Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
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Operations
Waterford Hotel Group Promotes Fabio Pari-Di-Monriva as Director of Operations at Hilton Hartford
Hilton Hartford | December 21, 2015
Pari-Di-Monriva joins the Hilton Hartford from his most recent position as Task Force Operations Manager for the Waterford Hotel Group. WATERFORD, CT (December 21, 2015) - Waterford Hotel Group recently announced the appointment of Fabio Pari-Di-Monriva as the Director of Operations for the 393-room Hilton Hotel in Hartford, CT. Pari-Di-Monriva will oversee the rooms and food and beverage departments of the hotel, including budgeting, scheduling, associate training and development, inventory, and strict adherence to all Hilton and Waterford Hotel Group standards. Waterford Hotel Group professionally manages the Hilton Hartford, a state-...
HRI Lodging Appoints Brian Berry New General Manager of Hilton Garden Inn Jackson Downtown
Hilton Garden Inn | December 21, 2015
JACKSON, Ms (December 21, 2015) –– Hilton Garden Inn Jackson Downtown has appointed Brian B. Berry as the hotel's general manager. As general manager, Berry will be responsible for directing all aspects of hotel operations, including guest services, hotel administration and all sales and marketing efforts. Berry brings a wealth of experience to the role, having worked for nearly 20 years in the hospitality industry. Berry has held positions of increasing responsibility with groups including PHD Hospitality, Eagle Hospitality Development and HP-Hotels serving as Corporate Director of Operations, General Manager and Senior Dir...
Midas Hospitality, LLC Acquires the Holiday Inn Express – Sikeston, MO
Midas Hospitality, LLC | December 21, 2015
SAINT LOUIS, MO, December 21, 2015 – An investment group led by Midas Hospitality, LLC has acquired the 73-room Holiday Inn Express – Sikeston, MO. St. Louis-based hotel owner, operator and developer, Midas Hospitality, LLC will manage the asset. Opening in 2005, the Holiday Inn Express is located at 115 Hospitality Drive, Sikeston, MO, just off I-60 and the I-55 / I-57 intersection and conveniently located near demand generators, Monsanto, Cargill, Siemens, Orgill, Tyson, Unilever among others. Midas also operates the Hampton Inn & Holiday Inn – Poplar Bluff, located just 45-miles west on I-60. The asset boast 73 ...
Hotel Equities Selected to Operate Fairfield Inn & Suites by Marriott to be Built in Terrell, Texas
Hotel Equities | December 21, 2015
Scenic Capital Advisors to break ground in Q2 2016 with a Q1 2017 opening planned. Atlanta, GA - December 21, 2015 - Atlanta-based Hotel Equities (www.hotelequities.com) recently announced its selection as the management firm for the new-build Fairfield Inn & Suites by Marriott at 351 Market Center Drive, Terrell, Texas. Located less than 30 miles east of Dallas, just off U.S. Route 80, the hotel is convenient for business travelers and tourists as well. "Expanding our management portfolio deeper into the heart of Texas is of significant importance to our firm," said Joe Reardon, Vice President of Marketing and Business D...
HeBS Digital Transforms the Industry in 2015 through Digital Technology and Marketing Innovations
HeBS Digital | December 21, 2015
HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm, celebrates a year full of unprecedented success and milestones in 2015. Over the past 12 months, the firm led its roster of hospitality clients to achieve new levels of success via the direct online channel with a comprehensive suite of digital technology and marketing services, all backed by a concrete strategy designed to grow website revenues during critical occupancy and business need periods. In 2015, HeBS Digital and its clients won 45 major industry awards for digital technology innovations, website...
Hotel Equities Names Peter Conway Asst General Manager for the Residence Inn Miami Beach/Surfside
Hotel Equities | December 17, 2015
ATLANTA, GA (December 16, 2015) – Atlanta-based Hotel Equities (HE) named Peter Conway the Assistant General Manager for the $52 million Residence Inn by Marriott Miami Beach/Surfside, Florida. The unique, resort-style hotel with 175 suites is scheduled to open in March 2016. Hotel Equities has an ownership position in the project and manages the upscale property for their JV partner, Hotel Development Partners (HDP) of Atlanta. Mr. Conway reports directly to General Manager Sean McKeen to assist with pre-opening duties including sales and marketing and departmental hiring His ongoing responsibilities include overall management of...
