton Hotel Portland and Tru by Hilton Portland Airport Area
Highline Hospitality Partners | June 22, 2022
BIRMINGHAM, Alabama (June 22, 2022) – Highline Hospitality Partners (HHP), the hospitality investment platform launched by Highline Real Estate Partners (HREP), has acquired the DoubleTree by Hilton Hotel Portland and Tru by Hilton Portland Airport Area in a strategic partnership with ADËLON Capital, a real estate investment, development and asset management firm. Bringing HHP to eight properties within its portfolio, the two neighboring hotels are adjacent to the largest mall in Maine, the Portland International Jetport and the I-95 interchange in the heart of Portland’s retail corridor. HHP's team has over 60 years of combined experi...
The Langham, Chicago Names Anthony Zamora as General Manager
The Langham, Chicago | June 28, 2022
(CHICAGO, IL June 28, 2022) — The Langham Chicago, a Forbes 5 star luxury hotel in the heart of the city, announces the appointment of Anthony Zamora as General Manager. A seasoned hotelier, Anthony brings a wealth of knowledge and experience to the hotel as a longstanding and impactful team member of Langham Hospitality Group. Anthony brings more than 20 years of experience within the hospitality industry, and is no stranger to The Langham, Chicago. He was a key member of the opening team of the Hotel in 2013 and was an integral part of its incredible success, positioning it as the number one luxury hotel in the United States. In 201...
Pacific Hospitality Group Launches Renovation and Repositioning of Hotel Granduca Austin
Hotel Granduca Austin | June 15, 2022
AUSTIN, TEXAS (JUNE 15, 2022) - Pacific Hospitality Group is proud to announce the renovation and repositioning of Hotel Granduca Austin. Beginning on June 18, Hotel Granduca will undergo an exciting transformation with the addition of a new spa, complete overhaul of the signature restaurant and bar, renovated pool deck and lobby, and more. The hotel will remain in operation during the renovations, which are expected to be completed in early fall. The renovation design and construction is spearheaded by interior design firm Hotel Studio, McCabe Architecture, Digney York Associates and PHG. Located on the hillside of Austin at 320 South Capi...
Why User Generated Content Can Benefit the Hospitality Industry This Summer
Adam Dornbusch | June 16, 2022
By Adam Dornbusch From weekend getaways to tropical escapes, hotels and resorts across the globe will see an influx in guests staying at their locations this summer. In fact, Expedia Travel Group predicts this summer will be the busiest travel season yet as consumers continue booking flights both domestically and internationally. Fortunately, this increase in the number of travelers also brings an increase in the amount of potential marketing content hotels and destinations can gather. As guests visit new locations, they’ll also be snapping photos and videos to remember their trip in key spots such as pools, spas, dining spots, rooms, an...
Hyatt Signs With EICC for New-Build Hyatt Centric Edinburgh Haymarket in Scotland
Hyatt Centric | June 1, 2022
CHICAGO (June 1, 2022) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with Edinburgh International Conference Centre (EICC) for Hyatt Centric Edinburgh Haymarket. Slated to open in mid-2025, the 349-room property will mark the first Hyatt hotel in Scotland, signifying a key milestone for Hyatt’s strategic brand growth in the U.K. Located less than 1,000 feet (300 meters) from the EICC, Hyatt Centric Edinburgh Haymarket will be a part of the Haymarket Edinburgh development, which will encompass office blocks and retail units. In collaboration with Edinburgh College, ...
Hyatt Appoints Javier Águila as Group President for Europe, Africa and Middle East Region
Hyatt Hotels Corporation | June 7, 2022
CHICAGO (June 7, 2022) – Hyatt Hotels Corporation (NYSE: H) today announced a leadership change positioning Hyatt for continued strategic growth in the Europe, Africa & Middle East (EAME) region. Javier Águila has been appointed incoming group president EAME, following the planned retirement of Peter Fulton who looks back on an impressive 39-year career at Hyatt. Águila and Fulton will work together through a smooth and thoughtful transition and Águila will officially assume the role in the next several months. “The Hyatt family is grateful for Peter’s leadership and impact throughout a career that spans almost four deca...
The St. Regis Mexico City Names Rodrigo Rizzi as New General Manager
St. Regis Mexico City | June 22, 2022
MEXICO CITY – June 22, 2022 – The iconic St. Regis Mexico City has announced the appointment of Rodrigo Rizzi as General Manager of the luxury property. Rodrigo Rizzi is an experienced hotelier with more than 22 years of experience in the hospitality industry with luxury brands, including JW Marriott and The Ritz-Carlton. Originally from Brazil, Rizzi studied at Pontificia Universidad Católica of São Paulo and later carried out various postgraduate studies in the Food and Beverage realm, along with leadership and coaching at Cornell University. In his career at Marriott International, the world’s largest hotel chain, Rizzi has wo...
Alternative Accommodations Present an Opportunity for Institutional Capital and Traditional Brands to Join the Sector
JLL | June 23, 2022
CHICAGO, June 23, 2022 – What started as a marketplace for individuals to rent out their primary or secondary homes as a means of generating extra income has evolved into a complex, highly matrixed space akin to the traditional lodging industry. The alternative accommodation sector’s evolution intensified during the Covid-19 pandemic as increasing flexibility to work remotely, coupled with a heightened focus on quality of life and the need for social distancing, created strong demand. This paradigm shift has resulted in the alternative accommodations sector’s unprecedented growth over the past two years. “Following Covid, we’v...