HRI Properties Acquires 99-Room River’s Edge Hotel and Spa in Portland, Oregon
HRI Properties | December 17, 2015
PORTLAND – December 17, 2015 – HRI Properties announced today that it has acquired the notable River's Edge Hotel and Spa in Portland, Oregon. Effective December 15, the property is now officially managed by HRI Lodging. River's Edge recently received over $4.3 million in capital improvements, which will be further developed by HRI's planned property enhancements. The hotel is best known for its luxury guestroom product, enviable location on the picturesque Willamette River and its numerous green awards, including being one of only three hotels in Portland awarded the U.S. Green Building Council LEED Silver Certification. HR...
Out With the Old And In With the New Year: Choice Hotels Reveals 2016 American Travel Outlook
Choice Hotels | December 17, 2015
Ten interesting American consumer travel insights as the new year approaches ROCKVILLE, Md., Dec. 17, 2015-- As 2016 fast approaches, Choice Hotels International, Inc. (NYSE: CHH), one of the world's leading hotel companies, reveals the top ten most interesting travel trends for US travelers in the new year. The company's latest survey captures a forecast of what travelers will be expecting as we count down to 2016. "Without a doubt, 2016 is going to bring new and inventive ways for consumers to travel," said Patrick Pacious, executive vice president, and Chief Operating Officer at Choice Hotels. "The travel indus...
Get the Finest Refrigeration Appliances for your Hotel
Koolmax Group | December 17, 2015
Refrigeration is a very important and big part of the lives of people. Its importance is not just limited to food business but also to medicines business as well. There are several different types of appliances that are designed specifically for different functions. Some of the various types include upright fridges, upright freezer, chest freezers, display fridges and freezers, beer fridges, wine fridges etc. whatever is your requirement you will be able to find a suitable product in our collection. The biggest advantages of these appliances is that they keep the products from spoiling. The food can be kept fresh for long periods of tim...
White Lodging Names Dave Montrose as Senior Vice President of Select Service
White Lodging | December 16, 2015
MERRILLVILLE, Ind., Dec. 16, 2015 -- White Lodging is pleased to announce Dave Montrose has been promoted to Senior Vice President of Operations for Select Service. Most recently Montrose had served as Senior Regional Vice President of Operations covering 55 hotels in the South and West since 2012. In his new role, Montrose will be responsible for all field operations for the Select Service Division. The eight regional vice presidents of operations in the division will report directly to Montrose. Montrose and his team are tasked with driving Operational Excellence to significantly reducing red zones, recruiting, training and developing...
The Logan Philadelphia Opens as a Hilton Curio Property Following Multi-Million Dollar Renovation
Sage Hospitality | December 16, 2015
PHILADELPHIA and McLEAN, Va. - December 16, 2015 - The Logan Philadelphia, a luxurious and modern hotel located in the heart of Logan Square, today joined Curio - A Collection by Hilton following a multi-million dollar renovation. With 391 inviting, sophisticated guest rooms - as well as spacious suites complete with marble floors and French doors - The Logan Philadelphia, Curio Collection by Hilton offers guests a luxury experience combined with unparalleled design. As Hilton Worldwide's (NYSE: HLT) rapidly-expanding global collection of distinctive upscale and luxury hotels, Curio caters to passionate travelers seeking local disco...
Concord Hospitality and Kane Realty Break Ground on 135-Room AC Hotel at North Hills in Raleigh, NC
AC Hotels by Marriott | December 16, 2015
RALEIGH, N.C. (December 16, 2015) – Dennis Edwards, President & CEO of the Greater Raleigh Convention and Visitors Bureau, joined government, economic development and tourism officials to help break ground on North Carolina's first AC Hotel by Marriott at North Hills in Midtown Raleigh. Concord Hospitality Enterprises Company and Kane Realty Corporation will build the new 135-room hotel, AC Hotel by Marriott Raleigh/North Hills, which is slated to open in first quarter of 2017. The hotel is among just 30 AC Hotels opening under the new flag in the next three years, representing Raleigh's rise as a tourism destination. "20...
Is Your Hotel Addictive?
Larry Mogelonsky | December 16, 2015
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) To give you a new perspective on your guest service operations, let's reframe a person's hotel experience in terms of chemicals – specifically, how a brain responds to micro- and macro-interactions by releasing certain neurotransmitters. For those of us lacking a medical degree, neurotransmitters are the molecules your nervous system releases to dictate further bodily actions and emotional states of mind. (If you want to learn some more about how and where they work, consult a Wikipedia page near you.) Although there are dozens of these brain chemicals that have been identified, we're...
Paramount Lodging Advisors Arranges Sale of Hilton Garden Inn Lake Oswego/ Portland OR
Paramount Lodging Advisors | December 15, 2015
Paramount Lodging Advisors Arranges the Sale of MLCFC 2007-9 Western Lodging Limited Partnership Interest in Lake Oswego, Oregon OSWEGO, OR—Paramount Lodging Advisors (PLA) has completed the sale of MLCFC 2007-9 Western Lodging Limited Partnership interest in the Hilton Garden Inn to Lake Oswego Hotel LLC for $33.5 million/$187,000 per room to InterWest Capital Corporation. Senior Managing Director of the Western U.S., Scott Griemsmann, represented the owners in the transaction. "Lake Oswego and the overall Portland area are on pace for another solid year of RevPAR growth for the 4th straight year, the region's lodging market con...
Menin Hospitality Once Again Turns to RoamBOOST for Cell Signal Amplification
RoamBOOST | December 15, 2015
The Red Ginger restaurant, part of a mixed-use development project in Miami, has eradicated all issues with poor cellular reception thanks to the RoamBOOST Distributed Antenna System Boston, Mass. — December 15, 2015 — For Menin Hospitality, the unique location of each of its hotels and restaurants is key to making them sought-out destinations in the Miami market. These sites are known for their lifestyle and character appeal, yet structural interference and other factors in the surrounding area can make it impossible for customers and staff to get good cell reception. Such was the case in May, when development crews and sta...
Hard Rock International and Centerplan Companies Partner to Develop Hard Rock Hotel Hartford
Hard Rock International | December 14, 2015
Orlando, Fla. – December 14, 2015 – Hard Rock International – owner of one of the world's most iconic and recognized brands – announces plans for Hard Rock Hotel Hartford, a new-build 170-room property set to open fall 2018 in the Connecticut Capital City's fast evolving Downtown North ("DoNo") neighborhood. Developed in collaboration with Centerplan Companies and managed by Hard Rock International, the hotel will be situated at the meeting of Main and Trumbull Streets. Welcoming locals and visitors alike, Hard Rock Hotel Hartford will serve as a top regional attraction and complement the city's new minor lea...
Carlson Rezidor and Mushtaq Group Sign Portfolio Agreement to Open Seven Hotels in Jammu and Kashmir
Carlson Rezidor Hotel Group | December 14, 2015
NEW DELHI, India, Dec. 14, 2015 -- Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the signing of a portfolio agreement with Mushtaq Group of Hotels to open seven hotels comprising 817-rooms under the Radisson Blu®, Radisson® and Country Inns & Suites By CarlsonSM brands, in the northern Indian state of Jammu and Kashmir. The seven hotels will be located in the main gateway markets throughout the state and will position Carlson Rezidor Hotel Group as the largest international hotel operator in Jammu and Kashmir. The first hotel is expected to open in the fourth quart...
Fitch: Accor Deal Mild Positive, More Hotel Consolidation Likely
Fitch Ratings | December 11, 2015
Fitch Ratings-London-11 December 2015: AccorHotels' acquisition of FRHI Holdings will improve the group's business profile by increasing its international diversification and will not affect its key financial metrics, Fitch Ratings says. The deal reinforces our expectation for further hospitality and travel industry consolidation as competition is rapidly increasing. The three brands AccorHotels is acquiring, Raffles, Fairmont, Swissotel, have hotels in 34 countries, but their biggest presence is in North America, which currently represents just 1% of Accor's hotel portfolio. It will only make up a small proportion of the gr...
2016 Checklist to Maximize Revenues from Online Media and Display Ads
the Author and HeBS Digital | December 10, 2015
By Patrick Merryman With the digital landscape constantly growing and the hospitality industry transforming to make room for new technology, running successful, revenue focused digital campaigns is becoming even more of a key to success in hotel marketing. Traditionally hoteliers have considered online media a branding initiative – one that could only be supported with major budgets. Today, online media can be used as a direct response initiative to generate bookings by utilizing Dynamic Rate Marketing and tying campaigns to concrete packages and promotions. Online media is a major revenue driver for HeBS Digital clients, with mor...
Waterford Hotel Group Promotes Tina Fleming to General Manager of Doubletree Little Rock in Arkansas
DoubleTree by Hilton Little Rock | December 10, 2015
WATERFORD, CT (December 10, 2015) --- Waterford Hotel Group recently appointed Tina Fleming as the General Manager for the 288-room DoubleTree by Hilton in Little Rock, AR. As general manager, Fleming is responsible for all of the hotel's operations, sales, and administration, as well as the almost 100 associates employed at the property. Waterford Hotel Group professionally manages the hotel. Fleming, a hospitality industry veteran who has been with Waterford Hotel Group since 2002, joins the DoubleTree team from her most recent position as Director of Operations at the Hilton Hartford in Hartford, CT. Prior to that, Fleming was th...
SHR’s WindsurferCRS Sees Increased Innovation in 2015 – New Features & Integrations
SHR | December 10, 2015
HOUSTON, TX, December 10, 2015– SHR, an innovative provider of advanced distribution technology and services for the hospitality industry, reported significant innovation efforts towards the continued success of their WindsurferCRS distribution platform. The Central Reservations System received many enhancements in 2015 to better serve the growing distribution needs of hotels and resorts. The team at SHR recognized the need for blended rate functionality within WindsurferCRS in order for hoteliers to offer more flexible promotions, show true availability to guests, and decrease booking abandonment. The new functionality enables ho...
AccorHotels to Acquire Three Iconic Hotel Brands – Fairmont, Raffles, Swissôtel
AccorHotels | December 9, 2015
An unrivalled collection of iconic hotel assets with 155 hotels and resorts, of which 40 are under development Acquisition to provide AccorHotels with robust and global leadership in luxury hotels, a key segment in terms of geographic reach, growth potential and profitability, for long-term value creation FRHI's unrivalled hotel portfolio, expertise in marketing luxury hotels and sizeable footprint in North America, provide a stronger platform to continue aggressive worldwide expansion. AccorHotels will pay for the acquisition by issuing 46.7 million new Accor shares and a cash payment of $840 million (€768 million) – Qa...
For a Local Experience, Look to Brooklyn
Larry Mogelonsky | December 9, 2015
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Buzz terms and urbane business jargon are all the rage these days. More specific to hotels, we are also living in an age of embracing the trending phrase that is the 'local authentic experience' and all that that infers. To this end, we arrive at the word 'Brooklynization' which has recently been making waves in the more erudite presses. This catch-all can mean a lot of different things depending on the context, so let's make sure we are on the same page with regard to its meaning for hospitality. To start, why Brooklyn? It's less about the historical relevance of this two-and-a-half-millio...
Your Data is Your Business, What Does It Tell You About Next Year?
Maestro PMS | December 9, 2015
Independent Operators See the Future with Accurate Flexible Maestro Analytics Forecasts December 9, 2015 – Markham, ON – Operational reporting is important for daily property management. Housekeeping status, due-outs, expected arrivals, guest folios are reports that hoteliers use every day. Valuable tools, but they don't make the hotel money. What does, are analytics reports that forecast revenue, demand and expenses for next month and next year. "Independent operators have to rely on their own experience and skill to operate profitably," said Maestro PMS President Warren Dehan. "Maestro's responsibility as a solution provid...
